Do you have a Leadership and Development Programme? Our programmes enhance the technical competence and behavioural confidence of your biggest asset: your employees.

1. technical
competence
+
behavioural
confidence
LEADERSHIP
& PROFESSIONAL
DEVELOPMENT
DECISION
MAKING
IS THE ESSENCE
OF LEADERSHIP

2. 1www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
Success begins with strong leadership
Kaplan Leadership and Professional Development
programmes enhance the technical competence
and behavioural confidence of your biggest asset:
your people.
Our learning solutions are designed to solve the
common issues faced by our clients. We work with you
to ensure you are:
•• Developing new hires
•• Improving productivity
•• Increasing retention
•• Strengthening decision-making for emerging and
senior leaders
We offer a range of tailored programmes, workshops,
masterclasses, and diagnostic tools that provide
a uniquely holistic, personally challenging, and
professionally relevant learning experience.
All of these components are necessary and interwoven
to provide a complete leadership and professional
development framework for your organisation. They
collectively set us apart from, and above, anyone else in
the industry.
Technical
Competence and
Behavioural
Confidence
Create Effective
DECISION
MAKERS
“We really like the balance and
the structure of the programme
between the technical, the
behavioural, and the constant
feedback between each other.”
– Programme Participant

3. 2 www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
All of these components are necessary and interwoven
to provide a complete leadership and professional
development framework for your organisation. They
collectively set us apart from, and above, anyone else in
the industry.
Double helix approach to professional development
Behavioural confidence and technical competence make
up our DNA model of leadership and drive improved
decision‑making and organisational performance at
every level. Our programmes deliver the right mix of
behavioural and technical development throughout to
produce results.
Collaborative and customised programme design
We partner with you to accurately understand your
business and work directly together to customise and
provide the solutions you need with a unique road map,
programmes and post-programme assessment vehicles.
Development with a clear commercial lens
We develop programmes with your commercial
pressures and priorities in mind. This ensures that the
participants understand the context they operate in and
their fundamental role in the success of the business.
Tools and assessments to diagnose skills gaps
With an extensive collection of both traditional and
innovative measurement tools, we are able to quickly
identify the areas within an organisation and its team
members that are not being fulfilled or utilised to their
fullest potential.
Operations with global reach
Kaplan’s solid and diverse infrastructure allows for
strategic implementation on a global level without the
added expense of travel, set-up, and facilitator costs.
We have resources available in your country and
your language.
Supporting your people at the key stages of
their career
Your people have different learning needs depending
on the state of their career. For this reason, we
offer a Learning and Development Partnership that
supports your employees at four key stages of their
professional path.
Our Key
DIFFERENTIATORS

4. 3www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
When it comes to making commercial decisions,
leaders must take into account the bottom line, as well
as the behavioural implications to clients, customers,
colleagues, and partners.
By strengthening technical competence and behavioural
confidence in each member of your organisation,
Kaplan Leadership and Professional Development
programmes help develop better leaders, improve
the quality of decision-making, and drive sustainable
commercial success at all levels of your business.
Our decision-making framework uniquely integrates
the critical ingredients of leadership and professional
development. Our programmes are focused on the four
key stages of development within your organisation that
recognise the greatest benefit from our programmes:
•• New Hires
•• First Time Managers
•• Emerging Leaders
•• Senior Executives
(See page 4 for more details.)
In each of these specific stages of development, we
are able to offer specialised and focused programmes
that enrich and develop employee skills in these vital
professional areas:
leadership identity
communicating
& influencing
teams & team
building
motivating & engaging
leading &
managing change
technical
knowledge
Great Leaders Make Great Decisions,
DRIVING SUSTAINABLE
Commercial Success
“The approach that Kaplan takes has always been focused on quality
outcomes for clients. This manifests itself in a collaborative approach...
this is refreshing and highly effective, bringing out the best.”
– Global Financial Services Firm

5. 4 www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
Our customised leadership and development
programmes are designed to achieve success for all
your people, at all stages of their career. Here are some
of the benefits you can expect for your organisation.
Senior Executive
•• Sharpened strategic thinking and decision-making
capabilities
•• Confidence in creating more strategic
communications that engage and inform teams to
effectively articulate and communicate downwards
and across with a consistent message
•• Utilisation of conceptual thinking tools to innovate
business processes, procedures, and structures for
competitive advantage and organisational growth
Emerging Leaders
•• Increased commercial acumen
•• Effective presentation of technical information to
non-technical stakeholders
•• Utilisation of tools and strategies to make
effective decisions
•• Refinement of leadership identity to ensure
alignment with organisation’s goals
First Time Managers
•• Demonstration of enhanced personal impact
and authority
•• Ability to hold meaningful coaching and performance
conversations
•• Strong conflict-resolution skills
•• Effective management of personal and team priorities
New Hires
•• Enhanced competence and confidence as an
individual contributor
•• Exploration and enrichment of professional identity
and behaviours encouraged and rewarded in
the business
•• Effective decision-making skills that broaden and
deepen professional judgment
•• Better understanding of the organisational context
and financial literacy required to operate in a
business environment
4
3
2
1
First Time
Managers
Senior
Executives
Emerging
Leaders
New Hires
OUTCOMES AND ACHIEVEMENTS
Resulting from Kaplan Leadership
& Development Programmes

6. 5www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
We offer a variety of customised leadership and
professional development programmes, ranging from
multi-modular programmes to half-day workshops, as well
as employee and programme performance diagnostics
and leadership audits. Kaplan programmes provide:
•• An in-depth understanding of an organisation’s
culture and delivery of the required tools to
successfully effect change
•• Advanced use of psychometric and other key
assessment data
•• Proven capabilities to re-engage and realign an
organisation and its team members
•• Best in class design and methodologies to enable the
development of a learning curriculum delivered by
experiences consultants
Once a plan has been formulated, we can implement
a variety of the customised training strategies listed at
right that best fit your organisation.
Kaplan Licensed Faculty
Our Kaplan Licensed Faculty (KLF) embodies the
experience, expertise, and commercial acumen
required to deliver truly consistent and locally relevant
learning solutions. They are esteemed experts in their
respective fields and provide engaging, contextualised
experiences to every programme.
In addition, every KLF member participates regularly
in immersive workshops to assess and monitor
their own abilities, ensuring we provide our clients
with exceptional talent, local cultural alignment, and
unmatched commercial value.
Exceptional Staff and
PROGRAMME IMPLEMENTATION
Provide On-Going Learning
DELIVERY TOOLS
One to Ones
Team Activities
Role Playing
Projects
Live Programmes
Virtual
Programmes
Coaching and
Mentoring

7. 6 www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
Our goal is to develop effective tactical and strategic
decision-making at all levels of your organisation
through a customised approach.
We evaluate and quantify the aspects of the programme
that you value the most; whether it’s improved
performance, greater technical understanding, or
behavioural changes.
Our assessment mechanisms clearly identify areas of
improvement and provide the specific tools you need to
teach your decision makers new skills, hone existing
talents, or close ability gaps.
Assessment Process
Pre-programme
An early evaluation analysis is implemented for your
organisation that will be leveraged to efficiently spend
your budget on identified learning and skill gaps within
your employee population.
The most vital component to ensuring any development
programme’s success is to accurately assess and
identify the specific areas that need addressing.
Otherwise, your organisation is blindly spending money
without validating that your investment has reached its
intended destination or desired outcome.
We assess both the behavioural and the technical
competencies of your people so that our programmes
can efficiently address and connect the individual to the
situation in which they need to perform.
Team
Assess how groups interact and make decisions,
as well as examine how technical and behavioural
issues inform each other.
Organisation
Observe how the organisation is structured and what
processes and practices shape the internal behaviours
and actions.
Broader environment
Survey the competitive landscape to assess the social,
political, and economic factors at play.
During & Post-programme
As appropriate, we make use of Kaplan-developed
and industry-recognised assessments to complement
each of our development programmes. We realise
the importance of measurable results after the
implementation of your customised programmes. These
results are captured, analysed, and shared in a variety
of ways that deliver hard data, not mere assumptions.
Proprietary metrics
•• Online questionnaire and survey
•• Follow-up coaching debrief
•• Kaplan customised 360/180 assessment
•• Kaplan financial literacy tool
•• Kaplan performance tracker
•• Digital capabilities
•• Subject testing
•• Commercial acumen diagnostic
Industry-standard tools
•• Watson Glaser
•• Hogan
•• MBTI
•• Disc
•• Prism
•• Mental Toughness
Innovative
ASSESSMENT and MEASUREMENT
Close Performance Gaps

8. 7www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
Kaplan’s industry and technical experts deliver
programmes that match your organisation’s philosophy,
style, and approach. In addition to our tailored
programmes, we also offer a portfolio of practical
masterclasses and workshops that answer the most
common issues for our clients. Whatever the formats or
delivery methods, we will always adapt our intervention
to your organisation and your people. The following are
samples of the common themes that we have delivered
for our clients:
•• Accounting and Financial Reporting
•• Applied Behavioural Economics
•• Assurance, Risk, and Regulatory Matters
•• Creating Decision Advantage
•• Decision-Making and Forecasting in a
Volatile, Uncertain, Complex, and Ambiguous
(VUCA) Environment
•• Developing and Promoting your Professional Identity
•• Financial Awareness
•• Financial Reporting Strategies in a Highly Regulated
and Competitive Environment
•• Financial Management
•• Intelligent Finance Interviewing
•• Kaplan Business Challenge
•• Macroeconomics
•• Personal and Organisational Resilience
•• Sales Negotiation
•• Storytelling and Personal Impact
Customised WORKSHOPS and
MASTERCLASSES for Common
Challenges Faced by Organisations

9. 8 www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
Kaplan operates from nearly 400 locations in over 40 countries.
We employ trainers, facilitators, lecturers, coaches, speakers,
and instructional designers in approximatively 100 languages
around the world. Whether you are a multinational corporation
with offices in every continent or a business based in a single
location, we can deliver commercially relevant programmes
close to home.
Localised Programmes
DELIVERED
ON A GLOBAL SCALE

10. www.kaplanleadership.com
Learn More: 020 3122 0100 (U.K.) | +1 877 656 5557 (U.S.)
KAPLAN LEADERSHIP
PROFESSIONAL DEVELOPMENT
“The lessons learned are far more memorable than
any traditional training event. More than 10 years later,
participants can vividly recollect what they did.”
– Kaplan Business Challenge Participant