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Tech comm presentation 2012 09-20

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Tech comm presentation 2012 09-20

  1. 1. Remote Computing Work Anywhere! September 20, 2012
  2. 2. Mission The purpose of this meeting is to inform and introduce technology to Chamber members, not necessarily to give a complete education on the topics discussed. Some of the technologies discussed are quite often available through Chamber member companies, including several of the volunteers in the subcommittee. Other topics are presented as classes by the Chambers. If you would like to discuss any of these topics more in- depth, please contact one of the subcommittee members after the meeting and we’ll get you in touch with the best contact for your interest.
  3. 3. Sub-Committee Chamber Member Companies working together to bring you the information on the technological topics that interest you and can benefit your business! Co-Chairman Ken Tucker, Changescape Web Mark Peimann, EPC Computers Andy Kastrup, ProTronics Technologies, Inc. Art Zemon, Hen’s Teeth Network Beth Richter, ProTronics Technologies, Inc. Paul Barthel, Minuteman Press Randy Downs, Independent Consultant
  4. 4. Facebook Events Check-in facebook.com/STCCTechComm
  5. 5. BACK IN JANUARY: Telecommuting Tech Work Anywhere! Remote Computing Video Conferencing  Windows Remote Desktop  Google Hangouts  LogMeIn  Microsoft Live Messenger VoIP Other/Combination Options  RingCentral  Skype  Phone.com  FreeConferenceCall.com  MagicJack  Microsoft Lync  Vonage  Coworking Space /  Google Voice Temporary Office Relocation
  6. 6. Remote Computing Options  Three types of Remote Computing  Web-Enabled Applications  Uses a Web Browser  Ex) Outlook Web Access, Sugar CRM  Remote Access  Connect your home computer or laptop to the office via a secure, private network  Ex) Virtual Private Networking (VPN)  Remote Control  Control your office computer from home  Ex) Remote Desktop Connection, LogMeIn, VNC
  7. 7. Web-Enabled Applications  How do users connect to work functions?  Internet Browser to a Web Interface (webpage/website)  How does it work?  Applications run on the “web server”, not on your computer  Accessed via any web browser from any location  Secure (SSL encryption, centralized security management)  Information is shared by all authorized employees  What types of work functions can be done this way? Anything!  Email  CRM (Customer Relationship Management)  Company “memory” (imagine your own mini-Wikipedia)  Project Management
  8. 8. Remote Access  How do users connect to work functions?  Secure, Private Connection  How does it work?  User connects to a remote network that allows file sharing, file transfer, printing  Files are opened using the programs on the computer that the user is physically using  Uses Virtual Private Networking (VPN) (configured by IT Professional)  Hardware based connection  Router or firewall appliance  Software based connection  Server-side endpoint
  9. 9. Remote Control  How do users connect to work functions?  Remote Desktop  How does it work?  User connects to a remote computer that extends the display, keyboard & mouse functions to the user’s computer  What types of work functions can be done this way?  Anything that a user does while at the office  Generally, not good for graphics-intensive programs  Great for limited bandwidth connections  Commonly used for Tech Support
  10. 10. Remote Control  Two types  In-House (No third party connection) - requires static IP with port map in router  Remote Desktop Protocol (RDP)  Virtual Network Computing (VNC)  Hosted (Connect to a third party)  LogMeIn  GoToMyPC  GoToAssist – Tech Support
  11. 11. Other Considerations  Security  as secure as password  Cost Factors  depends on selected options (starts at free)  Resources (who to talk to)  IT Professionals  In-house or outside resources (this Technology Committee)  Timeliness of Implementation  one month to configure & test  Just enough time before the Blanchette Bridge closure
  12. 12. Tech Tip of the Month  Yahoo Users  Unsubscriber
  13. 13. Ask the Geeks Ken Tucker Q&A Live: Ask us your questions! Mark Peimann Reach us online: Art Zemon Submit a question / comment / suggestion to the SubCommittee Members… Andy Kastrup Beth Richter questions@stcctech.org Paul Barthel What topics would you like to see TechComm cover? What would you like to get out of attending TechComm? Randy Downs Independent Consultant
  14. 14. September 20, 2012 Remote Computing Work Anywhere! Presented by: Art Zemon Andy Kastrup Beth Richter Ken Tucker Paul Barthel Randy Downs Mark Peimann Independent Consultant Please fill out your survey & drop it in the box before you leave
  15. 15. Upcoming Events October 18th Social Media Update Google + local & other review sites November 15th TechToys & Tech Updates Newest Smartphones/Tablets LastPass – password control (all in one place) LookOut Premium – remote device wipe December – no meeting

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