1. A3 language
as the glue for the Lean
transformation
Marcin Kokott
http://twitter.com/MKokott Agile/Lean Coach, Senior Consultant
Tieto,
marcin.kokott@tieto.com
© 2011 Tieto Corporation

2. We all have powerfull tool
• We have most powerfull tool that natural selection have ever
devise
• Implanting your thoughts from your mind to other… without surgery!
• Chimpanzees can’t improve... We can 
• …take one idea and improve it
• Seeing something means I can steal it
• Languages to block the threath
• Social learning or „family groups”
• How many languages we have in our organizations
• Cultural, Management levels, groups…
© 2011 Tieto Corporation

3. Introduction
• Former developer, team leader, project manager
• ...more than 9 years experience in IT
• Currently Agile/Lean Coach of business critical
cases in Tieto
• ...has been implementing Agile & Lean in various types of projects for last 3
years in context of distributed deliveries (whole Scandinavia, Germany,
Netherlands, Poland, Czech Republic, Austria, India and China)
• Core team for Lean@Tieto
© 2011 Tieto Corporation

4. Improvement:
• NOW?
• REALITY?
• Anything for ME?
• NOT FIRE-FIGHTING?
• ACTIONS?
• HOW LONG?
• HOW MUCH?
• CHECK IT?
• WHEN it will be DONE?
• …and we don’t have a time - make it one page .
© 2011 Tieto Corporation

5. © 2011 Tieto Corporation

6. Simple
• “If you can't explain it simply,
you don't understand it well enough”
A.Einstein
• „No pictures ??? It’s boring…”
• GO and SEE
• „SPACE-BOXED”
© 2011 Tieto Corporation

7. Common goal
• Different people, roles, expectations
• Show whole elephant
• Sell it – not push it!
• Money, Lead-time, Delivery speed, Challenging (Kaikaku)
• Transparent
”Most business processes are 90% waste
and 10% value-adding work” (Jeffrey K. Liker)
© 2011 Tieto Corporation

8. Everyone speaks
• Agreed by every stakeholder
• Continuous discussion and selling
• Understandable by everyone
• ROI, CSS, Lead-Time, Efficiency
• No YES-NO
• If you don’t agree fully – show different situation
© 2011 Tieto Corporation

9. Solid
• Investment
• 30-60 days of implementation
• Measurable
• Clear ROI and fast
• Schedule, measure
• Cost of change
• Actions
© 2011 Tieto Corporation

10. Summary
• “If you can't explain it simply, you don't understand it well
enough”
• A.Einstein
• Use language to LEARN
• Bottom-up, Top-down… and „injections of catalyst”
• „Think fast, speak slow”
© 2011 Tieto Corporation

11. See also on BoF:
Roman Smirak
„Transforming 18000 people
company – Lean@Tieto”
Marcin Kokott
Agile/Lean Coach, Senior Consultant
Tieto,
marcin.kokott@tieto.com
http://twitter.com/MKokott
© 2011 Tieto Corporation