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Kenneth W.Y. Wong
4927 – 48th Street NW, Calgary, AB T3A 0S8
(H) 403-444-0854 (C) 587-899-5578
e-mail: wong.ken.wy@gmail.com
http://linkedin.com/in/kenwywong
A result oriented Professional - An accomplished Planner, Communicator and Team Player
SUMMARY
A customer focused Project Consultant with over 12 years of broad experience with major Canadian and
international organizations in providing Technology and Business Solutions. Core competencies include
Program/Project Management, Procurement/Vendor Management and Business Analysis. Advance
skills in project planning/organization, communication, team collaboration/support, problem/ incident/
issue/defect management, writing test cases and functional testing, project governance, change and
documentation management/control.
CAREER HIGHLIGHTS
An effective facilitator, a creative problem solver, a crafty negotiator with excellent people skills to
manage client engagement services and solution implementations.
Business savvy, action oriented and adaptable professional with enhanced business consulting skills
with knowledge/expertise in all aspects of project management, business analysis/functional domain,
process mapping, process reengineering, capital and operations budgeting, forecasting, and
contract/vendor management.
An avid planner with excellent change management, collaboration and team building skills to
develop trust and confidence among cross functional project teams.
Successfully delivered business projects focused on transformation, innovation and continuous
improvement from initiation to closure with hands-on approach to problem solving.
Received 7 outstanding customer service awards (Mabrouk Award) – 1 in 2009, 1 in 2010, 1 in
2011, 1 in 2012, 2 in 2014 and 1 in 2015
PROFESSIONAL EXPERIENCE
ICT Project Manager, Qatar Petroleum, Doha, Qata. May, 2003 – Sept. 2015
Created project artifacts and presented to key stakeholders; Coordinated approvals with
sponsors and stakeholders to plan and prioritize phased implementation of projects. Managed
CMLC, PMLC and SDLC (Waterfall, ASAP, Agile) utilizing project teams in both onshore and
offshore environments.
Created and Managed project documentation, created/reviewed, project charters, business
cases, change requests, performed risk analysis, CBA, SLAs, EV management, variance analysis
and status reports. Managed vendor relationship ensuring quality in the delivery of products and
services. Prioritized/delegated assignments.
Led / facilitated requirements elicitation and business analysis activities for multiple projects
concurrently employing Interviewing, Brainstorming, JAD, Document analysis and Use Case /
Visual modeling techniques.
Led /managed / performed gap analysis by documenting the "as-is" state vs. "to-be" state and
offered solutions and options to address requirements/issues in the functional domain for a
variety of transformation and continuous improvement projects including SAP FI, HR and
MM/ES.
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As a business strategist; I planned large and complex high profile projects aligning business
goals with technology solutions, end-to-end analysis, design and delivery managing the
integration of multi-disciplinary project teams and external organizations, successfully achieving
project objectives and bottom-line gains.
As a communication strategist, I leveraged technical, business and financial acumen to
effectively communicate with senior management, external organizations and the respective
project teams.
As a problem solverI acted as a single point of contact and effectively managed formal and
informal communication initiatives with Audit, Finance, Legal, HSE, Tender Committee,
Infrastructure, Development, QA, GIS, Public Relations department, multi-disciplinary
engineering teams and external organizations.
As a proficient team player I collaborated with business partners to achieve targeted goals. My
experience at both client and vendor organizations resulted in enriched vision for the projects and
the ability to manage client and vendor expectations to achieve business objectives.
Worked collaboratively with governance and audit teams to investigate compliance issues
and to help implement recommended corrective actions. Created procedures and guidelines as
per recommendations to rectify major and minor NCRs and coordinated reassessment and
certification with Audit.
Provided coaching and mentoring and managed team development activities. Administered
PCP (a three year personal career plan for new graduates). Conducted performance reviews and
prepared appraisals.
As a budget focal point I analyzed and created capital and operations budget requirements.
Participated in budget conference with finance. Performed budget revisions and adjustments as
needed before presenting the final budget to finance for approval.
Senior Systems Specialist, (Feb, 1997 – April, 2003)
Canadian Pacific Railway, Calgary, Alberta, Canada.
Provided timely completion of systems as assigned and requested by project team.
Successfully designed and programmed multiple systems that were required corporate wide.
Successfully
Provided daily end-user support where necessary.
EDUCATION
Bachelor of Science in Mathematics with double minor in Computer Science and Physics
University of Alberta, (Edmonton, Alberta, Canada)
TECHNICAL KNOWLEDGE
SAP Netweaver, SAP BPM (Business Process Management), Domino, PowerFlow, LEI (Lotus
Enterprise Integrator), Java, Javascript, ORACLE, HP ALM (Application Lifecycle Management), MS
Project, MS Office Suite
REFERENCES
References are available upon request