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Evolving A Market-Led
Positioning For Nigeria
Lampe Omoyele
Managing Director,
Lucent Consulting Company
04/08/17
NIGERIA’S
POSITIONING
CONUNDRUM
Marketing 101: Positioning is the space that a brand occupies in the mind of the target market
relative to other brands.
“You guys are Aggressive, domineering, loud,
corrupt, and not to be trusted”
Panic mode ‘Nigerien, Nigerien!’ on sighting my green passport
Often times, these perceptions
and stereotyping have
translated into unfavorable
attitudes and behavior towards
Nigerians by non-Nigerians.
The world is telling our
story whether we approve
of the version or not
The story is told of the Kenyan
woman who declined her husband’s
request to have a fifth child on the
premise that she had heard that
‘Every fifth African is a Nigerian’!
Nigeria occupies a space, a
positioning in the minds of
citizens of the world that are aware
of the country
Is Nigeria in Brazil?!
“In positioning the nation state’ ‘having a clear,
differentiated positioning gives a country an
advantage in attracting investment,
business and tourism, and in building
markets for its exports. Positioning and national
image also matters greatly in public diplomacy
and cannot be taken for granted. successful marketing
involves a long-term commitment to consistent and
comprehensive execution of a positioning
strategy that sets forth the distinctive
strengths and benefits the nation offers to the
people and businesses it wishes to attract’. ”
John Quelch and Katherine Jocz,
These Countries battle for mind positioning
against all odds
Columbia & Drugs
Indonesia focused on our strengths despite
the struggle with human trafficking. Recently
changed their branding from ultimate in
diversity to wonderful
Top of mind positioning
Kenya: Safari and
animals; hakuna matata China; manufacturing and
industry; ‘fake’.
Brazil: football and
samba.
Jamaica: Marley,
marijuana, carnivals
and Usain Bolt.
USA: dreams fulfilled,
and these days, Trump;
Switzerland: discrete
banking services;
‘stolen money’.
England: cool, traditional
and the Queen.
So are we saying nation-branding can be handled like product positioning?
Yes.
YES
“Equally challenging, though,
is repositioning countries that,
In the absence of
positive impressions, have
become, rightly or wrongly,
tarnished with a negative
image”
(Kotler and Gertner, 2002).
The real question is:
what is Nigeria’s
positioning
strategy?
Some say
‘Giant
of
Africa’?
.
Attempts have been made by previous
administrations to ‘reposition’ Nigeria
How did this do?
Too little or no success mostly due
to:
• faulty premise
• bureaucracy
• politicization
• inconsistency
• poor investment
• lack of shared and clear
purpose & sustainable vision
which led to poor execution.Many Nigerians felt disconnected from the
campaign and found it difficult to effectively
promote the initiative organically.
How did this do?
Tried to overcome the problems
of its predecessor by being
more people-driven and inward
in its approach, and aimed at
reorienting the people to focus
on their strengths and not their
weakness;
However execution lacked
depth, participation, funding
and inadvertently restricted the
campaign to a mere logo and
slogan.
Positioning goes beyond
slogans.
You know
Ben, the
white house
is the best
place to work!
Must be Authentic and Real
Be Authentic and Real
Identify target audience and be sure it is
believable
.
It should be inspirational and
aspirational .
Examples From Other Climes
Business and political leaders
jointly worked to restore national
pride and economic performance.
The1992 Barcelona Olympics
successfully showcased the new
Spain to the world.
Spain backed up its new image with
public sector reforms and improved
infrastructure; Spanish GDP
accelerated throughout the 1990s.
Real Madrid and Barcelona, and the
prominence of actresses as
Penelope Cruz have also impacted
on Spain’s imagery.
References:
Gilmore, 2002; Olins, 1999; Fiona Gilmore, 2001;
John Quelch and Katherine Jocz, 2004)
Tony Blair government’s ‘Cool Britannia’
marketing programme launched in the late
1990s, to update perceptions of Britain.
.
Britain’s policy makers wanted the world to learn
about British creativity, adventurousness and
entrepreneurship in science, technology and
business — a positioning presumably intended to
accord with the emergence of a new knowledge
economy where Britain has competitive
advantages.
The resulting campaign was widely derided in the
Media.
Not surprisingly, the research showed that people
in other countries continued to see Britain as
highly traditional (but favourably so).
The campaign lasted around three years before
being droppedReferences:
(Gill, 2001; The Economist, 2002; Quelch and Jocz, 2004).
South Africa repositioned from the apartheid country to
the rainbow nation, turning a weakness to strength.
Nelson Mandela was South Africa’s major brand asset,
who was milked to the hilt.
Tourism was a key driver and the country leveraged the
successful hosting of the 2010 FIFA World Cup.
South Africa’s equity was also enhanced by pan-African
brands such as MTN, DSTV and SABMiller.
Despite recurrent race tensions and xenophobia, South
Africa which like Nigeria fell into an economic recession
in the first quarter of 2017, a recent report by Reuters
estimates a 13% growth in its Tourism sector this year
compared to previous years.
The USA is positioned as the country where dreams are
fulfilled (hence, the American dream).
Individual states promote themselves internally and
externally to tourists and investors to the benefit of the USA
as whole.
The strong brand equity of American-originated brands
reinforces the country’s positioning and equity (according to
Interbrand’s 2016 brand equity measurement, 7 of the 10
leading brands globally by equity are American-grown).
Having control over global media also enables the USA to tell
its own side of the story more prominently and favourably.
As part of a nation building initiative
and plan to reposition India as a
global design and manufacturing
hub, the prime minister launched a
Make In India Initiative in 2014.
The result is that in 3 years, the
country moved up 9 places in the
World Bank 2017 ease of doing
business report.
Brand Nigeria: The Positioning Road Map
With almost 200
nations in the world
competing for
attention and
favorable attitudes,
Nigeria needs to
win the battle for
the minds and
resources of
citizens of the world
starting from
Nigerians
themselves.
This is not an academic exercise
It is about driving for global competiveness for the overall
good health and wealth of the citizenry.
In order to gain insights into Nigeria’s competitive advantage
What is it that we do or can do better than
most other countries of the world?
What is the Nigerian brand essence?
What are the brand values?
What is the Nigerian differentiator?
Who are our key audiences?
the core of a country’s brand must capture the spirit of the people
of that nation and their shared purpose. The spirit of
the people and the spirit of their place are deeply
connected. Part of this spirit consists of values that endure no
matter the times because they represent what the
nation’s’ citizens believe about themselves
(Fiona Gilmore)
Diverse but with shared
purpose and values?
‘do Nigerians have a shared purpose and
shared values?’
E go better!
‘God dey’
tenacious
Resilient and
resourceful Survivors and
sanguine.
Industrious and
ingenious.
confident and gregarious
our culture and
identity
diverse and
colourful people.
we love ‘jollofing’,
euphemism for loving the
good life.
Drawing inspiration from Nkiru Asika’s poem, ‘I am Nigerian’
I am one in 5 Africans. I
am one in 8 Black people,
anywhere in the world.
I am a Nobel Prize
Winner. An Olympic Gold
Medalist. A Grammy
Award Winner.
A Soccer Champion. A
Prince of the Vatican. An
Oscar Nominee. A Giant
of Literature.
A Distinguished Scientist.
A Musical Icon.
Nigeria has assets such as our
people, music, movies, natural
resources, a burgeoning IT
industry and more.
Sector Size
Large Sectors
1.55 1.74 2.07 2.23 2.31 2.57 3.32 3.71 3.73 4.05
7.21
8.42 8.90
17.16
21.91
0.00
5.00
10.00
15.00
20.00
25.00
Broadcasting
Livestock
Textile,Apparel&…
Education
PublicAdministration
FinancialInstitutions
OtherServices
Construction
Professional,Scientific&…
Food,Beverage&Tobacco
RealEstate
CrudePetroleum&…
Tele.&Inform.Services
Trade
CropProduction
%
LARGE SECTORS (% OF GDP) - 2016
1.87 1.88 2.17 2.20 2.30 2.76
3.65 4.17 4.19 4.33
6.32
8.90 9.16
17.7818.57
0.00
4.00
8.00
12.00
16.00
20.00
Broadcasting
Livestock
Education
Textile,Apparel&…
PublicAdministration
FinancialInstitutions
Professional,Scientific&…
Construction
OtherServices
Food,Beverage&Tobacco
RealEstate
CrudePetroleum&…
Tele.&Inform.Services
Trade
CropProduction
%
LARGE SECTORS (% OF GDP) - 2017-Q1
Source: Kainosedge Consulting Limited
The Nigerian spirit is captured
by the word ‘Naija’ which
connotes ‘strength and
smartness’.
Within these words, lies the
Nigerian brand and
ingredient for
positioning.
So food-for-thought for a work-in-progress
positioning statement for Nigeria
‘Nigeria: where hope and
opportunity converge’.
‘Nigeria: more than oil. ‘
‘We are
Nigeria, the
land of
opportunity
for the brave,
the strong
and the
smart’.
‘Nigeria: the
land of
adventure and
hope’.‘Nigeria:
where all
things are
possible’.
‘Naija: where
anything can
happen’.
‘Nigeria:
Possibilities’.
Positioning using the
Spirit of the People
“Enterprise”
Enterprise
Energy
Enthusiasm
Culture
Natural
resources
Entertainment
Football
Fashion
Technology,
Media & Telco Business
Food
Opportunities
Nigerian Millenials
Africa
UK
USA
We need to support this positioning
Good marketing cannot always make up for negative product perceptions, or
observable negative reality on the long run, so we would need to fix what
is wrong about Nigeria such as address infrastructure deficits; ease
of business; the increasing poverty line etc.
We Need To Accentuate Our
Positives
Austria, was able to ride out the negative
image impact from the rise to power of Jorg
Haider, thanks to positive associations with
Mozart, Salzburg and the Vienna waltz.
Government can’t do it all
alone
This job needs ambassadors
Executing The Positioning Strategy: Every
Nigerian, An Ambassador.
Even Akon agrees.
In conclusion
Developing and executing a
clear and consistent
positioning for Nigeria would
impact positively on the
economy of the nation, and
should therefore be a
strategic imperative.
Ese
Nagode
Dalu
www.lucentconsultingng.com
info@lucentconsultingng.com
Let’s keep the conversation going

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Evolving A Market-Led Positioning For Nigeria

  • 1. Evolving A Market-Led Positioning For Nigeria Lampe Omoyele Managing Director, Lucent Consulting Company 04/08/17
  • 2. NIGERIA’S POSITIONING CONUNDRUM Marketing 101: Positioning is the space that a brand occupies in the mind of the target market relative to other brands.
  • 3. “You guys are Aggressive, domineering, loud, corrupt, and not to be trusted”
  • 4. Panic mode ‘Nigerien, Nigerien!’ on sighting my green passport
  • 5. Often times, these perceptions and stereotyping have translated into unfavorable attitudes and behavior towards Nigerians by non-Nigerians.
  • 6. The world is telling our story whether we approve of the version or not The story is told of the Kenyan woman who declined her husband’s request to have a fifth child on the premise that she had heard that ‘Every fifth African is a Nigerian’!
  • 7. Nigeria occupies a space, a positioning in the minds of citizens of the world that are aware of the country Is Nigeria in Brazil?!
  • 8. “In positioning the nation state’ ‘having a clear, differentiated positioning gives a country an advantage in attracting investment, business and tourism, and in building markets for its exports. Positioning and national image also matters greatly in public diplomacy and cannot be taken for granted. successful marketing involves a long-term commitment to consistent and comprehensive execution of a positioning strategy that sets forth the distinctive strengths and benefits the nation offers to the people and businesses it wishes to attract’. ” John Quelch and Katherine Jocz,
  • 9. These Countries battle for mind positioning against all odds Columbia & Drugs
  • 10. Indonesia focused on our strengths despite the struggle with human trafficking. Recently changed their branding from ultimate in diversity to wonderful
  • 11. Top of mind positioning Kenya: Safari and animals; hakuna matata China; manufacturing and industry; ‘fake’. Brazil: football and samba. Jamaica: Marley, marijuana, carnivals and Usain Bolt. USA: dreams fulfilled, and these days, Trump; Switzerland: discrete banking services; ‘stolen money’. England: cool, traditional and the Queen.
  • 12. So are we saying nation-branding can be handled like product positioning? Yes. YES
  • 13. “Equally challenging, though, is repositioning countries that, In the absence of positive impressions, have become, rightly or wrongly, tarnished with a negative image” (Kotler and Gertner, 2002).
  • 14. The real question is: what is Nigeria’s positioning strategy?
  • 16. Attempts have been made by previous administrations to ‘reposition’ Nigeria
  • 17. How did this do? Too little or no success mostly due to: • faulty premise • bureaucracy • politicization • inconsistency • poor investment • lack of shared and clear purpose & sustainable vision which led to poor execution.Many Nigerians felt disconnected from the campaign and found it difficult to effectively promote the initiative organically.
  • 18. How did this do? Tried to overcome the problems of its predecessor by being more people-driven and inward in its approach, and aimed at reorienting the people to focus on their strengths and not their weakness; However execution lacked depth, participation, funding and inadvertently restricted the campaign to a mere logo and slogan.
  • 20. You know Ben, the white house is the best place to work! Must be Authentic and Real Be Authentic and Real
  • 21. Identify target audience and be sure it is believable
  • 22. . It should be inspirational and aspirational .
  • 24. Business and political leaders jointly worked to restore national pride and economic performance. The1992 Barcelona Olympics successfully showcased the new Spain to the world. Spain backed up its new image with public sector reforms and improved infrastructure; Spanish GDP accelerated throughout the 1990s. Real Madrid and Barcelona, and the prominence of actresses as Penelope Cruz have also impacted on Spain’s imagery. References: Gilmore, 2002; Olins, 1999; Fiona Gilmore, 2001; John Quelch and Katherine Jocz, 2004)
  • 25. Tony Blair government’s ‘Cool Britannia’ marketing programme launched in the late 1990s, to update perceptions of Britain. . Britain’s policy makers wanted the world to learn about British creativity, adventurousness and entrepreneurship in science, technology and business — a positioning presumably intended to accord with the emergence of a new knowledge economy where Britain has competitive advantages. The resulting campaign was widely derided in the Media. Not surprisingly, the research showed that people in other countries continued to see Britain as highly traditional (but favourably so). The campaign lasted around three years before being droppedReferences: (Gill, 2001; The Economist, 2002; Quelch and Jocz, 2004).
  • 26. South Africa repositioned from the apartheid country to the rainbow nation, turning a weakness to strength. Nelson Mandela was South Africa’s major brand asset, who was milked to the hilt. Tourism was a key driver and the country leveraged the successful hosting of the 2010 FIFA World Cup. South Africa’s equity was also enhanced by pan-African brands such as MTN, DSTV and SABMiller. Despite recurrent race tensions and xenophobia, South Africa which like Nigeria fell into an economic recession in the first quarter of 2017, a recent report by Reuters estimates a 13% growth in its Tourism sector this year compared to previous years.
  • 27. The USA is positioned as the country where dreams are fulfilled (hence, the American dream). Individual states promote themselves internally and externally to tourists and investors to the benefit of the USA as whole. The strong brand equity of American-originated brands reinforces the country’s positioning and equity (according to Interbrand’s 2016 brand equity measurement, 7 of the 10 leading brands globally by equity are American-grown). Having control over global media also enables the USA to tell its own side of the story more prominently and favourably.
  • 28. As part of a nation building initiative and plan to reposition India as a global design and manufacturing hub, the prime minister launched a Make In India Initiative in 2014. The result is that in 3 years, the country moved up 9 places in the World Bank 2017 ease of doing business report.
  • 29. Brand Nigeria: The Positioning Road Map
  • 30. With almost 200 nations in the world competing for attention and favorable attitudes, Nigeria needs to win the battle for the minds and resources of citizens of the world starting from Nigerians themselves.
  • 31. This is not an academic exercise It is about driving for global competiveness for the overall good health and wealth of the citizenry.
  • 32. In order to gain insights into Nigeria’s competitive advantage
  • 33. What is it that we do or can do better than most other countries of the world? What is the Nigerian brand essence? What are the brand values? What is the Nigerian differentiator? Who are our key audiences?
  • 34. the core of a country’s brand must capture the spirit of the people of that nation and their shared purpose. The spirit of the people and the spirit of their place are deeply connected. Part of this spirit consists of values that endure no matter the times because they represent what the nation’s’ citizens believe about themselves (Fiona Gilmore)
  • 35. Diverse but with shared purpose and values?
  • 36. ‘do Nigerians have a shared purpose and shared values?’ E go better! ‘God dey’ tenacious Resilient and resourceful Survivors and sanguine. Industrious and ingenious. confident and gregarious our culture and identity diverse and colourful people.
  • 37. we love ‘jollofing’, euphemism for loving the good life.
  • 38. Drawing inspiration from Nkiru Asika’s poem, ‘I am Nigerian’ I am one in 5 Africans. I am one in 8 Black people, anywhere in the world. I am a Nobel Prize Winner. An Olympic Gold Medalist. A Grammy Award Winner. A Soccer Champion. A Prince of the Vatican. An Oscar Nominee. A Giant of Literature. A Distinguished Scientist. A Musical Icon.
  • 39. Nigeria has assets such as our people, music, movies, natural resources, a burgeoning IT industry and more.
  • 40. Sector Size Large Sectors 1.55 1.74 2.07 2.23 2.31 2.57 3.32 3.71 3.73 4.05 7.21 8.42 8.90 17.16 21.91 0.00 5.00 10.00 15.00 20.00 25.00 Broadcasting Livestock Textile,Apparel&… Education PublicAdministration FinancialInstitutions OtherServices Construction Professional,Scientific&… Food,Beverage&Tobacco RealEstate CrudePetroleum&… Tele.&Inform.Services Trade CropProduction % LARGE SECTORS (% OF GDP) - 2016 1.87 1.88 2.17 2.20 2.30 2.76 3.65 4.17 4.19 4.33 6.32 8.90 9.16 17.7818.57 0.00 4.00 8.00 12.00 16.00 20.00 Broadcasting Livestock Education Textile,Apparel&… PublicAdministration FinancialInstitutions Professional,Scientific&… Construction OtherServices Food,Beverage&Tobacco RealEstate CrudePetroleum&… Tele.&Inform.Services Trade CropProduction % LARGE SECTORS (% OF GDP) - 2017-Q1 Source: Kainosedge Consulting Limited
  • 41. The Nigerian spirit is captured by the word ‘Naija’ which connotes ‘strength and smartness’. Within these words, lies the Nigerian brand and ingredient for positioning.
  • 42. So food-for-thought for a work-in-progress positioning statement for Nigeria ‘Nigeria: where hope and opportunity converge’. ‘Nigeria: more than oil. ‘ ‘We are Nigeria, the land of opportunity for the brave, the strong and the smart’. ‘Nigeria: the land of adventure and hope’.‘Nigeria: where all things are possible’. ‘Naija: where anything can happen’. ‘Nigeria: Possibilities’.
  • 43. Positioning using the Spirit of the People “Enterprise” Enterprise Energy Enthusiasm Culture Natural resources Entertainment Football Fashion Technology, Media & Telco Business Food Opportunities Nigerian Millenials Africa UK USA
  • 44. We need to support this positioning Good marketing cannot always make up for negative product perceptions, or observable negative reality on the long run, so we would need to fix what is wrong about Nigeria such as address infrastructure deficits; ease of business; the increasing poverty line etc.
  • 45. We Need To Accentuate Our Positives Austria, was able to ride out the negative image impact from the rise to power of Jorg Haider, thanks to positive associations with Mozart, Salzburg and the Vienna waltz.
  • 46. Government can’t do it all alone
  • 47. This job needs ambassadors Executing The Positioning Strategy: Every Nigerian, An Ambassador. Even Akon agrees.
  • 48. In conclusion Developing and executing a clear and consistent positioning for Nigeria would impact positively on the economy of the nation, and should therefore be a strategic imperative.