1. Md. Kashif Jamal Sarwar
+91-80 500 30340
kashif.jamal89@gmail.com
EXECUTIVE SUMMARY
Catalog Analyst and a professional with 2 years and 4 months of experience and sound
acumen in Retail Business and Quality services with Amazon India, along with an
exposure to team management, performance reviews and client engagement activities.
A dedicated, experienced resource looking for an opportunity to expand my horizons
and put my expertise of E-Commerce and interpersonal skills to optimum use, for my
personal and professional growth while contributing to the growth of the organization.
PROFESSIONAL EXPERIENCE
Amazon India, Bangalore. From July ’13 - Present
Catalog Associate (English)
Major Responsibilities
Current Role: Flexible; working as an individual contributor for three teams in
Amazon simultaneously
End-to-end “New Item Set Up” of catalog
Interaction with clients for information on products
Troubleshooting issues related to incorrect information displayed on website
Working under a strict target and deliverable timelines
Conduct weekly-flash productivity report for Home & Kitchen vertical
Calculating and publishing score card of team members and providing feedback for
continuous improvement.
As a part of ‘Amazon India – Launch Team’, structuring the framework and
embarking the plan-of-action for exclusive launches
Negotiating with vendors with the responsibility of top-line and bottom-line margins
and creating deals to increase sales
Other Responsibilities
Study Best-Practices of other Marketplaces and implement the same for India Team
Mentor fresh talent in the team by conducting training sessions and hand holding
them to optimize the on-boarding time.
Share new processes and policy updates with the team and ensure proper and
effective knowledge transfer of regulatory changes to the team.
Webpage content curating vis-à-vis the best of customer experience by liaising with
Vendor Managers and Graphic Designing teams and also to increase relevant traffic
2. Skill Set
MS Office Suite, Proficient with MS Excel and VBA
HTML
Key Achievements
Awarded as First Amongst Equals in the team
Also received Customer Delight Award
Extra Mile for exceeding performance
PROJECTS UNDERTAKEN
Product title automation for 5 categories under Home and Kitchen vertical
Template creation and SOP standardization for over 12 categories
Part of the team to create Imaging Macro
Automate daily work/cases update given by team members
Currently working for the launch of an exclusive category
TRAININGS ATTENDED
MS Excel and VBA
Conference Call Etiquette Program
Active Listening
Mentoring Program
3. ACADEMIC BACKGROUND:
Degree Institution University/Board Year of
Passing
B.E.
(Industrial Engg. & Management)
Dayananda Sagar College
of Engineering,
Bangalore
Visvesvaraya
Technological
University, Belgaum
2008-2012
Class 10th Narbheram Hansraj
English School,
Jamshedpur
ICSE/ISC 2007
Class 12th Kerala Public School,
Jamshedpur
ICSE/ISC 2005
PERSONAL INFORMATION
Date of Birth: 30th June 1989
Nationality: Indian
Gender: Male
Marital Status: Single
Languages Spoken: Hindi and English
DECLARATION
I hereby declare that the information provided above true to the best of my knowledge and
belief.