Ken Wagner QA-Safety Resume

Mr. Kenneth R. Wagner
739 Cumberland Ave., Chambersburg, PA 17201
Mobile: 717-809-0264 Email: kennethwagner1979@gmail.com
AVAILABILITY: Immediately
JOB TYPE: Permanent, Term
WORK SCHEDULE: Full-Time, Shift Work, Multiple Schedules
DESIRED LOCATIONS: United States, Asia, Europe
OTHER: Active Security Clearance: Secret NAC, LAC and CREDIT, updated 1 Apr 2009
Willing to travel 50% of the time; 5-point Veteran’s Preference, Current Driver’s License
Professional Summary
Skilled professional with 17 years of experience in Logistics managing, mentoring, motivating, and training
personnel. Highly adaptable to change and constantly looking for ways to improve existing processes. Well
versed in time management, organization, team building, data/trend analysis, problem solving, quality assurance
practices, 8-step/creative problem solving, and Microsoft Word/Excel/PowerPoint.
Work Experience
SECTION CHIEF, QUALITY ASSURANCE, 11/2013 – 2/2015
United States Air Force, Royal Air Force Lakenheath, United Kingdom
Hours per week: 55, Salary: $43,628 annually
Supervisor: Lieutenant Dexter Brown, 011-44-1638-52-5497; may contact
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Validated daily flightline operations ensuring safe, standardized, and technically compliant support in
accordance with all applicable environmental, safety, technical, local, and federal laws/regulations.
 Regularly reviewed written quality, safety/occupational health, and inspection procedures for adequacy, and
evaluated the implementation and effectiveness of quality inspection systems, safety plans/programs, and
sampling plans for 294 member unit.
 Performed training and evaluations during base exercises to prepare unit for real world contingency
operations utilizing $42 million vehicle fleet, $80 million aviation/ground fuel account, and $724 million
supply asset account.
 Extrapolated, analyzed, and interpreted technical/safety data from computerized database, summarized
results, then prepared reports/charts depicting pertinent relationships to be used for trend analysis.
 Inspected 294 heating fuel tanks to ensure compliance with United States/United Kingdom
environmental/safety regulations; identified 531 discrepancies, and secured $5.2 million for repairs and/or
replacement.
 Responded to higher headquarters inspection deficiencies, staff assistance visits inquiries and/or investigation
reports
 Completed quarterly Major Command (MAJCOM) Quality Assurance Report used by MAJCOM to track
statistical trends and ensure compliance with Air Force regulations.
 Ensured proper manpower was available and worked with seven supporting agencies to forecast manning
needs to alleviate predicted shortfalls.
 Developed Master Training Plan to ensure timely training completion of 53 work center duty position
requirements.
 Managed training requirements, duty performance, and monthly/annual safety inspection reports for 17
person office responsible for the compliance of seven different supporting agencies.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
Page 2 of 8
 Utilized/Administrator for the Management Internal Control Toolset (MICT) program to track 65 self-
assessment checklists containing 2772 action items for seven different supporting agencies.
 Performed root cause analysis of negative findings to determine cause of failure and provided
recommendations on how to prevent future re-occurrences.
 Managed document control to ensure lifecycle management and integrity of master file plan.
AWARDS AND RECOGNITION
 2014 excellent rating on Logistics Compliance Assessment Program (LCAP) Inspection, Team award for
Quality Assurance Office
SECTION CHIEF, FUELS DISTRIBUTION, 01/2013 – 11/2013
United States Air Force, Royal Air Force Lakenheath, United Kingdom
Hours per week: 55, Salary: $43,190 annually
Supervisor: Senior Master Sergeant Ronald Menges, 011-44-1638-52-5969; may contact
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Provided fuel support to 76 F-15 and 5 HH-60 aircraft assigned to Royal Air Force Lakenheath as well as any
transient aircraft.
 Maintained accountability and security of 75 assigned personnel, 18 R-11 mobile refueling trucks, two C-300
mobile refueling trucks, and six fixed fuel facilities valued at $26 million.
 Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure
compliance with final governing standards, waste handling/disposal procedures, and United States/United
Kingdom environmental/safety regulations.
 Safety Representative for Fuels Management Flight responsible for the completion and routing of safety
mishap reports to Base Safety Office for Statistical Analysis. Provided safety/occupational health briefings to
92 personnel. Led 43 person section that enabled seven deployments around the world moving 503 tons of
cargo and 832,000 personnel, while ensuring proper manpower.
 Managed the receipt/issue of 16 million gallons of aviation fuel which enabled 11,000 flying hours and 5,000
training missions to locally assigned aircraft.
 Oversaw $6 million Department of Defense contract which delivered more than 3.6 million gallons of heating
fuel for 13,000 local residents.
 Managed 54-point daily inspection on 26 vehicles valued at $4.1 million assets with a 94% mission capable
rating.
 Developed Master Training Plan to ensure completion of 72 duty tasks for each of the 52 distribution
operators to ensure flight line competency, safety training, and task qualification.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
 Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training,
Career Development Course progression, and/or task certification.
 Planed, directed, and oversaw building repairs and maintenance of Fuels Management facility.
 Managed document control to ensure lifecycle management and integrity of master file plan.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate supervisors as well as reviewed all evaluations written by them.
AWARDS AND RECOGNITION
 2013 Major Warren G. Carter Daedalian Award for best Logistic Readiness Squadron in United States Air
Forces Europe
Page 3 of 8
SECTION CHIEF, COMMANDER'S SUPPORT STAFF, 05/2012 - 01/2013
United States Air Force, Osan Air Base, Republic of Korea
Hours per week: 55, Salary: $42,752 annually
Supervisor: Lieutenant Colonel Ryan Bakazan, 703-425-1316; may contact
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Led seven member Unit Control Center that acted as focal point within Logistic Readiness Squadron during
emergencies to maintain unit command and control, relayed information to and from unit personnel, provided
expertise to the Emergency Operation Center or Incident Commander, and leveraged unit resources to
respond to and mitigate any incidents. Relayed emergency information within the chain of command
regarding major accidents and natural disasters. Directed, monitored, reported mitigation and preparedness
activities, and maintained unit continuity for command and control. Coordinated activities in preparation for,
response to, and recovery from incidents. This included gathering and disseminating information, accounting
for personnel and resources, and performing initial damage assessment for entire squadron. Trained on and
utilized the Unit Level Command and Control Operations (UL/UC2) program.
 Created, reviewed, routed, and tracked annual reports/decorations for 363 member unit utilizing Base Level
Service Delivery Model (BLSDM) and Evaluation Management System (EMS) to ensure on time completion
for processing to Air Force Personnel Center.
 Oversaw squadron Drug Demand and Reduction program. Notified and tracked personnel to enforce
Department of Defense Zero Tolerance policy on drug use.
 Unit Fitness Program Manager, tracked and scheduled annual fitness examinations for 363 member unit,
attained a 96.7% Squadron pass rating.
 Managed the Government Purchase Card program valued at $1.4 million. Created/monitored all government
credit cards personnel utilized while traveling for duty. Worked with base finance office and Citibank to
resolve any account issues, order new/replacement card, and change credit limits.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate personnel.
AWARDS AND RECOGNITION
 2013 excellent rating on Logistics Compliance Assessment Program (LCAP) Inspection
SECTION CHIEF, FUELS SERVICE CENTER, 12/2010 - 05/2012
United States Air Force, Osan Air Base, Republic of Korea
Hours per week: 55, Salary: $41,313 annually
Supervisor: Master Sergeant William Stine, 479-312-8181; may contact
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic
product accounting transactions. Monitored inventory status of all products and pertinent information in
regards to receipts, storage, issue transactions, and Minimum Essential Level/Inventory Management
Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and Fuels Support Equipment.
Monitored all flight line activity to effectively manage local assets.
 Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure
proper supplies stored on site to meet operational requirements.
 Managed nine member/24 hour team that acted as the single point of contact for the Fuels Management Flight
to facilitate reporting, notification, and response for all matters under their purview.
 Ensured proper manpower was available and worked with other section chiefs to forecast manning needs to
alleviate predicted shortfalls.
 Reviewed and processed 300+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense
Logistics Agency - Energy policies ensuring accuracy of $53 million fuel account.
Page 4 of 8
 Facilitated Fuels Manager Defense (FMD)/Aerial Point of Sale Device upgrade that installed new software on
17 systems eliminating the need for paper receipts and ensured more accurate billing of fuel transactions.
 Redirected fuel support to an alternate location, 30 miles away from home station, during $4.6 million runway
repair. Secured work facilities and equipment for six personnel enabling the delivery 22,000 gallons of
aviation fuel to allow 60 around-the-clock surveillance missions of the Korean peninsula.
 Authored, updated, and briefed Petroleum, Oils, and Lubricants portion of the wing In Garrison Expeditionary
Support Plan to executive leadership, thus giving them an accurate picture of available fuel capabilities.
 Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and
manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.
 Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel,
equipment, and manning information to support contingency wartime planning.
 Oversaw Defense Logistics Agency –Energy file plan. Ensured records kept on file for required time frame
and in proper order to allow tracking for historical purposes.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
 Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training,
Career Development Course progression, and/or task certification.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate supervisors as well as reviewed all evaluations written by them.
AWARDS AND RECOGNITION
 2012 Golden Drum Award for best Fuels Management Flight in Pacific Air Forces, excellent rating on
Logistics Compliance Assessment Program (LCAP) Inspection
 2011 Superior Team Award during Pacific Air Forces Operational Readiness Inspection (ORI)
SECTION CHIEF, FUELS MOBILE DISTRIBUTION, 02/2010 - 12/2010
United States Air Force, Travis Air Force Base, California
Hours per week: 55, Salary: $40,032 annually
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Safety Representative for Fuels Management Flight responsible for the completion and routing of safety
mishap reports to Base Safety Office for Statistical Analysis. Provided safety/occupational health briefings to
98 personnel. Managed 44 personnel in the transfer and issue of 140 million gallons of aviation/ground fuels
and cryogenic product annually to 58 assigned aircraft and 79 organizational tanks.
 Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure
compliance with final governing standards, waste handling/disposal procedures, and local/federal
environmental/safety regulations.
 Ensured proper manpower was available and worked with other section chiefs to forecast manning needs to
alleviate predicted shortfalls.
 Maintained 38 R-11/R-12/C-300 fuel servicing vehicles valued at $4.7 million, sustaining a 96% in-
commission rate.
 Oversaw inspection, minor maintenance, and operation of four Type III Hydrant Systems with 64 fueling
points, two military gas stations, and cryogenic storage facility worth $168 million.
 Validated receipt/issue paperwork ensuring accurate accountability/reconciliation of $42 million fuels
account.
 Managed training of 60 duty tasks for each of the 43 distribution operators to ensure flight line competency,
safety training, and task qualification.
 Augmented Headquarters Air Mobility Command as Quality Assurance Evaluator ensuring compliance with
local, state, federal, and Air Force Regulations.
Page 5 of 8
 Oversaw Hazardous Waste Accumulation Point and ensured strict compliance with final governing standards,
waste handling and disposal procedures, and local/federal environmental/safety standards.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
 Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training,
Career Development Course progression, and/or task certification.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate supervisors as well as reviewed all evaluations written by them.
SECTION CHIEF, FUELS SERVICE CENTER, 09/2008 - 02/2010
United States Air Force, Travis Air Force Base, California,
Hours per week: 55, Salary: $39,373 annually
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Managed eight member section responsible for the command and control of 54 personnel to service 70
million gallons of aviation fuel annually.
 Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic
product accounting transactions. Monitored and provided current inventory status of all products and
pertinent information in regards to receipts, storage, issue transactions, and Minimum Essential
Level/Inventory Management Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and
Fuels Support Equipment. Monitored all flight line activity to effectively manage available assets.
 Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure
proper supplies stored on site to meet operational requirements.
 Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and
manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.
 Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel,
equipment, and manning information to support contingency wartime planning.
 Monitored operation and security of 33 R-11s/R-12s mobile fuel servicing vehicles, four hydrant systems,
bulk storage area, and cryogenic facility worth $168 million.
 Reviewed and processed 500+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense
Logistics Agency - Energy policies ensuring accuracy of $42 million fuel account. Processed 2,341 in-flight
refueling transactions in to Fuels Enterprise Server Hub to allow for the proper billing of $9 million of
aviation fuel used by tanker squadrons during deployments.
 Oversaw Defense Logistics Agency –Energy file plan. Ensured records kept on file for required time frame
and in proper order to allow tracking for historical purposes.
 Conducted and documented work center orientations on all newly assigned office personnel to cover general
roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the
performance of their assigned duties, and all time and training requirements they must meet to become
qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
 Scheduled and conducted supervised training sessions when trainee’s had difficulty with upgrade training,
Career Development Course progression, and/or task certification.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate supervisors as well as reviewed all evaluations written by them.
Page 6 of 8
SHIFT SUPERVISOR, FUELS DISTRIBUTION, 02/2006 - 09/2008
United States Air Force, Travis Air Force Base, California
Hours per week: 55, Salary: $29,141 annually
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Supervised 10 personnel during receipt, transfer, and issue of 84 million gallons of fuel/cryogenic products to
support 55 assigned aircraft and 3K transient aircraft annually.
 Prepared and managed duty schedule to ensure sufficient personnel available to cover daily operations.
 Oversaw inspections, minor maintenance, and operation of three Type III Hydrant Facilities and 32 refueling
assets worth $28 million.
 Managed training of 60 duty tasks for each of the 43 distribution operators to ensure flight line competency,
safety training, and task qualification.
 Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure
compliance with final governing standards, waste handling/disposal procedures, and local/federal
environmental/safety regulations.
 Monitored fuel/cryogenic inventory levels to ensure adequate stocks are available to meet mission objectives.
 Authored daily safety briefings designed to educated personnel on all aspects of the Petroleum, Oils, and
Lubricants career field as well as applicable safety/environmental topics.
 Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on
subordinate personnel.
AWARDS AND RECOGNITION
 2008 American Petroleum Institute Award Winner for best Fuels Management Flight in the Air Force
 2006 outstanding team award during Environmental, Safety, and Occupational Health Compliance
Assessment and Management Program (ESOHCAMP) Inspection
RESOURCE CONTROL CENTER JOURNEYMAN, 01/2003 - 02/2006
United States Air Force, Royal Air Force Lakenheath, United Kingdom
Hours per week: 50, salary $25,455 annually
DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:
 Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic
product accounting transactions. Monitored and provided current inventory status of all products and
pertinent information in regards to receipts, storage, issue transactions, and Minimum Essential
Level/Inventory Management Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and
Fuels Support Equipment. Monitored all flight line activity to effectively manage local assets.
 Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure
proper supplies stored on site to meet operational requirements.
 Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and
manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.
 Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel,
equipment, and manning information to support contingency wartime planning.
 Monitored operation and security of 18 R-11/two C-300 mobile fuel servicing vehicles, four hydrant type III
systems, bulk storage area, and cryogenic facility worth $26 million.
 Reviewed and processed 300+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense
Logistics Agency - Energy policies ensuring accuracy of $30 million fuel account.
 Oversaw Defense Logistics Agency–Energy file plan. Ensured records kept on file for required time frame
and in proper order to allow tracking for historical purposes.
Page 7 of 8
Education and Training
Non Commissioned Officer Academy, 05/2013
Credits Earned: 11 Semester hours
Relevant Coursework, Licenses and Certifications:
Leadership/Management II (LMM2121), Managerial Communications II (LMM2122), Military Studies II
(LMM2123), Introduction to Total Quality Management II (LMM2125)
Cryotainer Maintenance and Support Equipment, 08/2007
Credits Earned: 2 Semester hours
Relevant Coursework, Licenses and Certifications:
United States Air Force Technical Training Liquid Oxygen Storage Tank Maintenance (HAR2105),
Oxygen/Nitrogen Plant Components (HAR2106)
Accounting Joint Business Systems Modernization-Energy (BSM-E), 11/2003
Credits Earned: 12 Semester hours
Relevant Coursework, Licenses and Certifications:
Certification in United States Air Force Fuels Accounting and use of Fuels Manager Defense (FMD) program
Fuel Craftsman Course, 06/2003
Credits Earned: 4 Semester hours
Relevant Coursework, Licenses and Certifications:
United States Air Force Technical Training Fuels Management (FUS2607)
Aerial Bulk Fuel Delivery System, 04/2003
Credits Earned: 2 Semester hours
Relevant Coursework, Licenses and Certifications:
United States Air Force Technical Training Aerial Bulk Fuel Delivery System (FUS1511)
Airmen Leadership School, 03/2002
Credits Earned: 9 Semester hours
Relevant Coursework, Licenses and Certifications:
Leadership/Management I (LMM1101), Managerial Communications I (LMM1102), Military Studies I
(LMM1103), Introduction to Total Quality Management I (LMM1104)
Apprentice Fuel Specialist, 02/1998
Credits Earned: 12 Semester hours
Relevant Coursework, Licenses and Certifications:
United States Air Force Technical Training School Fuel Hydrant/Air Transportation Systems (FUS1509),
Operation of Mechanical Fuel Dispensing System (FUS1601), Operation of Fuel Servicing Vehicles (FUS1602)
Community College of the Air Force, Montgomery, AL
Credits Earned: 49 Semester hours
Major: Business Administration and Management/Logistics Management
Page 8 of 8
Job Related Training
 Logistics Readiness Squadron Quality Assurance Evaluator Course (LOG 143 14C)
 Hazardous Waste Awareness Course
 Managers Internal Control Program-Program Managers (CFI201)
 8 Step Problem Solving
 Environmental Management System (EMS) General Awareness Course
 Exercise Evaluation Team (EET) Course (ZZ133054)
 Unit Emergency Management (EM) Representative Course (ZZ133062)
 AERO-Introduction Course (ZZ133096)
 Contamination Control Team (CCT) Course (ZZ133053)
 Environmental, Safety, and Occupational Health Compliance Assessment and Management Program
(ESOCAMP) Awareness Training
Affiliations
 Air Force Sergeants Association
 Marine Corp League Detachment 295
 Ormiston Children and Families Trust
References
Lieutenant Colonel Ryan Bakazan Master Sergeant William Stine
RTF-A J4 Director Superintendent, Fuels Management Flight
703-425-1316 479-312-8181
ryan.n.bakazan.mil@mail.mil william.stine@us.af.mil
Senior Master Sergeant Ronald Menges Lieutenant Dexter Brown
Superintendent, Fuels Management Flight Officer in Charge, Quality Assurance
011-44-1638-52-5969 011-44-1638-52-5497
ronald.menges@us.af.mil dexter.brown.3@us.af.mil
Technical Sergeant Mark Trail Master Sergeant Tracey Baker
Quality Assurance Evaluator Superintendent, Quality Assurance
011-44-1638-52-5441 011-44-1638-52-5441
mark.trail@us.af.mil tracey.baker@us.af.mil

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Ken Wagner QA-Safety Resume

  • 1. Mr. Kenneth R. Wagner 739 Cumberland Ave., Chambersburg, PA 17201 Mobile: 717-809-0264 Email: kennethwagner1979@gmail.com AVAILABILITY: Immediately JOB TYPE: Permanent, Term WORK SCHEDULE: Full-Time, Shift Work, Multiple Schedules DESIRED LOCATIONS: United States, Asia, Europe OTHER: Active Security Clearance: Secret NAC, LAC and CREDIT, updated 1 Apr 2009 Willing to travel 50% of the time; 5-point Veteran’s Preference, Current Driver’s License Professional Summary Skilled professional with 17 years of experience in Logistics managing, mentoring, motivating, and training personnel. Highly adaptable to change and constantly looking for ways to improve existing processes. Well versed in time management, organization, team building, data/trend analysis, problem solving, quality assurance practices, 8-step/creative problem solving, and Microsoft Word/Excel/PowerPoint. Work Experience SECTION CHIEF, QUALITY ASSURANCE, 11/2013 – 2/2015 United States Air Force, Royal Air Force Lakenheath, United Kingdom Hours per week: 55, Salary: $43,628 annually Supervisor: Lieutenant Dexter Brown, 011-44-1638-52-5497; may contact DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Validated daily flightline operations ensuring safe, standardized, and technically compliant support in accordance with all applicable environmental, safety, technical, local, and federal laws/regulations.  Regularly reviewed written quality, safety/occupational health, and inspection procedures for adequacy, and evaluated the implementation and effectiveness of quality inspection systems, safety plans/programs, and sampling plans for 294 member unit.  Performed training and evaluations during base exercises to prepare unit for real world contingency operations utilizing $42 million vehicle fleet, $80 million aviation/ground fuel account, and $724 million supply asset account.  Extrapolated, analyzed, and interpreted technical/safety data from computerized database, summarized results, then prepared reports/charts depicting pertinent relationships to be used for trend analysis.  Inspected 294 heating fuel tanks to ensure compliance with United States/United Kingdom environmental/safety regulations; identified 531 discrepancies, and secured $5.2 million for repairs and/or replacement.  Responded to higher headquarters inspection deficiencies, staff assistance visits inquiries and/or investigation reports  Completed quarterly Major Command (MAJCOM) Quality Assurance Report used by MAJCOM to track statistical trends and ensure compliance with Air Force regulations.  Ensured proper manpower was available and worked with seven supporting agencies to forecast manning needs to alleviate predicted shortfalls.  Developed Master Training Plan to ensure timely training completion of 53 work center duty position requirements.  Managed training requirements, duty performance, and monthly/annual safety inspection reports for 17 person office responsible for the compliance of seven different supporting agencies.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.
  • 2. Page 2 of 8  Utilized/Administrator for the Management Internal Control Toolset (MICT) program to track 65 self- assessment checklists containing 2772 action items for seven different supporting agencies.  Performed root cause analysis of negative findings to determine cause of failure and provided recommendations on how to prevent future re-occurrences.  Managed document control to ensure lifecycle management and integrity of master file plan. AWARDS AND RECOGNITION  2014 excellent rating on Logistics Compliance Assessment Program (LCAP) Inspection, Team award for Quality Assurance Office SECTION CHIEF, FUELS DISTRIBUTION, 01/2013 – 11/2013 United States Air Force, Royal Air Force Lakenheath, United Kingdom Hours per week: 55, Salary: $43,190 annually Supervisor: Senior Master Sergeant Ronald Menges, 011-44-1638-52-5969; may contact DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Provided fuel support to 76 F-15 and 5 HH-60 aircraft assigned to Royal Air Force Lakenheath as well as any transient aircraft.  Maintained accountability and security of 75 assigned personnel, 18 R-11 mobile refueling trucks, two C-300 mobile refueling trucks, and six fixed fuel facilities valued at $26 million.  Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure compliance with final governing standards, waste handling/disposal procedures, and United States/United Kingdom environmental/safety regulations.  Safety Representative for Fuels Management Flight responsible for the completion and routing of safety mishap reports to Base Safety Office for Statistical Analysis. Provided safety/occupational health briefings to 92 personnel. Led 43 person section that enabled seven deployments around the world moving 503 tons of cargo and 832,000 personnel, while ensuring proper manpower.  Managed the receipt/issue of 16 million gallons of aviation fuel which enabled 11,000 flying hours and 5,000 training missions to locally assigned aircraft.  Oversaw $6 million Department of Defense contract which delivered more than 3.6 million gallons of heating fuel for 13,000 local residents.  Managed 54-point daily inspection on 26 vehicles valued at $4.1 million assets with a 94% mission capable rating.  Developed Master Training Plan to ensure completion of 72 duty tasks for each of the 52 distribution operators to ensure flight line competency, safety training, and task qualification.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.  Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training, Career Development Course progression, and/or task certification.  Planed, directed, and oversaw building repairs and maintenance of Fuels Management facility.  Managed document control to ensure lifecycle management and integrity of master file plan.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate supervisors as well as reviewed all evaluations written by them. AWARDS AND RECOGNITION  2013 Major Warren G. Carter Daedalian Award for best Logistic Readiness Squadron in United States Air Forces Europe
  • 3. Page 3 of 8 SECTION CHIEF, COMMANDER'S SUPPORT STAFF, 05/2012 - 01/2013 United States Air Force, Osan Air Base, Republic of Korea Hours per week: 55, Salary: $42,752 annually Supervisor: Lieutenant Colonel Ryan Bakazan, 703-425-1316; may contact DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Led seven member Unit Control Center that acted as focal point within Logistic Readiness Squadron during emergencies to maintain unit command and control, relayed information to and from unit personnel, provided expertise to the Emergency Operation Center or Incident Commander, and leveraged unit resources to respond to and mitigate any incidents. Relayed emergency information within the chain of command regarding major accidents and natural disasters. Directed, monitored, reported mitigation and preparedness activities, and maintained unit continuity for command and control. Coordinated activities in preparation for, response to, and recovery from incidents. This included gathering and disseminating information, accounting for personnel and resources, and performing initial damage assessment for entire squadron. Trained on and utilized the Unit Level Command and Control Operations (UL/UC2) program.  Created, reviewed, routed, and tracked annual reports/decorations for 363 member unit utilizing Base Level Service Delivery Model (BLSDM) and Evaluation Management System (EMS) to ensure on time completion for processing to Air Force Personnel Center.  Oversaw squadron Drug Demand and Reduction program. Notified and tracked personnel to enforce Department of Defense Zero Tolerance policy on drug use.  Unit Fitness Program Manager, tracked and scheduled annual fitness examinations for 363 member unit, attained a 96.7% Squadron pass rating.  Managed the Government Purchase Card program valued at $1.4 million. Created/monitored all government credit cards personnel utilized while traveling for duty. Worked with base finance office and Citibank to resolve any account issues, order new/replacement card, and change credit limits.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate personnel. AWARDS AND RECOGNITION  2013 excellent rating on Logistics Compliance Assessment Program (LCAP) Inspection SECTION CHIEF, FUELS SERVICE CENTER, 12/2010 - 05/2012 United States Air Force, Osan Air Base, Republic of Korea Hours per week: 55, Salary: $41,313 annually Supervisor: Master Sergeant William Stine, 479-312-8181; may contact DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic product accounting transactions. Monitored inventory status of all products and pertinent information in regards to receipts, storage, issue transactions, and Minimum Essential Level/Inventory Management Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and Fuels Support Equipment. Monitored all flight line activity to effectively manage local assets.  Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure proper supplies stored on site to meet operational requirements.  Managed nine member/24 hour team that acted as the single point of contact for the Fuels Management Flight to facilitate reporting, notification, and response for all matters under their purview.  Ensured proper manpower was available and worked with other section chiefs to forecast manning needs to alleviate predicted shortfalls.  Reviewed and processed 300+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense Logistics Agency - Energy policies ensuring accuracy of $53 million fuel account.
  • 4. Page 4 of 8  Facilitated Fuels Manager Defense (FMD)/Aerial Point of Sale Device upgrade that installed new software on 17 systems eliminating the need for paper receipts and ensured more accurate billing of fuel transactions.  Redirected fuel support to an alternate location, 30 miles away from home station, during $4.6 million runway repair. Secured work facilities and equipment for six personnel enabling the delivery 22,000 gallons of aviation fuel to allow 60 around-the-clock surveillance missions of the Korean peninsula.  Authored, updated, and briefed Petroleum, Oils, and Lubricants portion of the wing In Garrison Expeditionary Support Plan to executive leadership, thus giving them an accurate picture of available fuel capabilities.  Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.  Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel, equipment, and manning information to support contingency wartime planning.  Oversaw Defense Logistics Agency –Energy file plan. Ensured records kept on file for required time frame and in proper order to allow tracking for historical purposes.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.  Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training, Career Development Course progression, and/or task certification.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate supervisors as well as reviewed all evaluations written by them. AWARDS AND RECOGNITION  2012 Golden Drum Award for best Fuels Management Flight in Pacific Air Forces, excellent rating on Logistics Compliance Assessment Program (LCAP) Inspection  2011 Superior Team Award during Pacific Air Forces Operational Readiness Inspection (ORI) SECTION CHIEF, FUELS MOBILE DISTRIBUTION, 02/2010 - 12/2010 United States Air Force, Travis Air Force Base, California Hours per week: 55, Salary: $40,032 annually DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Safety Representative for Fuels Management Flight responsible for the completion and routing of safety mishap reports to Base Safety Office for Statistical Analysis. Provided safety/occupational health briefings to 98 personnel. Managed 44 personnel in the transfer and issue of 140 million gallons of aviation/ground fuels and cryogenic product annually to 58 assigned aircraft and 79 organizational tanks.  Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure compliance with final governing standards, waste handling/disposal procedures, and local/federal environmental/safety regulations.  Ensured proper manpower was available and worked with other section chiefs to forecast manning needs to alleviate predicted shortfalls.  Maintained 38 R-11/R-12/C-300 fuel servicing vehicles valued at $4.7 million, sustaining a 96% in- commission rate.  Oversaw inspection, minor maintenance, and operation of four Type III Hydrant Systems with 64 fueling points, two military gas stations, and cryogenic storage facility worth $168 million.  Validated receipt/issue paperwork ensuring accurate accountability/reconciliation of $42 million fuels account.  Managed training of 60 duty tasks for each of the 43 distribution operators to ensure flight line competency, safety training, and task qualification.  Augmented Headquarters Air Mobility Command as Quality Assurance Evaluator ensuring compliance with local, state, federal, and Air Force Regulations.
  • 5. Page 5 of 8  Oversaw Hazardous Waste Accumulation Point and ensured strict compliance with final governing standards, waste handling and disposal procedures, and local/federal environmental/safety standards.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.  Scheduled and conducted supervised training sessions when trainees had difficulty with upgrade training, Career Development Course progression, and/or task certification.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate supervisors as well as reviewed all evaluations written by them. SECTION CHIEF, FUELS SERVICE CENTER, 09/2008 - 02/2010 United States Air Force, Travis Air Force Base, California, Hours per week: 55, Salary: $39,373 annually DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Managed eight member section responsible for the command and control of 54 personnel to service 70 million gallons of aviation fuel annually.  Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic product accounting transactions. Monitored and provided current inventory status of all products and pertinent information in regards to receipts, storage, issue transactions, and Minimum Essential Level/Inventory Management Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and Fuels Support Equipment. Monitored all flight line activity to effectively manage available assets.  Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure proper supplies stored on site to meet operational requirements.  Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.  Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel, equipment, and manning information to support contingency wartime planning.  Monitored operation and security of 33 R-11s/R-12s mobile fuel servicing vehicles, four hydrant systems, bulk storage area, and cryogenic facility worth $168 million.  Reviewed and processed 500+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense Logistics Agency - Energy policies ensuring accuracy of $42 million fuel account. Processed 2,341 in-flight refueling transactions in to Fuels Enterprise Server Hub to allow for the proper billing of $9 million of aviation fuel used by tanker squadrons during deployments.  Oversaw Defense Logistics Agency –Energy file plan. Ensured records kept on file for required time frame and in proper order to allow tracking for historical purposes.  Conducted and documented work center orientations on all newly assigned office personnel to cover general roles and responsibilities, duty hour, safety requirements and personal protective equipment required in the performance of their assigned duties, and all time and training requirements they must meet to become qualified as quality assurance evaluators utilizing the Training Business Area (TBA) program.  Scheduled and conducted supervised training sessions when trainee’s had difficulty with upgrade training, Career Development Course progression, and/or task certification.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate supervisors as well as reviewed all evaluations written by them.
  • 6. Page 6 of 8 SHIFT SUPERVISOR, FUELS DISTRIBUTION, 02/2006 - 09/2008 United States Air Force, Travis Air Force Base, California Hours per week: 55, Salary: $29,141 annually DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Supervised 10 personnel during receipt, transfer, and issue of 84 million gallons of fuel/cryogenic products to support 55 assigned aircraft and 3K transient aircraft annually.  Prepared and managed duty schedule to ensure sufficient personnel available to cover daily operations.  Oversaw inspections, minor maintenance, and operation of three Type III Hydrant Facilities and 32 refueling assets worth $28 million.  Managed training of 60 duty tasks for each of the 43 distribution operators to ensure flight line competency, safety training, and task qualification.  Performed daily spot inspections of personnel performing fuel operations/maintenance actions to ensure compliance with final governing standards, waste handling/disposal procedures, and local/federal environmental/safety regulations.  Monitored fuel/cryogenic inventory levels to ensure adequate stocks are available to meet mission objectives.  Authored daily safety briefings designed to educated personnel on all aspects of the Petroleum, Oils, and Lubricants career field as well as applicable safety/environmental topics.  Completed Performance Feedback sessions and annual Evaluation Performance Reports (EPRs) on subordinate personnel. AWARDS AND RECOGNITION  2008 American Petroleum Institute Award Winner for best Fuels Management Flight in the Air Force  2006 outstanding team award during Environmental, Safety, and Occupational Health Compliance Assessment and Management Program (ESOHCAMP) Inspection RESOURCE CONTROL CENTER JOURNEYMAN, 01/2003 - 02/2006 United States Air Force, Royal Air Force Lakenheath, United Kingdom Hours per week: 50, salary $25,455 annually DUTIES, ACCOMPLISHMENTS AND RELATED SKILLS:  Utilized Fuels Manager Defense (FMD) program to collect, store, monitor, and process all fuel/cryogenic product accounting transactions. Monitored and provided current inventory status of all products and pertinent information in regards to receipts, storage, issue transactions, and Minimum Essential Level/Inventory Management Plan/War Reserve Materiel. Tracked the status of all vehicles, facilities, and Fuels Support Equipment. Monitored all flight line activity to effectively manage local assets.  Coordinated with 20+ base organizations to forecast fiscal yearly fuel/cryogenic usage requirements to ensure proper supplies stored on site to meet operational requirements.  Utilized Department of Defense FuelMaster Advanced Enhanced (DoDFM AE) program to create and manage all base Vehicle Identification Link keys used to purchase fuel from the military fuel station.  Updated Joint Chiefs of Staff Bulk Petroleum Contingency Report which reports vital/accurate fuel, equipment, and manning information to support contingency wartime planning.  Monitored operation and security of 18 R-11/two C-300 mobile fuel servicing vehicles, four hydrant type III systems, bulk storage area, and cryogenic facility worth $26 million.  Reviewed and processed 300+ daily fuel transactions to Fuels Enterprise Server in accordance with Defense Logistics Agency - Energy policies ensuring accuracy of $30 million fuel account.  Oversaw Defense Logistics Agency–Energy file plan. Ensured records kept on file for required time frame and in proper order to allow tracking for historical purposes.
  • 7. Page 7 of 8 Education and Training Non Commissioned Officer Academy, 05/2013 Credits Earned: 11 Semester hours Relevant Coursework, Licenses and Certifications: Leadership/Management II (LMM2121), Managerial Communications II (LMM2122), Military Studies II (LMM2123), Introduction to Total Quality Management II (LMM2125) Cryotainer Maintenance and Support Equipment, 08/2007 Credits Earned: 2 Semester hours Relevant Coursework, Licenses and Certifications: United States Air Force Technical Training Liquid Oxygen Storage Tank Maintenance (HAR2105), Oxygen/Nitrogen Plant Components (HAR2106) Accounting Joint Business Systems Modernization-Energy (BSM-E), 11/2003 Credits Earned: 12 Semester hours Relevant Coursework, Licenses and Certifications: Certification in United States Air Force Fuels Accounting and use of Fuels Manager Defense (FMD) program Fuel Craftsman Course, 06/2003 Credits Earned: 4 Semester hours Relevant Coursework, Licenses and Certifications: United States Air Force Technical Training Fuels Management (FUS2607) Aerial Bulk Fuel Delivery System, 04/2003 Credits Earned: 2 Semester hours Relevant Coursework, Licenses and Certifications: United States Air Force Technical Training Aerial Bulk Fuel Delivery System (FUS1511) Airmen Leadership School, 03/2002 Credits Earned: 9 Semester hours Relevant Coursework, Licenses and Certifications: Leadership/Management I (LMM1101), Managerial Communications I (LMM1102), Military Studies I (LMM1103), Introduction to Total Quality Management I (LMM1104) Apprentice Fuel Specialist, 02/1998 Credits Earned: 12 Semester hours Relevant Coursework, Licenses and Certifications: United States Air Force Technical Training School Fuel Hydrant/Air Transportation Systems (FUS1509), Operation of Mechanical Fuel Dispensing System (FUS1601), Operation of Fuel Servicing Vehicles (FUS1602) Community College of the Air Force, Montgomery, AL Credits Earned: 49 Semester hours Major: Business Administration and Management/Logistics Management
  • 8. Page 8 of 8 Job Related Training  Logistics Readiness Squadron Quality Assurance Evaluator Course (LOG 143 14C)  Hazardous Waste Awareness Course  Managers Internal Control Program-Program Managers (CFI201)  8 Step Problem Solving  Environmental Management System (EMS) General Awareness Course  Exercise Evaluation Team (EET) Course (ZZ133054)  Unit Emergency Management (EM) Representative Course (ZZ133062)  AERO-Introduction Course (ZZ133096)  Contamination Control Team (CCT) Course (ZZ133053)  Environmental, Safety, and Occupational Health Compliance Assessment and Management Program (ESOCAMP) Awareness Training Affiliations  Air Force Sergeants Association  Marine Corp League Detachment 295  Ormiston Children and Families Trust References Lieutenant Colonel Ryan Bakazan Master Sergeant William Stine RTF-A J4 Director Superintendent, Fuels Management Flight 703-425-1316 479-312-8181 ryan.n.bakazan.mil@mail.mil william.stine@us.af.mil Senior Master Sergeant Ronald Menges Lieutenant Dexter Brown Superintendent, Fuels Management Flight Officer in Charge, Quality Assurance 011-44-1638-52-5969 011-44-1638-52-5497 ronald.menges@us.af.mil dexter.brown.3@us.af.mil Technical Sergeant Mark Trail Master Sergeant Tracey Baker Quality Assurance Evaluator Superintendent, Quality Assurance 011-44-1638-52-5441 011-44-1638-52-5441 mark.trail@us.af.mil tracey.baker@us.af.mil