Course in facilitation skills for consultants

1. Workshop Facilitation Skills
for Consultants
Long Litt Woon
© 2009 woon@long.no, www.longolsen.com

2. Workshop nightmare
What is the worst thing that can
happen when running a workshop?
© 2009 woon@long.no, www.longolsen.com

3. Course goals
Increase workshop facilitation skills by
learning
• Workshop Design
• Fundamental facilitation skills and techniques
• Common pitfalls and critical success factors
• How to handle challenging situations like
– Dominating/shy participants
– Running out of time
– Lack of interest. Bored participants
– ”Sabotage” etc.
© 2009 woon@long.no, www.longolsen.com

4. Workshop Design:
an instrument for change
“Process”
Ready to
commit to
change
Increased
motivation
Expectation
management.
Resistance.
“Substance”
Knowledge of What does this mean What shall we do?
relevant topics for us?
© 2009 woon@long.no, www.longolsen.com

5. A facilitator’s handluggage
Solution solving techiniques
Communication
skills
Meeting
Creativity planning skills
Role
understanding
Understanding of
group dynamics Insight into conflict
dynamics and
resolution
Presentation
Self understanding
skills
Balancing process and substance
© 2009 woon@long.no, www.longolsen.com

6. Other course elements
Time management
Pitfalls Critical success factors
Energizers
Review
The gift of feedback
Icebreakers
© 2009 woon@long.no, www.longolsen.com

7. Want to know more?
Contact me
www.longolsen.com
Cell: +47 4827 0107
© 2009 woon@long.no, www.longolsen.com