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What	
  to	
  consider	
  when	
  you	
  are	
  
considering	
  a	
  website	
  update	
  
Leading	
  Results	
  Overview	
  
 •  Marke4ng	
  services	
  firm	
  –	
  coaching	
  and	
  consul4ng	
  	
  
         1:1	
  Coaching,	
  Group	
  Coaching	
  
         Frac4onal	
  VP	
  of	
  Marke4ng	
  
         Social	
  Media	
  Coaching	
  and	
  Learning	
  
         Referral	
  Marke4ng	
  Coaching	
  and	
  Classes	
  
 •    Authorized	
  Duct	
  Tape	
  Marke4ng	
  coaches	
  
 •    Offices	
  in	
  Boston	
  and	
  Philadelphia	
  
 •    Clients	
  throughout	
  North	
  America	
  
 •    We	
  help	
  our	
  clients	
  stop	
  was4ng	
  money	
  on	
  marke4ng	
  that	
  
      does	
  not	
  create	
  results	
  
Leading	
  Results	
  Core	
  Marke4ng	
  Mantra	
  

 •  Don't	
  talk	
  about	
  the	
  products	
  you	
  sell;	
  talk	
  about	
  the	
  
    problems	
  you	
  solve.	
  	
  	
  
 •  Then	
  talk	
  about	
  the	
  remarkably	
  different	
  way	
  that	
  I	
  
    will	
  experience	
  working	
  with	
  you	
  as	
  you	
  solve	
  those	
  
    problems.	
  	
  
 •  Be	
  sure	
  you	
  tell	
  me	
  what	
  I	
  get;	
  NOT	
  what	
  you	
  do.	
  	
  
    Because	
  I	
  don't	
  have	
  4me	
  to	
  figure	
  out	
  if	
  what	
  I	
  need	
  
    is	
  what	
  you	
  do.	
  	
  
Defini4on	
  of	
  Marke4ng	
  




Know	
     Like	
     Trust	
     TRY	
     Buy	
     Repeat	
   Refer	
  
Marke4ng	
  is	
  a	
  System	
  
  1.    	
  Strategy	
  before	
  tac4cs	
  
  2.    	
  Fill	
  your	
  marke4ng	
  hourglass	
  
  3.    	
  Publish	
  educa4onal	
  content	
  
  4.    	
  Create	
  a	
  total	
  web	
  presence	
  	
  
  5.    	
  Use	
  a	
  lead	
  genera4on	
  trio	
  
  6.    	
  Make	
  selling	
  a	
  system	
  too	
  
  7.    	
  Live	
  by	
  the	
  calendar	
  
Strategy	
  before	
  tac4cs	
  
	
  	
  	
  (and	
  your	
  website	
  is	
  part	
  of	
  your	
  tac4cal	
  elements)	
  


             • 	
  Define	
  your	
  Marke4ng	
  Purpose	
  	
  
             • 	
  Narrow	
  your	
  focus	
  
             • 	
  Differen4ate	
  and	
  dominate	
  
Define	
  your	
  Marke4ng	
  Purpose	
  
Marke4ng	
  Purpose	
  	
  

 •  Not	
  about	
  what	
  you	
  do	
  –	
  Its	
  why	
  you	
  do	
  it	
  
       Beyond	
  making	
  money	
  
 •  Ques4ons	
  to	
  Answer:	
  
       What	
  value	
  do	
  we	
  always	
  deliver	
  
       What	
  advice	
  would	
  you	
  give	
  to	
  someone	
  looking	
  
        to	
  buy	
  what	
  you	
  sell?	
  
       How	
  do	
  you	
  want	
  your	
  customers	
  to	
  describe	
  you,	
  
        your	
  company,	
  your	
  service?	
  
Example	
  

 Leading	
  Results:	
  Purpose:	
  Help	
  small	
  business	
  
   stop	
  was4ng	
  money	
  on	
  marke4ng	
  and	
  be	
  
   more	
  successful	
  in	
  their	
  efforts	
  
 You	
  should	
  answer	
  the	
  ques;ons:	
  
      What	
  value	
  do	
  we	
  always	
  deliver	
  
      What	
  advice	
  would	
  you	
  give	
  to	
  someone	
  looking	
  to	
  buy	
  
       what	
  you	
  sell?	
  
      How	
  do	
  you	
  want	
  your	
  customers	
  to	
  describe	
  you,	
  your	
  
       company,	
  your	
  service?	
  
Narrow	
  your	
  focus	
  
Ideal	
  Customer	
  (aka:	
  target	
  market)	
  

  •  What	
  it	
  should	
  not	
  be:	
  
        Anyone	
  with	
  money	
  
        Anyone	
  in	
  a	
  certain	
  city	
  or	
  town	
  
        Anyone	
  that	
  wants	
  to	
  buy	
  x	
  
        Anyone….	
  
What	
  is	
  ideal?	
  
   • 	
  Values you
   •  Profitable
   •  Refers
Ideal	
  customer	
  
  •  Demographics
  •  Psychographics
  •  Geographics
  •  Behavior
Differen4ate	
  and	
  Dominate	
  
What	
  people	
  really	
  buy?	
  
  •  Your unique product/service
  •  Your unique process
  •  Your unique experience
  •  Your unique people
  •  Your unique guarantee
  •  Your unique packaging/delivery
  …..Against a problem

  Its not about the products you sell, its about
  the problems you solve – and your website
  needs to showcase this!
Need to Overhaul
Your Website?
TODAY’S SCHEDULE
★    Death of the Brochure Website
★    Developing Your Website Strategy
★    What You Should Be Thinking About
Need We Say More?!?
Developing
Your 
Website
Strategy...
What Are Your
Opportunities?
reading vs. scanning
Summary	
  

 •  Before	
  you	
  start,	
  understand	
  what	
  you	
  want	
  to	
  do	
  
       Why	
  are	
  you	
  in	
  business?	
  
       Who	
  is	
  your	
  ideal	
  customer?	
  
       How	
  are	
  you	
  different?	
  
 •  Then	
  
       What	
  is	
  the	
  site	
  purpose?	
  
       The	
  design	
  &	
  use	
  elements	
  
       The	
  technology	
  
We	
  help	
  small	
  businesses	
  stop	
  was4ng	
  money	
  on	
  marke4ng	
  

                                                Thank	
  You	
  &	
  Ques;ons	
  



                                                                                      Contact	
  Us                                                              	
  
                    Leading	
  Results	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Synergema	
  
Web:	
   	
  www.leadingresults.com                                 	
                                 	
                                  	
                                 	
  hgp://www.synergema.com	
  
Email:	
   	
  dkraus@leadingresults.com 	
                                                                                                	
                                 	
  bbenneg@synergema.com	
  
Phone:	
   	
  978-­‐562-­‐4161	
    	
                             	
                                 	
                                  	
                                 	
  484	
  288-­‐8290	
  
Twiger:	
   	
  @LeadingResults 	
                                  	
                                 	
                                  	
                                 	
  @synergema	
  
    	
      	
  facebook.com/leadingresults	
                                                                                              	
                                 	
  	
  

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What to consider when you are considering a website update

  • 1. What  to  consider  when  you  are   considering  a  website  update  
  • 2. Leading  Results  Overview   •  Marke4ng  services  firm  –  coaching  and  consul4ng       1:1  Coaching,  Group  Coaching     Frac4onal  VP  of  Marke4ng     Social  Media  Coaching  and  Learning     Referral  Marke4ng  Coaching  and  Classes   •  Authorized  Duct  Tape  Marke4ng  coaches   •  Offices  in  Boston  and  Philadelphia   •  Clients  throughout  North  America   •  We  help  our  clients  stop  was4ng  money  on  marke4ng  that   does  not  create  results  
  • 3. Leading  Results  Core  Marke4ng  Mantra   •  Don't  talk  about  the  products  you  sell;  talk  about  the   problems  you  solve.       •  Then  talk  about  the  remarkably  different  way  that  I   will  experience  working  with  you  as  you  solve  those   problems.     •  Be  sure  you  tell  me  what  I  get;  NOT  what  you  do.     Because  I  don't  have  4me  to  figure  out  if  what  I  need   is  what  you  do.    
  • 4. Defini4on  of  Marke4ng   Know   Like   Trust   TRY   Buy   Repeat   Refer  
  • 5. Marke4ng  is  a  System   1.   Strategy  before  tac4cs   2.   Fill  your  marke4ng  hourglass   3.   Publish  educa4onal  content   4.   Create  a  total  web  presence     5.   Use  a  lead  genera4on  trio   6.   Make  selling  a  system  too   7.   Live  by  the  calendar  
  • 6. Strategy  before  tac4cs        (and  your  website  is  part  of  your  tac4cal  elements)   •   Define  your  Marke4ng  Purpose     •   Narrow  your  focus   •   Differen4ate  and  dominate  
  • 8. Marke4ng  Purpose     •  Not  about  what  you  do  –  Its  why  you  do  it     Beyond  making  money   •  Ques4ons  to  Answer:     What  value  do  we  always  deliver     What  advice  would  you  give  to  someone  looking   to  buy  what  you  sell?     How  do  you  want  your  customers  to  describe  you,   your  company,  your  service?  
  • 9. Example   Leading  Results:  Purpose:  Help  small  business   stop  was4ng  money  on  marke4ng  and  be   more  successful  in  their  efforts   You  should  answer  the  ques;ons:     What  value  do  we  always  deliver     What  advice  would  you  give  to  someone  looking  to  buy   what  you  sell?     How  do  you  want  your  customers  to  describe  you,  your   company,  your  service?  
  • 11. Ideal  Customer  (aka:  target  market)   •  What  it  should  not  be:     Anyone  with  money     Anyone  in  a  certain  city  or  town     Anyone  that  wants  to  buy  x     Anyone….  
  • 12. What  is  ideal?   •   Values you •  Profitable •  Refers
  • 13. Ideal  customer   •  Demographics •  Psychographics •  Geographics •  Behavior
  • 15. What  people  really  buy?   •  Your unique product/service •  Your unique process •  Your unique experience •  Your unique people •  Your unique guarantee •  Your unique packaging/delivery …..Against a problem Its not about the products you sell, its about the problems you solve – and your website needs to showcase this!
  • 17. TODAY’S SCHEDULE ★  Death of the Brochure Website ★  Developing Your Website Strategy ★  What You Should Be Thinking About
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  • 21. Need We Say More?!?
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  • 33. Summary   •  Before  you  start,  understand  what  you  want  to  do     Why  are  you  in  business?     Who  is  your  ideal  customer?     How  are  you  different?   •  Then     What  is  the  site  purpose?     The  design  &  use  elements     The  technology  
  • 34. We  help  small  businesses  stop  was4ng  money  on  marke4ng   Thank  You  &  Ques;ons   Contact  Us   Leading  Results                                                                                                        Synergema   Web:    www.leadingresults.com        hgp://www.synergema.com   Email:    dkraus@leadingresults.com      bbenneg@synergema.com   Phone:    978-­‐562-­‐4161            484  288-­‐8290   Twiger:    @LeadingResults          @synergema      facebook.com/leadingresults