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We make it... 
Simple. 
Smooth. 
Solved. 
CAPABILITIES.
Solid Credentials 
with a 
Blast of Tenacity. 
135 
YEARS 
EXPERIENCE 75O,OOO 
PRODUCTS 
. . . and with 
with technology initiatives very much in tune 
with today’s needs & an eye on what is 
emerging for the future. We leverage these 
on behalf of our clients to drive the efficiencies 
required for successful long term relationships. 
and Warehouse Millions of 
Dollars of Geiger-financed, 
Customer Branded 
Merchandise 
We are Nationwide 
3OO+ 
ASSOCIATES 
12 
LOCATIONS 
5O,OOO 
ACTIVE CLIENTS 
18O 
ONLINE STORES
. . . Geiger is the largest privately held promotional products 
company in the industry. 
As part of Geiger’s commitment to “lean” practices and total quality, Geiger 
concentrates on process efficiency, cost containment and service measurement as 
key industry differentiators. 
Geiger has extensive experience working with 
clients large & small, 
helping each respective company 
meet their goals for sales, 
brand loyalty, 
employee recognition, 
safety recognition & 
event marketing. 
Our team will work hard to develop 
the right mix of product, 
establish flexible guidelines for the scope of work 
and create the customized reports needed for your program. 
Additionally, we will process requests for any item 
not found on the online store. 
Working directly with the buyer, 
we’ll discuss the desired theme, 
budget and time frame 
& offer several creative ideas 
to meet each project’s objective. 
Enough about us. 
Now about you. 
1OO% 
GUARANTEED 
SATISFACTION 
We back everything we do!
2 Design & Creativity. 
Good Design 
Adds Value. 
of the most important capabilities. 
The creative process, developed specifically for you, goes be-yond 
the use of graphic artists. Appropriate quality and func-tional 
products are selected so your program is successful. The 
result of poor product selection is increased maverick buying 
− which yields both higher prices and deviations from correct 
brand standards. 
Given that cost savings & brand integrity are two of the 
most vital reasons for having a program, the product selection 
phase is key in realizing these benefits. 
As we have identified the importance 
of this phase of program development 
we have buyers on staff whose sole 
charge is product selection. These as-sociates 
are always looking to find 
new, innovative products and getting 
exclusive rights to these products before 
anyone else. They’re cultivating ideas 
from shows domestically and abroad 
to stay ahead of the product curve, of-fering 
suggestions for new programs as 
well as ideas for keeping an existing 
program fresh. 
PRODUCTS n 
WEBSITES n 
CAMPAIGNS n 
CALL CENTER SCRIPTS n
Cultivating New Concepts 
Ideas for Keeping Existing 
Programs Fresh 
Suggesting New Programs 
Hands-on, 
Personalized Care 
Knows How to Stay Ahead 
of Product Curve 
Takes Care of 
Special Order Needs 
Outside of Online Store 
Works with Team to Make 
Sure All Needs are Met. 
We know that ongoing communication 
is paramount if an understanding of 
branding requirements, 
design specifications 
& client goals are to be met. 
We’ll continue to put an incredible 
amount of detail into discussions 
and ongoing discovery to be able 
to produce a quality product and 
maintain the use of your brand. 
Getting the Right Mix of Product 
Your Link Between All 
Departments & Divisions 
Is comfortable working 
with outside contacts: 
n AD AGENCY 
n CREATIVE DIRECTOR 
n PRODUCTION ARTIST 
n MARKETING DEPT 
Your Local Sales Partner. 
ZOOMING IN WITH IDEAS
Forecasting 
Your Needs by. 
Comparing Newly 
Shipped Products Against 
Original Sample to 
Guarantee Accuracy 
Providing Excellent 
Standard of Service 
Verifying that Program is 
Operating as it Should 
Creating Monthly 
Customized Reports 
Ensuring Proper 
Inventory Control 
Focusing on New 
Product Development
Products are the focus of our 
programs − and we want to 
include selections that will be 
of greatest value to you. Our 
production partner relationships 
reach globally, giving you more 
than 750,000 products to choose 
from. But not to fear, we’ll help thin 
down the options and suggest only 
those that will be most effective for 
your program. 
Geiger also represents leading 
retail brands allowing us to provide 
high quality recognition and gift 
products. The depth of selection is 
extensive, with a variety of options 
including watches, sunglasses, 
apparel, golf clubs and shoes, 
kayaks, camping gear, electronics, 
tennis equipment, gardening tools, 
home improvement products − 
Whatever you are looking 
for, we can find it! 
Products.
Warehouse Facility. 
Ensuring Consistency. 
Our distribution center is located in 
Lewiston, Maine as part of our 160,000 
square foot corporate headquarters. 
This facility is secure and fully insured. 
Our defined procedures and multiple 
validation checkpoints ensure that we 
handle your merchandise efficiently 
and correctly. 
Brandspiration is the art of taking 
one’s brand to inspire others. 
That inspiration may be in the form of a call to 
action, the showing of appreciation, the creation 
of goodwill or the reinforcing of recognition. 
Through the use of promotional products we 
help our customers present their brand to their 
customers. We are the drivers of Brandspiration! 
Even more important than the products, is your brand represented on 
each product. However perfect a product might be, it has no value 
if your logo is not represented perfectly on that item. 
n See & Approve Product with Your Logo 
n A Photo Sample is Taken 
n FOR WEBSITE 
n FOR CONTROL SAMPLE AT WAREHOUSE 
n Any New Products Will be Compared to this Original
Some of the People Who Inspire 
Us to Brandspire Them. 
The brands for each of these clients are as important to them as yours is to you. We take our clients 
brands very seriously and it is our mission to showcase your brand correctly 100% of the time.
Technology & the Internet. 
Online retail sale are projected to grow from 
$225.5 billion in 2012 to $343.2 billion in 
2017, according to eMarketer, April 2013. 
Geiger Corporate Programs embraced the 
e-commerce trend early on, investing heavily in 
technology that has allowed us to nimbly adapt 
to our clients’ evolving needs. The majority of 
Corporate Programs employ a fully integrated, 
custom-built web-catalog for easy online ordering. 
In recent years there has been an increase in 
demand for the ability to place orders through a 
customer’s e-procurement platform. In either case, 
the true benefits of online ordering can only be 
realized if orders can be entered and processed 
directly, without manual intervention. In this way, 
we reduce overall processing costs and fulfillment 
times, resulting in lower prices to you.
Informative 
Product 
Photography Sells 
Clear product visuals, with 
inspirational details, can make 
the difference in a buying 
decision 
Real time 
inventory availability 
with exact count 
Frequently needed 
information, available 
w/o searching site 
Thank you for your order. 
Yes, your product is available. 
Your Order has shipped. 
Here is a link to track your order. 
FedEx, UPS etc. site to track your order. 
We provide customers 
with multiple e-mail updates 
of their order status. 
Every customer will receive an initial order 
confirmation acknowledging receipt of this 
order and confirming product availability. 
Then, once the order has shipped, the 
customer will receive a follow-up e-mail 
notifying them that the order has shipped, 
along with tracking information and links to 
the appropriate carrier web site. 
Geiger’s in-house 
production team 
designs, creates and maintains fully 
interactive websites. Such websites 
are linked directly with AS400 
based operating system, ensuring 
the two-way flow of information 
regarding product and order status. 
Simple. Smooth. Solved. 
1 
2 
3
High Security Measures. 
Preventing Unauthorized Access to Client Data 
Geiger will not sell the monitored usage, 
private information, or traffic patterns of its 
site’s users to any third-party business. 
Protected with 2048- 
bit Secure Socket Layer 
(SSL) encryption, ensuring 
our customer’s data is 
uncompromised throughout 
the shopping experience. 
Credit card information is 
temporarily stored using 
the Advanced Encryption 
Standard (AES) 
approved by the NSA 
for top secret information. 
Real-time 
Monitoring 
Routine Security 
Checks 
Geiger understands that 
security on the web has to 
be a priority. 
To that end, proper security tools are in place so that all 
customer information is protected.
Reporting. 
We provide a monthly reporting package that includes sales, 
returns, and customer satisfaction figures. Provided in Microsoft 
Excel format, the reports include both the raw numerical data 
and a corresponding graph for each report, allowing you to 
review specific detail or get a high-level perspective at a glance. 
Understanding that your reporting requirements may change, 
we’ll modify your reports to meet your evolving needs. Whether 
it is organizing sales by cost center, region, event code, or any 
differentiating factor, we can report it.
Real People. 
Representing Your Company 
Our call center is staffed from 8:00 am to 8:00 pm 
Eastern Time, ensuring someone is available to answer 
your customer service needs. We include a dedicated 
toll free number for your ease of use. 
While you are always able to go to the website 
and retrieve order status information, our call center 
representatives are also able to provide that information 
if you prefer to talk to someone directly. They’re happy 
to place your order, answer any questions you might 
have, or help with tracking an order. 
Or, if you need any additional assistance using the 
website, our customer service reps are trained to walk 
you through the process. 
Highly Trained 
Call Center Staff 
8am − 8pm Mon − Fri 
24 Hour VoiceMail 
24 Hour Fax Lines
The end... 
We are looking forward 
to providing your 
promotional products, 
apparel and gifts. 
Our Corporate 
Programs division 
operates with great 
flexibility and we’ve 
been successful 
developing programs 
that are client specific to 
yield the greatest results. 
IS JUST THE BEGINNING.

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cp_capabilities_2014_SP (1)

  • 1. We make it... Simple. Smooth. Solved. CAPABILITIES.
  • 2. Solid Credentials with a Blast of Tenacity. 135 YEARS EXPERIENCE 75O,OOO PRODUCTS . . . and with with technology initiatives very much in tune with today’s needs & an eye on what is emerging for the future. We leverage these on behalf of our clients to drive the efficiencies required for successful long term relationships. and Warehouse Millions of Dollars of Geiger-financed, Customer Branded Merchandise We are Nationwide 3OO+ ASSOCIATES 12 LOCATIONS 5O,OOO ACTIVE CLIENTS 18O ONLINE STORES
  • 3. . . . Geiger is the largest privately held promotional products company in the industry. As part of Geiger’s commitment to “lean” practices and total quality, Geiger concentrates on process efficiency, cost containment and service measurement as key industry differentiators. Geiger has extensive experience working with clients large & small, helping each respective company meet their goals for sales, brand loyalty, employee recognition, safety recognition & event marketing. Our team will work hard to develop the right mix of product, establish flexible guidelines for the scope of work and create the customized reports needed for your program. Additionally, we will process requests for any item not found on the online store. Working directly with the buyer, we’ll discuss the desired theme, budget and time frame & offer several creative ideas to meet each project’s objective. Enough about us. Now about you. 1OO% GUARANTEED SATISFACTION We back everything we do!
  • 4. 2 Design & Creativity. Good Design Adds Value. of the most important capabilities. The creative process, developed specifically for you, goes be-yond the use of graphic artists. Appropriate quality and func-tional products are selected so your program is successful. The result of poor product selection is increased maverick buying − which yields both higher prices and deviations from correct brand standards. Given that cost savings & brand integrity are two of the most vital reasons for having a program, the product selection phase is key in realizing these benefits. As we have identified the importance of this phase of program development we have buyers on staff whose sole charge is product selection. These as-sociates are always looking to find new, innovative products and getting exclusive rights to these products before anyone else. They’re cultivating ideas from shows domestically and abroad to stay ahead of the product curve, of-fering suggestions for new programs as well as ideas for keeping an existing program fresh. PRODUCTS n WEBSITES n CAMPAIGNS n CALL CENTER SCRIPTS n
  • 5. Cultivating New Concepts Ideas for Keeping Existing Programs Fresh Suggesting New Programs Hands-on, Personalized Care Knows How to Stay Ahead of Product Curve Takes Care of Special Order Needs Outside of Online Store Works with Team to Make Sure All Needs are Met. We know that ongoing communication is paramount if an understanding of branding requirements, design specifications & client goals are to be met. We’ll continue to put an incredible amount of detail into discussions and ongoing discovery to be able to produce a quality product and maintain the use of your brand. Getting the Right Mix of Product Your Link Between All Departments & Divisions Is comfortable working with outside contacts: n AD AGENCY n CREATIVE DIRECTOR n PRODUCTION ARTIST n MARKETING DEPT Your Local Sales Partner. ZOOMING IN WITH IDEAS
  • 6. Forecasting Your Needs by. Comparing Newly Shipped Products Against Original Sample to Guarantee Accuracy Providing Excellent Standard of Service Verifying that Program is Operating as it Should Creating Monthly Customized Reports Ensuring Proper Inventory Control Focusing on New Product Development
  • 7. Products are the focus of our programs − and we want to include selections that will be of greatest value to you. Our production partner relationships reach globally, giving you more than 750,000 products to choose from. But not to fear, we’ll help thin down the options and suggest only those that will be most effective for your program. Geiger also represents leading retail brands allowing us to provide high quality recognition and gift products. The depth of selection is extensive, with a variety of options including watches, sunglasses, apparel, golf clubs and shoes, kayaks, camping gear, electronics, tennis equipment, gardening tools, home improvement products − Whatever you are looking for, we can find it! Products.
  • 8. Warehouse Facility. Ensuring Consistency. Our distribution center is located in Lewiston, Maine as part of our 160,000 square foot corporate headquarters. This facility is secure and fully insured. Our defined procedures and multiple validation checkpoints ensure that we handle your merchandise efficiently and correctly. Brandspiration is the art of taking one’s brand to inspire others. That inspiration may be in the form of a call to action, the showing of appreciation, the creation of goodwill or the reinforcing of recognition. Through the use of promotional products we help our customers present their brand to their customers. We are the drivers of Brandspiration! Even more important than the products, is your brand represented on each product. However perfect a product might be, it has no value if your logo is not represented perfectly on that item. n See & Approve Product with Your Logo n A Photo Sample is Taken n FOR WEBSITE n FOR CONTROL SAMPLE AT WAREHOUSE n Any New Products Will be Compared to this Original
  • 9. Some of the People Who Inspire Us to Brandspire Them. The brands for each of these clients are as important to them as yours is to you. We take our clients brands very seriously and it is our mission to showcase your brand correctly 100% of the time.
  • 10. Technology & the Internet. Online retail sale are projected to grow from $225.5 billion in 2012 to $343.2 billion in 2017, according to eMarketer, April 2013. Geiger Corporate Programs embraced the e-commerce trend early on, investing heavily in technology that has allowed us to nimbly adapt to our clients’ evolving needs. The majority of Corporate Programs employ a fully integrated, custom-built web-catalog for easy online ordering. In recent years there has been an increase in demand for the ability to place orders through a customer’s e-procurement platform. In either case, the true benefits of online ordering can only be realized if orders can be entered and processed directly, without manual intervention. In this way, we reduce overall processing costs and fulfillment times, resulting in lower prices to you.
  • 11. Informative Product Photography Sells Clear product visuals, with inspirational details, can make the difference in a buying decision Real time inventory availability with exact count Frequently needed information, available w/o searching site Thank you for your order. Yes, your product is available. Your Order has shipped. Here is a link to track your order. FedEx, UPS etc. site to track your order. We provide customers with multiple e-mail updates of their order status. Every customer will receive an initial order confirmation acknowledging receipt of this order and confirming product availability. Then, once the order has shipped, the customer will receive a follow-up e-mail notifying them that the order has shipped, along with tracking information and links to the appropriate carrier web site. Geiger’s in-house production team designs, creates and maintains fully interactive websites. Such websites are linked directly with AS400 based operating system, ensuring the two-way flow of information regarding product and order status. Simple. Smooth. Solved. 1 2 3
  • 12. High Security Measures. Preventing Unauthorized Access to Client Data Geiger will not sell the monitored usage, private information, or traffic patterns of its site’s users to any third-party business. Protected with 2048- bit Secure Socket Layer (SSL) encryption, ensuring our customer’s data is uncompromised throughout the shopping experience. Credit card information is temporarily stored using the Advanced Encryption Standard (AES) approved by the NSA for top secret information. Real-time Monitoring Routine Security Checks Geiger understands that security on the web has to be a priority. To that end, proper security tools are in place so that all customer information is protected.
  • 13. Reporting. We provide a monthly reporting package that includes sales, returns, and customer satisfaction figures. Provided in Microsoft Excel format, the reports include both the raw numerical data and a corresponding graph for each report, allowing you to review specific detail or get a high-level perspective at a glance. Understanding that your reporting requirements may change, we’ll modify your reports to meet your evolving needs. Whether it is organizing sales by cost center, region, event code, or any differentiating factor, we can report it.
  • 14. Real People. Representing Your Company Our call center is staffed from 8:00 am to 8:00 pm Eastern Time, ensuring someone is available to answer your customer service needs. We include a dedicated toll free number for your ease of use. While you are always able to go to the website and retrieve order status information, our call center representatives are also able to provide that information if you prefer to talk to someone directly. They’re happy to place your order, answer any questions you might have, or help with tracking an order. Or, if you need any additional assistance using the website, our customer service reps are trained to walk you through the process. Highly Trained Call Center Staff 8am − 8pm Mon − Fri 24 Hour VoiceMail 24 Hour Fax Lines
  • 15. The end... We are looking forward to providing your promotional products, apparel and gifts. Our Corporate Programs division operates with great flexibility and we’ve been successful developing programs that are client specific to yield the greatest results. IS JUST THE BEGINNING.