1. LeAnn Smith
laws562012@gmail.com
(904) 250-5017
OBJECTIVE:
Obtain a challenging leadership position applying creative problem solving and lean
management skills with a growing company to achieve optimum utilization of resources and
maximize profits.
WORK EXPERIENCE:
METRIX STAFFING, A GRIMES COMPANY
HR ASSISTANT/RECRUTING SPECIALIST
May 2016 – Present
Preparing and posting job advertisements, screening applications, arranging interviews,
participating in selection process, and administering pre-employment tests as required.
Providing administrative support to HR, preparing correspondence, forms and reports,
arranging meetings, processing confidential documents, filing electronic and hard copy
reports.
Preparing documentation for new hires, or effective changes in pay, status, or benefits.
Managing sensitive and confidential matters in personnel and employee relations,
organizational changes, protecting confidential information of data and files.
Interpreting, assisting and advising employees and managers regarding cooperative
agreement applications, leave management and benefit administration, HR procedures and
policies.
Conducting research to drive new business, gathering data and statistical reports,
maintaining statistical information.
Coordinated new hire orientation programs.
Administering drug screens, work assessments through Wonderlic, and National criminal
record checks.
Preparing paperwork needed to create new employee profile and place new employee on
payroll using Bridgeware.
Managed hiring process activities such as job boards, websites, conducting orientations
and certifications for placements.
2. ALLEGIANCE STAFFING
STAFFING COORDINATOR
June 2015 May 2016
Experienced in administrative management for staffing temporary positions.
Conducted interviews, skills testing through Wonderlic, ran National background checks,
E-verify compliance and drug screens.
Entered all employee and customer information into Temps Plus software, for invoicing,
billing, and payroll processing.
Processed, verified payroll of employees including review of timesheets, and reviewed
accuracy of payroll reports.
Managed all aspects of daily office operations, ordered office supplies, maintained office
equipment contracts, and negotiated all office contracts with vendors.
Maintained all personnel files and correspondence in a confidential manner.
Maintained established partnerships with customers for recruitment, and drove new
business.
Answered phone calls from clients, manage walk-in applicants, scheduled appointments
for interviews, conducted orientations, certifications in operation of heavy equipment.
DEERFIELD APARTMENTS
LEASING SPECIALIST
February 2015 - June 2015 (Temp Position)
Greeted and met with walk-in prospective residents, explained community amenities.
Explained rental rates, income qualifications, and background requirements.
Prequalified prospective residents prior to lease signing conducted background checks
through HireRite.
Walked through inspection and punch list of apartments for move-in availability
Entered all traffic into Bridgeware database, followed up with prospects to close the lease
Distributed move-in packages, prepared and explained leases, policies, procedures, and
issued gate keys
Assisted with marketing efforts, Open House events, and resident relation events.
BALFOUR BEATTY COMMUNITIES NAS JACKSONVILLE
LEASING SPECIALIST
December 2013 - February 2015
Provided excellent customer service to current and prospective military residents.
Directed applicants in completing required documents and lease applications.
Conducted tours of available homes, provided detailed description of community
amenities.
Managed all paperwork, entered applications with supporting documents into Yardi.
Prepared Resident Responsibility Agreement, move in packets, and BAH allotment
requirements.
3. Screened all applicants in accordance with Fair Housing regulations, and State laws.
Implemented Lead2Lease software, initiated contact with potential residents and
continuous follow-up meeting specific needs of client base.
Managed and maintained all aspects of company website for NAS Jacksonville.
Prepared work orders, took maintenance calls and distributed to maintenance team.
Conducted pre-move in inspections for move-in ready status.
Answered all inbound calls and promptly assisted prospective and current residents.
Monitored and maintained wait list for upcoming and available homes in accordance with
Navy policies and procedures.
Provided office management and all executive administrative duties as assigned.
Assisted in the implementation and coordination of community events, and fund raisers.
Executed leases and lease renewals for 305 on base residential properties.
Earned awards for top leasing specialist with 98% occupancy rate for 296 homes.
WALTON PROPERTY MANAGEMENT
PROPERTY
ADMINSTRATOR
March 2012-December 2013
Coordinated all tenant relations and correspondence, demonstrated excellent customer
service.
Reviewed lease applications, verified credit, income and initiated background checks
Initiated prospect application process, secured deposit(s), in accordance with Fair
Housing regulations.
Completed all lease packets and files for each lease applicant
Maintained property management calendars, took management staff meeting minutes
Performed executive administrative tasks as assigned, conducted office management
operations • Received incoming service and maintenance requests, completed work orders
and assigned to appropriate personnel
Prepared reviewed for accuracy financials for all assigned properties monthly
Responsible for input of operational data and expenditure reports.
Maintained contractor/maintenance point of contact (POC) lists
Managed/maintained residential status reports, tracking reports, correspondence files
Coordinated and orchestrated tenant move-in and move-out inspections.
Developed and maintained positive tenant/landlord relations.
Responsible for tenant notification letters, thirty days prior to renewal of lease term.
Created and executed local marketing strategies and campaigns, while maintaining 96%
occupancy rental rates.
ITEX ENTERPRISES
SALES COORDINATOR
February 2009 - March 2012
Managed online accounts of B2B companies, with 100% retention of clients
4. Provided private membership directory to market your products and services
Assisted in connecting our users in earning ITEX dollars
Scheduled services to build, upgrade, and support of members
Produced claims, requisitions, application orders
Assigned all facets of projects to staff, placed in operational support capacity
Created tracking systems of documents and other files for monitored processing
Initiated correspondence requiring knowledge of agency or program procedures and
policies
Produced written program information to individuals for all lead services.
Developed and maintained confidential and complex filing system.
Coordinated activities with internal and external customers.
Entered and retrieved information using database and data processing programs.
Maintained confidentiality of sensitive information.
Provided network of professionals to maximize the value of ITEX Memberships.
CH2Mhill/FEMA
ADMINISTRATIVE ASSISTANT
August 2008 - January 2009
Prioritized and reviewed coded and source documents for temporary housing units.
Scheduled services to build, upgrade, and support needed infrastructure for temporary
housing.
Produced claims, requisitions, application orders and other documents required by
Federal Emergency Management Agency (FEMA) ) for placement of temporary/modular
housing units.
Assigned all facets of projects to staff, placed in operational support capacity.
Created tracking systems of documents and other files for monitored processing
Initiated correspondence requiring knowledge of agency program procedures and policies
• Produced both written and verbal program information to individuals both inside and
outside the organization.
Maintained complex filing systems in accordance with FEMA regulations.
Interpreted and advised internal, external customers on departmental program
regulations.
Entered and retrieved information using complex database and data processing programs.
Education:
Associate in Business Administration
Frederick Community College
Frederick, MD 1996 to 1998
Skills:
Microsoft Office Suites (10+ years), Outlook Express (10+ years), Internet Explorer (10+
years), Interpersonal Skills (10+ years), Interpersonal Skills, Communication Skills (10+
years), Management Skills (10+ years)