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British news websites and the
overseas reader v2
Neil Thurman
Department of Journalism
City University, London
neilt@soi.city.ac.uk
London Times, November 1999
48-60% readers North American
TimesOnline, November 1999
May, 2002:
subscription charges
for overseas readers
introduced
TimesOnline, 2003
TimesOnline, 2003
October, 2004:
subscription charges
for overseas readers
lifted
US Unique Users / month (‘000s)
US Unique Users ('000s)
0 200 400 600 800 1000 1200 1400 1600
Independent
Scotsman
Atlanta Journal-Constitution
Telegraph
The Sacramento Bee
Times
Houston Chronicle
Guardian
Wall Street Journal.com
San Francisco Chronicle
Source: Nielsen//Netratings, January 2005
0
5
10
15
20
25
30
35
40
45
The Sun TimesOnline
0
0.5
1
1.5
2
2.5
3
3.5
4
Guardian
Self reported US audience
Nielsen//Netratings data on US audience
% US
Audience
Millions users /
Month
“for a lot of blue-chip clients that we deal with” it is not “going”
to go down well if we tell them we’ve got two million people
reading us everyday from Washington”
(they have about 600,000 / month)
“the Guardian has seventy per cent of their audience overseas.
You can’t commercialise that, you simply can’t. You are just
paying an awful lot of server costs to serve those people”.
“with the Internet we’re becoming the English
language global liberal voice”
“Print readers have canine loyalty but readers on the web have all
the feline fussiness of cats. We get one thing wrong and they are off
down Google alley to find another fresh bowl of cream”.
0
5
10
15
20
25
30
Visits / Month Mins / day
Newspaper web site
Newspaper (print)
Source: Nielsen//Netratings
“the way half of America found out about us is Drudge”, “it
matches our image”.
“I have been following Drudge
for six years” and am
“surprised how effective it still
is in getting reach like this”.
November, 2004:
30% of TimesOnline’s US
Traffic from one story
“I have been following Drudge
for six years” and am
“surprised how effective it still
is in getting reach like this”.
November, 2004:
15% of TimesOnline’s US
Traffic from this one story
“we don’t fully understand why we do so well
out of Google and are frightened to ask in case
somehow it has all been a terrible mistake”.
“All it does is momentarily inflate your figures.
Although it is good for my circulation and at the
end of the day an editor gets judged on their
circulation, in real terms does it help us
commercially? Well no it doesn’t. Google News
brings in an audience but sometimes they can be
the wrong audience, an audience that doesn’t stay
very long.”
“I’d much rather have a 100% UK audience”
0
100
200
300
400
500
600
700
Feb-
04
Mar-
04
Apr-
04
May-
04
Jun-
04
Jul-
04
Aug-
04
Sep-
04
Oct-
04
Nov-
04
Dec-
04
Jan-
05
Feb-
05
US readers of TimesOnline.co.uk, Feb ’04 – Feb ’05
Source: Nielsen//Netratings
Subscription for
overseas readers lifted
“Whiskey brands are trying to push very hard in
the States at the moment and it doesn’t exactly hurt
us that we have a very, very strong Scottish
identity. For some people in the United States a
strong Scottish identity matters and these people
are trying to sell something that is Scottish in the
United States and we are aware of them and try to
do business with them”.
2005 - launching premium services which will
“certainly have any eye to the US market”.
“Fluffy and silly and
shameless in going for the
Diaspora but it does very
well.”
0
10
20
30
40
50
Haggis Hunt Winners
North America
UK
Europe
“Maybe that is the next step
for us, to think of the Sun as
a world newspaper.”
“Five years ago you couldn’t
get the Sun anywhere other
than the UK and now you
can and it is up to us to earn
money out of those people.”
LAMPS : THE
NEWBECKS
ROO’S GIRL
COLEEN-EDUP
“Maybe that is the next step
for us, to think of the Sun as
a world newspaper.”
“Five years ago you couldn’t
get the Sun anywhere other
than the UK and now you
can and it is up to us to earn
money out of those people.”
“With our breaking news its seems to have recently developed
slightly more of a global feel. I don’t think it is intentional it is just
that we are not afraid to look at stories from abroad because we
know the readership is there whereas the paper is probably thinking
more of the UK.”
“The global market is there, we know it is there and it is
not going to go away. Let’s just sort ourselves out with the
UK sales and then we’ll have a little nibble and if it works
we’ll invest a bit more to sell to global brands. There is no
doubt that the potential is great.”
BBC’s ‘Newstracker’
BBC’s ‘Newstracker’
“When there is suddenly a breaking news
story you find that the top half-dozen stories
are all pretty much the same, because they
are all relying on the same bit of agency
copy. Our software recognises that they are
all the same, will just put one in and search
for other original material on the same
story”
Page Impressions per Unique User / month
0 10 20 30 40 50 60 70 80
Scotsman.com
ThisisLondon.co.uk
Independent.co.uk
Times Online
Ft.com
Guardian.co.uk
theSun.co.uk
Telegraph.co.uk
News.bbc.co.uk
Fark.com
Drudge Report
US Users
Google News “just hadn’t got it”, “for
important stories about Britain they were
pointing users to foreign newspapers. We kept
saying this is daft if people want to read about
a constitutional crisis in Britain they would
want to read the BBC, the Guardian, the
Telegraph”.
Thurman
Thurman
Thurman
Thurman
Thurman

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Thurman

  • 1. British news websites and the overseas reader v2 Neil Thurman Department of Journalism City University, London neilt@soi.city.ac.uk
  • 2. London Times, November 1999 48-60% readers North American
  • 3. TimesOnline, November 1999 May, 2002: subscription charges for overseas readers introduced
  • 5. TimesOnline, 2003 October, 2004: subscription charges for overseas readers lifted
  • 6.
  • 7. US Unique Users / month (‘000s)
  • 8. US Unique Users ('000s) 0 200 400 600 800 1000 1200 1400 1600 Independent Scotsman Atlanta Journal-Constitution Telegraph The Sacramento Bee Times Houston Chronicle Guardian Wall Street Journal.com San Francisco Chronicle Source: Nielsen//Netratings, January 2005
  • 9.
  • 10. 0 5 10 15 20 25 30 35 40 45 The Sun TimesOnline 0 0.5 1 1.5 2 2.5 3 3.5 4 Guardian Self reported US audience Nielsen//Netratings data on US audience % US Audience Millions users / Month
  • 11. “for a lot of blue-chip clients that we deal with” it is not “going” to go down well if we tell them we’ve got two million people reading us everyday from Washington” (they have about 600,000 / month) “the Guardian has seventy per cent of their audience overseas. You can’t commercialise that, you simply can’t. You are just paying an awful lot of server costs to serve those people”. “with the Internet we’re becoming the English language global liberal voice”
  • 12. “Print readers have canine loyalty but readers on the web have all the feline fussiness of cats. We get one thing wrong and they are off down Google alley to find another fresh bowl of cream”. 0 5 10 15 20 25 30 Visits / Month Mins / day Newspaper web site Newspaper (print)
  • 14.
  • 15. “the way half of America found out about us is Drudge”, “it matches our image”. “I have been following Drudge for six years” and am “surprised how effective it still is in getting reach like this”.
  • 16. November, 2004: 30% of TimesOnline’s US Traffic from one story “I have been following Drudge for six years” and am “surprised how effective it still is in getting reach like this”.
  • 17. November, 2004: 15% of TimesOnline’s US Traffic from this one story
  • 18.
  • 19.
  • 20. “we don’t fully understand why we do so well out of Google and are frightened to ask in case somehow it has all been a terrible mistake”.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. “All it does is momentarily inflate your figures. Although it is good for my circulation and at the end of the day an editor gets judged on their circulation, in real terms does it help us commercially? Well no it doesn’t. Google News brings in an audience but sometimes they can be the wrong audience, an audience that doesn’t stay very long.” “I’d much rather have a 100% UK audience”
  • 26. 0 100 200 300 400 500 600 700 Feb- 04 Mar- 04 Apr- 04 May- 04 Jun- 04 Jul- 04 Aug- 04 Sep- 04 Oct- 04 Nov- 04 Dec- 04 Jan- 05 Feb- 05 US readers of TimesOnline.co.uk, Feb ’04 – Feb ’05 Source: Nielsen//Netratings Subscription for overseas readers lifted
  • 27. “Whiskey brands are trying to push very hard in the States at the moment and it doesn’t exactly hurt us that we have a very, very strong Scottish identity. For some people in the United States a strong Scottish identity matters and these people are trying to sell something that is Scottish in the United States and we are aware of them and try to do business with them”. 2005 - launching premium services which will “certainly have any eye to the US market”.
  • 28. “Fluffy and silly and shameless in going for the Diaspora but it does very well.” 0 10 20 30 40 50 Haggis Hunt Winners North America UK Europe
  • 29.
  • 30. “Maybe that is the next step for us, to think of the Sun as a world newspaper.” “Five years ago you couldn’t get the Sun anywhere other than the UK and now you can and it is up to us to earn money out of those people.” LAMPS : THE NEWBECKS ROO’S GIRL COLEEN-EDUP
  • 31. “Maybe that is the next step for us, to think of the Sun as a world newspaper.” “Five years ago you couldn’t get the Sun anywhere other than the UK and now you can and it is up to us to earn money out of those people.” “With our breaking news its seems to have recently developed slightly more of a global feel. I don’t think it is intentional it is just that we are not afraid to look at stories from abroad because we know the readership is there whereas the paper is probably thinking more of the UK.”
  • 32.
  • 33. “The global market is there, we know it is there and it is not going to go away. Let’s just sort ourselves out with the UK sales and then we’ll have a little nibble and if it works we’ll invest a bit more to sell to global brands. There is no doubt that the potential is great.”
  • 34.
  • 35.
  • 37. BBC’s ‘Newstracker’ “When there is suddenly a breaking news story you find that the top half-dozen stories are all pretty much the same, because they are all relying on the same bit of agency copy. Our software recognises that they are all the same, will just put one in and search for other original material on the same story”
  • 38.
  • 39.
  • 40. Page Impressions per Unique User / month 0 10 20 30 40 50 60 70 80 Scotsman.com ThisisLondon.co.uk Independent.co.uk Times Online Ft.com Guardian.co.uk theSun.co.uk Telegraph.co.uk News.bbc.co.uk Fark.com Drudge Report US Users
  • 41.
  • 42. Google News “just hadn’t got it”, “for important stories about Britain they were pointing users to foreign newspapers. We kept saying this is daft if people want to read about a constitutional crisis in Britain they would want to read the BBC, the Guardian, the Telegraph”.