SlideShare a Scribd company logo
1 of 36
Download to read offline
@uberflip @LeadGenius#uberwebinar
Lena Shaw
Director of Marketing & Growth
@LenaShaw
Hana Abaza
VP Marketing, Uberflip
@hanaabaza
How to Assemble a Results-Driven
B2B Marketing Team!
#uberwebinar @uberflip @LeadGenius
WE WILL SEND THE RECORDING.
Questions? We’ve got answers!
(At the end of the webinar J)
#uberwebinar @uberflip @LeadGenius
WE WILL SEND THE RECORDING.
Questions? We’ve got answers!
(At the end of the webinar J)
Join in on
@uberflip @LeadGenius#uberwebinar
STICK AROUND
FOR A DEMO
#uberwebinar @uberflip @LeadGenius
“The new marketer needs to be in charge of everything the
company does. They need to be the first step.”
- Seth Godin
#uberwebinar @uberflip @LeadGenius
#uberwebinar @uberflip @LeadGenius
#uberwebinar @uberflip @LeadGenius
ü  Product
#uberwebinar @uberflip @LeadGenius
ü  Product
ü  Hiring
#uberwebinar @uberflip @LeadGenius
ü  Product
ü  Hiring
ü  Reporting
#uberwebinar @uberflip @LeadGenius
HOW DO YOU BUILD A TEAM THAT DRIVES
GROWTH AND SUPPORTS Operations?
#uberwebinar @uberflip @LeadGenius
Lena Shaw
Director of Marketing & Growth
!
!
!
!
!
!
!
LeadGenius uses teams of digital researchers
and machine learning to supply marketing and
sales teams with custom leads for rapidly
scaling their outbound processes.
Questions to @LenaShaw & @LeadGenius.
We’ll answer them!
#uberwebinar @uberflip @LeadGenius
“Growth Marketing”
Growth is bigger than just Marketing.
•  Scalability
•  Doing more with less
•  Speed
•  ROI
•  Working with limited resources
•  Planning for more people and
more budget
!
!
Who should lead “growth:” marketing or sales?
#uberwebinar @uberflip @LeadGenius
Hiring Your B2B Growth Team 
(Assembling the DNA of your team)
#uberwebinar @uberflip @LeadGenius
Hiring the Right People
•  In sports skill sets are pieced together to
create a team.
•  Trades are made for specific skill sets. The
goal isn’t recruiting or trading for 5 Jordans
(nor is it realistic.) The idea is getting the
forward, the guard, the spot shooter that
everyone wants to draft.
•  As soon as one of those skills breaks down,
the play breaks down. It’s the same with
building highly effective growth marketing
teams. !
!
! What’s the most important skill for a 1st marketing hire?
#uberwebinar @uberflip @LeadGenius
“The Squad”
#uberwebinar @uberflip @LeadGenius
What’s the difference between a “technical marketer”
and a “marketing engineer?”
Identify Candidates With Technical Marketing
and Cross-Disciplinary Skill Sets
Why does “cross-disciplinary” matter?
The questions you want to ask are:
•  Beyond the desired need, has this candidate demonstrated behaviors
illustrating the capacity to learn and contribute in other technical growth
marketing areas?
•  Is this candidate results driven? Creative? Analytical?
Now, how do you look for this?
!
#uberwebinar @uberflip @LeadGenius
Take the role “Demand Generation Manager” for example.
This term is very loaded and often misused.
To avoid wasting resources (time) you need to build out a profile for this candidate.
Wish list:
•  Obsessed with process
•  Understanding of sales cycles
•  Bridge the gap between marketing automation & our CRM
Ideal Candidate Skills:
•  Salesforce Certified Administrator
•  Demonstrated experience using Marketing Automation Platforms
•  Engineering experience
!
!
Should DemandGen manage outbound processes?
#uberwebinar @uberflip @LeadGenius
How did Chris lineup?
•  Certified SFDC admin that created SFDC workflows &
optimized sales operations apps to increase pipeline
by $400k/m
•  Self-educated & launched transition from Marketo to Pardot
1 month ahead of schedule
•  Large optics technician, Assistant Industrial Engineer
•  Awarded Air Force Achievement Medal for troubleshooting
series of massive flight control failures that could have resulted
in three lost sorties resulting in $50k in costs
Yes, I found a marketing ops expert that has built jets in hostile
situations.
!
!
Chris Rodriguez
Demand Generation Manager
@ChrisR_io
!
#uberwebinar @uberflip @LeadGenius
William Wickey:
•  Growth strategy and new user acquisition for New York
Times Bestselling authors such as Ryan Holiday, Tim
Ferriss, Robert Greene, Alex Epstein and Neil Pasricha.
•  Hosted a two-hour mixed-format radio show for two years.
!
!
Mary Nielsen:
•  Undergrad Creative Writing English Instructor while
attending grad school for Creative Writing.
•  Division 1 Student Athlete at Duke
•  Deans list & All ACC Academic - 2011, 2012, 2013
!
!
Beyond the resume …
Content Marketing Manager
@wwickey
Marketing Communications !
Specialist!
!
#uberwebinar @uberflip @LeadGenius
When to rely on freelance teams and contractors
to accelerate growth
When accelerating growth you must to juggle immediate results with long term gains.
Freelancers enable you to:
•  Cover more material than your team has time for
•  Scale new channels quickly
•  Build processes
•  Test strategy without heavy investment
Paid channels such as AdWords are a good example of an area where freelancers
can make an immediate impact.
!
!
!
Where have you effectively used contractors?
Where has is been a disaster?
#uberwebinar @uberflip @LeadGenius
Building Your Marketing Stack
(Tools as a force multiplier)
#uberwebinar @uberflip @LeadGenius
1 Million Marketing Tools. 1 Million Ways to Configure Your Stack.
Have a picture/diagram of your stack? We want to see it.
#uberwebinar @uberflip @LeadGenius
Let’s Simplify: Three Technologies That Need To Talk
OutboundInbound
CRM
Data Quality Is More Important Than Anything Else
How many outbound emails do you send each month?
@uberflip @LeadGenius#uberwebinar
Planning and Strategy
(Doing More With Less)
#uberwebinar @uberflip @LeadGenius
The 2 Things You Must
Get Right Before
Anything Else
You need to build trust to maintain
momentum. Building trust begins
with driving and converting your
ideal customer.
Then you optimize and focus on
doing this at scale while
decreasing your cost per lead.
Targeting & Tracking
How many buyer personas do you have?
#uberwebinar @uberflip @LeadGenius
Define pain points by role, size of company and industry.
#uberwebinar @uberflip @LeadGenius
Buyer Personas
What’s the most important data point
for your buyer personas?
#uberwebinar @uberflip @LeadGenius
Tracking Means Nothing If It’s Not Tied To Spend.
1.  Metrics your internal team will
use to assess performance:
•  Funnel metrics - conversions at each stage of
the funnel
•  First touch attribution - What drove
conversions
•  Sales Velocity - Are you seeing a decrease in
the amount of days between stage changes.
•  Unqualified lead rate
•  CPL by Channel
2. Metrics used to illustrate
ROI to leadership and the
board:
•  # of MQL’s
•  Conversions from MQL to
Opportunity
•  CPL
•  CAC (marketing only)
What metrics are on your marketing dashboard?
+
#uberwebinar @uberflip @LeadGenius
Primary Performance Metric: Lead Velocity Rate (LVR)
LVR Supports predictible and scalable growth.
Consistent MQL qualification and momentum.
Lead database will grow month to month.
+
Strong consistent sales team
=
Consistent, predictible, and scalable revenue growth.
What are your ‘must-have’ performance metrics?
#uberwebinar @uberflip @LeadGenius
Sample Metric Goals
Illustrating ROI
#uberwebinar @uberflip @LeadGenius
Your Strategy in Action
#uberwebinar @uberflip @LeadGenius
#uberwebinar @uberflip @LeadGenius
Conclusion
(Takeaways)
#uberwebinar @uberflip @LeadGenius
ü  Identify Candidates With Technical Marketing
and Cross-Disciplinary Skill Sets
ü  Build Repeatable Processes
ü  Lead Velocity is Your Key Metric
ü  Create 2 Buckets of Metrics
Also,
ü  Mange up by identifying and assessing your
CEO’s concerns– at all times.
ü  Bridge the gap. Growth is not just about sales and
marketing. It’s also customer success and product.
It’s every stage of the customer journey. It’s
understanding and capitalizing on every
engagement and every experience.
!
#uberwebinar @uberflip @LeadGenius
QUESTION TIME!
Lena Shaw
Director of Marketing
& Growth, LeadGenius
@LenaShaw
Hana Abaza
VP Marketing, Uberflip
@hanaabaza
hub.uberflip.com

More Related Content

What's hot

Hubspot celerity webinar_final
Hubspot celerity webinar_finalHubspot celerity webinar_final
Hubspot celerity webinar_final
HubSpot
 

What's hot (20)

The Tools and Levers That Move Sales Development
The Tools and Levers That Move Sales DevelopmentThe Tools and Levers That Move Sales Development
The Tools and Levers That Move Sales Development
 
How To Triple Your Qualified Meetings
How To Triple Your Qualified MeetingsHow To Triple Your Qualified Meetings
How To Triple Your Qualified Meetings
 
Building a Scalable Sales Team
Building a Scalable Sales TeamBuilding a Scalable Sales Team
Building a Scalable Sales Team
 
Peter gracey sales hacker slides final
Peter gracey   sales hacker slides finalPeter gracey   sales hacker slides final
Peter gracey sales hacker slides final
 
Using Product Data to Qualify Leads: Emanuelle Skala @ SalesLoft RM17:
Using Product Data to Qualify Leads: Emanuelle Skala @ SalesLoft RM17:Using Product Data to Qualify Leads: Emanuelle Skala @ SalesLoft RM17:
Using Product Data to Qualify Leads: Emanuelle Skala @ SalesLoft RM17:
 
How to Crush Your 2016 Marketing Goals with Better Reporting
How to Crush Your 2016 Marketing Goals with Better ReportingHow to Crush Your 2016 Marketing Goals with Better Reporting
How to Crush Your 2016 Marketing Goals with Better Reporting
 
13 Slack Tips and Use Cases For Sales Teams On Slack
13 Slack Tips and Use Cases For Sales Teams On Slack13 Slack Tips and Use Cases For Sales Teams On Slack
13 Slack Tips and Use Cases For Sales Teams On Slack
 
HubSpot: Inbound marketing your secrets to success
HubSpot: Inbound marketing your secrets to successHubSpot: Inbound marketing your secrets to success
HubSpot: Inbound marketing your secrets to success
 
Winning People Who Win Deals: How to Hire Top Salespeople
Winning People Who Win Deals: How to Hire Top SalespeopleWinning People Who Win Deals: How to Hire Top Salespeople
Winning People Who Win Deals: How to Hire Top Salespeople
 
The Namely Sales Stack
The Namely Sales StackThe Namely Sales Stack
The Namely Sales Stack
 
Rapid Ramp - Building an Effective Internal Sales Enablement Program
Rapid Ramp - Building an Effective Internal Sales Enablement ProgramRapid Ramp - Building an Effective Internal Sales Enablement Program
Rapid Ramp - Building an Effective Internal Sales Enablement Program
 
5 Refreshingly Awesome Account-Based Marketing Strategies
5 Refreshingly Awesome Account-Based Marketing Strategies 5 Refreshingly Awesome Account-Based Marketing Strategies
5 Refreshingly Awesome Account-Based Marketing Strategies
 
The Customer Journey: How SalesLoft Streamlines the Entire Sales Process: Cin...
The Customer Journey: How SalesLoft Streamlines the Entire Sales Process: Cin...The Customer Journey: How SalesLoft Streamlines the Entire Sales Process: Cin...
The Customer Journey: How SalesLoft Streamlines the Entire Sales Process: Cin...
 
Marketing Your SaaS Product
Marketing Your SaaS ProductMarketing Your SaaS Product
Marketing Your SaaS Product
 
Thinking Big: Building and Running a Global Sales Organization from the Groun...
Thinking Big: Building and Running a Global Sales Organization from the Groun...Thinking Big: Building and Running a Global Sales Organization from the Groun...
Thinking Big: Building and Running a Global Sales Organization from the Groun...
 
Using Sales Triggers for Account-Based Marketing & Sales
Using Sales Triggers for Account-Based Marketing & SalesUsing Sales Triggers for Account-Based Marketing & Sales
Using Sales Triggers for Account-Based Marketing & Sales
 
Ori Lavie - Dynamic Yield (All Things Data 2015)
Ori Lavie - Dynamic Yield (All Things Data 2015)Ori Lavie - Dynamic Yield (All Things Data 2015)
Ori Lavie - Dynamic Yield (All Things Data 2015)
 
Hubspot celerity webinar_final
Hubspot celerity webinar_finalHubspot celerity webinar_final
Hubspot celerity webinar_final
 
"Simple, Sane & Successful Inbound Marketing" (Hubspot Inbound Conference)
"Simple, Sane & Successful Inbound Marketing" (Hubspot Inbound Conference)"Simple, Sane & Successful Inbound Marketing" (Hubspot Inbound Conference)
"Simple, Sane & Successful Inbound Marketing" (Hubspot Inbound Conference)
 
Eloqua on Metrics that Matter at the 2013 B2B Modern Marketing Roundup with H...
Eloqua on Metrics that Matter at the 2013 B2B Modern Marketing Roundup with H...Eloqua on Metrics that Matter at the 2013 B2B Modern Marketing Roundup with H...
Eloqua on Metrics that Matter at the 2013 B2B Modern Marketing Roundup with H...
 

Similar to How to Assemble a Results-Driven B2B Marketing Team

Elay cohen sales acceleration summit 2014
Elay cohen sales acceleration summit 2014Elay cohen sales acceleration summit 2014
Elay cohen sales acceleration summit 2014
InsideSales.com
 
InboundWriter - DivvyHQ Webinar 5-23-12
InboundWriter - DivvyHQ Webinar 5-23-12InboundWriter - DivvyHQ Webinar 5-23-12
InboundWriter - DivvyHQ Webinar 5-23-12
InboundWriter
 
10 Secrets to Metrics Driven Coaching
10 Secrets to Metrics Driven Coaching10 Secrets to Metrics Driven Coaching
10 Secrets to Metrics Driven Coaching
HubSpot
 
Marketing Automation Clinic
Marketing Automation ClinicMarketing Automation Clinic
Marketing Automation Clinic
Marketo
 

Similar to How to Assemble a Results-Driven B2B Marketing Team (20)

Crawl, Walk, Run with Account-Based Marketing
Crawl, Walk, Run with Account-Based MarketingCrawl, Walk, Run with Account-Based Marketing
Crawl, Walk, Run with Account-Based Marketing
 
The Science of Building Actionable Buyer Personas
The Science of Building Actionable Buyer PersonasThe Science of Building Actionable Buyer Personas
The Science of Building Actionable Buyer Personas
 
How to Amplify Content by Activating Your Sales Team
How to Amplify Content by Activating Your Sales TeamHow to Amplify Content by Activating Your Sales Team
How to Amplify Content by Activating Your Sales Team
 
Elay cohen sales acceleration summit 2014
Elay cohen sales acceleration summit 2014Elay cohen sales acceleration summit 2014
Elay cohen sales acceleration summit 2014
 
How to Conquer the Content ROI Conundrum
How to Conquer the Content ROI ConundrumHow to Conquer the Content ROI Conundrum
How to Conquer the Content ROI Conundrum
 
Marketing Operations: An Insider's Story of Implementing ABM Successfully usi...
Marketing Operations: An Insider's Story of Implementing ABM Successfully usi...Marketing Operations: An Insider's Story of Implementing ABM Successfully usi...
Marketing Operations: An Insider's Story of Implementing ABM Successfully usi...
 
InboundWriter - DivvyHQ Webinar 5-23-12
InboundWriter - DivvyHQ Webinar 5-23-12InboundWriter - DivvyHQ Webinar 5-23-12
InboundWriter - DivvyHQ Webinar 5-23-12
 
10 Secrets to Metrics Driven Coaching
10 Secrets to Metrics Driven Coaching10 Secrets to Metrics Driven Coaching
10 Secrets to Metrics Driven Coaching
 
Is your business ready for marketing automation?
Is your business ready for marketing automation?Is your business ready for marketing automation?
Is your business ready for marketing automation?
 
Finding the one growth metric that matters
Finding the one growth metric that mattersFinding the one growth metric that matters
Finding the one growth metric that matters
 
How Sales Coaching Helps Maximize Revenue
How Sales Coaching Helps Maximize RevenueHow Sales Coaching Helps Maximize Revenue
How Sales Coaching Helps Maximize Revenue
 
9 Steps to Repeatable, Scalable, & Profitable Growth - older version
9 Steps to Repeatable, Scalable, & Profitable Growth - older version9 Steps to Repeatable, Scalable, & Profitable Growth - older version
9 Steps to Repeatable, Scalable, & Profitable Growth - older version
 
How to Build and Manage an Inbound Marketing Team #INBOUND2013
How to Build and Manage an Inbound Marketing Team #INBOUND2013How to Build and Manage an Inbound Marketing Team #INBOUND2013
How to Build and Manage an Inbound Marketing Team #INBOUND2013
 
How to Create Engaging B2B Content
How to Create Engaging B2B ContentHow to Create Engaging B2B Content
How to Create Engaging B2B Content
 
6 Steps to Building the Ultimate 2018 Marketing Plan
6 Steps to Building the Ultimate 2018 Marketing Plan6 Steps to Building the Ultimate 2018 Marketing Plan
6 Steps to Building the Ultimate 2018 Marketing Plan
 
9 Steps to Repeatable, Scalable, & Profitable Growth
9 Steps to Repeatable, Scalable, & Profitable Growth9 Steps to Repeatable, Scalable, & Profitable Growth
9 Steps to Repeatable, Scalable, & Profitable Growth
 
B2B Startup Roadmap.pdf
B2B Startup Roadmap.pdfB2B Startup Roadmap.pdf
B2B Startup Roadmap.pdf
 
What is Account-Based Marketing and Where Does Content Fit In?
What is Account-Based Marketing and Where Does Content Fit In?What is Account-Based Marketing and Where Does Content Fit In?
What is Account-Based Marketing and Where Does Content Fit In?
 
Marketing Automation Clinic
Marketing Automation ClinicMarketing Automation Clinic
Marketing Automation Clinic
 
Align Sales & Marketing with Sales Enablement [SiriusDecisions Summit 2017]
Align Sales & Marketing with Sales Enablement [SiriusDecisions Summit 2017]Align Sales & Marketing with Sales Enablement [SiriusDecisions Summit 2017]
Align Sales & Marketing with Sales Enablement [SiriusDecisions Summit 2017]
 

Recently uploaded

FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
dollysharma2066
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
Cara Menggugurkan Kandungan 087776558899
 

Recently uploaded (20)

FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu.Ka.Tilla Delhi Contact Us 8377877756
 
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?What is Google Search Console and What is it provide?
What is Google Search Console and What is it provide?
 
Rise and fall of Kulula.com, an airline won consumers by different marketing ...
Rise and fall of Kulula.com, an airline won consumers by different marketing ...Rise and fall of Kulula.com, an airline won consumers by different marketing ...
Rise and fall of Kulula.com, an airline won consumers by different marketing ...
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 
Unraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptxUnraveling the Mystery of The Circleville Letters.pptx
Unraveling the Mystery of The Circleville Letters.pptx
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
20180928 Hofstede Insights Conference Milan The Power of Culture Led Brands.pptx
20180928 Hofstede Insights Conference Milan The Power of Culture Led Brands.pptx20180928 Hofstede Insights Conference Milan The Power of Culture Led Brands.pptx
20180928 Hofstede Insights Conference Milan The Power of Culture Led Brands.pptx
 
Major SEO Trends in 2024 - Banyanbrain Digital
Major SEO Trends in 2024 - Banyanbrain DigitalMajor SEO Trends in 2024 - Banyanbrain Digital
Major SEO Trends in 2024 - Banyanbrain Digital
 
Busty Desi⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 135 Noida Escorts >༒8448380779 Escort Service
 
Unlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich ManuscriptUnlocking the Mystery of the Voynich Manuscript
Unlocking the Mystery of the Voynich Manuscript
 
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort ServiceBusty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
Busty Desi⚡Call Girls in Sector 49 Noida Escorts >༒8448380779 Escort Service
 
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdfChoosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
Choosing the Right White Label SEO Services to Boost Your Agency's Growth.pdf
 
SP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdfSP Search Term Data Optimization Template.pdf
SP Search Term Data Optimization Template.pdf
 
Elevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdfElevating Your Digital Presence by Evitha.pdf
Elevating Your Digital Presence by Evitha.pdf
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
The Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdfThe Science of Landing Page Messaging.pdf
The Science of Landing Page Messaging.pdf
 
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
 

How to Assemble a Results-Driven B2B Marketing Team

  • 1. @uberflip @LeadGenius#uberwebinar Lena Shaw Director of Marketing & Growth @LenaShaw Hana Abaza VP Marketing, Uberflip @hanaabaza How to Assemble a Results-Driven B2B Marketing Team!
  • 2. #uberwebinar @uberflip @LeadGenius WE WILL SEND THE RECORDING. Questions? We’ve got answers! (At the end of the webinar J)
  • 3. #uberwebinar @uberflip @LeadGenius WE WILL SEND THE RECORDING. Questions? We’ve got answers! (At the end of the webinar J) Join in on
  • 5. #uberwebinar @uberflip @LeadGenius “The new marketer needs to be in charge of everything the company does. They need to be the first step.” - Seth Godin
  • 10. #uberwebinar @uberflip @LeadGenius ü  Product ü  Hiring ü  Reporting
  • 11. #uberwebinar @uberflip @LeadGenius HOW DO YOU BUILD A TEAM THAT DRIVES GROWTH AND SUPPORTS Operations?
  • 12. #uberwebinar @uberflip @LeadGenius Lena Shaw Director of Marketing & Growth ! ! ! ! ! ! ! LeadGenius uses teams of digital researchers and machine learning to supply marketing and sales teams with custom leads for rapidly scaling their outbound processes. Questions to @LenaShaw & @LeadGenius. We’ll answer them!
  • 13. #uberwebinar @uberflip @LeadGenius “Growth Marketing” Growth is bigger than just Marketing. •  Scalability •  Doing more with less •  Speed •  ROI •  Working with limited resources •  Planning for more people and more budget ! ! Who should lead “growth:” marketing or sales?
  • 14. #uberwebinar @uberflip @LeadGenius Hiring Your B2B Growth Team (Assembling the DNA of your team)
  • 15. #uberwebinar @uberflip @LeadGenius Hiring the Right People •  In sports skill sets are pieced together to create a team. •  Trades are made for specific skill sets. The goal isn’t recruiting or trading for 5 Jordans (nor is it realistic.) The idea is getting the forward, the guard, the spot shooter that everyone wants to draft. •  As soon as one of those skills breaks down, the play breaks down. It’s the same with building highly effective growth marketing teams. ! ! ! What’s the most important skill for a 1st marketing hire?
  • 17. #uberwebinar @uberflip @LeadGenius What’s the difference between a “technical marketer” and a “marketing engineer?” Identify Candidates With Technical Marketing and Cross-Disciplinary Skill Sets Why does “cross-disciplinary” matter? The questions you want to ask are: •  Beyond the desired need, has this candidate demonstrated behaviors illustrating the capacity to learn and contribute in other technical growth marketing areas? •  Is this candidate results driven? Creative? Analytical? Now, how do you look for this? !
  • 18. #uberwebinar @uberflip @LeadGenius Take the role “Demand Generation Manager” for example. This term is very loaded and often misused. To avoid wasting resources (time) you need to build out a profile for this candidate. Wish list: •  Obsessed with process •  Understanding of sales cycles •  Bridge the gap between marketing automation & our CRM Ideal Candidate Skills: •  Salesforce Certified Administrator •  Demonstrated experience using Marketing Automation Platforms •  Engineering experience ! ! Should DemandGen manage outbound processes?
  • 19. #uberwebinar @uberflip @LeadGenius How did Chris lineup? •  Certified SFDC admin that created SFDC workflows & optimized sales operations apps to increase pipeline by $400k/m •  Self-educated & launched transition from Marketo to Pardot 1 month ahead of schedule •  Large optics technician, Assistant Industrial Engineer •  Awarded Air Force Achievement Medal for troubleshooting series of massive flight control failures that could have resulted in three lost sorties resulting in $50k in costs Yes, I found a marketing ops expert that has built jets in hostile situations. ! ! Chris Rodriguez Demand Generation Manager @ChrisR_io !
  • 20. #uberwebinar @uberflip @LeadGenius William Wickey: •  Growth strategy and new user acquisition for New York Times Bestselling authors such as Ryan Holiday, Tim Ferriss, Robert Greene, Alex Epstein and Neil Pasricha. •  Hosted a two-hour mixed-format radio show for two years. ! ! Mary Nielsen: •  Undergrad Creative Writing English Instructor while attending grad school for Creative Writing. •  Division 1 Student Athlete at Duke •  Deans list & All ACC Academic - 2011, 2012, 2013 ! ! Beyond the resume … Content Marketing Manager @wwickey Marketing Communications ! Specialist! !
  • 21. #uberwebinar @uberflip @LeadGenius When to rely on freelance teams and contractors to accelerate growth When accelerating growth you must to juggle immediate results with long term gains. Freelancers enable you to: •  Cover more material than your team has time for •  Scale new channels quickly •  Build processes •  Test strategy without heavy investment Paid channels such as AdWords are a good example of an area where freelancers can make an immediate impact. ! ! ! Where have you effectively used contractors? Where has is been a disaster?
  • 22. #uberwebinar @uberflip @LeadGenius Building Your Marketing Stack (Tools as a force multiplier)
  • 23. #uberwebinar @uberflip @LeadGenius 1 Million Marketing Tools. 1 Million Ways to Configure Your Stack. Have a picture/diagram of your stack? We want to see it.
  • 24. #uberwebinar @uberflip @LeadGenius Let’s Simplify: Three Technologies That Need To Talk OutboundInbound CRM Data Quality Is More Important Than Anything Else How many outbound emails do you send each month?
  • 25. @uberflip @LeadGenius#uberwebinar Planning and Strategy (Doing More With Less)
  • 26. #uberwebinar @uberflip @LeadGenius The 2 Things You Must Get Right Before Anything Else You need to build trust to maintain momentum. Building trust begins with driving and converting your ideal customer. Then you optimize and focus on doing this at scale while decreasing your cost per lead. Targeting & Tracking How many buyer personas do you have?
  • 27. #uberwebinar @uberflip @LeadGenius Define pain points by role, size of company and industry.
  • 28. #uberwebinar @uberflip @LeadGenius Buyer Personas What’s the most important data point for your buyer personas?
  • 29. #uberwebinar @uberflip @LeadGenius Tracking Means Nothing If It’s Not Tied To Spend. 1.  Metrics your internal team will use to assess performance: •  Funnel metrics - conversions at each stage of the funnel •  First touch attribution - What drove conversions •  Sales Velocity - Are you seeing a decrease in the amount of days between stage changes. •  Unqualified lead rate •  CPL by Channel 2. Metrics used to illustrate ROI to leadership and the board: •  # of MQL’s •  Conversions from MQL to Opportunity •  CPL •  CAC (marketing only) What metrics are on your marketing dashboard? +
  • 30. #uberwebinar @uberflip @LeadGenius Primary Performance Metric: Lead Velocity Rate (LVR) LVR Supports predictible and scalable growth. Consistent MQL qualification and momentum. Lead database will grow month to month. + Strong consistent sales team = Consistent, predictible, and scalable revenue growth. What are your ‘must-have’ performance metrics?
  • 31. #uberwebinar @uberflip @LeadGenius Sample Metric Goals Illustrating ROI
  • 35. #uberwebinar @uberflip @LeadGenius ü  Identify Candidates With Technical Marketing and Cross-Disciplinary Skill Sets ü  Build Repeatable Processes ü  Lead Velocity is Your Key Metric ü  Create 2 Buckets of Metrics Also, ü  Mange up by identifying and assessing your CEO’s concerns– at all times. ü  Bridge the gap. Growth is not just about sales and marketing. It’s also customer success and product. It’s every stage of the customer journey. It’s understanding and capitalizing on every engagement and every experience. !
  • 36. #uberwebinar @uberflip @LeadGenius QUESTION TIME! Lena Shaw Director of Marketing & Growth, LeadGenius @LenaShaw Hana Abaza VP Marketing, Uberflip @hanaabaza hub.uberflip.com