This document discusses improving the user experience of an interactive online system at an educational institution. It identifies that the current system is not fully user-friendly and does not cater well to user needs. The document proposes redesigning the system with a focus on understanding user needs and experiences. It presents screenshots of the current system, proposes a redesigned interface, and provides annotated wireframes and resources for further research.

1. PROJECT 1: IMPROVING AN INTERACTIVE SYSTEM
Elijah Odundo
Web Design - MCMA 512 - 001
Instructor: Robert Spahr
March 21, 2011

2. PERSONAS

5. PROBLEM
The system is not fully user-friendly.
It doesn’t cater for the needs of the
user

6. THE PROBLEM PROCESS MAP
The process flow map of the
design problem

7. SCREEN MAPS
Research summary of the
current online MCMA
equipment checkout system

35. SOLUTION
Considerations:
Understanding the users’ needs
& experiences;
Understanding the alternatives

36. SOLUTION
Purpose: To increase user
experience with as limited time
as possible

37. SOLUTION
Goal: To provide user support
materials

38. REDESIGN
This is how the proposed design
would look like…

40. WIREFAMES
An annotated wireframe of the
redesigned system

42. RESOURCES (ONLINE)
• http://userpathways.com/2008/06/
26/the-what-when-and-why-of-
wireframes
• http://www.strangesystems.net/arc
hives/2005/03/using_wireframe.ph
p#2

43. RESOURCES (ONLINE)
• http://developer.yahoo.com/ypatte
rns/
• http://www.slideshare.net/
• http://www.time-
tripper.com/uipatterns

44. RESOURCES (ONLINE)
• http://project.cmd.hro.nl/cmi/hci/t
oolkit
• http://www.robertspahr.com

45. RESOURCES (OFFLINE)
• Designing for Interaction – Dan
Saffer
• Communicating Design – Dan Brown