SlideShare una empresa de Scribd logo
1 de 30
Descargar para leer sin conexión
BUSINESS ETHICS
UNIT-5
CORPORATE
SOCIAL
RESPONSIBILITY
• BY- KRISHAN GOPAL
CORPORATE SOCIAL
RESPONSIBILITY
Index
 Corporate social responsibility
 Importance of corporate social
responsibility
 Social responsibility of business
towards different stake holder
 Social responsibility
 Need of Social responsibility
 Arguments supports Social
responsibility
 Social audit
 Objective & advantages Social audit
CORPORATE SOCIAL RESPONSIBILITY
• Corporate social responsibility (CSR) is a business model in which for-
profit companies seek ways to create social and environmental
benefits while pursuing organizational goals, like revenue growth and
maximizing shareholder value
CORPORATE  SOCIAL RESPONSIBILITY.pptx
CORPORATE SOCIAL RESPONSIBILITY
• Corporate Social Responsibility (CSR) is the idea that a company
should play a positive role in the community and consider the
environmental and social impact of business decisions. It is closely
linked to sustainability − creating economic, social, and
environmental value – and ESG, which stands for Environmental,
Social, and Governance. All three focus on non-financial factors that
companies, large and small, should consider when making business
decisions.
IMPORTANCE OF CORPORATE SOCIAL
RESPONSIBILITY FOR YOUR BUSINESS
Reduction operating
cost
Increase productive
and quality.
Improve financial
performances
Reduction OF
CURRUPTION
Organisational
growth’s
Better brand
recognize
•Consumer Protection
Increase sells and
customer loyalty
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
BUSINES
S
SHARE
HOLDER
SUPPLIERS
WORKERS
GOVERNM
ENT
CUSTOMER
SOCIETY
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards shareholders or investors:
• Provide reasonable return on their investment.
• Protect their investment.
• Increase the market value of their shares by making a fair profit and
by building a good image of the business.
• Regularly provide an up-to-date, accurate and full information on the
working of business.
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
• Treat all shareholders fair and equally well without any bias or
partiality.
• Take necessary steps to expand the business.
• Carry out research and development (R&D) activities to innovate and
improve products and/or services
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards employees or workers:
• Pay fair wages or salaries.
• Provide good working conditions and better work environment.
• Appreciate their job well done and also recognize their talents.
• Arrange training and educational programs for skills enhancement
and improve job performance.
• Sharing profit with employees.
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards the consumers or customers
• Need of satisfaction.
• Provide quality goods and services at reasonable prices.
• Provide a good after sales services and customer support.
• Provide right information about products .
• Fair trade products.
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards supplier
• To Pay Fair Prices of Goods
• To Promote Healthy Competition.
• Information about the taste of customer.
• To Inform Suppliers of Future Developments.
• To Pay in Reasonable Time
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards the government
• Timely Payment of Taxes
• To follow the law and order’s of the government.
• Government to transfer of Technology industry.
• To follow pollution control norms set up by the government.
SOCIAL RESPONSIBILITY OF BUSINESS
TOWARDS DIFFERENT STAKE HOLDERS
Responsibility towards the customers
• To ensure a regular supply of goods and services.
• To offer good quality products and services at reasonable prices.
• To provide information about the product and company.
• To avoid unfair means like adulteration, under weighing, etc.
• To settle quickly the grievances of the consumers.
SOCIAL RESPONSIBILITY
• According to Peter F Drucker, “Social responsibility requires managers to
consider whether their actions are likely to promote the public good, to
advance the basic belief of society, to contribute to its stability strength
and harmony.” Social responsibility refers to the voluntary efforts on the
part of the business to contribute to the social well being. The moral idea
behind this is that the businesses use resources of the society so they
must give something back to the society.
THE NEED FOR SOCIAL RESPONSIBILITY
• Self-interest: It is in the self-interest of the business to have a social
responsibility as it opens opportunities for understanding the problems and
issues of society.
• A better environment for Business: In today’s cynical age, social
responsibility keeps the businesses honest and the market stable.
• Public image: When a business takes initiative to solve the problems of
the society, it puts the business in the goodwill of the people.
• Social power: A leader is a helper. Helping the society is a form of social
responsibility. Executing social work helps the business attain social power
within the society.
ARGUMENTS SUPPORTING SOCIAL
RESPONSIBILITY
• The justification for existence and growth: The primary goal of business
is to make profits as only profits can help the business sustain and expand. Profits
should only be made as a return of service to the society by producing goods
and services.
• The long-term-term interest in the firm: A firm is to gain maximum
profits in the long run if it has it’s the highest goal as service to society. As humans
are social beings, when they notice that a particular corporation is not serving its
the best interest socially, they do not support the organization further.
• Avoidance of government regulations: Government is the highest
authority in the nation. When a government feels that the business is not socially
responsible or is creating problems like pollution government limits its freedom.
ARGUMENTS SUPPORTING SOCIAL
RESPONSIBILITY
• Maintenance of Society: Business is one of the important pillars on
which society survives. It is the responsibility of business to take care of
society’s needs. Law alone cant help people with the issues they face.
Therefore businesses contribute to the well being, peace and harmony of
society.
• Availability of resources with Business: Business enterprises
have huge financial resources, very efficient managers & contacts and
thereby they can ensure that a social problem can be solved easily.
ARGUMENTS SUPPORTING SOCIAL
RESPONSIBILITY
• Converting problems into opportunities: Business means risk.
And turning risky situations into profits can also be related to solving social
problems.
• Holding Business responsible for Social problems: Business
enterprises are responsible for many problems such as pollution ,
discriminated employment, corruption, etc. It is the duty of the business to
solve the problems created by them.
ARGUMENTS AGAINST SOCIAL
RESPONSIBILITY
• Violation of maximization of the profit motive: This statement
argues that business exists only for maximizing profits and businesses fulfil
their social responsibility best by maximizing profits by increasing efficiency
and reducing costs. They need not take up any additional obligations.
• Side effects on Consumers: Customers suffer because of the solving
social problems and taking social care require huge financial investment. As
the money within the business is used in social help, the business increase
the cost of their products and services.
ARGUMENTS AGAINST SOCIAL
RESPONSIBILITY
• Lack of Social skills: It is often stated that businessmen don’t fully
under the social problems and thus can’t solve them efficiently.
• Personal resistance: People tend to dislike interference from
businesses in their problems.
THE REALITY OF SOCIAL RESPONSIBILITY
• The threat of Public Regulation: Government agencies keep
watchful eye on all the business operations. So to avoid government
action, business should behave in a responsible manner.
• The pressure of Labor movement: Labor play an important
role not only in production but also in the managerial factors of the
organization. Labor nowadays are more educated and their movements are
more powerful. ‘Hire and fire’ policy no longer work. Managers now have to
be more responsible while dealing with labors.
THE REALITY OF SOCIAL RESPONSIBILITY
• Impact of Consumer Consciousness: In this era, consumers are well
aware of the quality and price of the product. Consumers are understanding their
rights over the product and even in small issues, they file a suit in consumer court.
• Development of a Social standard for Business: New social
standards consider business enterprises as legitimate but with a condition,
they must also serve social needs.
• Development of Business Education: Business education has
created an awareness among investors, consumers, employees, etc. and the
world is more sensitive towards social issues.
THE REALITY OF SOCIAL RESPONSIBILITY
• The relationship between Social interest and Business
Interest: People know that social interest and business interest are
complementary. This means long-term benefits of the business.
• Development of Professional and Managerial
Class: Earlier business houses only aimed at profit maximization but
now professional management and educational institution have made a
new kind of managers that give similar importance to social
responsibility.
SOCIAL AUDIT
• A social audit is a way of measuring, understanding, reporting and
ultimately improving an organization’s social and ethical performance. A
social audit helps to narrow gaps between vision/goal and reality, between
efficiency and effectiveness. It is a technique to understand, measure,
verify, report on and to improve the social performance of the organization..
• Social auditing creates an impact upon governance. It values the voice of
stakeholders, including marginalized/poor groups whose voices are rarely
heard. Social auditing is taken up for the purpose of enhancing local
governance, particularly for strengthening accountability and transparency
in local bodies.
SOCIAL AUDIT
• A social audit is an examination of the activities of a business that support
the public interest.
• For example, a firm may support a foundation, make donations to non-profit
entities, or allocate some staff time to pro bono work.
OBJECTIVES OF SOCIALS AUDITS
1.To assess the conditions in which workers are made to work.
2.To determine whether workers are being paid fair wages or not.
3.To determine whether the shareholders of the company are given fair
information about the financial status of the company or not and
whether they are paid their dividend in the company’s income
regularly or not.
4.Creating awareness among beneficiaries and providers of local social
and productive services.
OBJECTIVES OF SOCIALS AUDITS
5.Increasing efficacy and effectiveness of local development programmers.
6. Scrutiny of various policy decisions, keeping in view stakeholder interests
and priorities, particularly of rural poor.
7.Estimation of the opportunity cost for stakeholders of not getting timely
access to public services.
ADVANTAGES OF SOCIAL AUDIT
(a) Trains the community on participatory local planning.
(b) Encourages local democracy.
(c) Encourages community participation.
(d) Benefits disadvantaged groups.
(e) Promotes collective decision making and sharing responsibilities.
(f) Develops human resources and social capita
THANK YOU

Más contenido relacionado

La actualidad más candente

Corporate Social Responsibility - An Overview
Corporate Social Responsibility - An OverviewCorporate Social Responsibility - An Overview
Corporate Social Responsibility - An OverviewVineet Murli
 
Introduction to Corporate Social Responsibility
Introduction to Corporate Social ResponsibilityIntroduction to Corporate Social Responsibility
Introduction to Corporate Social ResponsibilityRajesh Timane, PhD
 
Corporate Social Responsibility and Financial Performance; The Case of Mala...
Corporate Social Responsibility and  Financial Performance; The Case of Mala...Corporate Social Responsibility and  Financial Performance; The Case of Mala...
Corporate Social Responsibility and Financial Performance; The Case of Mala...Adam Muza Muhayen
 
Corporate Governance and Corporate Social Responsibility Synergies and Interr...
Corporate Governance and Corporate Social Responsibility Synergies and Interr...Corporate Governance and Corporate Social Responsibility Synergies and Interr...
Corporate Governance and Corporate Social Responsibility Synergies and Interr...Faizan Anjum
 
Corporate Social Responsibility
Corporate Social ResponsibilityCorporate Social Responsibility
Corporate Social ResponsibilitySteve Raybould
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibilityDevegowda S R
 
Corporate social responsibility in india
Corporate social responsibility in indiaCorporate social responsibility in india
Corporate social responsibility in indiaNaveen Navlani
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibilityRajesh Neithilath
 
corporate social responsibility
corporate social responsibility corporate social responsibility
corporate social responsibility ashanrajpar
 
Sustainability Reporting
Sustainability ReportingSustainability Reporting
Sustainability ReportingRSM GC
 
An introduction to sustainability reporting
An introduction to sustainability reportingAn introduction to sustainability reporting
An introduction to sustainability reportingPReConsultants
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibilityAvinash Prakash
 
csr - current trends and opportunities
csr - current trends and opportunitiescsr - current trends and opportunities
csr - current trends and opportunitiesRajesh Timane, PhD
 

La actualidad más candente (20)

Corporate Social Responsibility - An Overview
Corporate Social Responsibility - An OverviewCorporate Social Responsibility - An Overview
Corporate Social Responsibility - An Overview
 
Introduction to Corporate Social Responsibility
Introduction to Corporate Social ResponsibilityIntroduction to Corporate Social Responsibility
Introduction to Corporate Social Responsibility
 
Corporate Social Responsibility and Financial Performance; The Case of Mala...
Corporate Social Responsibility and  Financial Performance; The Case of Mala...Corporate Social Responsibility and  Financial Performance; The Case of Mala...
Corporate Social Responsibility and Financial Performance; The Case of Mala...
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 
2 Corporate Social Responsibility
2  Corporate Social Responsibility2  Corporate Social Responsibility
2 Corporate Social Responsibility
 
Corporate Governance and Corporate Social Responsibility Synergies and Interr...
Corporate Governance and Corporate Social Responsibility Synergies and Interr...Corporate Governance and Corporate Social Responsibility Synergies and Interr...
Corporate Governance and Corporate Social Responsibility Synergies and Interr...
 
Corporate Social Responsibility
Corporate Social ResponsibilityCorporate Social Responsibility
Corporate Social Responsibility
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 
Corporate social responsibility in india
Corporate social responsibility in indiaCorporate social responsibility in india
Corporate social responsibility in india
 
ESG
ESGESG
ESG
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 
corporate social responsibility
corporate social responsibility corporate social responsibility
corporate social responsibility
 
Sustainability Reporting
Sustainability ReportingSustainability Reporting
Sustainability Reporting
 
An introduction to sustainability reporting
An introduction to sustainability reportingAn introduction to sustainability reporting
An introduction to sustainability reporting
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 
Triple Bottom Line
Triple Bottom LineTriple Bottom Line
Triple Bottom Line
 
Overview on sustainability reporting
Overview on sustainability reportingOverview on sustainability reporting
Overview on sustainability reporting
 
csr key stakeholders
csr   key stakeholderscsr   key stakeholders
csr key stakeholders
 
csr - current trends and opportunities
csr - current trends and opportunitiescsr - current trends and opportunities
csr - current trends and opportunities
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 

Similar a CORPORATE SOCIAL RESPONSIBILITY.pptx

CSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxCSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxRUCHITARAMANI2
 
Corporate social responsibility.pptx
Corporate social responsibility.pptxCorporate social responsibility.pptx
Corporate social responsibility.pptxsonukam1
 
MpsUpload a presentation Business Managementshort note
MpsUpload a presentation Business Managementshort noteMpsUpload a presentation Business Managementshort note
MpsUpload a presentation Business Managementshort notecrtl0122
 
socialresponsibilityandethics-171021093722.pdf
socialresponsibilityandethics-171021093722.pdfsocialresponsibilityandethics-171021093722.pdf
socialresponsibilityandethics-171021093722.pdfALEMARKSIAROT
 
Social responsibility and ethics
Social responsibility and ethicsSocial responsibility and ethics
Social responsibility and ethicsKushala Mysore
 
Role of business in relation to the economy
Role of business in relation to the economyRole of business in relation to the economy
Role of business in relation to the economyKathleen Abaja
 
Socialresponsibility 120923120025-phpapp01
Socialresponsibility 120923120025-phpapp01Socialresponsibility 120923120025-phpapp01
Socialresponsibility 120923120025-phpapp01Jaspreet Kaur
 
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptxanisep7
 
Corporate social responsibility in agribusiness firms
Corporate social responsibility in agribusiness firmsCorporate social responsibility in agribusiness firms
Corporate social responsibility in agribusiness firmsGowri Balah
 
social responsbilties
social responsbiltiessocial responsbilties
social responsbiltiesRohan Kapoor
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibilityAimaKhalid
 
Unit ii business society - compiled
Unit ii   business   society - compiledUnit ii   business   society - compiled
Unit ii business society - compiledNaveen Kumar
 
Social responsibility of business
Social responsibility of businessSocial responsibility of business
Social responsibility of businessVandna Bhandari
 
Unit ii business society - compiled
Unit ii   business   society - compiledUnit ii   business   society - compiled
Unit ii business society - compiledNaveen Kumar
 
corporate social responsibility
corporate social responsibilitycorporate social responsibility
corporate social responsibilityYashleenkaur10
 
Social responsibility
Social responsibilitySocial responsibility
Social responsibilityAmanjot Kaur
 

Similar a CORPORATE SOCIAL RESPONSIBILITY.pptx (20)

Social
SocialSocial
Social
 
CSR.pptx
CSR.pptxCSR.pptx
CSR.pptx
 
CSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptxCSR Session Role towards diff interest groups.pptx
CSR Session Role towards diff interest groups.pptx
 
Corporate social responsibility.pptx
Corporate social responsibility.pptxCorporate social responsibility.pptx
Corporate social responsibility.pptx
 
MpsUpload a presentation Business Managementshort note
MpsUpload a presentation Business Managementshort noteMpsUpload a presentation Business Managementshort note
MpsUpload a presentation Business Managementshort note
 
socialresponsibilityandethics-171021093722.pdf
socialresponsibilityandethics-171021093722.pdfsocialresponsibilityandethics-171021093722.pdf
socialresponsibilityandethics-171021093722.pdf
 
Social responsibility and ethics
Social responsibility and ethicsSocial responsibility and ethics
Social responsibility and ethics
 
Role of business in relation to the economy
Role of business in relation to the economyRole of business in relation to the economy
Role of business in relation to the economy
 
Socialresponsibility 120923120025-phpapp01
Socialresponsibility 120923120025-phpapp01Socialresponsibility 120923120025-phpapp01
Socialresponsibility 120923120025-phpapp01
 
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx
9 CSR.jhuhhhhhhhhhhhhhhhhhhhhhhhhhhhhhpptx
 
Corporate social responsibility in agribusiness firms
Corporate social responsibility in agribusiness firmsCorporate social responsibility in agribusiness firms
Corporate social responsibility in agribusiness firms
 
social responsbilties
social responsbiltiessocial responsbilties
social responsbilties
 
Corporate Social Responsibility
Corporate Social ResponsibilityCorporate Social Responsibility
Corporate Social Responsibility
 
Corporate social responsibility
Corporate social responsibilityCorporate social responsibility
Corporate social responsibility
 
Unit ii business society - compiled
Unit ii   business   society - compiledUnit ii   business   society - compiled
Unit ii business society - compiled
 
Social responsibility of business
Social responsibility of businessSocial responsibility of business
Social responsibility of business
 
Unit ii business society - compiled
Unit ii   business   society - compiledUnit ii   business   society - compiled
Unit ii business society - compiled
 
corporate social responsibility
corporate social responsibilitycorporate social responsibility
corporate social responsibility
 
Csr
CsrCsr
Csr
 
Social responsibility
Social responsibilitySocial responsibility
Social responsibility
 

Más de Krishan Saini

inventory control in accounts.pptx
inventory control in accounts.pptxinventory control in accounts.pptx
inventory control in accounts.pptxKrishan Saini
 
Corporate Excellence.pptx
Corporate Excellence.pptxCorporate Excellence.pptx
Corporate Excellence.pptxKrishan Saini
 
accountings and financial anulysis.pptx
accountings and financial anulysis.pptxaccountings and financial anulysis.pptx
accountings and financial anulysis.pptxKrishan Saini
 
GANDHIAN philosophy of wealth management.pptx
GANDHIAN  philosophy of wealth management.pptxGANDHIAN  philosophy of wealth management.pptx
GANDHIAN philosophy of wealth management.pptxKrishan Saini
 
business ethics unit-2.pptx
business ethics unit-2.pptxbusiness ethics unit-2.pptx
business ethics unit-2.pptxKrishan Saini
 
BUSINESS ETHICS UNIT -1.pptx
BUSINESS ETHICS UNIT -1.pptxBUSINESS ETHICS UNIT -1.pptx
BUSINESS ETHICS UNIT -1.pptxKrishan Saini
 

Más de Krishan Saini (7)

inventory control in accounts.pptx
inventory control in accounts.pptxinventory control in accounts.pptx
inventory control in accounts.pptx
 
ratio analysis.pptx
ratio analysis.pptxratio analysis.pptx
ratio analysis.pptx
 
Corporate Excellence.pptx
Corporate Excellence.pptxCorporate Excellence.pptx
Corporate Excellence.pptx
 
accountings and financial anulysis.pptx
accountings and financial anulysis.pptxaccountings and financial anulysis.pptx
accountings and financial anulysis.pptx
 
GANDHIAN philosophy of wealth management.pptx
GANDHIAN  philosophy of wealth management.pptxGANDHIAN  philosophy of wealth management.pptx
GANDHIAN philosophy of wealth management.pptx
 
business ethics unit-2.pptx
business ethics unit-2.pptxbusiness ethics unit-2.pptx
business ethics unit-2.pptx
 
BUSINESS ETHICS UNIT -1.pptx
BUSINESS ETHICS UNIT -1.pptxBUSINESS ETHICS UNIT -1.pptx
BUSINESS ETHICS UNIT -1.pptx
 

Último

Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementCIToolkit
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingCIToolkit
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsStephan Koning
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfBALASUNDARESAN M
 
Improving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksImproving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksCIToolkit
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsCIToolkit
 
Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingCIToolkit
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...AgileNetwork
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process ImprovementCIToolkit
 
Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA StudentsManickam Gajapathy
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationCIToolkit
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentationgdscghrcem
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMGloria Chow
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersMahmoud Rabie
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AIKye Andersson
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectCIToolkit
 
HR for Non HR_Learning and Development.
HR for Non HR_Learning  and Development.HR for Non HR_Learning  and Development.
HR for Non HR_Learning and Development.azischin
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioChristopher Totten
 
Tackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanTackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanStefan Wolpers
 

Último (20)

Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem Solving
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outs
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdf
 
Improving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksImproving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba Walks
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity Diagrams
 
Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value Mapping
 
Capacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slidesCapacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slides
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process Improvement
 
Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA Students
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process Optimization
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentation
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EM
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AI
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and Effect
 
HR for Non HR_Learning and Development.
HR for Non HR_Learning  and Development.HR for Non HR_Learning  and Development.
HR for Non HR_Learning and Development.
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the Studio
 
Tackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna RothmanTackling Fake Agility w/ Johanna Rothman
Tackling Fake Agility w/ Johanna Rothman
 

CORPORATE SOCIAL RESPONSIBILITY.pptx

  • 2. CORPORATE SOCIAL RESPONSIBILITY Index  Corporate social responsibility  Importance of corporate social responsibility  Social responsibility of business towards different stake holder  Social responsibility  Need of Social responsibility  Arguments supports Social responsibility  Social audit  Objective & advantages Social audit
  • 3. CORPORATE SOCIAL RESPONSIBILITY • Corporate social responsibility (CSR) is a business model in which for- profit companies seek ways to create social and environmental benefits while pursuing organizational goals, like revenue growth and maximizing shareholder value
  • 5. CORPORATE SOCIAL RESPONSIBILITY • Corporate Social Responsibility (CSR) is the idea that a company should play a positive role in the community and consider the environmental and social impact of business decisions. It is closely linked to sustainability − creating economic, social, and environmental value – and ESG, which stands for Environmental, Social, and Governance. All three focus on non-financial factors that companies, large and small, should consider when making business decisions.
  • 6. IMPORTANCE OF CORPORATE SOCIAL RESPONSIBILITY FOR YOUR BUSINESS Reduction operating cost Increase productive and quality. Improve financial performances Reduction OF CURRUPTION Organisational growth’s Better brand recognize •Consumer Protection Increase sells and customer loyalty
  • 7. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS BUSINES S SHARE HOLDER SUPPLIERS WORKERS GOVERNM ENT CUSTOMER SOCIETY
  • 8. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards shareholders or investors: • Provide reasonable return on their investment. • Protect their investment. • Increase the market value of their shares by making a fair profit and by building a good image of the business. • Regularly provide an up-to-date, accurate and full information on the working of business.
  • 9. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS • Treat all shareholders fair and equally well without any bias or partiality. • Take necessary steps to expand the business. • Carry out research and development (R&D) activities to innovate and improve products and/or services
  • 10. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards employees or workers: • Pay fair wages or salaries. • Provide good working conditions and better work environment. • Appreciate their job well done and also recognize their talents. • Arrange training and educational programs for skills enhancement and improve job performance. • Sharing profit with employees.
  • 11. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards the consumers or customers • Need of satisfaction. • Provide quality goods and services at reasonable prices. • Provide a good after sales services and customer support. • Provide right information about products . • Fair trade products.
  • 12. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards supplier • To Pay Fair Prices of Goods • To Promote Healthy Competition. • Information about the taste of customer. • To Inform Suppliers of Future Developments. • To Pay in Reasonable Time
  • 13. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards the government • Timely Payment of Taxes • To follow the law and order’s of the government. • Government to transfer of Technology industry. • To follow pollution control norms set up by the government.
  • 14. SOCIAL RESPONSIBILITY OF BUSINESS TOWARDS DIFFERENT STAKE HOLDERS Responsibility towards the customers • To ensure a regular supply of goods and services. • To offer good quality products and services at reasonable prices. • To provide information about the product and company. • To avoid unfair means like adulteration, under weighing, etc. • To settle quickly the grievances of the consumers.
  • 15. SOCIAL RESPONSIBILITY • According to Peter F Drucker, “Social responsibility requires managers to consider whether their actions are likely to promote the public good, to advance the basic belief of society, to contribute to its stability strength and harmony.” Social responsibility refers to the voluntary efforts on the part of the business to contribute to the social well being. The moral idea behind this is that the businesses use resources of the society so they must give something back to the society.
  • 16. THE NEED FOR SOCIAL RESPONSIBILITY • Self-interest: It is in the self-interest of the business to have a social responsibility as it opens opportunities for understanding the problems and issues of society. • A better environment for Business: In today’s cynical age, social responsibility keeps the businesses honest and the market stable. • Public image: When a business takes initiative to solve the problems of the society, it puts the business in the goodwill of the people. • Social power: A leader is a helper. Helping the society is a form of social responsibility. Executing social work helps the business attain social power within the society.
  • 17. ARGUMENTS SUPPORTING SOCIAL RESPONSIBILITY • The justification for existence and growth: The primary goal of business is to make profits as only profits can help the business sustain and expand. Profits should only be made as a return of service to the society by producing goods and services. • The long-term-term interest in the firm: A firm is to gain maximum profits in the long run if it has it’s the highest goal as service to society. As humans are social beings, when they notice that a particular corporation is not serving its the best interest socially, they do not support the organization further. • Avoidance of government regulations: Government is the highest authority in the nation. When a government feels that the business is not socially responsible or is creating problems like pollution government limits its freedom.
  • 18. ARGUMENTS SUPPORTING SOCIAL RESPONSIBILITY • Maintenance of Society: Business is one of the important pillars on which society survives. It is the responsibility of business to take care of society’s needs. Law alone cant help people with the issues they face. Therefore businesses contribute to the well being, peace and harmony of society. • Availability of resources with Business: Business enterprises have huge financial resources, very efficient managers & contacts and thereby they can ensure that a social problem can be solved easily.
  • 19. ARGUMENTS SUPPORTING SOCIAL RESPONSIBILITY • Converting problems into opportunities: Business means risk. And turning risky situations into profits can also be related to solving social problems. • Holding Business responsible for Social problems: Business enterprises are responsible for many problems such as pollution , discriminated employment, corruption, etc. It is the duty of the business to solve the problems created by them.
  • 20. ARGUMENTS AGAINST SOCIAL RESPONSIBILITY • Violation of maximization of the profit motive: This statement argues that business exists only for maximizing profits and businesses fulfil their social responsibility best by maximizing profits by increasing efficiency and reducing costs. They need not take up any additional obligations. • Side effects on Consumers: Customers suffer because of the solving social problems and taking social care require huge financial investment. As the money within the business is used in social help, the business increase the cost of their products and services.
  • 21. ARGUMENTS AGAINST SOCIAL RESPONSIBILITY • Lack of Social skills: It is often stated that businessmen don’t fully under the social problems and thus can’t solve them efficiently. • Personal resistance: People tend to dislike interference from businesses in their problems.
  • 22. THE REALITY OF SOCIAL RESPONSIBILITY • The threat of Public Regulation: Government agencies keep watchful eye on all the business operations. So to avoid government action, business should behave in a responsible manner. • The pressure of Labor movement: Labor play an important role not only in production but also in the managerial factors of the organization. Labor nowadays are more educated and their movements are more powerful. ‘Hire and fire’ policy no longer work. Managers now have to be more responsible while dealing with labors.
  • 23. THE REALITY OF SOCIAL RESPONSIBILITY • Impact of Consumer Consciousness: In this era, consumers are well aware of the quality and price of the product. Consumers are understanding their rights over the product and even in small issues, they file a suit in consumer court. • Development of a Social standard for Business: New social standards consider business enterprises as legitimate but with a condition, they must also serve social needs. • Development of Business Education: Business education has created an awareness among investors, consumers, employees, etc. and the world is more sensitive towards social issues.
  • 24. THE REALITY OF SOCIAL RESPONSIBILITY • The relationship between Social interest and Business Interest: People know that social interest and business interest are complementary. This means long-term benefits of the business. • Development of Professional and Managerial Class: Earlier business houses only aimed at profit maximization but now professional management and educational institution have made a new kind of managers that give similar importance to social responsibility.
  • 25. SOCIAL AUDIT • A social audit is a way of measuring, understanding, reporting and ultimately improving an organization’s social and ethical performance. A social audit helps to narrow gaps between vision/goal and reality, between efficiency and effectiveness. It is a technique to understand, measure, verify, report on and to improve the social performance of the organization.. • Social auditing creates an impact upon governance. It values the voice of stakeholders, including marginalized/poor groups whose voices are rarely heard. Social auditing is taken up for the purpose of enhancing local governance, particularly for strengthening accountability and transparency in local bodies.
  • 26. SOCIAL AUDIT • A social audit is an examination of the activities of a business that support the public interest. • For example, a firm may support a foundation, make donations to non-profit entities, or allocate some staff time to pro bono work.
  • 27. OBJECTIVES OF SOCIALS AUDITS 1.To assess the conditions in which workers are made to work. 2.To determine whether workers are being paid fair wages or not. 3.To determine whether the shareholders of the company are given fair information about the financial status of the company or not and whether they are paid their dividend in the company’s income regularly or not. 4.Creating awareness among beneficiaries and providers of local social and productive services.
  • 28. OBJECTIVES OF SOCIALS AUDITS 5.Increasing efficacy and effectiveness of local development programmers. 6. Scrutiny of various policy decisions, keeping in view stakeholder interests and priorities, particularly of rural poor. 7.Estimation of the opportunity cost for stakeholders of not getting timely access to public services.
  • 29. ADVANTAGES OF SOCIAL AUDIT (a) Trains the community on participatory local planning. (b) Encourages local democracy. (c) Encourages community participation. (d) Benefits disadvantaged groups. (e) Promotes collective decision making and sharing responsibilities. (f) Develops human resources and social capita