Understand the advantages & growth of healthcare industry, disruption of COVID-19, and how communication challenges take place for stakeholders.

1. Growth of
Healthcare
Industry
Kindled by
Cloud
Solutions
www.bacancytechnology

2. Quick Summary: Communication is the
underlying success factor in improving the
health center and patient experience. In this
article, we overview how the growth of the
healthcare industry has hiked over the last
decade, especially in the critical times of the
pandemic. The barriers and challenges faced
by the healthcare providers and the
patients or healthcare service consumers
can be overcome by implementing modern
digital technologies like AI, IoT, Cloud
Communication, and Blockchain.
Read in-depth about the 4 best custom
healthcare applications aided by Cloud
solutions. How has the health industry
grown over the years, and what amazing
transformations are yet to be discovered?
Check out the glorifying examples of cloud
computing in healthcare.

3. Table of Index
1. Introduction
2. Growth of Healthcare Industry
3. COVID-19: Disrupting the Healthcare
Industry
4. Communication Challenges For
Healthcare Stakeholders
5. Top 4 Use Cases of Cloud Solutions in
Healthcare Industry
6. Advantages of Cloud Communication for
Telemedicine
7. Conclusion

4. Introduction

5. The above quote by Charles Grant
emphasizes the significance of
communication in the healthcare domain. A
flawed communication medium can cost
massive damage to the healthcare provider
and patient relationship. Technology plays a
crucial role in carrying out barrier-free
communication, and the modern healthcare
industry leaves no stone unturned to
deliver the best patient care services.

6. Over the years, technologies like AI, IoT,
Cloud computing, and more have helped the
healthcare industry glorify their futuristic
goals. Let us find out how the healthcare
sector has evolved in the past decade and
how it has impacted the world economy and
patient lifecare.

7. Growth of
Healthcare
Industry

8. In 2018, the healthcare industry marked
$8.45 trillion and was growing annually at
7.3%. Over the years, with the growing and
aging population and unhealthy lifestyles,
the rate of chronic health conditions has
multiplied exponentially. As per the USA’s
current estimate, the market size will
increase to $808 billion this year, 2020.
Since the COVID-19 pandemic hit the globe,
there has been an influx of patients seeking
emergency care in the time of crisis.
Researchers predict that by 2022 the market
will reach $10.059 trillion.

9. Digitalization in the healthcare sector has
already begun as the industry, doctors, and
patients have started implementing modern
technologies like IoT, AI, blockchain, video
consultation, etc. In the difficult times of
the air-borne pandemic, getting in close
contact and communication is a real
struggle for the patients. Doctors prefer
voice call consultation and telephonic
services.

10. COVID-19:
Disrupting the
Healthcare
Industry

11. Even after a year of this deadly pandemic’s
first instance, there isn’t any cure or
solution to keep it at bay. Initially, it was
too troublesome for patients and doctors to
execute routine tasks like making
appointments, scheduling and rescheduling
appointments, adopting new products and
technology, hardware and software failures,
and more. In such difficult times, cloud-
based solutions like cloud-communications
and API solutions are a boon to patients,
that too, at affordable prices.
https://youtu.be/PLp6U5mUMQQ

12. Cloud solutions turn out to be convenient
and safe for both doctors and patients. We
have witnessed an incredible growth of
telemedicine and telehealth apps during
this pandemic. From a broadened
perspective, if you look at cloud
computing’s business side, it reduces
operational costs while delivering high-
quality personalized healthcare services.

13. Communication
Challenges For
Healthcare
Stakeholders

14. Tracing patient conversations- several
patients call the hospital receptions and
burst with their problems. Now most
hospitals do not have track of those
conversations, which are vital in
preparing the solutions to their issues.
Monitoring patient experience- despite
providing custom healthcare solutions,
most hospitals still hold a bad
reputation in the public’s views. This
happens because the admin staff is
unable to trace the feedback from
satisfied patients.
The healthcare providers, care-givers, and
patients face unseen barriers that hinder
them from availing and serving glitch-free
health services. Let us analyze which
challenges are stopping them from
healthcare.
1. Hospital barriers

15. Performance measurements- medical
departments lack a proper system for
tracking agent performance.
Management of outbound campaigns-
hospitals seldom arrange campaigns for
the fit-healthy body, blood donations,
and full-body checkups. But it is a
challenge for them to preserve these
databases.
Making appointments- being
technically keen to book medical
appointments is a big task for most
consumers. Thus, despite various
healthcare applications, patients find
barriers to making an appointment with
the doctor.
2. Patient barriers

16. Tracking appointments- patients are
not notified in case of postponed or
canceled appointments. This leaves an
inadequate and unsatisfactory
experience, especially towards the
doctor and healthcare facility.
Sending alerts- specific reminders, calls,
and alerts are still carried manually, like
when a patient needs to be notified
about their upcoming appointment or
regular check-up. It takes a vast human
effort behind such procedures.

17. Managing distributed centers- when
you have multiple healthcare centers
under the same company, it is
imperative to have a centralized
database, which is the biggest challenge.
Another thing to manage is customer
communication, which is difficult to
monitor.
CRM integration- Most healthcare
service providers do not keep customer
relationship management CRM
software or keep one with limited
functionalities.
3. Other healthcare service provider
challenges

18. Top 4 Use Cases
of Cloud
Solutions in
Healthcare
Industry

19. To overcome the barriers in healthcare
communication and propel healthcare
industry’s growth, let us check out 4 best
use cases where cloud communication
provides outstanding healthcare solutions.
Also, learn about the types of cloud
computing in the healthcare industry, and I
hope you learn from these cloud computing
examples in healthcare.

20. ★Mobile Healthcare Information
Management System

21. You can ubiquitously manage your
healthcare information data, distributed,
and pervasive process with the help of
cloud computing. With a custom healthcare
application backed by cloud communication
in mobile systems, you can save and store
electronic health records and update and
retrieve the data.
Get image and media support with Google’s
Android operating system, which is
evaluated by Amazon’s S3 cloud service.

22. ★Cloud-enabled Wireless Body Area
Networks

23. Pervasive healthcare solutions are now
possible for massive deployment as you
combine the wireless body area networks
with cloud computing. However, combining
mobile cloud communication (MCC) and
wireless body area networks (WBAN) is not
easy. There are several technical challenges
for integration.
In this exciting amalgamation, we can
leverage cloud computing’s desirable
features like cloud resource allocation,
energy-efficient routing, data security
mechanism, and semantic interactions.

24. ★Unified Communications
To avail full fulcrum patient care, much
healthcare information is not sufficient. It
would be best if you had knowledgeable
colleagues and unlimited IT staff and
support, along with collaborating with
several IT aids. Here, we offer to combine
cloud solutions with unified
communications, voice, IM, web
conferencing, video conferencing, mobility,
etc.

25. To avail full fulcrum patient care, much
healthcare information is not sufficient. It
would be best if you had knowledgeable
colleagues and unlimited IT staff and
support, along with collaborating with
several IT aids. Here, we offer to combine
cloud solutions with unified
communications, voice, IM, web
conferencing, video conferencing, mobility,
etc.
Such unified communications prove to be
successful in serving patients with aspired
healthcare solutions.

26. ★Telemedicine Apps: Voice APIs
When you think about a custom healthcare
application development, you should first
think about the disabled and physically
impaired patients who have difficulty in
clear vision, hearing impairments, shivers,
movement instability, and more. Certain
elderly patients will not be technically-
aided or comfortable using a smart device.

27. Keeping all the above criterias in mind,
telemedicine applications are supported by
fantastic voice-APIs that ensure that the
user-interactivity is wholly achieved. After
all, a healthcare app should be the most
satisfactory for the patient first.

28. Advantages of
Cloud
Communication
for
Telemedicine

29. Communication through a single
platform: Both the caregivers and
caretakers shall be relieved as the full
contact occurs through a single
platform. They are no more searching
here and there for all patient
information on a single platform.
Easy patient support: Cloud
communications enable patients to be
updated with their status like
appointment time, rescheduling, report
collection, and help desk. They can
inquire about the primary and
confusing FAQs.
To give you a clear insight into how the
benefits of cloud communication are
inclined towards the growth of the
healthcare industry. Below I have
mentioned all the seen and unseen
advantages of collaborating cloud solutions
in custom healthcare application
development.

30. Automatic reminders: The hospital staff
need not take notes and fret about
reminding the patients about their
upcoming or rescheduled medical
appointments. The cloud solutions in
telemedicine keep all the patient
healthcare databases in the cloud and
beep automatic reminders that make
patient-hospital relationship easy-
functioning.
Easy Feedback: Patients can now vent
out their hospital staff’s experience,
nursing staff behavior, and doctor’s
recommendations by anonymously
leaving feedback comments.
Accessible on any device: The best part
of telemedicine apps is that they are
available to all platforms-mobile,
desktop, web, and even smart
appliances. Patients and doctors can get
in touch at any time of emergency.

31. Establish a secure connection always:
Cloud computing and processing ensure
safe connectivity, and all your crucial
data is protected in the cloud servers.
Manage increased users easily: Mostly,
hospitals are a mess when a peak viral
or disease spread, just like in the
current pandemic situation. Now that
all the healthcare service is provided via
the custom healthcare application, the
cloud ensures that no matter the rush,
all patients will be accustomed and
hosted by the healthcare platform.
Provides 24/7 care: There are no day and
night shifts while seeking online
healthcare on telemedicine apps. Cloud
communications avail 24/7 services,
sometimes even by incorporating AI
support or chatbots.

32. Ensures personal safety: Doctor’s
personal and patient’s health
information is highly confidential, and
the cloud solutions keep such critical
details discreet.
Cost-effective: Beyond doubt, cloud-
enabled telemedicine is a highly cost-
effective solution because there is no
hassle of hospital errands, maintenance
reductions, office, and administrative
cost cuttings.
Updated health information: As the
system keeps track of patient electronic
health records EHR, the hospital staff,
as well as doctors, can feed the latest
health conditions in the updated
database. This way, patients also can get
proper healthcare.

33. Includes therapy and counseling:
Doctors can provide custom health
consultation and broadcast everyday
health regime to their patients,
generally maintaining a healthy mind
and body. Even psychologists and
psychiatrists can interact with their
patients via video conferencing, which
makes patients comfortable.
Offers COVID-19 consultations: How
can we forget the significant big-time
relief and advantage of the cloud-
enabled healthcare software that are the
most effective mediums for battling the
deadly coronavirus. An airborne disease
that spreads my mere contact and in
close-vicinity.

34. You get how valuable such cloud
communication aided custom healthcare
software developments and make one such
system; you need nothing but the best.
Bacancy Technology is the best custom
healthcare software development company
that hosts experienced cloud architects that
provide unique, cost-efficient, and intuitive
solutions.
Conclusion

35. The risks of cloud computing in healthcare
are nil, and as per the healthcare industry
trends 2020, the applications of cloud
computing in healthcare are more than
valuable. Our proficient experts will explain
to you how cloud computing is used in
healthcare for the growth of the healthcare
industry. By studying the healthcare sector
growth, you should be convinced that by
indulging in custom healthcare software
development, your business will grow
exponentially.

36. Thank You