1. Kendra Crawford
1656 W. Lomita Blvd #4
Harbor City, Ca 90710
Phone: (714) 650-5535 ~ E-mail: Kjcrawford3000@yahoo.com
In presenting myself as a candidate for the position of Administration Assistant you with the
valuable opportunity:
To hire an employee that is organized, highly dependable and responsible. I’m an employee
that can handle confidential information with complete discretion. Interact, contribute, and
delegate effectively in a team setting.
My professional experience includes financial, account processing, including collection
management, and auditing procedures, with proven expertise in administering financial policies
and procedures in compliance with federal and state regulations.
I bring strong analytical and planning skills, combined with the ability to coordinate the efforts
of many to meet organizational goals. Productive and efficient work habits with minimal
supervision.
With knowledge of progressive administrative experience, and proficiency in the administrative
processing and assistant management, I bring expert knowledge and strong administrative skills
your position of a Administration Assistant.
My experience and skills will enable me to make a valuable contribution to your organization as
an Administration Assistant. In addition, it will be gratifying to be able to continue to support
and be a part of helping your company.
I am currently seeking to broaden my horizons, I eagerly await your reply so that we can discuss
in greater detail how my particular blend of capabilities can help your team capture greater
business opportunities. I am confident in my ability to meet the challenges put forth by your
department. Please contact me at (714) 650-5535 to arrange a meeting. I look forward to
speaking with you.

2. Kendra Crawford
1656 W. Lomita Blvd #4
Harbor City, Ca 90710
Phone: (714) 650-5535 ~ E-mail: Kjcrawford3000@yahoo.com
CAREER OBJECTIVE
An career position that will challenge my proven effective leadership skills, and knowledge
within the business administration and management department. My objective is a lead position
that will further enhance my management skills while with other team member and associates.
PROFESSIONAL EXPERIENCE
Nursing Assistant, Providence Little Company of Mary, 10/2012-6/2014
 Record vital signs, such as temperature, blood pressure, pulse, or respiration rate,
as directed by medical or nursing staff.
 Assist patient with dressing, undressing, grooming, or bathing
 Communicate with patients to ascertain feelings or need for assistance or social
and emotional support
 Document and report observations of patient behavior, complaints, or physical
symptoms to RN nurses.
 Exercise/ROM for patients who are comatose, paralyzed, or have restricted
mobility.
 Lift or assist others to lift patients to move them on or off beds, examination
tables, surgical tables, or stretchers.
 Measure and record food and liquid intake or urinary and fecal output, reporting
changes to RN nursing staff.
 Notified and document condition of patients to detect symptoms that may require
medical attention, such as bruises, open wounds, or blood in urine.
 Change patient linen daily
 Answer patient call signals, signal lights, bells, or intercom systems to determine
patients' needs.
 Collect specimens from patients as instructed
Caretaker, Always Right Home Care 8/2011-9/2012
 Assist with ambulation and transporting.
 Personal care of bathing, incontinence supplies and dressing.
 Companion services walking with client/escorting to doctor appointments etc.
 Preparing/Serve meals daily.
 Explain medical instructions to patients or family members.
 Feed patients or assist patients to eat or drink.
 Provide physical support to assist patients to perform daily living activities, such as
getting out of bed, bathing, dressing, using the toilet, walking, or exercising.
Certified Nursing Assistant, Earlwood Skilled Nursing Center, 1/2011-01/2012
 Make Beds, clean bedside and over-bed tables.
 Performing all duties as assigned and in accordance with facility's established policies
and procedures and safety rules and regulations.
 Feed residents who cannot feed themselves.

3.  Provide residents checks at the beginning of each shift and every two hours thereafter to
administer quality nursing care.
 Prepare residents for therapy, activities, physician visits, religious services etc; including
transporting residents to/from.
 Answer residents' call lights promptly.
 Keep incontinent residents clean and dry as possible at all times. Change bed linens,
diapers and clothing as often as necessary.
 Assure that the nurse's call system is attached to the bed and within easy reach at all times
when residents are bed-fast.
 Complete Intake and Output documentation on all residents with orders before the end of
each shift.
Courtesy Clerk, Ralph’s Grocery Store 4/2007-2/2010
 Complete and balance cash and sales reports daily.
 Perform multiple tasks simultaneously.
 Issue, collect, verify and balance cash trays from cashiers at beginning and end of shifts.
 Record all data appropriately.
 Assist other store operations as needed; be able to work flexible shifts.
 Professionally deal with multiple customers and difficult situations.
 Identify customers needing assistance and respond directly or by getting the appropriate
person to resolve conflicts.
 Handle the speed and pressure in response to the demands of the job.
 Comprehend, recall and follow company employment policies, safety instructions in
work area, instructions received from management.
Financial Services Representative, University of Phoenix, 2002 -2006
 Responsible for performing campus level specific and responds to telephone inquiries.
 Collection of assigned accounts using systems and telephone to obtain payments. Perform
file maintenance as required. Work accounts on auto dialer as deemed necessary. Process
payment authorization via telephone.
 Supporting the campus financial and accounting processes by assisting campus personnel
and students to ensure financial processes are completed in compliance with established
federal and state regulations and company policies. Ensure that all commitments to
clients, customers, associate strategic partners, and contractors are met in timely and
efficient manner.
Student Resource Coordinator, University of Phoenix, 12/2001-2002
 Interact by telephone and/or in-person necessitates tact and strong verbal communication
skills.
 Ordered, stocked, and distributed office supplies for operation department.
 Efficiently and effectively, support the admissions and enrollment process by acting as a
liaison to help ensure the customers satisfaction with their first experiences with the
University.
 Selected and priced items; set up displays; and created promotional materials.
 Proficiently provide clerical and administrative support to the operation department
through various general administrative duties such as answer phones, filing, typing etc. to
further ensure the department runs smoothly.
Systems Proficiency

4. PC Software Microsoft Word, Excel, Access, PowerPoint, Outlook, Oracle, PeopleSoft
Education
Refinery Safety Oil Card, OSCA Safety Attendant Training & Certification 6/2014
Bachelor of Science, Business Management, University of Phoenix, 06/2004
MBA, Technology Management, University of Phoenix, June 2006
Kendra Jewell Crawford
1656 W. Lomita Blvd #4
Harbor City, Ca 907100
(714) 650-5535
Centennial Senior High School
Compton, California 90221
Diploma: 06/94
University of Phoenix: Major; Bachelors of Science/ E-Business, 06/2006
1515 W. 190th
Street
Gardena, California 90248
Employment History & References
Certified Nursing Assistant,
Providence Little Company of Mary, 10/2012-
6/2014
1300 W 7th St, San Pedro, CA 90732
Director: Laverna McMiller (310) 832-3311
Senior Finance Representative,
University of Phoenix, 1515 W. 190th
Torrance, Ca 90248
Supervisor: Wallace Polk (310) 225-5716
Hours Per Week 40+
Salary: 33,000
Corporate/Cash Finance Representative,
University of Phoenix, 8200 Roberts Drive
Atlanta, Ga 30350
Supervisor: Julie Alexander (678) 320-6031
Hours Per Week 40
Salary: 23,300 Contact is permissible
01/05-
06/06

5. Student Finance Specialist, University of
Phoenix, 1515 W.190th Torrance, Ca 90248
Supervisor: Juana Jimenez (310) 225-5716
Hours Per Week 40
Salary: 28,000
01/03 –
10/04
Student Resource Coordinator, University of
Phoenix, 1515 W. 190th Torrance, Ca 90248
Supervisor: Thomas White (310) 225-5716
Hours Per Week 40
Salary: 25,000
09/01-
12/02
Skills & Qualifications
Microsoft Office
Microsoft Windows
WordPerfect 5.1/6.1
Microsoft Excel
Access
Filing/Editing
Typing (45 wpm)
Office Procedures
Telephone Skills
Data Entry (10 key)
Accounting
Business Math
Business English
Management Skills
Customer Service Skills

6. Student Finance Specialist, University of
Phoenix, 1515 W.190th Torrance, Ca 90248
Supervisor: Juana Jimenez (310) 225-5716
Hours Per Week 40
Salary: 28,000
01/03 –
10/04
Student Resource Coordinator, University of
Phoenix, 1515 W. 190th Torrance, Ca 90248
Supervisor: Thomas White (310) 225-5716
Hours Per Week 40
Salary: 25,000
09/01-
12/02
Skills & Qualifications
Microsoft Office
Microsoft Windows
WordPerfect 5.1/6.1
Microsoft Excel
Access
Filing/Editing
Typing (45 wpm)
Office Procedures
Telephone Skills
Data Entry (10 key)
Accounting
Business Math
Business English
Management Skills
Customer Service Skills