This document discusses open innovation and citizen engagement in Amsterdam. It notes that cities need to better engage citizens through new technologies and platforms. Amsterdam has developed several initiatives to do so, including citizen engagement platforms, smart toolkits for issues like air pollution, and community currencies. Open innovation brings governance closer to citizens and helps make better use of their creativity. Amsterdam has created an open innovation ecosystem through hackathons, open data platforms, and crowdsourcing challenges to generate ideas from citizens. However, it notes that cities still need to be more adoptive of new technologies and that there is sometimes a mismatch between the pace of change citizens want and institutions can provide.

1. Citizen Engagement & Open
Innovation Amsterdam
Athens, 3rd Dec 2013
Katalin Gallyas
Open Innovation Policy
Advisor
@KatalinG

2. The dynamics of the cities
we are living ...

3. 1. City as an interface

4. 2. Platforms- We participate… !

5. 3. P2P Markets –We share …

6. How city governance can
catch up with these trends?

7. Individual need to work free,
connected, fast

8. Institutional answer…

9. Tech gap ?
City
Citizens
• Local governance is decentralized,
‘silo’ culture. Incredibly tough to
introduce cross-sectoring theme’s
• Challenged by budget cuts.
• Generally risk-averse.
• 24 hours connected, action-minded
• Craving for immediate feed-back
from city.
• Cities are less adoptive with new
tech
Connected
24 hours
• They do care about the living,
reshaping the city

10. Cities need their citizens
and vice versa…

11. Different velocities - Citizens & their city…..
An encounter between digital
pioneers and an overcautious
mammoth…

12. >>Open innovation offers a way to cities to create
a more participatory government
and makes the best use of novel ICT solutions
while enhancing the creativity of the city based
entrepreneurs, hackers, civic innovators.
>>>Enabling a modern 21st century civil services

13. Open Innovation brought us back to
the citizens
•
•
•
•
Citizen Engaging Platforms
Smart Toolkits (air pollution)
Community Currencies
Integrated part of Amsterdam Smart Cities
PPP- > Smart Citizens Program

14. Smart Citizen Engagement

17. Open Innovation Ecosystem Beyond City Governance
ICT tools,
Funding, community
Innovation
Intermediaries

18. Circulation – the need for counterpart to feel strong

19. Open Innovation Fuel projects

20. 1. EU Project: Code for Europe

21. Code for Europe

22. 2. EU project: Open Cities

23. Local Crowdsourcing challenges
• 400 ideas in 1.5
year
• 240 registered
city ‘innovator’
• Active policy
maker
representation

24. High political representation: 206 ideas
24

25. EU Challenge
• Challenge Period: Sept 2013- Nov 15 2013

26. EU Challenge

27. EU Challenge
• Challenge Period: Sept 2013- Nov 15 2013

28. 28

29. Tech driven + Off Line meet ups
-Supply driven
-Citizen driven real time meet ups

30. Dissemination: PICNIC
• 250 SME’s, policy
makers, large
scale
dissemination

31. Catch Up. Public Crowdsourcing
market initiatives in public sector
…rapidly growing

32. …closed-ended platform
users
generates mass of 90.000

33. Future: crowdsourcing + crowdfunding

35. Open Data Platform with crowdsourcing

36. Proud…
• 3 hackathons (apps for
Amsterdam)
• 68 city apps
• 22 workshops for civil servants
• 1 person responsible for data
collection
• 1 strong integral Open Data
vison (AEB)

37. Open Innovation Evolution in Amsterdam
• An established Civic Innovator, hacker network (2.600
members)
• OPEN DATA release & business incubation
• 300 datasets open in 2013
• 2010 – 0 eur budget
• 2013 – 1,5 M EUR budget
• Amsterdam local crowdsourcing portal
• Rich network of EU cities, SME’s, innovation agencies that help
local lobby
• 6 crowdsourced city challenges, 3 ICT fellows, a robust ICT back
end architecture from citySDK

38. Economic relevance op Open Innovation
• Transparency, participatory budgeting
• Start Up business Acceleration.
• Working towards a Civic Apps Store/ Marketplace
(Europe Commons).
• Ecosystem of cities, app developers, innovation agencies
strong USP for investors.

39. Conclusions Citizen Engagement
•
•
•
•
•
•
•
Commit from policy level
Reward participation
Save money on interface interoperability
Power of Social Media
Power of Ecosystem
Look for EU collaborations (FI-PPP, Horizon 2020, ENOLL, Eurocities)
Create local hero’s for Civic engagement(policy level)

40. Change By Us Localization

41. Stay Inspired
• Meet A. Townsend &
• Dan Hill (iFabrica) – Manifest for Smart
Citizens

42. Thank you!
Katalin Gallyas
gallyas@ez.amsterdam.nl
@katalinG