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DIAGNOSTICS TECHNIQUES FOR DUCATI
SERVICE TECHNICIANS - 2013/2014
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
1) Foreword to the diagnosis of electronic systems
• The CAN network: Characteristics and advantages
• Fault analysis on the road through the LOG function
• Use of DMT tool
2) Guide for filling out the diagnosis technical report
• The diagnostic path
3) Multistrada MY ’13 case studies
4) Hypermotard MY ’13 case studies
5) 1199 Panigale case studies
Course contents
"Diagnostics techniques for Ducati service technicians - 2013/2014"
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Troubleshooting by means of this network should not be limited
to a single control unit. In fact it implies diagnosis on several
control units.
 Each control unit can perform checks based on the
information received from the other control units;
 the use of the CAN protocol enables to simplify the
electric systems of the motorcycles, making them more
reliable;
 fewer sensors are needed;
 optionals can be installed without changing the electric
system of the motorcycle completely.
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THE CAN NETWORK: CHARACTERISTICS AND ADVANTAGES
The most common version features 2
twisted wires to reduce sensitivity to
electromagnetic interferences.
The two wires are called
• CAN H
• CAN L
Each node analyses the difference
between the two signals.
CAN: Physical level
0 V corresponds to logic level 1
while 2 V to logic level 0.
This ensures signal quality
and insensitivity to noise or
interference.
1.5V
2.5V
3.5V
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DIAGNOSIS OF A MULTIPLEXING NETWORK
Generally, a CAN network fault may be due to:
 node faults;
 conductor faults;
 node power supply issues.
1) CAN H/CAN L interruption
2) Short-circuit to ground - CAN H/CAN L
3) Short-circuit - CAN H CAN L
4) Short-circuit to positive - CAN H/CAN L
5) Short-circuit to ground of the two conductors
6) Short-circuit to positive of the two conductors
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As each Bus has 2 120Ω resistances, their parallel value is 60Ω.
This means that, when connecting a multimeter to the ends of the 2 wires, the rated
value read should be 60Ω (55÷65Ω).
The checks can be carried out using:
• an ohmmeter;
• a voltmeter;
• an oscilloscope.
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DIAGNOSIS OF A MULTIPLEXING NETWORK
Analysis of a CAN network with the ohmmeter
Tool Ohmmeter
PIN Ω Value
1 – 2 60
3 – 4 60
5 – 6 60
7 – 8 60
9 – 10 60
1 – 9 0
2 – 10 0
1 – 3 0
1 – 5 0
1 – 7 0
2 – 4 0
2 – 6 0
2 – 8 0
DIAGNOSIS OF A MULTIPLEXING NETWORK
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Identification of short-circuit to ground of one
conductor
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Tool
Ohmmeter
PIN Ω Value
1 – GND 60
1 – Vbatt ∞
2 – GND 0
2 – Vbatt ∞
DIAGNOSIS OF A MULTIPLEXING NETWORK
Tool Ohmmeter
PIN Ω Value
1 – 2 60
3 – 4 60
5 – 6 60
7 – 8 60
9 – 10 60
1 – 9 0
2 – 10 0
1 – 3 0
1 – 5 0
1 – 7 0
2 – 4 0
2 – 6 0
2 – 8 0
Fault analysis on the road through the LOG function
It is possible to record the tests
by using directly the DDS 2.0
software while it is performing
a diagnosis on the selected
system.
The first step consists in
choosing the 8 parameters that
you wish to analyse.
The selected parameters must be calibrated according to the device to be
analysed. Once the setting is complete, press the RECORD push-button to
start recording.
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Why should we divide the
parameters in a group to
record the data while we are
performing a reading with
the self-diagnosis?
 Logical order of reading: Dividing the parameters in logical groups allows to
display simultaneously all the data referring to a component or a system to be
tested (e.g. lambda sensors)
 Analysis of the data over time: Often, the instantaneous reading does not
clearly indicate the trend of a specific parameter, and above all it does not
facilitate the comparison of several parameters read simultaneously but occurring
at different times.
 Storing a case: All records are stored «forever» in a DDS 2.0 personal database,
where it is possible to retrieve the history of the analyses performed on a specific
vehicle. Even more important is the fact that such analyses represent valuable
information for comparing the data with other similar vehicles.
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Fault analysis on the road through the LOG function
VIN
Date
Report Form:
notification of
fault
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Fault analysis on the road through the LOG function
Licence
plate
A B C
A) Zoom: enables to zoom
in/out of the displayed area
B) Scrolling: shifts the
acquisition time area
C) Cursor detail: indicates the
exact value of the parameter
at the black vertical line
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Fault analysis on the road through the LOG function
Use of DMT tool
1) Probe connector
2) Dot matrix LCD display
3) UP key for menu navigation
4) DOWN key for menu navigation
5) USB, connector for recharge and
connection to a PC
6) Save/Canc, enables to select a desired
function and to save or cancel the
measurements performed
7) Power / Esc, tool on and off key. It is
also used to exit the function menu
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Use of DMT tool
1) Fitting for compression test with small
spark plug
2) Fitting for compression test with large
spark plug
3) Fitting for fuel pressure test No. 1
4) Fitting for oil pressure test
5) Fitting for fuel pressure test No. 2
6) Fitting for fuel pressure test on a
junction
7) Extra fitting for oil pressure test
8) Pressure probe
9) Current probe
10) USB cable
11) DMT
12) Belt Analyzer (not available in the kit)
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Use of DMT tool
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 Keep POWER pressed for more than 3 seconds to turn
on the tool
 The tool automatically recognises the type of probe
connected and displays the relevant menu with the
available functions.
The current tests with the DMT should always be considered solely to analyse
the absorption of the electric system of a motorcycle with key on OFF. Maximum
current read by this tool is 10 mA.
The current test menu includes the functions:
 Ammeter, instantaneous reading of the value of the
current absorbed by the motorcycle.
 Check, preliminary current absorption test on a
motorcycle in key-off status.
Use of DMT tool
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Prior to initiating the reading, the menu will prompt operator to check whether the
motorcycle is in the key-off status. After that, a 90 second countdown will be started
in order for the control units to perform the power latch phase
At the end of countdown, the tool starts measuring the current.
Ammeter
Mode
Check
Mode
Use of DMT tool
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Check
Mode
TEST PASS
Test successfully carried out.
The current absorption is below the
maximum threshold required.
Carry out measuring all the same,
using the ammeter menu and fill in an
information report on Youtech.
TEST CHECK
The test shows "faulty"
absorptions.
It is necessary to check the
motorcycle electric system to find out
the cause for the excessive current
absorption. Try to recharge the
battery and fill in the relevant
assistance or pre-approval request on
Youtech.
Use of DMT tool
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Disconnect the battery system negative
pole and fit the DMT cable in series
connection between the battery and the
negative pole itself.
- +
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
What are the advantages of a standard diagnosis mode?
 Repeatability (same method independently of the fault)
 Fast identification of the fault
 Certainty of the diagnosis (reduces the risk of useless
replacements)
The aim of this form is to encourage the organisation of a diagnostic process. The participant
has to fill in the form completely. The diagnostic path can be summarised in 7 steps:
1. collecting the information about the motorcycle and the condition of the instrument panel.
2. Scanning the motorcycle electronic system: GLOBAL SCAN
3. Specific diagnosis of the control unit showing the fault or connected to the signalled fault
4. Check DTC for any SAT bulletins or TIPS relevant to the fault under test
5. Electric diagnosis of the components
6. Electric diagnosis of the battery absorption condition in key-off status
7. Final considerations and solution
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
First of all, what is needed to start a correct diagnosis?
 Collecting all the information about model and outfitting
 Collect the information relevant to the fault reported by the customer
Vehicle Model: DUCATI MULTISTRADA 1200 S/T Year: 2013
Accessories
and optionals:
HANDS FREE TAN K PLU G, HEATED HANDGRIPS,
ANTI-THEFT SYSTEM
Performance
Kit:
NO
VIN ZDMA300AAAA000010
Reported fault: Faulty battery discharging - after one month the battery is completely down.
DSB (Key ON) visual status description
Dot-Matrix
display:
No fault signalling
GEAR OK DTC OK Turn Indicators OK Odometer 12352
EOBD OFF ABS OFF OIL ON TEMP 20
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
The Global Scan is the first diagnostic check that enables to gain an
overview of the condition of electronic systems available on the
motorcycle:
 status of the faults present
 software compatibility
 available software updates
 whether VIN number is correct
DIAGNOSTIC PATH
1 GLOBAL SCAN
ECU
status/errors
System Expected SW/
SW
compatibility
SW
vers.
SW avail.
for
download
VIN Correct
VIN?
(OK – KO)
ERR ECU MELCO D / D 3 NO ZDMA300AAAA000010 OK
ERR BBS -- / -- 38 NO ZDMA300AAAA000010 OK
OK DSB MTA G / G 2 NO ZDMA300AAAA000030 KO
OK HAND FREE A / A 50 YES
Missing ABS Bosch -- / -- 0 NO
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
The data collected by the Global Scan, the information from the customer and the info
read on the instrument panel will give an indication on where to start the check.
The main operations to consider are:
1) self-diagnosis, using DDS2.0 for the control unit showing ATT (live) or MEM
(stored) errors
2) electric tests by checking voltage, current, resistance and continuity by means
of a multimeter
3) electric tests by checking the current absorbed by the motorcycle in key-off using
the DMT tool.
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
The step following Global Scan consists in selecting the control unit from which the self-
diagnosis should be started and in filling in completely the table of unit 2.
Besides the list of errors, the following fields - which are essential for a correct diagnosis - must
be present and must be completed.
• ECU info
• Engineering parameters
• Statuses
• Activations
• Settings.
2a Control unit diagnosis:
Error page:
Description Status Part no.
CAN – ABS data lost ATT U0121
Parameter page Status page
Description Value Description Value
Rear wheel speed 0.0 Suspensions control unit
present
Present
Front wheel speed 0.0 Tyre sensors present Not
present
System voltage measured in th
BBS
12V ABS present Present
Fuel level 0.0 Litres Anti-theft expected Not
Present
BBS odometer 12352 km
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
Use the activation page to find out whether any of the actuators is not working
properly. Warning: in case of errors on the actuators, some of the activations may
not be available. Complete the settings field with the info on what has to be used
after fixing the fault.
After checking for faults in the control units as described above in unit 2, now check
if any SAT service bulletins and/or Tips&Tricks referring to the signalled problem or
to the diagnosed errors are available:
Activation page Settings page
Description Value/notes Description Value/notes
Exhaust valve activation Done / KO Restore CAN line Done / KO
Fan activation Done / KO Reset ECU debug packages Done / KO
Reset gears Done / KO
3 Check availability of SAT TB and/or Tips&Tricks
SAT / Tips&Tricks
reference
Bulletin description Useful?
887-SAT DDS 2.0 FUNCTIONS FOR HYPERMOTARD AND
HYPERSTRADA MODEL YEAR 2013
YES
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
Relying on the information collected and the checks carried out in the units as
described above, assess whether it is necessary to perform one or more electric
tests using a multimeter:
It is a good practice to carry out general checks when examining an electric system,
such as check of fuses, power supply and ground points of control units and
actuators. Besides, check electric continuity of the affected wiring branches.
4 Electric diagnosis
Part Type of
measurement
(Resistance-Voltage-
Current)
Check points Description Value Outcome
(ok – ko)
Pin (PM) Pin (PM)
ECU Resistance 38 (ECU) 47 (ECU)
Engine rpm sensor
resistance with
disconnected connector
1.5kΩ OK
ECU Voltage 52 (ECU) GND TPS power supply 4.1V KO
BBS Continuity 11 (BBS) 51 (ECU) CAN L line 0Ω OK
Guide for filling out the diagnosis technical report
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
The DMT tool will allow checking the battery absorption:
5 Electric diagnosis - Current absorption test
Absorption (mA) Outcome
(OK – KO)
Service solution to be adopted
0.3 mA OK If OK, perform a battery check-up with recharge and date check.
If KO, check YouTech for availability of a SAT TB relevant to the
problem. If it is not available, fill in a request form.
6 Fault fix - Final comments
In this final part, divide the comments to the case study in three points:
1. Further symptoms: accurate listing of all the symptoms detected besides the reported fault
2. Causes for the fault: describe what is generating the conditions for the fault being analysed
3. List of corrective measures to fix the fault
Guide for filling out the diagnosis technical report
Case studies under test
TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
1) Multistrada MY ’13 case studies
• DSS fault
• Suspension control fault
• Faulty battery consumption
2) Hypermotard MY ’13 case studies
• Erratic speed and power loss
• Misfiring
3) 1199 Panigale case studies
• Partial operation of left-hand switch
• Failure to start the vehicle
• ABS system fault
GOOD LUCK WITH
YOUR WORK!!

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D1 b ducati slide rev03_eng

  • 1. DIAGNOSTICS TECHNIQUES FOR DUCATI SERVICE TECHNICIANS - 2013/2014 TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 2. 1) Foreword to the diagnosis of electronic systems • The CAN network: Characteristics and advantages • Fault analysis on the road through the LOG function • Use of DMT tool 2) Guide for filling out the diagnosis technical report • The diagnostic path 3) Multistrada MY ’13 case studies 4) Hypermotard MY ’13 case studies 5) 1199 Panigale case studies Course contents "Diagnostics techniques for Ducati service technicians - 2013/2014" TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 3. Troubleshooting by means of this network should not be limited to a single control unit. In fact it implies diagnosis on several control units.  Each control unit can perform checks based on the information received from the other control units;  the use of the CAN protocol enables to simplify the electric systems of the motorcycles, making them more reliable;  fewer sensors are needed;  optionals can be installed without changing the electric system of the motorcycle completely. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. THE CAN NETWORK: CHARACTERISTICS AND ADVANTAGES
  • 4. The most common version features 2 twisted wires to reduce sensitivity to electromagnetic interferences. The two wires are called • CAN H • CAN L Each node analyses the difference between the two signals. CAN: Physical level 0 V corresponds to logic level 1 while 2 V to logic level 0. This ensures signal quality and insensitivity to noise or interference. 1.5V 2.5V 3.5V TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 5. DIAGNOSIS OF A MULTIPLEXING NETWORK Generally, a CAN network fault may be due to:  node faults;  conductor faults;  node power supply issues. 1) CAN H/CAN L interruption 2) Short-circuit to ground - CAN H/CAN L 3) Short-circuit - CAN H CAN L 4) Short-circuit to positive - CAN H/CAN L 5) Short-circuit to ground of the two conductors 6) Short-circuit to positive of the two conductors TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 6. As each Bus has 2 120Ω resistances, their parallel value is 60Ω. This means that, when connecting a multimeter to the ends of the 2 wires, the rated value read should be 60Ω (55÷65Ω). The checks can be carried out using: • an ohmmeter; • a voltmeter; • an oscilloscope. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. DIAGNOSIS OF A MULTIPLEXING NETWORK
  • 7. Analysis of a CAN network with the ohmmeter Tool Ohmmeter PIN Ω Value 1 – 2 60 3 – 4 60 5 – 6 60 7 – 8 60 9 – 10 60 1 – 9 0 2 – 10 0 1 – 3 0 1 – 5 0 1 – 7 0 2 – 4 0 2 – 6 0 2 – 8 0 DIAGNOSIS OF A MULTIPLEXING NETWORK TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 8. Identification of short-circuit to ground of one conductor TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Tool Ohmmeter PIN Ω Value 1 – GND 60 1 – Vbatt ∞ 2 – GND 0 2 – Vbatt ∞ DIAGNOSIS OF A MULTIPLEXING NETWORK Tool Ohmmeter PIN Ω Value 1 – 2 60 3 – 4 60 5 – 6 60 7 – 8 60 9 – 10 60 1 – 9 0 2 – 10 0 1 – 3 0 1 – 5 0 1 – 7 0 2 – 4 0 2 – 6 0 2 – 8 0
  • 9. Fault analysis on the road through the LOG function It is possible to record the tests by using directly the DDS 2.0 software while it is performing a diagnosis on the selected system. The first step consists in choosing the 8 parameters that you wish to analyse. The selected parameters must be calibrated according to the device to be analysed. Once the setting is complete, press the RECORD push-button to start recording. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 10. Why should we divide the parameters in a group to record the data while we are performing a reading with the self-diagnosis?  Logical order of reading: Dividing the parameters in logical groups allows to display simultaneously all the data referring to a component or a system to be tested (e.g. lambda sensors)  Analysis of the data over time: Often, the instantaneous reading does not clearly indicate the trend of a specific parameter, and above all it does not facilitate the comparison of several parameters read simultaneously but occurring at different times.  Storing a case: All records are stored «forever» in a DDS 2.0 personal database, where it is possible to retrieve the history of the analyses performed on a specific vehicle. Even more important is the fact that such analyses represent valuable information for comparing the data with other similar vehicles. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Fault analysis on the road through the LOG function
  • 11. VIN Date Report Form: notification of fault TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Fault analysis on the road through the LOG function Licence plate
  • 12. A B C A) Zoom: enables to zoom in/out of the displayed area B) Scrolling: shifts the acquisition time area C) Cursor detail: indicates the exact value of the parameter at the black vertical line TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Fault analysis on the road through the LOG function
  • 13. Use of DMT tool 1) Probe connector 2) Dot matrix LCD display 3) UP key for menu navigation 4) DOWN key for menu navigation 5) USB, connector for recharge and connection to a PC 6) Save/Canc, enables to select a desired function and to save or cancel the measurements performed 7) Power / Esc, tool on and off key. It is also used to exit the function menu TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 14. Use of DMT tool 1) Fitting for compression test with small spark plug 2) Fitting for compression test with large spark plug 3) Fitting for fuel pressure test No. 1 4) Fitting for oil pressure test 5) Fitting for fuel pressure test No. 2 6) Fitting for fuel pressure test on a junction 7) Extra fitting for oil pressure test 8) Pressure probe 9) Current probe 10) USB cable 11) DMT 12) Belt Analyzer (not available in the kit) TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.
  • 15. Use of DMT tool TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised.  Keep POWER pressed for more than 3 seconds to turn on the tool  The tool automatically recognises the type of probe connected and displays the relevant menu with the available functions. The current tests with the DMT should always be considered solely to analyse the absorption of the electric system of a motorcycle with key on OFF. Maximum current read by this tool is 10 mA. The current test menu includes the functions:  Ammeter, instantaneous reading of the value of the current absorbed by the motorcycle.  Check, preliminary current absorption test on a motorcycle in key-off status.
  • 16. Use of DMT tool TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Prior to initiating the reading, the menu will prompt operator to check whether the motorcycle is in the key-off status. After that, a 90 second countdown will be started in order for the control units to perform the power latch phase At the end of countdown, the tool starts measuring the current. Ammeter Mode Check Mode
  • 17. Use of DMT tool TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Check Mode TEST PASS Test successfully carried out. The current absorption is below the maximum threshold required. Carry out measuring all the same, using the ammeter menu and fill in an information report on Youtech. TEST CHECK The test shows "faulty" absorptions. It is necessary to check the motorcycle electric system to find out the cause for the excessive current absorption. Try to recharge the battery and fill in the relevant assistance or pre-approval request on Youtech.
  • 18. Use of DMT tool TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Disconnect the battery system negative pole and fit the DMT cable in series connection between the battery and the negative pole itself. - +
  • 19. Guide for filling out the diagnosis technical report TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. What are the advantages of a standard diagnosis mode?  Repeatability (same method independently of the fault)  Fast identification of the fault  Certainty of the diagnosis (reduces the risk of useless replacements) The aim of this form is to encourage the organisation of a diagnostic process. The participant has to fill in the form completely. The diagnostic path can be summarised in 7 steps: 1. collecting the information about the motorcycle and the condition of the instrument panel. 2. Scanning the motorcycle electronic system: GLOBAL SCAN 3. Specific diagnosis of the control unit showing the fault or connected to the signalled fault 4. Check DTC for any SAT bulletins or TIPS relevant to the fault under test 5. Electric diagnosis of the components 6. Electric diagnosis of the battery absorption condition in key-off status 7. Final considerations and solution
  • 20. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. First of all, what is needed to start a correct diagnosis?  Collecting all the information about model and outfitting  Collect the information relevant to the fault reported by the customer Vehicle Model: DUCATI MULTISTRADA 1200 S/T Year: 2013 Accessories and optionals: HANDS FREE TAN K PLU G, HEATED HANDGRIPS, ANTI-THEFT SYSTEM Performance Kit: NO VIN ZDMA300AAAA000010 Reported fault: Faulty battery discharging - after one month the battery is completely down. DSB (Key ON) visual status description Dot-Matrix display: No fault signalling GEAR OK DTC OK Turn Indicators OK Odometer 12352 EOBD OFF ABS OFF OIL ON TEMP 20 Guide for filling out the diagnosis technical report
  • 21. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. The Global Scan is the first diagnostic check that enables to gain an overview of the condition of electronic systems available on the motorcycle:  status of the faults present  software compatibility  available software updates  whether VIN number is correct DIAGNOSTIC PATH 1 GLOBAL SCAN ECU status/errors System Expected SW/ SW compatibility SW vers. SW avail. for download VIN Correct VIN? (OK – KO) ERR ECU MELCO D / D 3 NO ZDMA300AAAA000010 OK ERR BBS -- / -- 38 NO ZDMA300AAAA000010 OK OK DSB MTA G / G 2 NO ZDMA300AAAA000030 KO OK HAND FREE A / A 50 YES Missing ABS Bosch -- / -- 0 NO Guide for filling out the diagnosis technical report
  • 22. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. The data collected by the Global Scan, the information from the customer and the info read on the instrument panel will give an indication on where to start the check. The main operations to consider are: 1) self-diagnosis, using DDS2.0 for the control unit showing ATT (live) or MEM (stored) errors 2) electric tests by checking voltage, current, resistance and continuity by means of a multimeter 3) electric tests by checking the current absorbed by the motorcycle in key-off using the DMT tool. Guide for filling out the diagnosis technical report
  • 23. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. The step following Global Scan consists in selecting the control unit from which the self- diagnosis should be started and in filling in completely the table of unit 2. Besides the list of errors, the following fields - which are essential for a correct diagnosis - must be present and must be completed. • ECU info • Engineering parameters • Statuses • Activations • Settings. 2a Control unit diagnosis: Error page: Description Status Part no. CAN – ABS data lost ATT U0121 Parameter page Status page Description Value Description Value Rear wheel speed 0.0 Suspensions control unit present Present Front wheel speed 0.0 Tyre sensors present Not present System voltage measured in th BBS 12V ABS present Present Fuel level 0.0 Litres Anti-theft expected Not Present BBS odometer 12352 km Guide for filling out the diagnosis technical report
  • 24. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Use the activation page to find out whether any of the actuators is not working properly. Warning: in case of errors on the actuators, some of the activations may not be available. Complete the settings field with the info on what has to be used after fixing the fault. After checking for faults in the control units as described above in unit 2, now check if any SAT service bulletins and/or Tips&Tricks referring to the signalled problem or to the diagnosed errors are available: Activation page Settings page Description Value/notes Description Value/notes Exhaust valve activation Done / KO Restore CAN line Done / KO Fan activation Done / KO Reset ECU debug packages Done / KO Reset gears Done / KO 3 Check availability of SAT TB and/or Tips&Tricks SAT / Tips&Tricks reference Bulletin description Useful? 887-SAT DDS 2.0 FUNCTIONS FOR HYPERMOTARD AND HYPERSTRADA MODEL YEAR 2013 YES Guide for filling out the diagnosis technical report
  • 25. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. Relying on the information collected and the checks carried out in the units as described above, assess whether it is necessary to perform one or more electric tests using a multimeter: It is a good practice to carry out general checks when examining an electric system, such as check of fuses, power supply and ground points of control units and actuators. Besides, check electric continuity of the affected wiring branches. 4 Electric diagnosis Part Type of measurement (Resistance-Voltage- Current) Check points Description Value Outcome (ok – ko) Pin (PM) Pin (PM) ECU Resistance 38 (ECU) 47 (ECU) Engine rpm sensor resistance with disconnected connector 1.5kΩ OK ECU Voltage 52 (ECU) GND TPS power supply 4.1V KO BBS Continuity 11 (BBS) 51 (ECU) CAN L line 0Ω OK Guide for filling out the diagnosis technical report
  • 26. TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. The DMT tool will allow checking the battery absorption: 5 Electric diagnosis - Current absorption test Absorption (mA) Outcome (OK – KO) Service solution to be adopted 0.3 mA OK If OK, perform a battery check-up with recharge and date check. If KO, check YouTech for availability of a SAT TB relevant to the problem. If it is not available, fill in a request form. 6 Fault fix - Final comments In this final part, divide the comments to the case study in three points: 1. Further symptoms: accurate listing of all the symptoms detected besides the reported fault 2. Causes for the fault: describe what is generating the conditions for the fault being analysed 3. List of corrective measures to fix the fault Guide for filling out the diagnosis technical report
  • 27. Case studies under test TEXA S.p.A. - Copyright © All rights reserved. All images and texts are the property of TEXA S.p.A. Any reproduction - even partial - and disclosure are forbidden unless they have been authorised. 1) Multistrada MY ’13 case studies • DSS fault • Suspension control fault • Faulty battery consumption 2) Hypermotard MY ’13 case studies • Erratic speed and power loss • Misfiring 3) 1199 Panigale case studies • Partial operation of left-hand switch • Failure to start the vehicle • ABS system fault GOOD LUCK WITH YOUR WORK!!