Kateryna Stoychan was employed as a Content Manager and Junior Support Engineer from May 2015 to April 2016 at Customer Times, where she was responsible for creating ads, uploading photos, editing ads, data entry, and contacting clients. She fulfilled her responsibilities with little supervision and exhibited excellent written and verbal communication skills, organization, independence, and ability to multi-task to ensure projects were completed on time. Kateryna quickly learned new technology systems and software and attended professional development meetings to improve her skills in writing ads and contacting clients. She produced a high volume of work while maintaining high quality standards and is recommended as a hardworking, top-performing customer service professional.

1. To whom it may concern
Kateryna Stoychan was employed as a Content Manager/Junior Support engineer from May 2015 till April
2016. During her time at Customer Times, Kateryna was responsible for creating new ads, uploading
photos, editing ads, data entry and contacting clients.
Kateryna fulfilled employment responsibilities with little supervisionShe has excellent written and verbal
communication skills, is extremely organized, can work independently, and is able to effectively
multi-task to ensure that all projects are completed in a timely manner.
Kateryna has exhibited a rare combination of speed and accuracy that has enabled her to produce
a very high volume of work while maintaining very high standards for quality.
Kateryna quickly learned technology systems and software that were unfamiliar to her when she first
started with Customer Times. She attended professional-development meetings organized for a team of
Real Estate Project to improve her skills in writing ads and contacting clients.
Kateryna is a hardworking, top-performing customer service professional. She has my highest
recommendation, and I am happy to furnish more details if you would like additional information.
Sincerely yours,
HR Manager
Juliia Bondarets
CustomerTimes
Kyiv, 04070, Ukraine
8 Illinska str., p.11, 2nd floor
+38 (044) 593 70 49
info@customertimes.com