1. Kevin Andrew Pillay
283 Taj Street
Laudium
0037
Tel: 0848908605
I have enclosed my cv to provide you with an overview of my experience and training for you
perusal.
My most recent position has provided me with experience as a Transport Manager at the
DHL
My duties involve:
• Managing people
• To execute the deliveries in Ford Silverton
• Ensuring all collections from suppliers are done across the country
• To maximise the DHL fleet productivity
• To manage the DHL (Ford Transport) fleet operations budget
• Dealing with executive management of Ford
I have had experience with:
• Capturing of collections
• Assisting clients with quotations
• tracking and tracing of parcels and providing clients with feedback and POD’s
• Compiling reports using Ms Excel and Pivot tables
• I have 10 years’ experience working in a customer service environment, dealing with
clients both telephonically and on a one-on-one basis
• I have experience in ERS services and breakdown
I am a specialist in the transport and distribution sector with 10 years’ experience in the field.
I have good administration skills and enjoy working in a people orientated environment. I
work well under pressure and have good interpersonal skills. I am punctual and able to
manage my time effectively, to meet deadlines and complete work. I am good at sales and am
able to cold call for new business
I would be pleased to discuss my Background with you in detail, at your convenience.
If you require any further information, please do contact me using the details I have provided.
Yours Sincerely,
Kevin Pillay
2. Kevin Pillay's Resume
Kevin Pillay
Phone +27 12 374-1246 | +27 84 890-8605
Email kevin.pillay@dhl.com
Personal Details
Full Name
Kevin Andrew Pillay
Date Of Birth
30/10/1984
Nationality
South Africa
EE/AA
Indian
Phone Number
+27 12 374-1246 | +27 84 890-8605
Email Address
kevin.pillay@dhl.com
Location
Pretoria, South Africa (Gauteng)
Marital Status
Married
Transport
Own Reliable transport
Languages
Current
Read, Write, Speak
Afrikaans
English
Education
To Complete
Diploma in Logistics and supply chain Management ( 2013)
Diploma through Open Learning Group
Subjects
Logistics Management
Business Management
Transport Economics
Supply Chain Management
Economics
Completed
2002
Senior certificate
High School/Grade 12 (Matric) at Himalaya secondary in Pretoria, South Africa
(Gauteng).
Subjects
English , Afrikaans ,Physical Science ,Mathematics ,Accounting ,Economics
3. Working Life Employment
Transport Manager – DHL ( Ford Motor company SA)
Permanent Transport Manager at the DHL
Duties & Responsibilities
• All transport and Fleet management
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties. Client liaison (telephonically and in person).
• To execute the DHL plan in order to support the revenue and profit target
• Execute and control the daily schedule in Ford plant (logistics schedule, shift change,
vehicles, manpower, tools and equipment) to ensure that the Transport division
achieves the company’s SLA objectives ( 1st
stop adherence, success rate, service
quality, truck turnaround time and adherence to schedule)
• Manage the transport fleet operations budget in order to achieve the budget cost so
that the DHL can achieve its budgeted profit as well as competitive price
• To effectively manage the HR and IR functions of the fleet operations to improve
staff performance and morale so that the fleet can effectively meet the clients
procedures and processes to ensure consistency and quality of service and
performance
• Controlling of entire fleet, ensuring license and COF’s are up to date and vehicle are
in roadworthy order.
• P & L controlling, human resources functions.
• To implement and control all SHEQL processes to minimise business risk on site
• Formulating strategies and concepts
• Liaise with suppliers, client and fellow colleagues.
• Meeting of critical deadlines
• Resolving all internal and external queries.
• Implementing all systems (Mix telematics and execution management)
• Handling and maintaining cost savings for Ford
Reason For Leaving
Looking for better career growth
Manager – Transport , UTI Automotive
Permanent Manager at UTI
Duties & Responsibilities
• All transport needs and requirements.
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties. Client liaison (telephonically and in person).
• Routing decisions, vehicle control and loss control. Strong project leadership and goal
orientated.
• Creating of all SOP’s for site and according to client requirements.
• Maintaining an agreed SLA of 95%. Co-ordinating of abnormal loads
• Assisting on site and controlling of dispatching.
• Travelling from site to site doing site visits. Fleer management.
• Controlling of entire fleet, ensuring license and COF’s are upto date and vehicle are in
roadworthy order. ARTO and E-Tolling arrangements.
• P & L controlling, Human resources functions. Handling of day to day activities of the
automotive branch.
• Sales for regional division. Meeting with Clients and Vehicle Dealers.
• Arranging the movements of client’s parts namely,
• Communicating with vehicle franchises and ensuring SLA is met according to
agreement on contract.
4. • Assisting CL in stock counting, Bin maintenance. Inventory management.
• Warehouse management (operations management).
• Sales for Pretoria region
• Owner driver’s invoices and problematic AOD’s
• Liaise with suppliers, client and fellow colleagues.
• Meeting of critical deadlines
• Sending and receiving of correspondence with suppliers and clients.
• Resolving all internal and external queries.
Reason For Leaving
Looking for better career growth
Manager – Logistics (Distribution), UTI Automotive
Permanent Manager at UTI
Duties & Responsibilities
• Controlling of all client sites and staff.
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and
implementing discipline and controlling staff, problem solving
and system analysis.
• Administrative duties. Client liaison (telephonically and in
person).
• Routing decisions, vehicle control and loss control. Strong
project leadership and goal orientated.
• Creating of all SOP’s for site and according to client
requirements.
• Maintaining an agreed SLA of 95%. Co-ordinating of abnormal
loads (Land Rover, Nissan and UD trucks).
• Assisting on site and controlling of dispatching.
• Travelling from site to site doing site visits. Fleer management.
• Controlling of entire fleet, ensuring license and COF’s are upto
date and vehicle are in roadworthy order. ARTO and E-Tolling
arrangements.
• P & L controlling, Human resources functions. Handling of day to
day activities of ASP.
• Sales for for regional division. Meeting with Clients and Vehicle
Dealers.
• Arranging the movements of client’s parts namely, Chrysler,
Fiat, Volvo, Land Rover, Jaguar, Nissan, Nissan Diesel and
Renault.
• Communicating with vehicle franchises and ensuring SLA is met
according to agreement on contract.
• Assisting CL in stock counting, Bin maintenance. Inventory
management.
• Warehouse management (operations management).
• Sales for Pretoria region
Reason For Leaving
Looking for better career growth
Regional Manager – AA (Automobile Association)
Permanent Manager at the AA
Duties & Responsibilities
5. • All transport and Fleet management
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties. Client liaison (telephonically and in person).
• To execute the ERs regional battery sales plan in order to support the AA’s revenue
and profit target
• Execute and control the daily road fleet services operations (logistics schedule, shift
change, vehicles, manpower, tools and equipment) to ensure that the region
achieves the company’s SLA objectives ( response times, success rate, service
quality)
• Manage the ERS fleet operations budget in order to achieve the budget cost per work
order so that the AA can achieve its budgeted profit as well as competitive price
• To effectively manage the regional HR and IR functions of the fleet operations to
improve staff performance and morale so that the fleet can effectively meet customer
to implement and monitor the ERS divisions policies, procedures and processes to
ensure consistency and quality of service and performance
• Controlling of entire fleet, ensuring license and COF’s are up to date and vehicle are
in roadworthy order.
• P & L controlling, human resources functions.
• To implement and control all SHEQL processes to minimise business risk in the region
• Formulating strategies and concepts
• Liaise with suppliers, client and fellow colleagues.
• Meeting of critical deadlines
• Resolving all internal and external queries.
Reason For Leaving
Looking for better career growth
Manager – Transport , UTI Automotive
Permanent Manager at UTI
Duties & Responsibilities
• All transport needs and requirements.
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties. Client liaison (telephonically and in person).
• Routing decisions, vehicle control and loss control. Strong project leadership and goal
orientated.
• Creating of all SOP’s for site and according to client requirements.
• Maintaining an agreed SLA of 95%. Co-ordinating of abnormal loads
• Assisting on site and controlling of dispatching.
• Travelling from site to site doing site visits. Fleer management.
• Controlling of entire fleet, ensuring license and COF’s are upto date and vehicle are in
roadworthy order. ARTO and E-Tolling arrangements.
• P & L controlling, Human resources functions. Handling of day to day activities of the
automotive branch.
• Sales for regional division. Meeting with Clients and Vehicle Dealers.
• Arranging the movements of client’s parts namely,
• Communicating with vehicle franchises and ensuring SLA is met according to
agreement on contract.
• Assisting CL in stock counting, Bin maintenance. Inventory management.
• Warehouse management (operations management).
• Sales for Pretoria region
• Owner driver’s invoices and problematic AOD’s
• Liaise with suppliers, client and fellow colleagues.
• Meeting of critical deadlines
• Sending and receiving of correspondence with suppliers and clients.
• Resolving all internal and external queries.
6. Reason For Leaving
Looking for better career growth
Manager – Logistics (Distribution), UTI Automotive
Permanent Manager at UTI
Duties & Responsibilities
• Controlling of all client sites and staff.
• All aspects of running an operation.
• Customer relations management.
• Meeting all deadlines, responsible for initiating and
implementing discipline and controlling staff, problem solving
and system analysis.
• Administrative duties. Client liaison (telephonically and in
person).
• Routing decisions, vehicle control and loss control. Strong
project leadership and goal orientated.
• Creating of all SOP’s for site and according to client
requirements.
• Maintaining an agreed SLA of 95%. Co-ordinating of abnormal
loads (Land Rover, Nissan and UD trucks).
• Assisting on site and controlling of dispatching.
• Travelling from site to site doing site visits. Fleer management.
• Controlling of entire fleet, ensuring license and COF’s are upto
date and vehicle are in roadworthy order. ARTO and E-Tolling
arrangements.
• P & L controlling, Human resources functions. Handling of day to
day activities of ASP.
• Sales for for regional division. Meeting with Clients and Vehicle
Dealers.
• Arranging the movements of client’s parts namely, Chrysler,
Fiat, Volvo, Land Rover, Jaguar, Nissan, Nissan Diesel and
Renault.
• Communicating with vehicle franchises and ensuring SLA is met
according to agreement on contract.
• Assisting CL in stock counting, Bin maintenance. Inventory
management.
• Warehouse management (operations management).
• Sales for Pretoria region
Reason For Leaving
Looking for better career growth
03/2012
08/2012
Manager – Sites, UTI sun couriers(Distribution)
Permanent Manager at UTI
Duties & Responsibilities
• Controlling of all client sites and staff.
• All aspects of running an operation. Meeting all deadlines,
responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties. Client liaison (telephonically and in
person).
• Routing decisions, vehicle control and loss control.
• Strong project leadership and goal orientated. Implementing of
7. new sites and ensuring correct processes are followed.
• Assisting on site and controlling of dispatching.
• Travelling from site to site doing site visits.
• P & L controlling.
Reason For Leaving
Promotion
11/2009
06/2011
Manager – Sites, UTI sun couriers(Distribution)
Permanent Manager at UTI
Duties & Responsibilities
• Controlling of all client sites and staff.
• All aspects of running an operation. Meeting all deadlines,
responsible for initiating and implementing discipline and
controlling staff, problem solving and system analysis.
• Administrative duties.
• Client liaison (telephonically and in person). Routing decisions,
vehicle control and loss control.
• Strong project leadership and goal orientated. Implementing of
new sites and ensuring correct processes are followed.
• Assisting on site and controlling of dispatching. Travelling from
site to site doing site visits.
• P & L controlling.
Reason For Leaving
Promotion
06/2011
03/2012
Branch Manager –UTI sun couriers Witbank (Distribution)
Permanent Branch Manager at UTI
Duties & Responsibilities
• To manage the people, clients and deliverables of the branch
ensuring that it is aligned with the overall objectives of the
organization and the resources are fully utilized to ensure optimal
delivery of services to our clients.
• Managing the delivery of the organization’s objectives through
communication, measurement and motivation of people.
• To interface with shared functions ensuring continuous cooperation
and interaction with these functions.
• To manage and deliver on client’s commitments based on local,
national and global strategy.
• To manage costs and productivity within the branch ensuring that
efficiency and effectiveness is at the order of the day.
• Ensuring compliance to internal and external controls and other
KPI’s set at global and local level.
• Delivering on the bottom line budget commitment to ensure that the
business unit budget is met.
• Identifying opportunities and risks within the business that may
impact the business environment and ability to deliver to
shareholder commitments.
• Managing people’s performance and growth to create a sustainable
business environment.
• Ensuring all sales for branch are done and that month KPi’s are met.
• Completing monthly pipeline for branch sales.
• Obtaining new clients and ensuring that monthly revenue is met and
maintained.
• Cold calling for all sales
Reason For Leaving
Promotion
8. 02/2009
11/2009
Site Supervisor UTI sun couriers
Permanent site supervisor at Pfizer
Duties & Responsibilities
• Maintain and control the day to day operations of the Pfizer site.
• All aspects of running the operations of the entire shift .
• Responsible for initiating and implementing discipline and
managing staff, Vehicle and loss control.
• Routing Optimization Client liaison both telephonically and in
person.
• All admin functions relating to the position and creating of
cognos report, staff salaries and time sheets and leave
processing and applications.
• Assisting in receiving and inventory.
• Stock taking and ensuring all bins are correct and accurate.
Reason For Leaving
Promotion
05/2008
02/2009
Call Centre Agent Inbound
Permanent inbound call centre agent at UTI in Centurion
Duties & Responsibilities
• Logging of all calls, sorting out all mis-collections, dealing with all
inbound calls.
• Helping with customer complaints and queries.
• Rebooking all mis collection and sending drivers out to recover
collections.
• Assisting regional help desk staff with any problems.
Reason For Leaving
Promotion
10/2007
03/2008
Sales agent & team leader
Contract skilled level position at Momentum Aspire in the Financial sector in
centurion, South Africa (Gauteng).
Duties & Responsibilities
• Sales consultant for Momentum Aspire selling FNB living series products
and assisting team members
Reason For Wanting To Leave
Contract ended
01/2007
10/2007
Claims consultant
Junior level position at ABSA credit card in the Financial sector in Pretoria, South
Africa (Gauteng).
Duties & Responsibilities
• Customer care and credit card claims
Reason For Leaving
Better prospects
9. 05/2006
12/2006
Team leader
Contract level position at Affinity on call in the Sales sector in Pretoria, South
Africa (Gauteng).
Duties & Responsibilities
• Controlling of team of 15 staff. Sales and admin
Reason For Leaving
Contract employment
06/2005
05/2006
Service manager
Junior level position at First National Bank in the Financial sector in Pretoria,
South Africa (Gauteng). Benefits: medical aid, pension fund.
Duties & Responsibilities
• Customer Liaison
• General Administration
• Sales of bank products
• Service of new and existing clients
• Controlling and assisting of front line staff
Reason For Leaving
Seeking better prospects
08/2004
05/2005
Self employed
Skilled level position at Excubed Consulting in the Information Technology sector
in Pretoria, South Africa (Gauteng).
Duties & Responsibilities
• Management duties
• Customer Liaison
• General Administration
• Sales ( cold calling door to door sales )
Reason For Leaving
Looking for a permanent position
03/2004
06/2004
Service advisor and PRO
Contract junior level position at Mc Carthy Volkswagen in the Motor sector in
Pretoria, South Africa (Gauteng). Benefits: medical aid, pension.
Duties & Responsibilities
• Controlling of service line
• Customer Liaison
10. • General Administration
• Overseeing all mechanics in the workshop
Reason For Leaving
Contract expired
02/2003
02/2004
Spray painter and quality controller
Permanent skilled level position at Nissan South Africa in the Motor sector in
Pretoria, South Africa (Gauteng). Benefits: medical aid, pension.
Duties & Responsibilities
• Spray painter in prime line
• Operating of all machines
• Checking of all vehicles
• Spot repair
Reason For Leaving
Better offer
All employment references are available on request
Skills
Current
Extensive
• Excellent computer skills,
• Microsoft office,
• XP (5 to 7 years experience),
• Excel,
• Word
• Powerpoint
• Evolution
• Callisto
• SAP
• Pricing for pro’s
Previous
Solid
FICA AND HOGAN - FNB related (1 to 2 years experience last used 05/2004)
All employment references are available on request
11. Availability
Availability
I am available with a 1 month notice
I am willing to relocate.
Career Objective
I am looking for a permanent position and want to enter into the sales
environment
I would like to work in a challenging environment, with people, as I am a people’s
person. I am hard working and will meet any new challenge head on. My aim is to
work hard towards stability.
Courses Completed
• Finance for Non Financial managers
• Quality management services
• Business and administration know how
• Microsoft
• Anti corruption 1 and 2
• Logistics basics
• Quality management services
• Sales for dummies
• How money is made