intro to eq

1. Class
Training Division
Emotional Intelligence
Ability to use understand and manage your own
emotions in positive ways.

2. Core Competencies
1. Self-Awareness
2. Self-Management
3. Social Awareness
4. Relationship
Management
Training Division
Class

3. Emotional Self-Awareness
• Foundation of EQ
• Will help open other competencies
• Focus until next class
Training Division
Class

4. Emotional Self-Awareness
5 Skills
1. Understand what ESA is and its relationship to other core competencies.
• Know what you are feeling
• Knowing how it’s helping or hurting your performance
• Having an accurate sense of your strengths and limitations.
• Create realistic self-confidence
• Clarify your values and sense of purpose
• Create authenticity
Training Division
EQ

5. Emotional Self-Awareness
5 Skills
2. Interoception
• How our body feels on the inside
• Dry mouth, tense muscles, racing
heart…..
• Be aware of the physical feeling.
Training Division
Class

6. Emotional Self-Awareness
5 Skills
3. Recognizing, scaling, and connecting
emotions.
• What emotion am I having
• How intense is it
• How is this helping/hurting my
actions/performance
Training Division
EQ

7. Insert slide 13
Training Division
Class

8. Emotional Self-Awareness
5 Skills
4. Detecting iceberg beliefs
• This is the deep “why”
compared to the “what”
am I feeling
• Core beliefs that can
make us overreact, act in
ways we are unaware of,
act away from our goals
and values.
Training Division

9. Insert slide 17
Training Division
Class
Feeling flushed
Feeling hurt
Feeling humiliated
I must know what
to do at all times
(I must be
competent)
Surface Level: the “What”
What am I feeling in my body? (interoception)
What emotion am I having?
How intense is it?
Deeper Level: the “Why”
What is the most upsetting part of that for me?
What does that mean to me?
What does that say about me?
What’s so bad about that?

10. Emotional Self-Awarness
5 Skills
5. Recognize your strengths and limitations
through self-reflection
• Reflect on a recent situation that didn’t go as
planned
• Objective, no blame
• What did you want
• What did you get
• What did you do well
• What went wrong
• Differently next time
• Rehearse it in your head
• Recall you interoception identifying, scaling, and
connection emotions
Training Division

11. Insert slide 20
Training Division
Class
How often does this statement apply: never,
sometimes, always?
• I realize immediately when I lose my temper
• I know when I am happy
• I usually recognize when I am stressed
• When I am being “emotional”, I am aware of this
• When I feel anxious, I can usually account for the
reason(s)
• I always know when I am being unreasonable
• Awareness of my emotions is very important to me at all
times
• I can tell if someone has upset or annoyed me
• I can let anger “go” quickly so that it no longer affects me
• I know what makes me happy
• I can explain my actions
• Other people don’t see me as I see myself
• I understand the feedback people give me
• I can describe accurately what I am feeling
• Things that happen in my life make sense to me

12. Emotional Self-Awareness
5 Skills
Remember
4 competencies
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management.
Training Division
Class

13. Emotional Self-Awareness
Now
Using the 5
skills of Self-
Awareness write 1-3
examples of your use
of the skill between
now and Part 2.
Training Division
Class