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OBJECTIVE:                                                                          SUGGESTIONS FOR REBRANDING:

To analyze current stereotypes of librarians, research options for re-branding          ∑ Emphasize expertise in information
the librarian profession, survey library professionals on the perceptions of             navigation
                                                                                        ∑ Appeal to younger users with technology
                                                                                                                                                          T     he Bureau of Labor Statistics’
                                                                                                                                                               Occupational Outlook Hand -
                                                                                                                                                          book reports that though the “emp-
librarians and what a better image may be, and propose solutions for re-                                                                                  loyment of librarians is expected to
branding the librarian profession.                                                      ∑ ALA take leadership in sponsoring a wide                        grow more slowly than the aver
                                                                                                                                                                                       -
                                                                                                                                                          age…over the 2004-2014 period” a
                                                                                         scale marketing campaign                                         high rate of retirement may still
                                                                                        ∑ Less emphasis on reading                                        create demand for librarians.
                                                                                                                                                          However, jobs “outside traditional
Past Efforts:                                                                                                                                             settings” will grow the fastest.
                                                                                    Based on the survey results, we would suggest          Bureau of Labor Statistics (n.d.). Librarians. Occu
                                                                                                                                                                                          -

   Ms. Dewey: http://www.msdewey.com/                                               that the librarian community believes the current      pational Outlook Handbook, 2006-07 Edition
                                                                                                                                           Retrieved May 31, 2007 from http://www.bls.gov/
                                                                                                                                           oco/ocos068.htm
                                                                                    public perception of librarians is "Book Expert,"
   Lipstick Librarian
                                                                                    while we think of ourselves as "Research Experts."
     http://www.lipsticklibrarian.com/                                              So, to reposition ourselves in the public eye as the "ultimate human search
   You Don't Look Like a Librarian:                                                 engine" and escape the single-focused stereotype of "book worm," the
     http://www.librarian-image.net/                                                profession should:
   Read Posters
     @ Your Library                                                                     1.Design a media marketing campaign for
                                                                                                                                                          A
                                                                                                                                                          “
                                                                                                                                                   labour-intensive service brand
                                                                                                                                                  can be only as strong as the
                                                                                          television, radio, online outlets, and print that people performing the service.
                                                                                          shows realistic, modern librarians doing the      …the most important marketers
                                                                                                                                            are the employees who perform the
Obstacles to Rebranding:                                                                  diversity of work within the profession.          service.”
                                                                                          Show librarians that are adaptable, cutting       Berry, L.L. & Lampo, S.S. (2004). Branding
   ∑ Diversity of types of libraries and librarians makes it difficult to come up         edge, helpful, hip, innovative, professional,
                                                                                                                                            Labour-intensive services. Business Strategy
                                                                                                                                            Review, 15, 18-25.

    with a single brand                                                                   and tech-savvy. This will demystify the
   ∑ Librarians generally do not have marketing                                           profession and entice others to consider such a career. The librarian as
    background                                                                            an "Info-naut."
   ∑ Lack of funding for marketing campaigns
                                                                                        2.Rethink the library as a physical location.                     “…the values enacted by -   employ
                                                                                          Bring the services librarians provide "out of                   ees notably determine the success
                                                                                                                                                          of the service encounter in the eyes
METHODOLOGY:                                                                              the stacks" and into the community. Create a                    of the consumer.”
                                                                                          "third space" that showcases library services
                                                                                                                                                          “…companies’ overtly communi
                                                                                                                                                                                     -
Created survey of 13 questions distributed through                                        that are integrated into the physical and                       cated values often do not filter
                                                                                          virtual community. Librarians "taking to the                    through into the day-to-day live of
listserves, blogs, and AL Direct                                                                                                                          the organization…”
    ∑ 4 demographic questions: age, self                                                  streets" of communities and cyber-space.
                                                                                                                                                          De Chernatony, L. & S. Drury (2004). Identifying
                                                                                                                                                          and sustaining services brands’ values. Journal of
      description, education, employer                                                                                                                    Marketing Communications 10, 73-93.

    ∑ 3 on library usage                                                                3.Network beyond the librarian profession and
    ∑ 2 Perception questions                                                              "infiltrate" other professional associations and publications. Demonstrate
    ∑ 1 Likert scale with 10 general statements                                           the powerful skill set of librarians and the valuable contributions they can
    ∑ Asked to describe the “librarian of the digital age”                                make to the success of all professions. Librarians as keystone
    ∑ How to communicate the profession to the outside                                    professionals in society like doctors and lawyers.
    ∑ Asked: Only a librarian can deliver ___ to ___.

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Re-Branding the Librarian Profession in the Digital Age

  • 1. OBJECTIVE: SUGGESTIONS FOR REBRANDING: To analyze current stereotypes of librarians, research options for re-branding ∑ Emphasize expertise in information the librarian profession, survey library professionals on the perceptions of navigation ∑ Appeal to younger users with technology T he Bureau of Labor Statistics’ Occupational Outlook Hand - book reports that though the “emp- librarians and what a better image may be, and propose solutions for re- loyment of librarians is expected to branding the librarian profession. ∑ ALA take leadership in sponsoring a wide grow more slowly than the aver - age…over the 2004-2014 period” a scale marketing campaign high rate of retirement may still ∑ Less emphasis on reading create demand for librarians. However, jobs “outside traditional Past Efforts: settings” will grow the fastest. Based on the survey results, we would suggest Bureau of Labor Statistics (n.d.). Librarians. Occu - Ms. Dewey: http://www.msdewey.com/ that the librarian community believes the current pational Outlook Handbook, 2006-07 Edition Retrieved May 31, 2007 from http://www.bls.gov/ oco/ocos068.htm public perception of librarians is "Book Expert," Lipstick Librarian while we think of ourselves as "Research Experts." http://www.lipsticklibrarian.com/ So, to reposition ourselves in the public eye as the "ultimate human search You Don't Look Like a Librarian: engine" and escape the single-focused stereotype of "book worm," the http://www.librarian-image.net/ profession should: Read Posters @ Your Library 1.Design a media marketing campaign for A “ labour-intensive service brand can be only as strong as the television, radio, online outlets, and print that people performing the service. shows realistic, modern librarians doing the …the most important marketers are the employees who perform the Obstacles to Rebranding: diversity of work within the profession. service.” Show librarians that are adaptable, cutting Berry, L.L. & Lampo, S.S. (2004). Branding ∑ Diversity of types of libraries and librarians makes it difficult to come up edge, helpful, hip, innovative, professional, Labour-intensive services. Business Strategy Review, 15, 18-25. with a single brand and tech-savvy. This will demystify the ∑ Librarians generally do not have marketing profession and entice others to consider such a career. The librarian as background an "Info-naut." ∑ Lack of funding for marketing campaigns 2.Rethink the library as a physical location. “…the values enacted by - employ Bring the services librarians provide "out of ees notably determine the success of the service encounter in the eyes METHODOLOGY: the stacks" and into the community. Create a of the consumer.” "third space" that showcases library services “…companies’ overtly communi - Created survey of 13 questions distributed through that are integrated into the physical and cated values often do not filter virtual community. Librarians "taking to the through into the day-to-day live of listserves, blogs, and AL Direct the organization…” ∑ 4 demographic questions: age, self streets" of communities and cyber-space. De Chernatony, L. & S. Drury (2004). Identifying and sustaining services brands’ values. Journal of description, education, employer Marketing Communications 10, 73-93. ∑ 3 on library usage 3.Network beyond the librarian profession and ∑ 2 Perception questions "infiltrate" other professional associations and publications. Demonstrate ∑ 1 Likert scale with 10 general statements the powerful skill set of librarians and the valuable contributions they can ∑ Asked to describe the “librarian of the digital age” make to the success of all professions. Librarians as keystone ∑ How to communicate the profession to the outside professionals in society like doctors and lawyers. ∑ Asked: Only a librarian can deliver ___ to ___.