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Managing & Measuring Content ROI:
Publishers Are From Mars,
Content Marketers Are From Venus
Kathy Greenler Sexton
CEO & Publisher, Subscription Site Insider
Managing Partner, Authority Media Network, LLC
Twitter: @kgsexton
Email: kgsexton@subscriptionsiteinsider.com
Direct: 617-401-7653
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
PAID | OWNED | EARNED
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Digital Marketing Trifecta
Source: Erica Machin, Titan SEO
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Key “VENUS” Trait?
Marketers OWN Creating & Managing Content and Driving Results
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Marketer: Content-as-Bait
Content & Web
Management
Analytical Tools
Marketing
Automation
Sales Automation
White
Papers
Blog
Webinars
How To
Research
News &
Info
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Content Marketing KPI?
Traffic > Registration > MQL > SQL > MTG > SALE
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Holmes Your Content
• CONVERSION
• GROWTH
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Are You Tracking Content ROI?
Source: Heidi Cohen
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Publishers
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Key “MARS” Trait?
Separation of Editorial Creation & Revenue Generation
(OK … MOSTLY…)
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Content
Journalists &
Writers
Analysts &
Researchers
Subject
Matter
Experts
Sources
Editors
News
Trade Journals
Research
Events
Newsletters
Apps
Training
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Monetization?
Advertising
Subscriptions
Licensing
Training
Events
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Content KPI?
Traffic > > Engagement > CPM-CPL-CPC > RPM
Traffic > Engagement > Conversion > LTV
ADVERTISING REVENUE
SUBSCRIPTION REVENUE
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
MARS
(Publishers)
Vs.
VENUS
(Content Marketers)
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Who Owns, Creates & Manages Content?
• Editorial Team • Marketing Team
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Who Drives Content Revenue?
• Ad Sales
• Marketing &
Subscription Sales
• Business Development
• Marketing Team
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Tools?
• CMS-WCMS
• Ad Platform, Subscription
Management Platform
• Ecommerce Platforms
• Sales & Marketing
Automation Tools
• CMS-WCMS
• Ecommerce
• Sales & Marketing Automation
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Ultimate Goal of Content Created?
• “Monetize” Content
Itself
• Sell Product or Service
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Tactics?
• Great Content
• Great Brand
• Social Engagement
• Community
• Great Content
• Great Brand
• Social Engagement
• Community
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Challenges?
• Competition from
content marketers!
• Not directly tied to
revenue & ROI
• Have to establish
credible content
• Content that drives
product sales
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Opportunities?
• Emphasize unbiased editorial
content to drive brand and
engagement
• Learn pipeline tracking of
content from content marketers
• Smart licensing & speaking
• Mobile apps & data
• Think like a publisher and create
great content
• Learn from publishers on how to
engage and build an audience
• Combine with expertise on pipeline
conversion to sales
• Mobile apps & data
© 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
Thank You!
Kathy Greenler Sexton
CEO & Publisher, Subscription Site Insider
Managing Partner, Authority Media Network, LLC
Twitter: @kgsexton
Email: kgsexton@subscriptionsiteinsider.com
Direct: 617-401-7653

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Publishers Are From Mars, Content Marketers Are From Venus

  • 1. Managing & Measuring Content ROI: Publishers Are From Mars, Content Marketers Are From Venus Kathy Greenler Sexton CEO & Publisher, Subscription Site Insider Managing Partner, Authority Media Network, LLC Twitter: @kgsexton Email: kgsexton@subscriptionsiteinsider.com Direct: 617-401-7653
  • 2. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider PAID | OWNED | EARNED
  • 3. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Digital Marketing Trifecta Source: Erica Machin, Titan SEO
  • 4. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Key “VENUS” Trait? Marketers OWN Creating & Managing Content and Driving Results
  • 5. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Marketer: Content-as-Bait Content & Web Management Analytical Tools Marketing Automation Sales Automation White Papers Blog Webinars How To Research News & Info
  • 6. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Content Marketing KPI? Traffic > Registration > MQL > SQL > MTG > SALE
  • 7. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Holmes Your Content • CONVERSION • GROWTH
  • 8. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Are You Tracking Content ROI? Source: Heidi Cohen
  • 9. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Publishers
  • 10. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Key “MARS” Trait? Separation of Editorial Creation & Revenue Generation (OK … MOSTLY…)
  • 11. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Content Journalists & Writers Analysts & Researchers Subject Matter Experts Sources Editors News Trade Journals Research Events Newsletters Apps Training
  • 12. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Monetization? Advertising Subscriptions Licensing Training Events
  • 13. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Content KPI? Traffic > > Engagement > CPM-CPL-CPC > RPM Traffic > Engagement > Conversion > LTV ADVERTISING REVENUE SUBSCRIPTION REVENUE
  • 14. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider MARS (Publishers) Vs. VENUS (Content Marketers)
  • 15. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider
  • 16. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Who Owns, Creates & Manages Content? • Editorial Team • Marketing Team
  • 17. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Who Drives Content Revenue? • Ad Sales • Marketing & Subscription Sales • Business Development • Marketing Team
  • 18. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Tools? • CMS-WCMS • Ad Platform, Subscription Management Platform • Ecommerce Platforms • Sales & Marketing Automation Tools • CMS-WCMS • Ecommerce • Sales & Marketing Automation
  • 19. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Ultimate Goal of Content Created? • “Monetize” Content Itself • Sell Product or Service
  • 20. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Tactics? • Great Content • Great Brand • Social Engagement • Community • Great Content • Great Brand • Social Engagement • Community
  • 21. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Challenges? • Competition from content marketers! • Not directly tied to revenue & ROI • Have to establish credible content • Content that drives product sales
  • 22. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Opportunities? • Emphasize unbiased editorial content to drive brand and engagement • Learn pipeline tracking of content from content marketers • Smart licensing & speaking • Mobile apps & data • Think like a publisher and create great content • Learn from publishers on how to engage and build an audience • Combine with expertise on pipeline conversion to sales • Mobile apps & data
  • 23. © 2014 Authority Media Network, LLC, Publisher of Subscription Site Insider Thank You! Kathy Greenler Sexton CEO & Publisher, Subscription Site Insider Managing Partner, Authority Media Network, LLC Twitter: @kgsexton Email: kgsexton@subscriptionsiteinsider.com Direct: 617-401-7653

Editor's Notes

  1. Creating Tomorrow’s Alcoholics, Today The copy for the Cola ad reads: “Laboratory tests over the last few years have proven that babies who start drinking soda during that early formative period have a much higher chance of gaining acceptance and ‘fitting’ in awkward pre-teen and teen years.”   I’ve got a hunch it also contributes to diabetes and child obesity. - See more at: http://brandslide.ca/creating-tomorrows-alcoholics-today/#sthash.7HJWCdhf.dpuf The first banner ad was made by Modem Media, a digital agency where McCambley worked, that was later acquired and folded into Digitas. Of those who saw the ad, 44 percent clicked, McCambley remembers. Read more: http://www.businessinsider.com/behold-the-first-banner-ad-ever--from-1994-2013-2#ixzz3KmDg6KRt
  2. Marketer Controls GOAL is to
  3. Point them to: Chris Penn (@cspenn) Vice President, Marketing, SHIFT Communications http://www.shiftcomm.com/downloads/datatoinsights.pdf
  4. Whoa re the publishers
  5. Great content wins …. Cedible sellable
  6. And Management?