Empowerment workshop

1. Empowerment
Lawrence Hallett
Wales Quality Centre
Friday 16th August 2013
Wednesday, 14 August 13

2. 3 Empowerment Questions
• What
• Why
• How
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3. What is it?
• Working in pairs write a definition of
empowerment
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4. "The best executive is the
one who has sense
enough to pick good men
to do what he wants done,
and self-restraint enough
to keep from meddling
with them while they do it."
Theodore Roosevelt
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5. A literal definition
Empower
verb
[with object and infinitive]
• give (someone) the authority or power to do something:members are
empowered to audit the accounts of limited companies
• [with object] make (someone) stronger and more confident, especially in
controlling their life and claiming their rights:movements to empower the
poor
Derivatives
empowerment
noun
Source
Oxford Dictionaries
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6. A Business Definition
A management practice of sharing information, rewards,
and power with employees so that they can take
initiative and make decisions to solve problems and
improve service and performance.Empowerment is
based on the idea that giving employees skills,
resources, authority, opportunity, motivation, as well
holding them responsible and accountable for outcomes
of their actions, will contribute to their competence and
satisfaction.
Read more: http://www.businessdictionary.com/definition/empowerment.html#ixzz2bqWrr8eo
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7. List 3 words that spring
to mind when you hear
the word power
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8. How do you empower someone?
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9. How could you be more
empowered?
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10. The Sausage factory
model
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11. The Sausage factory
model
My
Behaviour
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12. The Sausage factory
model
My
Behaviour
Team
performance
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13. The Sausage factory
model
My
Behaviour
Team
performance
Improved
Team performance
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14. The Sausage factory
model
My
Behaviour
Team
performance
Improved
Team performance
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15. The Sausage factory
model
My
Behaviour
Team
performance
Improved
Team performance
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16. The Sausage factory
model
My
Behaviour
Team
performance
Improved
Team performance
Change
my
behaviour
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17. "Power can be taken, but not
given. The process of the
taking is empowerment in
itself."
Gloria Steinem
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18. Why empower?
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19. 3 Critical outcomes driven
by empowerment
Performance
Innovation
Organisational citizenship
Full citation: Seibert, S.E., Wang, G, and Courtright, S.H. (2011). Antecedents
and consequences of psychological and team empowerment: A meta-analytic
review. Journal of Applied Psychology
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20. A working example
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21. The Barriers
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22. 3 fundamental barriers
Not walking the talk
Non participation
Empowerment is a byproduct
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23. How would you enable empowerment in
your organisation?
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24. The enablers
Leadership
Positive leadership
e.g.Trust, authenticity, support
High performance practices
e.g.Training, rewards, recognition,
participation, etc
Access to resources
Interesting work
Individual
Self evaluation
Self-efficacy
Locus of control
Full citation: Seibert, S.E., Wang, G, and Courtright, S.H. (2011). Antecedents and consequences of
psychological and team empowerment: A meta-analytic review. Journal of Applied Psychology
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25. Schiens 5
Attention
Reactions to crises
Role modeling
Allocation of rewards
Criteria for selection and dismissal
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26. Hand over plans
The Role
Skills needed
Current skill level
Gap analysis
Timescales
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