This presentation covers the top ten lessons learned from research into successful real-time manufacturing enterprises. The study included interviews with 25 aerospace and defense manufacturers, focusing on their demand management and lean manufacturing strategies.
Your Customers’ Expectations Are Running At Warp Speed And Will Only Accelerate In 2012
Make The Leap From Passive To Passionate Customer Experiences – Now
Complacency, Not Other Companies, Is Your Greatest Competitor
Own The Moment And The Market Will Follow
So Many Metrics and So Little Time – Measure and ACT Only On What Matters
Seek Out Opportunities To Overwhelm Customers With Responsiveness
Harness Your Company’s Intelligence Immediately and Use It Aggressively
Grow Champions Daily
Make A Decision, Save A Customer
TRUST is the Most Powerful Accelerator and Largest Amplifier You Own
3. Make Every Minute in
Manufacturing Count
Translating long project schedules
into achievable short- and long-
range goals
Using analytics to measure
collaboration with customer
design, engineering, operations
and program managers
Obsessed with transforming trust
into an accelerator
4. Stay up to speed on what’s driving customer
decisions, priorities and expectations
8. Launch Sequence For Real-Time Enterprises
Your Customers’ Expectations Are Running At Warp Speed And Will Only Accelerate In 2012
Make The Leap From Passive To Passionate Customer Experiences – Now
Complacency, Not Other Companies, Is Your Greatest Competitor
Own The Moment And The Market Will Follow
So Many Metrics and So Little Time – Measure and ACT Only On What Matters
Seek Out Opportunities To Overwhelm Customers With Responsiveness
Harness Your Company’s Intelligence Immediately and Use It Aggressively
Grow Champions Daily
Make A Decision, Save A Customer
TRUST is the Most Powerful Accelerator and Largest Amplifier You Own
Your Customers’ Expectations Are Running At Warp Speed Make the Leap from Passive to Passionate Customer Experiences – Now Complacency, Not Other Companies, Is Your Greatest Competitor Own The Moment and the Market Will Follow So Many Metrics and So Little Time – Measure and ACT Only On What Matters Seek Out Opportunities To Overwhelm Customers With Responsiveness Why You Need To Use Intelligence Immediately and Aggressively Grow Champions Daily Make A Decision, Save A Customer TRUST is the Most Powerful Accelerator and Largest Amplifier You Own
Your Customers’ Expectations Are Running At Warp Speed Make the Leap from Passive to Passionate Customer Experiences – Now Complacency, Not Other Companies, Is Your Greatest Competitor Own The Moment and the Market Will Follow So Many Metrics and So Little Time – Measure and ACT Only On What Matters Seek Out Opportunities To Overwhelm Customers With Responsiveness Why You Need To Use Intelligence Immediately and Aggressively Grow Champions Daily Make A Decision, Save A Customer TRUST is the Most Powerful Accelerator and Largest Amplifier You Own