2. Director’s Message
“We aim to provide our customers with highest possible service levels in construction
services with a view to achieve maximum customer satisfaction, through competitive price
and cost with our uncompromising quality services”
Director – LALJI RATNA KARSAN
INTRODUCTION
Incorporated in 2004, the company has successfully operated in Mombasa for over seven
years working on both small and large scale construction, repair, and alteration projects
focusing on residential and commercial contracting. Quality, integrity, and honesty set
Reliance Company apart from other builders. We understand the importance of each and
every building project, from small tenant renovations to multi-million office buildings.
Our Vision
To be widely admired and be the preferred
construction company, by setting the highest
standards in customer service, reliability and cost
containment.
Employing the best people committed to delivering
excellent results that exceed our customers’
expectations while adhering to the highest
standards of workmanship and service.
3. Our Company Policy
Our aim is to become a leader in our field by providing clients with a high standard of work
conforming to contract specifications, with a clear focus on achieving client and employee
satisfaction.
Reliance Company has established the following measurable objectives:
Ensure we understand our client’s requirements and
that these requirements are satisfied to the best of
our ability.
Ensure effective and efficient delivery of our services
to meet the needs and expectations of our clients.
Ensure we provide cost effective solutions to our
clients.
Ensure that activities engaged by the company are
conducted safely for employees, subcontractors and
visitors to maximise performance.
4. Our Services
Reliance Company offers its clients a full range of general contracting services. With our
own highly skilled workforce performing demolition, major refurbishments, specialist new
build projects, renovation and refurbishment of old and listed buildings and individual
construction works, and our team of top notch subcontractors, we can assure our clients of
projects built properly, delivered on time, and at fair and reasonable prices.
In testament to our success in keeping our commitment of delivering high quality work on
time and within budget, the vast majority of our work is obtained through negotiation or
select invited list bidding and we can with pride, reference numerous repeat clients.
Reliance Company will be honored to add you to our list of satisfied clients and stands
ready to assist you in your upcoming building program offering honesty, integrity, quality
and value. Please contact us with any construction needs you may have.