KK IT PM v5.0

Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 1
Kian Kun Chin, PMP, CCNA, ITIL v3 Intermediate RCV
kiankun@gmail.com
mobile: +61 470 589 161
15 Capital Way Point Cook VIC 3030
IT PROJECT MANAGER
 Experienced project manager offering 8 years of success leading all phases of diverse
technology projects in multinational environments with proven well-managed and on-time
projects emphasis on resource management, vendor management with strong customer orientation
and multi-tasking capabilities. Achieved customer positive feedback on application development
projects for SharePoint using SDLC and Agile methodologies.
 Business strategist; plan and manage multimillion-dollar projects aligning business goals with
technology solutions to drive process improvements, competitive advantage and bottom-line
gains by contributing cost cutting operation strategies.
 Excellent communicator; leverage technical, business and financial acumen to communicate
effectively with client executives and their respective teams, able to speak multiple languages.
Skills Summary
Project Management:
Software Development
Network Design and
Enhancements
Data Center Migration
System Migrations/Integrations
Enterprise wide Implementations
IT Project Lifecycle:
Requirements Analysis
ROI Analysis
Costing & Budgeting
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Vendor Management
Cross-Functional Supervision
Team Building & Mentoring
Client Relations &
Presentations
Business & IT Planning
Career Highlights:
 Motivate and led teams across broad technical, financial and business disciplines. Focused teams
on business objectives and tracked progress to ensure project milestones were completed on
time, on budget and with the desired results.
 Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and
managed change effectively in rapidly evolving global business environments.
 Honored with Mesiniaga Berhad’s “Best Engineer Award” in 2012 in recognition of outstanding
project results and work performances.
 Always being in front of technical teams for project related matters in dealing with customers and
vendors and be single point of contact for projects by knowing the heartbeat of each and every
projects.
Projects Management Experiences
1. Project Coordinator, Advance Vision Technology, July 2014 to Present
 Successfully project manage software and infrastructure projects for multiple industries
including construction, properties, retailers and healthcare with emphasis on stakeholders
management, cost management, risk management and time management.
Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 2
 Engage in test management including test strategy, resource planning, scheduling,
performance test planning, leadership and management on large enterprise scale projects.
 Motivate and manage performance test teams in excess of 5 people, including on-shore and
off-shore delivery models.
 Successfully manage all software development projects with all phases of waterfall and Agile
software development methodologies.
 Identify and walk through new presales opportunities during project implementation activities
and perform up-selling activities for higher company revenue gains.
 Having the capacity to work on tight deadlines, deal with ambiguity and address problems
within a changing work environment to deliver projects concurrently.
2. Project Manager, Mesiniaga Berhad (IT System Integrator), May 2011 to July 2014
 Managed and successfully cut over a Data Centers relocation project (consist of 40 units plus
physical servers) with upgrading of existing data center network infrastructure for Multimedia
Development Corporation Sdn Bhd. Upon completion, received appreciate letter from end user.
 Managed vendors on private hospital IT infrastructure projects to improve the daily operational
tasks efficiency.
 Working with cross functional team of sales, programmers, network engineer, solution architect,
directors to meet project objectives.
 Engage project communications on details project summaries with senior-level management
(CEO, COO, CIO etc...) and conducted post-implementation analysis to determine areas for
project improvement.
 Review project contracts to protect company interested while maintaining healthy relationship
with customers.
 Leverage negotiation and communication skills to guide and encourage project team members to
work extra miles to achieve project success in conjunction with quality of project scope well
maintained.
 Maintained the customer existing revenue spend and strategically upsell additional products and
services for additional company revenue gains.
 Direct the coordination of all implementation tasks involving third party vendors as well as provide
consultation to clients on system implementation.
Project Accomplishments:
1. Being awarded by Mesiniaga Managing Director, Best Engineer of The Year 2012
2. 100% project cut over rate with user’s recognition letter issued for good project experience gained
during project activities.
3. Customer requests specifically to have the same Project Manager managing all their projects for
the account.
4. Categorized as top Project Manager to handle major projects in Mesiniaga Berhad.
5. Managing project costing well by defending company interest with minimum change request
which is impacting project costing overall.
2. Project Manager, Hewlett Packard Malaysia, March 2010 to April 2011
 Being the Project Manager for Aeon Jusco account (International Hypermarket), been actively
involved in Jusco New Store Opening Projects and Jusco Business As Usual (BAU) Projects.
Liaising with more than 5 HP cross functional services specialty teams namely Network,
Windows, Linux, Application, Operation, Helpdesk and etc. for project initialization, planning,
execution, monitoring, controlling and closure.
 Managed to setup a process framework for Jusco BAU Projects which in turn cut down project
implementation timeline. This effort directly saving project costing and ensuring project
implementation roll out as per customer business expected timeline.
Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 3
 Appointed as the PM for Ericsson Global account focusing on infrastructure projects. Managing
user expectations with the coordination of HP technical resources residing in Malaysia. Managed
and lead multiple project teams (Windows, Linux, Backup, Netapps, File & DFS, Customer
Access, Print, AD, DNS, DHCP, OVCM and SWSM) to setup and configure servers and hardware
required for Data Room setup in various locations in the world where Ericsson offices situated.
 Responsible for UMW UET Windows & Exchange Upgrade Project which supply, install and
configure hardware & related Items (server, upgrade parts, storage, network switches, UPS,
hardware related items: iLO, Data Protector, Acronis and Linux). This includes bundled Windows
& Exchange Installation/Upgrading as per project requirements; setting up new Active Directory
for UMW Group and virtualizing servers for emailing system for nationwide implementation are
also part of the project scope.
Project Accomplishments:
 Recognized of good project managing skills and thus being assigned to handle global projects
across the globe for key account namely Ericsson and UMW UET for their multiple projects.
Early Career
Project Leader, Maybank Group (Malaysia largest bank), Jan 2007 to March 2010
 Started involving in Maybank International Projects by taking part in Maybank TigerHub Project
back in 2006. Maybank TigerHub Project is a Maybank International IT Hubbing Project with the
objective to centralize all Maybank Overseas Units (12 international bank sites) Core Banking
Application based in Malaysia. All the infrastructures will be centralized in Malaysia for one-stop
support e.g. development, testing and production roll-out. I involved in the whole System
Development Life Cycle (SDLC) process until the successful roll out of all projects in Maybank
Overseas Branches.
 Moving apart from Maybank TigerHub Project, my role in Maybank International, IT has shifted
from project member to project leader. My role focused more on IT Project Management where I
practiced IT Project Management. I was doing the IT budget for new initiatives with the
consideration of minimizing the cost of a project and in the meantime achieving the project
timeline set by management and ensuring the quality of the project implementation.
 I did involve in project cost negotiation with vendors, project timeline and resources planning to
make sure all the project implemented fulfilled Maybank IT SDLC requirements. During the onsite
project implementation, I guided internal users for completion of User Acceptance Testing (UAT)
and design the IT network/infrastructure for projects.
 Most of my work involves dealing with different vendors namely Silverlake Axis (software vendor),
Infopro (software vendor), Extol (Firewall vendor), CSC (software & hardware vendor), Pt. Perkom
(Indonesia hardware vendor), Orange Business Services (France telecommunications provider),
Datec Limited (Papua New Guinea Network Specialist) and First Cambodia Computer (Cambodia
IT Solution Company).
 My job scope also inclusive of supporting and interact with staff from most of Maybank Overseas
Branches which include Maybank Indonesia, Maybank Hong Kong, Maybank Shanghai, Maybank
USA, Maybank UK, Maybank Vietnam, Maybank Cambodia, Maybank Singapore and Maybank
Papua New Guinea.
 Programming activities covering html web services development and software coding activities
from Jun 2004 – Dec 2005 in banking environment.
Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 4
List of Major Maybank Overseas IT Projects Handled
1. As the key person involved and led the Maybank ATMs Regional Link Project which has started
in June 2009.
2. Become the Project Leader for Maybank Cambodia Branch Expansion Projects which target to
finish by year 2010 with the roll out of 11 branches in Cambodia.
3. Led a team to successfully implemented Core Banking system and ATMs at the latest branch role
out in Maybank Mao Tse Tung, Cambodia in December 2008, June 2009 and August 2009.
4. Maybank Cambodia ATM (Automated Teller Machine) Services rolled out in September 2008.
5. Core Banking Upgrade Project for Maybank Papua New Guinea worth RM2.4 million which was
completed in January 2008.
6. Disaster Recovery Center setup in various countries consists of Maybank New York, Maybank
Hanoi, Maybank Jakarta, Maybank Papua New Guinea and Maybank Cambodia (2006 – 2008).
7. Maybank TigerHub implementation in Maybank Jakarta covering 2 sub branches from 2006 –
2007.
8. Being the pioneer involved in setting up Maybank’s 2 new overseas branches in Jakarta namely
Maybank Pondok Indah and Maybank Kelapa Gading.
9. Worked in Hanoi, Vietnam to setup Disaster Recovery Centre for Maybank Hanoi.
10. Worked in Manhattan, New York to replace Maybank New York Firewall system with Cisco i-
Patrol Firewall in collaboration of vendor existence.
11. Being the key player for Maybank Papua New Guinea Core Banking Application Upgrade Project.
Business Analyst, Maybank Group (Malaysia largest bank), June 2006 to Dec 2006
 Joined Maybank Group as Maybank Scholar Holder after graduating from university.
 Being Business Analyst (BA), play the role to lead System Integration Test (SIT) with technical
teams and User Acceptance Test (UAT) with business users for application enhancement
projects.
 Providing functional and technical specifications documentation for loan and saving products.
 With the good track records shown during the 6 months of working as BA, being recognized and
promoted to handle Maybank Overseas Projects.
Career Progression
Advance Vision Technology (Melbourne, Australia), Project Coordinator cum Project Manager, since
Jul 2014
Mesiniaga Berhad (Kuala Lumpur, Malaysia), Project Manager, 2011 to 2014
Hewlett-Packard (M) SdnBhd (Cyberjaya, Malaysia), Project Manager, 2010 to 2011
Maybank Group (Kuala Lumpur, Malaysia), Project Leader, 2007 to 2010
Recruited by two of the nation’s leading IT consulting firms to provide project management over large-
scale and complex technology initiatives. Managed budgets of up to $8M and cross-functional teams of
up to 25 developers, programmers, analysts and network specialists with successful project cut over.
Drove the high-quality completion of systems engineering, software development and enterprise wide
network implementation projects for multi industries clients.
Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 5
Education & Credentials
CCNA,Cisco Certified Network Associate (CCNA) Routing and Switching, 2013
ITIL v3IntermediateCertification on Release, Control & Validation (RCV) Module, 2011
ITIL v3Foundation Certificate, 2011
PMI Certified Project Management Professional (PMP), 2010
Bachelor of Computer Science, University of Science (Penang, Malaysia), 2004
Referees
1. Lily Stejic, PMO, 0414 906 242, lily.stejic@yahoo.com.au
2. Paul Francesconi, Level 3 IT Technical Lead, 0411 142 300, pfrancescont@hotmail.com

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KK IT PM v5.0

  • 1. Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 1 Kian Kun Chin, PMP, CCNA, ITIL v3 Intermediate RCV kiankun@gmail.com mobile: +61 470 589 161 15 Capital Way Point Cook VIC 3030 IT PROJECT MANAGER  Experienced project manager offering 8 years of success leading all phases of diverse technology projects in multinational environments with proven well-managed and on-time projects emphasis on resource management, vendor management with strong customer orientation and multi-tasking capabilities. Achieved customer positive feedback on application development projects for SharePoint using SDLC and Agile methodologies.  Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains by contributing cost cutting operation strategies.  Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams, able to speak multiple languages. Skills Summary Project Management: Software Development Network Design and Enhancements Data Center Migration System Migrations/Integrations Enterprise wide Implementations IT Project Lifecycle: Requirements Analysis ROI Analysis Costing & Budgeting Project Scheduling Testing/QA/Rollout/Support Value-Added Leadership: Vendor Management Cross-Functional Supervision Team Building & Mentoring Client Relations & Presentations Business & IT Planning Career Highlights:  Motivate and led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.  Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.  Honored with Mesiniaga Berhad’s “Best Engineer Award” in 2012 in recognition of outstanding project results and work performances.  Always being in front of technical teams for project related matters in dealing with customers and vendors and be single point of contact for projects by knowing the heartbeat of each and every projects. Projects Management Experiences 1. Project Coordinator, Advance Vision Technology, July 2014 to Present  Successfully project manage software and infrastructure projects for multiple industries including construction, properties, retailers and healthcare with emphasis on stakeholders management, cost management, risk management and time management.
  • 2. Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 2  Engage in test management including test strategy, resource planning, scheduling, performance test planning, leadership and management on large enterprise scale projects.  Motivate and manage performance test teams in excess of 5 people, including on-shore and off-shore delivery models.  Successfully manage all software development projects with all phases of waterfall and Agile software development methodologies.  Identify and walk through new presales opportunities during project implementation activities and perform up-selling activities for higher company revenue gains.  Having the capacity to work on tight deadlines, deal with ambiguity and address problems within a changing work environment to deliver projects concurrently. 2. Project Manager, Mesiniaga Berhad (IT System Integrator), May 2011 to July 2014  Managed and successfully cut over a Data Centers relocation project (consist of 40 units plus physical servers) with upgrading of existing data center network infrastructure for Multimedia Development Corporation Sdn Bhd. Upon completion, received appreciate letter from end user.  Managed vendors on private hospital IT infrastructure projects to improve the daily operational tasks efficiency.  Working with cross functional team of sales, programmers, network engineer, solution architect, directors to meet project objectives.  Engage project communications on details project summaries with senior-level management (CEO, COO, CIO etc...) and conducted post-implementation analysis to determine areas for project improvement.  Review project contracts to protect company interested while maintaining healthy relationship with customers.  Leverage negotiation and communication skills to guide and encourage project team members to work extra miles to achieve project success in conjunction with quality of project scope well maintained.  Maintained the customer existing revenue spend and strategically upsell additional products and services for additional company revenue gains.  Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation. Project Accomplishments: 1. Being awarded by Mesiniaga Managing Director, Best Engineer of The Year 2012 2. 100% project cut over rate with user’s recognition letter issued for good project experience gained during project activities. 3. Customer requests specifically to have the same Project Manager managing all their projects for the account. 4. Categorized as top Project Manager to handle major projects in Mesiniaga Berhad. 5. Managing project costing well by defending company interest with minimum change request which is impacting project costing overall. 2. Project Manager, Hewlett Packard Malaysia, March 2010 to April 2011  Being the Project Manager for Aeon Jusco account (International Hypermarket), been actively involved in Jusco New Store Opening Projects and Jusco Business As Usual (BAU) Projects. Liaising with more than 5 HP cross functional services specialty teams namely Network, Windows, Linux, Application, Operation, Helpdesk and etc. for project initialization, planning, execution, monitoring, controlling and closure.  Managed to setup a process framework for Jusco BAU Projects which in turn cut down project implementation timeline. This effort directly saving project costing and ensuring project implementation roll out as per customer business expected timeline.
  • 3. Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 3  Appointed as the PM for Ericsson Global account focusing on infrastructure projects. Managing user expectations with the coordination of HP technical resources residing in Malaysia. Managed and lead multiple project teams (Windows, Linux, Backup, Netapps, File & DFS, Customer Access, Print, AD, DNS, DHCP, OVCM and SWSM) to setup and configure servers and hardware required for Data Room setup in various locations in the world where Ericsson offices situated.  Responsible for UMW UET Windows & Exchange Upgrade Project which supply, install and configure hardware & related Items (server, upgrade parts, storage, network switches, UPS, hardware related items: iLO, Data Protector, Acronis and Linux). This includes bundled Windows & Exchange Installation/Upgrading as per project requirements; setting up new Active Directory for UMW Group and virtualizing servers for emailing system for nationwide implementation are also part of the project scope. Project Accomplishments:  Recognized of good project managing skills and thus being assigned to handle global projects across the globe for key account namely Ericsson and UMW UET for their multiple projects. Early Career Project Leader, Maybank Group (Malaysia largest bank), Jan 2007 to March 2010  Started involving in Maybank International Projects by taking part in Maybank TigerHub Project back in 2006. Maybank TigerHub Project is a Maybank International IT Hubbing Project with the objective to centralize all Maybank Overseas Units (12 international bank sites) Core Banking Application based in Malaysia. All the infrastructures will be centralized in Malaysia for one-stop support e.g. development, testing and production roll-out. I involved in the whole System Development Life Cycle (SDLC) process until the successful roll out of all projects in Maybank Overseas Branches.  Moving apart from Maybank TigerHub Project, my role in Maybank International, IT has shifted from project member to project leader. My role focused more on IT Project Management where I practiced IT Project Management. I was doing the IT budget for new initiatives with the consideration of minimizing the cost of a project and in the meantime achieving the project timeline set by management and ensuring the quality of the project implementation.  I did involve in project cost negotiation with vendors, project timeline and resources planning to make sure all the project implemented fulfilled Maybank IT SDLC requirements. During the onsite project implementation, I guided internal users for completion of User Acceptance Testing (UAT) and design the IT network/infrastructure for projects.  Most of my work involves dealing with different vendors namely Silverlake Axis (software vendor), Infopro (software vendor), Extol (Firewall vendor), CSC (software & hardware vendor), Pt. Perkom (Indonesia hardware vendor), Orange Business Services (France telecommunications provider), Datec Limited (Papua New Guinea Network Specialist) and First Cambodia Computer (Cambodia IT Solution Company).  My job scope also inclusive of supporting and interact with staff from most of Maybank Overseas Branches which include Maybank Indonesia, Maybank Hong Kong, Maybank Shanghai, Maybank USA, Maybank UK, Maybank Vietnam, Maybank Cambodia, Maybank Singapore and Maybank Papua New Guinea.  Programming activities covering html web services development and software coding activities from Jun 2004 – Dec 2005 in banking environment.
  • 4. Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 4 List of Major Maybank Overseas IT Projects Handled 1. As the key person involved and led the Maybank ATMs Regional Link Project which has started in June 2009. 2. Become the Project Leader for Maybank Cambodia Branch Expansion Projects which target to finish by year 2010 with the roll out of 11 branches in Cambodia. 3. Led a team to successfully implemented Core Banking system and ATMs at the latest branch role out in Maybank Mao Tse Tung, Cambodia in December 2008, June 2009 and August 2009. 4. Maybank Cambodia ATM (Automated Teller Machine) Services rolled out in September 2008. 5. Core Banking Upgrade Project for Maybank Papua New Guinea worth RM2.4 million which was completed in January 2008. 6. Disaster Recovery Center setup in various countries consists of Maybank New York, Maybank Hanoi, Maybank Jakarta, Maybank Papua New Guinea and Maybank Cambodia (2006 – 2008). 7. Maybank TigerHub implementation in Maybank Jakarta covering 2 sub branches from 2006 – 2007. 8. Being the pioneer involved in setting up Maybank’s 2 new overseas branches in Jakarta namely Maybank Pondok Indah and Maybank Kelapa Gading. 9. Worked in Hanoi, Vietnam to setup Disaster Recovery Centre for Maybank Hanoi. 10. Worked in Manhattan, New York to replace Maybank New York Firewall system with Cisco i- Patrol Firewall in collaboration of vendor existence. 11. Being the key player for Maybank Papua New Guinea Core Banking Application Upgrade Project. Business Analyst, Maybank Group (Malaysia largest bank), June 2006 to Dec 2006  Joined Maybank Group as Maybank Scholar Holder after graduating from university.  Being Business Analyst (BA), play the role to lead System Integration Test (SIT) with technical teams and User Acceptance Test (UAT) with business users for application enhancement projects.  Providing functional and technical specifications documentation for loan and saving products.  With the good track records shown during the 6 months of working as BA, being recognized and promoted to handle Maybank Overseas Projects. Career Progression Advance Vision Technology (Melbourne, Australia), Project Coordinator cum Project Manager, since Jul 2014 Mesiniaga Berhad (Kuala Lumpur, Malaysia), Project Manager, 2011 to 2014 Hewlett-Packard (M) SdnBhd (Cyberjaya, Malaysia), Project Manager, 2010 to 2011 Maybank Group (Kuala Lumpur, Malaysia), Project Leader, 2007 to 2010 Recruited by two of the nation’s leading IT consulting firms to provide project management over large- scale and complex technology initiatives. Managed budgets of up to $8M and cross-functional teams of up to 25 developers, programmers, analysts and network specialists with successful project cut over. Drove the high-quality completion of systems engineering, software development and enterprise wide network implementation projects for multi industries clients.
  • 5. Kian Kun Chin (PMP) kiankun@gmail.com mobile: +61 470 589 161 pg. 5 Education & Credentials CCNA,Cisco Certified Network Associate (CCNA) Routing and Switching, 2013 ITIL v3IntermediateCertification on Release, Control & Validation (RCV) Module, 2011 ITIL v3Foundation Certificate, 2011 PMI Certified Project Management Professional (PMP), 2010 Bachelor of Computer Science, University of Science (Penang, Malaysia), 2004 Referees 1. Lily Stejic, PMO, 0414 906 242, lily.stejic@yahoo.com.au 2. Paul Francesconi, Level 3 IT Technical Lead, 0411 142 300, pfrancescont@hotmail.com