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© Constant Contact 2014
Harness the Power of Mobile
Email Marketing in a Multi-Device Era
Authorized Local Expert, Constant Contact
2
Lisa Perry
Perry Productions
Social Media Marketing
lisa@perryproductions.com
facebook.com/perryprosmm
@perryprosmm
65%
of emails are opened
on a mobile device
Source: Litmus
3
Why are we here today?
Mobile internet usage
is growing fast
4
Creating content with and for mobile
Is Email Still King?
5
Why are we here today?
Mobile internet usage
is growing fast
The average person looks at their phone
150 times per daySource: PhoneArena.com
Work more
effectively
Consumers are
finding your
business
Do things faster
and smarter
What is Mobile Marketing?
Why is mobile so important
for small businesses?
6
7
Engagement is…
7 touches to a prospect to
become a customer, member
or client.
The average user deems only
14% of their emails as “must
read now”
Email can be exhausting; how
do we change that?
ENGAGEMENT
8
Mobile activities for small
businesses
Small, quick tasks are a great fit
Create
newsletters
with mobile
in mind
Post to
social
media
Check your
reports
9
Mobile Email Marketing
Priorities for Emails with
Mobile in Mind
Subject Line
Teaser Line
Frequency
Coupons
Facebook Promos
Event Registration
10
Mobile Email Marketing
Best Practices: Subject Lines
Be bright
Have fun!
Allusions: “49 Other Shades, You Might Have
Missed Out On”
Alliteration: “Simple Steps to Saving Money”
Chunking “The Few. The Proud. The Marines.”
Include numbers
Capitalization
Use the words: YOU or YOUR
11
Mobile Email Marketing
Use Teaser Text
Mobile Devices
First lines of text display
as the teaser text
Provides additional
content that allude to
what you are
providing in your email
12
Mobile Email Marketing
Best Practices: Frequency
Days
Tuesday-Thursday generally
Recent surveys show Mondays may be a new
favorite
Time of Day
10 a.m. – 2 p.m.
23.63% of email opens occur within the first hour
after delivery.
Frequency
Twice a month (average)
Could vary based off of segments and type of
email
Drive action with mobile marketing
13
70%want mobile
coupons
Source: SocialMediaToday.com
14
A marketing effort
associated with Facebook
and other social networks,
where you drive customers
to take advantage of an offer
and specific call to action.
Drive action with mobile marketing
Offers and
promotions
Facebook
promotion
15
Deals allow customers of
your business to enjoy a
product or service at a
discount.
Drive action with mobile marketing
Offers and
promotions
Local deal
16
A digital coupon that’s sent
to your email list, is an
“open” offer, doesn’t require
a prior purchase, and is
easily shared via social
media.
Drive action with mobile marketing
Offers and
promotions
Trackable
coupon
17
Invitations
Registration forms
Tickets and check-in
Online payment
Drive action with mobile marketing
Events
18
80%of users delete
email that doesn’t
look good on mobile.
Source: Blue Hornet
30%of users unsubscribe
from email lists after
receiving mobile email that
doesn’t look good.
Source: Blue Hornet
19
Mobile friendly emails
Avoid too
much text
Avoid multiple
columns
Avoid
tiny fonts
20
Mobile friendly emails
Less text is
more
Keep it simple
with a single
column
Large fonts
are legible
21
Mobile friendly emails
Avoid large, off-
screen image sizes
Don’t make calls to
action hard to find or
read
22
Mobile friendly emails
Use clear and
easy calls to action
Size images to fit
23
Send a test email to your
smartphone
Send it to a targeted list
Check your results
Creating content with and for mobile
Mobile Email
Strategy
24
Take advantage of mobile
Tools to expand your list
Text to Join™
from Constant Contact
TXT
Scan to Join™
from Constant Contact
Exclusive Offers for Today’s Attendees
Offer Ends July 31, 2015
*This promotion (the "Promotion") begins on July 20, 2015 at 12:01 a.m., Eastern Time ("ET") and ends on July 31, 2015 at 11:59 p.m., ET (the "Promotion Period"). If eligible Constant Contact
customers purchase (i) the Email or Email Plus level of Constant Contact, during the Promotion Period, they will receive a discount of 40% off of such purchased product(s) for the first three months
after they become a paying customer. Constant Contact customers will be eligible to participate in this Promotion if they (i) are a Constant Contact trial account holder or a new Constant Contact
customer who has never been a paying Constant Contact customer, and (ii) become a paying Constant Contact customer and either enter the applicable promo code during check out by 11:59 p.m.,
ET, on July 31, 2015 or call a Constant Contact sales representative and mention this offer by 5:00 p.m., ET, on July 31, 2015. After the first three months have ended, eligible participants will
automatically be charged the current retail price for the product(s) unless they cancel their accounts or the applicable product. This Promotion cannot be combined with any other Constant Contact
promotion or special offer. Constant Contact offers a 30-day money-back guarantee on purchases of certain Constant Contact products, as more fully described at www.constantcontact.com/pricing.
Constant Contact reserves the right, in its sole discretion, to suspend or cancel this Promotion at any time. This Promotion and all Constant Contact products and services are subject to the Constant
Contactterms and conditions.
Mobile Friendly Email Template Design
$99 $79
Email lisa@perryproductions.com today!
Already a customer? We have something for you too…
Thank You!
• Available to speak to groups
• Small group workshops
• One-on-one consultations
• Strategic email marketing
• Social media marketing
• Website development
Lisa Perry
Perry Productions, 704-788-2949
lisa@perryproductions.com

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LSA Bootcamp Charlotte: Email Marketing in a Multi-Device Era (ConstantContact)

  • 1. © Constant Contact 2014 Harness the Power of Mobile Email Marketing in a Multi-Device Era
  • 2. Authorized Local Expert, Constant Contact 2 Lisa Perry Perry Productions Social Media Marketing lisa@perryproductions.com facebook.com/perryprosmm @perryprosmm
  • 3. 65% of emails are opened on a mobile device Source: Litmus 3 Why are we here today? Mobile internet usage is growing fast
  • 4. 4 Creating content with and for mobile Is Email Still King?
  • 5. 5 Why are we here today? Mobile internet usage is growing fast The average person looks at their phone 150 times per daySource: PhoneArena.com
  • 6. Work more effectively Consumers are finding your business Do things faster and smarter What is Mobile Marketing? Why is mobile so important for small businesses? 6
  • 7. 7 Engagement is… 7 touches to a prospect to become a customer, member or client. The average user deems only 14% of their emails as “must read now” Email can be exhausting; how do we change that? ENGAGEMENT
  • 8. 8 Mobile activities for small businesses Small, quick tasks are a great fit Create newsletters with mobile in mind Post to social media Check your reports
  • 9. 9 Mobile Email Marketing Priorities for Emails with Mobile in Mind Subject Line Teaser Line Frequency Coupons Facebook Promos Event Registration
  • 10. 10 Mobile Email Marketing Best Practices: Subject Lines Be bright Have fun! Allusions: “49 Other Shades, You Might Have Missed Out On” Alliteration: “Simple Steps to Saving Money” Chunking “The Few. The Proud. The Marines.” Include numbers Capitalization Use the words: YOU or YOUR
  • 11. 11 Mobile Email Marketing Use Teaser Text Mobile Devices First lines of text display as the teaser text Provides additional content that allude to what you are providing in your email
  • 12. 12 Mobile Email Marketing Best Practices: Frequency Days Tuesday-Thursday generally Recent surveys show Mondays may be a new favorite Time of Day 10 a.m. – 2 p.m. 23.63% of email opens occur within the first hour after delivery. Frequency Twice a month (average) Could vary based off of segments and type of email
  • 13. Drive action with mobile marketing 13 70%want mobile coupons Source: SocialMediaToday.com
  • 14. 14 A marketing effort associated with Facebook and other social networks, where you drive customers to take advantage of an offer and specific call to action. Drive action with mobile marketing Offers and promotions Facebook promotion
  • 15. 15 Deals allow customers of your business to enjoy a product or service at a discount. Drive action with mobile marketing Offers and promotions Local deal
  • 16. 16 A digital coupon that’s sent to your email list, is an “open” offer, doesn’t require a prior purchase, and is easily shared via social media. Drive action with mobile marketing Offers and promotions Trackable coupon
  • 17. 17 Invitations Registration forms Tickets and check-in Online payment Drive action with mobile marketing Events
  • 18. 18 80%of users delete email that doesn’t look good on mobile. Source: Blue Hornet 30%of users unsubscribe from email lists after receiving mobile email that doesn’t look good. Source: Blue Hornet
  • 19. 19 Mobile friendly emails Avoid too much text Avoid multiple columns Avoid tiny fonts
  • 20. 20 Mobile friendly emails Less text is more Keep it simple with a single column Large fonts are legible
  • 21. 21 Mobile friendly emails Avoid large, off- screen image sizes Don’t make calls to action hard to find or read
  • 22. 22 Mobile friendly emails Use clear and easy calls to action Size images to fit
  • 23. 23 Send a test email to your smartphone Send it to a targeted list Check your results Creating content with and for mobile Mobile Email Strategy
  • 24. 24 Take advantage of mobile Tools to expand your list Text to Join™ from Constant Contact TXT Scan to Join™ from Constant Contact Exclusive Offers for Today’s Attendees Offer Ends July 31, 2015 *This promotion (the "Promotion") begins on July 20, 2015 at 12:01 a.m., Eastern Time ("ET") and ends on July 31, 2015 at 11:59 p.m., ET (the "Promotion Period"). If eligible Constant Contact customers purchase (i) the Email or Email Plus level of Constant Contact, during the Promotion Period, they will receive a discount of 40% off of such purchased product(s) for the first three months after they become a paying customer. Constant Contact customers will be eligible to participate in this Promotion if they (i) are a Constant Contact trial account holder or a new Constant Contact customer who has never been a paying Constant Contact customer, and (ii) become a paying Constant Contact customer and either enter the applicable promo code during check out by 11:59 p.m., ET, on July 31, 2015 or call a Constant Contact sales representative and mention this offer by 5:00 p.m., ET, on July 31, 2015. After the first three months have ended, eligible participants will automatically be charged the current retail price for the product(s) unless they cancel their accounts or the applicable product. This Promotion cannot be combined with any other Constant Contact promotion or special offer. Constant Contact offers a 30-day money-back guarantee on purchases of certain Constant Contact products, as more fully described at www.constantcontact.com/pricing. Constant Contact reserves the right, in its sole discretion, to suspend or cancel this Promotion at any time. This Promotion and all Constant Contact products and services are subject to the Constant Contactterms and conditions. Mobile Friendly Email Template Design $99 $79 Email lisa@perryproductions.com today! Already a customer? We have something for you too…
  • 25. Thank You! • Available to speak to groups • Small group workshops • One-on-one consultations • Strategic email marketing • Social media marketing • Website development Lisa Perry Perry Productions, 704-788-2949 lisa@perryproductions.com