Position Description Operations Manager August 2007
Lisa Ruddle CV 2016
1. Lisa Ruddle
2 Stapleton Close, Highworth, Swindon, SN6 7DR
Mobile: 07411 094673 / Home: 01793 861475
lisa9575@hotmail.co.uk
PROFILE
I am a highly professional and proactive individual, with 12 years’ experience in a
demanding global supply chain environment. I have excellent interpersonal skills,
self-motivated with a compelling desire to succeed. I demonstrate strong business
acumen allowing examination of challenges with a cross functional overall business
perspective. I have Strong systems knowledge and analytical skills with an ability to
critically evaluate processes objectively and drive continuous improvement.
Extensive experience and success working with all levels of the business. Extremely
customer focused and has a history of building strong teams that work very
successfully with both internal and external customers.
EMPLOYMENT
Corin Group PLC – A global orthopedic organization with manufacturing facilities in
the UK.
S&OP Manager -
January 2015 to Current
• Designed, implemented and developed a new global S&OP framework for the
organization.
• Ensured the execution of a stable S&OP cycle globally.
• Recruited, structured & developed a new S&OP team for the organization.
• Introduced and managed forecast accuracy measurements to drive the
business forward with the S&OP process.
• Worked in a lead role with manufacturing planning on the design &
development of an MPS system for manufacturing.
• Implemented a conversion system from the demand forecast to a
manufacturing forecast to be executed through the new MPS system.
• Identified inventory reduction opportunities within global subsidiaries and a
process for implementing the required changes to maximize inventory investment
returns.
• Identify new set of KPI’s to drive the business forward and manage accountability
within the various teams
• Clean up data management issues and logic to allow for clean work processing.
• Improved the performance of fixed assets in the market increasing turns and
profitability.
• Developed & implemented ‘standard work’ documents & processes for various
new and existing roles.
2. TE Connectivity – A global organisation with 90,000 employees & over $13bn in sales
covering the Transportation, Industrial, Consumer & Networks markets.
Senior Global Materials Manager - (Aerospace, Defence & Marine business unit)
2012 to September 2014
• Accountability for the global supply chain maintaining over $256M of sales
including the related KPI’s. Achieving a 7% improvement to on time to original
promise and an overdue reduction in late sales orders from $3.6M to $2.2M.
• Accountability for $25M of inventory and the related KPI’s achieving 5%
reduction in total inventory whilst still improving delivery performance.
• Managing complex supply chain projects from concept through to
implementation.
• Collaborating with operations and supply chain managers in 5 plants globally
setting standards and improving processes.
• Initiating, sponsoring and leading lean activities and Kaizen events across all of
the teams.
• Defining global strategies, including development of finite capacity models v’s
infinite planning models.
• Developed & implemented strategies with the plants to improve schedule
adherence and overall performance to the customer.
• Identified freight improvement opportunities with the Global Logistics Team to
gain cost reduction in the global movement of materials, 3 initial projects gave
$120K savings.
• Extensive work with the sales, business development and product management
teams to get products to a world class published lead time to enable us to gain
market share, Products made in the Swindon factory improved from 42% to 87%
being quoted a to world class lead-time.
• Identifying and supporting the development of key talent across the
organisation.
• Closely working with the global demand manager to develop and utilise the
S&OP process to enable the business to improve efficiencies, drive improvements
to the customer & give the plant a clear picture of true demand.
• Responsible for the resolution of escalations from major OEM customer relating to
issues with delivery performance and overdues.
Supply Chain Manager – EMEA Region (Aerospace, Defence & Marine business unit)
2010 to 2012
• Responsible for delivery of over $150M of sales in the EMEA region
• Global Supply chain lead for several migrations projects driving improved service
to the customer and lower cost to the business
• Manage, coach and develop 3 supply chain managers & support with their
teams development
• Set up and manage KPI’s through the teams across EMEA
• Develop and lead inventory reduction plan for EMEA
• Developed and successfully implemented a new structure for the EMEA supply
chain
• Integrate and develop lean business practices in the EMEA supply chain groups
• Manage external Audits within the supply chain
3. Vended Parts, Harnessing, Export Controls & Demand Planning Manager – EMEA
Region (Aerospace, Defence & Marine business unit)
2009 – 2010
• Leading and coaching three teams totalling 12 people.
• Overall responsibility for over $130M of billings and shipments for the EMEA region.
• Manage day to day issues and escalations from the EMEA team.
• Set up and manage KPI’s across 3 diverse teams.
• Lead the business through market down turn and adjust focus within the team
accordingly.
• Develop and support the harnessing business through a Keizan event and the re-
engineering of the value stream.
• Managed the EMEA business through 2 product migrations and leading the
EMEA team through a migration from Czech Republic to Mexico.
• Develop and establish a new ITCO role within the team whilst maintaining
compliance regulations.
• Lead the way in introducing 5S+1 to an office environment.
Vended Parts and Demand Planning Manager – EMEA Region (Aerospace, Defence
& Marine business unit)
2008 – 2009
• Set up of a new vended team covering all the materials supplied in EMEA not
manufactured in Swindon.
• Established new billings forecasting and order progressing for all vended parts.
• Worked with management on developing robust processes on reducing lates
and improving on time to customers.
• Contributed to the new S&OP process within the ADM business unit.
• Help support the team through an SAP implementation in the USA.
Telag Interface, Process and Demand Analyst - EMEA Region (Aerospace, Defence
& Marine business unit)
2007 - 2008
• Set up a demand planning & forecasting process using Xelus for the new business
unit.
• Set up new stock policies and manage the process for maintaining products
status in SAP.
• To identify and reduce inventory on non-strategic stock items.
• Improve process flow and identify gaps.
• Manage, train and maintain links to other plants and in other system
environments.
• Map out new processes, timetables and KPI’s.
• Develop Xelus and make stock rules to work with the ADM business strategy.
Process & Interface Leader – Telag Planning Team GIC
2005 - 2007
• Set up processes for dealing with non-Swindon plants.
• Monitoring delivery performance from various ‘Raychem’ plants via SAP
interface.
4. • Help manage the issues after the sap go live with system links and workflow
issues.
• Key member of the SAP go-live team for the S&D functions.
Supply Chain Systems and Projects Co-coordinator - 2004 - 2005
Customer Services Team Manager - 2001 – 2004
Customer Services Co-ordinator - 1997 – 2001
Matrox (UK) Ltd - 1995 – 1997 as a Logistics Co-ordinator
Phoenix Telecom - 1993 – 1995 as a Purchasing Assistant
Teltec International - 1991 – 1993 as Office Assistant & Purchasing Administrator
QUALIFICATIONS
• Six Sigma Green Belt
• BTEC – ONC Business & Finance
• CIPS – Management Principles & Admin & Intro to Customs Procedures
• 6 GCSE’s
• CCPR
• A level - Psychology
PROFESSIONAL DEVELOPMENT TRAINING
• Effective Speaking and Presentation Skills
• Business Writing
• Counselling Skills
• Management Coaching Skills
• Tools for Cross Cultural Success
• Skills For a Matrix Environment
• Influence and Persuade
• Distribution Channel Management
• Performance Management & Appraisal Training
• Negotiation Skills
• PIM Training
• Handling Conflict & Managing Difficult People
• Lean Management Training
• Project Task Management
• Microsoft Excel Advanced Training
SYSTEMS
• High level user of Microsoft Excel
• Microsoft Word, PowerPoint and Visio
• SAP PR2 – Key User
• Legacy Mainframe system
• Xelus
• Sage