This portfolio includes three research-focused design projects and my thesis. Thesis topic: A tool (toy) to alleviate the emotional struggles that children with ADHD face each day.

1. LINDSAY SCHULTZ
Design Portfolio

2. Medical Non-
Adherence Toolkit
Bodycam System
Table of Contents
Design ThesisInnovation in the
Construction Industry

3. Medical Non-Adherence Toolkit
Group Project, Syracuse University

4. Medical non-adherence is a national issue causing social, physical
and financial harm to an aging population. It is estimated that there
is a thirty to one hundred billion dollar loss to the medical industry
because of non-adherence. Our focused cohort is members of the
population aged sixty-five and up. Other parties affected include
family, doctors, nurses, pharmacists, and the health care system. Our
intent is to address the current problem of medical non-adherence
by first identifying existing products and methods, determining their
pros and cons, and developing a strategy plan for designers to take
advantage of the exposed gaps within the current marketplace.

5. • Nursing Homes
• Assisted Living Communities
• Non-Assisted 55+ Communities
• Personal Check Ins
Housing/ Assisted Living
• Medical Alert Devices
• Personal Emergency Response System
• Medication Reminders
• Wellness Checks/Telephone Monitoring
Alert Devices/Reminder Systems
• Personal In-Home Caregiving
• Visiting Nurse Association (VNA)
• Fall Prevention-In-Home Safety
• In-Home Assistance
In-Home Caregiving
• Personal Caregiver/Mobility Assistance
• Grocery Shopping/Meal Prep
• Medication Reminders
• Respite Relief for Family Caregiver
Housing/ Assisted Living
• Transportation to and From Appointments
• Volunteer and State Run Systems
• Mobility Assistance
• Errands
Transportation Assistance
Pre-Existing Systems
Understanding The Health Care
Industry And The History of Medicine
Medical Timeline

6. “Follows the everyday lives of 30 elders living
at home to understand how they create and
maintain meaningful lives for themselves.”
Aging Our Way
“To present a unique and positive image of aging through the creation
of originally staged performances that incorporate songs not commonly
sung by older Americans.”
Young@Heart
Stakeholder Research

7. A local elder’s day mapped by pictures that she
took with a provided digital camera
Getting in the Mindset of the Elderly

8. • People don’t ask enough questions at the doctors
office.
• Non-Compliance vs. Non-Adherence: Compliance
is more friendly to the user.
• Do I buy food or medication?
• Annual physicals could help catch illnesses sooner
and keep people healthier in the long run.
• Save money in the future by spending money now.
Expert Interview
Joanne Mahone
County Executive of
Aging Services
Cynthia
Director of Onondaga
County Aging Services
Caregiver Services unit
• To little on prevention: once one medical
issue becomes a problem, others can be
triggered.
• As a nurse it can be difficult to make sure
that each patient is fully understanding their
medications.
• Doctors get information based on what
patients tell them.
• A social worker is the bridge between
patient and hospital.
Expert Interview
Dianne H.
Nurse for 30+ years

9. GAP IN
SYSTEM
ERAF Systems Diagram
Space For Opportunity
Studying the health care system as a
set of entities, relations, attributes and
flows. This helps diagnose the current
state of the system and any spaces for
opportunity.
Pharmacist/
Pharmacy
Doctor
Hospital
Elderly
Medication
Government
Insurance
Company
Family/
Caregiver
Transportation
The pink string in the diagram signifies a
direct communication between any two of the
stakeholders. The highlighted space reflects
the minimal direct communication that happens
between the insurance company, caregiver,
government and hospital.

10. PRE-POINTMENT
 Individual recieves a phone call from the insurance
company requesting they complete a preventative
care check-in.
 An appointment is scheduled at least once a year.
 A phone reminder will be sent to the patient.
 All medication used since the last check-in is
gathered in its original packaging.
PREVENTATIVE CARE CHECk-IN
 Travels to their doctor’s office.
 As the person signs in for their appointment they hand
their medication over to be examined.
 As the patient goes over general wellness with the
nurse, the doctor examines the persons medication for
signs of non-adherance/medical complications
 The doctor meets with the patient and personally asses
if the patient is adherent. This time allows the doctor to
fully explain the medical condition, the medicine used to
treat it, and working with the patient on being adherent.
 The conversation is recorded for later reference, and a
copy is given to the patient so they can reference it at
another time.
POST CHECK-IN
 After meeting with the doctor, perscriptions can be
refilled or changed. As an incentive for the preventa
tive care check in, any perscriptions written from the
appointment recieved a discount.
 The person travels home with a better understanding
of why they are taking their medicine.
 







 
Solution Storyboard

11. Board game used to run
through scenarios to
better understand some
of the daily routines
the stakeholders go
through.
Designer’s Toolkit Each gear represents a stakeholder.
Twisting them shows their direct and
indirect relationships.
The toolbox is a interactive way to educate people on medical
non-adherence. It contains a set of hands on tools to get a person
accustomed to the topic, as well as my team’s curated research
that highlights the exposed gaps within the current marketplace.
Along with the research, the toolbox includes my team’s insights
and the possible solutions that we gathered, as well as sources
from which more data can be drawn if necessary.

13. AN HD REAL-TIME BODYCAM WITH EMOTIONAL INTELLIGENCE
Syracuse University Group Project
Sponsored by Motorola Solutions Inc.
A Bodycam to Protect the Community and the Biometric
Data to Protect the Officer

14. Mission Statement
In current bodycams, there is an absence of
emotional data and real-time intelligence.
Our design utilizes available technology to
provide our stakeholders with live stream
footage and the collection of an officer’s
biometric data, which gives insight into the
emotional and physical state of the officer in
different situations.
Officer body cam footage alone cannot tell the full story
of a situation.

15. A DPS Officer testing out a current bodycam
“Cameras can’t capture emotion.”
-Officer Romano, DPS
When questioned about concerns with the
upcoming addition of bodycams to the DPS...
DPS officers have certain techniques they
use to deal with University students in order
to maintain a safe campus. There is concern
that these methods may visually seem strong
in nature when the emotional context of the
situation is not addressed.

16. Current Technology Re-packaged into a Three Part System
The System
BIOFEEDBACK VIDEO REAL TIME
Photographic taken from DPS Communication Center

17. Neuma Biowatch
by Neumitra
Q Sensor by Affectiva
Heat Maps
These devices detect and record
physiological signs of stress and
excitement by measuring skin
conductance, the slight electrical
changes in the skin.
Measures the body’s ‘fight-or-
flight’ response
Benchmarking
Jawbone/Fitbit
interface testing
Biofeedback
“Precise instruments measure physiological activity such as
brainwaves, heart function, breathing, muscle activity, and
skin temperature. These instruments rapidly and accurately
“feed back” information to the user.”

18. Bodycam on
Officer
Patrol Car Communication
Center
Bluetooth
Connection
Encrypted
Wireless Stream
Flow of Information
Cloud Storage
Video is managed on a secure cloud based network.
Footage is stored for two weeks with the exception of
any involved in ongoing investigations.

19. “First place people look is at our badge.”
The placement of the bodycam will provide
headshots of anyone the officer interacts with.
“Some of the footage we have taken recently
has been upside down.”
Buttons and camera lens locations must make
the camera’s positioning intuitive.
“Any tool that saves time is valuable for
the officers.”
The snapshot button flags moments in
footage for convenient reviewing.
Design Decisions Based on Field Research

20. On A Larger Scale
While my group’s research involved safety and security on a college
campus, the issue of mistrust between citizens and officers is relevant
on a larger scale. This has been acknowledged by President Obama
with his plan to have $263 million in funding for police body cameras,
after the shooting death of unarmed 18-year-old Michael Brown.

21. ELIMINATE MISCOMMUNICATIONS
PROTECT THE STUDENT BODY
PROTECT THE OFFICER

22. Group Project, Syracuse University
Changing the Mindsets of People
in the Construction Industry and
Promoting Innovation

23. ANTICIPATION
S
URPRISE
POISE
ST
RENGTH
PLEASURE
DISCOVERY
Play leaves the player
poised to play some more.
A child loves to play
not because its easy, but
because it is hard.
Children learn as they play,
but most importantly, they
discover how to learn.
Human beings need pleasure
the same way they need
vitamins.
Surprise causes someone to
feel wonder, or amazement at
something unanticipated.
Aspects
of Play
The need to play is dominant. Tool Toys
Anticipation is the central
driving force in everyday life.

24. There is value in play past childhood
Productivity
Job Satisfaction
Innovation
Creativity
Morale
Efficiency
Absenteeism
Turnover
Stress
Health Care Costs
Frustration
Illness
Play in the workplace
“Playing engages the creative side of your brain. When
you are fully engaged in play, you lose some of your
psychological barriers and stop censoring or editing your
thoughts. This allows creative ideas to flow more freely.”
”All sorts of creative new connections are made when you
are playing that would otherwise never be made.”
“Toys often predict the future of technology by imaginative
leaps forward. Because they are not constrained by the
need to be practical, they are free to explore fanciful uses
of technology.”
-Tool Toys

25. What would the built environment
look like if it was influenced by
play?
The construction Industry is rigid in nature, heavily
restricted by the building code. While codes are
static in nature, the industry, its workers’ mindsets
and the ways by which we follow those rules can
change.

26. Our mission is to bring together children
and construction workers to help facilitate
the integration of play into the construction
industry. Through this interaction, a positive
environment and mindset for innovation is
created.
A day event to celebrate creativity
Child Worker
Naive
Imaginative
Idealist
Structured
Responsible
Liable
Play Work
Playdate!
This drawing is a mix of a
mothers high fidelity sketching
with her daughter’s imaginative
low fidelity drawing.

27. 21
What Happens?
A drawing is given to volunteer construction workers. They
choose a direction and begin to make something inspired by
the child’s drawing.
Children are given a prompt to draw from and then they get to
watch their drawings come to life.

28. Who benefits from the PLAYDATE
Construction Workers
They are exposed to youthful creativity
and an innovative environment that can
influence their own work.
Children Tool Companies
They get to observe, test, market and
research the use of their tools in unusual
and innovative settings.
They get to see their creativity come to life
before their eyes and are given the chance
to view the built world’s opportunities as
limitless.

29. EMOTIONAL CREATURES
weare
DesignThesis2015
A TOY TO SUPPRESS NOISE FROM SCREAMING

30. Children with ADHD often exhibit disruptive behaviors that
interfere with their life in environments such as the classroom,
playground and home. These behaviors are not conducive
to our society’s stress on high academic achievement for a
successful life. This mindset has led to a highly competitive
nature of childhood. Children with ADHD struggle with the
current education system and the scrutiny they receive hurts
their self-esteem and leads them and others to think they are
incapable. Low self-esteem and the co-morbidities often
present with ADHD (Anxiety, Depression, conduct disorders
and others) can feel very debilitating.

31. Comorbities (disruptive behavior
disorders, mood disorders, anxiety
disorders, learning disabilities and
difficult peer relationships)
Poor
self-esteem
Can have difficult
peer relationships
Cannot easily function in current
education model
Impulsive
Cannot stop surrounding emotions
from flooding his or her experiences
Low frustration
tolerance
Playful, intense
and with a lot of
excess energy
Physical aggression resulting from
excess energy or emotion
Excess emotions/
emotional sensitivity
WITH ADHDHYPERACTIVE/IMPULSIVETYPE
Ages4-8

32. My product was designed to help alleviate the excess
energy and emotions these children struggle with, which
in turn, will help them complete their everyday tasks and
maintain an emotional well-being. At such a young age
(4-8 years), my stakeholder cohort isn’t limited to just
children with ADHD. During childhood development, all
children must learn to become aware of their emotional
state and how to react properly to it.

33. WHATCANWESCREAMINTO?
BENCHMARKING TESTING

34. INSPIRATION FORMSTUDIES FINALFORM

35. “Chunkier”body
DESIGN PARAMETERS
Highdensityfoamto
suppressnoisefrom
screaming
Materialsurrounding
memoryfoamneedsto
bebreathable

36. HOW TO USE
Hi my name is
___________,
Are you angry? So excited
you don’t know what to do?
Anxious? Nervous? Whatever
you are feeling, Don’t hold it
in! Scream into my belly and
let it all out, I’ll make sure to
keep it quiet!
outline drawing of creature/
Storyboard
PARENT ADVICE
Help your child become moreaware of his emotions andhow he acts on them by givinghim an Emotional Creature.Each scream, pull, or cry thatis directed at his Creature isan opportunity to begin talking
to your child about how he isfeeling and what is needed toensure his emotional well-being.
Product Tag
EMOTIONAL CREATURESweare

37. SCREAMINTO
MYBELLY!

38. “Inschoolalone,achildwithADHDcouldreceive20,000correctiveor
negativecommentsbythetimeheorsheis10yearsold.”
MichaelS.Jellinek,M.D.
The goal for the Emotional Creature is that
it will make the conversation of feelings and
emotions more common between parents
and their young children. This creates a solid
foundation for positive self-esteem and life
outside of the home.

39. EMOTIONAL CREATURES
weare

40. THANK YOU!
lindsay.n.schultz@gmail.com • 734.649.1847 • lindsaynschultz.com