2. Solid Credentials
with a
Blast of Tenacity.
135
YEARS
EXPERIENCE 75O,OOO
PRODUCTS
. . . and with
with technology initiatives very much in tune
with today’s needs & an eye on what is
emerging for the future. We leverage these
on behalf of our clients to drive the efficiencies
required for successful long term relationships.
and Warehouse Millions of
Dollars of Geiger-financed,
Customer Branded
Merchandise
We are Nationwide
3OO+
ASSOCIATES
12
LOCATIONS
5O,OOO
ACTIVE CLIENTS
18O
ONLINE STORES
3. . . . Geiger is the largest privately held promotional products
company in the industry.
As part of Geiger’s commitment to “lean” practices and total quality, Geiger
concentrates on process efficiency, cost containment and service measurement as
key industry differentiators.
Geiger has extensive experience working with
clients large & small,
helping each respective company
meet their goals for sales,
brand loyalty,
employee recognition,
safety recognition &
event marketing.
Our team will work hard to develop
the right mix of product,
establish flexible guidelines for the scope of work
and create the customized reports needed for your program.
Additionally, we will process requests for any item
not found on the online store.
Working directly with the buyer,
we’ll discuss the desired theme,
budget and time frame
& offer several creative ideas
to meet each project’s objective.
Enough about us.
Now about you.
1OO%
GUARANTEED
SATISFACTION
We back everything we do!
4. 2 Design & Creativity.
Good Design
Adds Value.
of the most important capabilities.
The creative process, developed specifically for you, goes be-yond
the use of graphic artists. Appropriate quality and func-tional
products are selected so your program is successful. The
result of poor product selection is increased maverick buying
− which yields both higher prices and deviations from correct
brand standards.
Given that cost savings & brand integrity are two of the
most vital reasons for having a program, the product selection
phase is key in realizing these benefits.
As we have identified the importance
of this phase of program development
we have buyers on staff whose sole
charge is product selection. These as-sociates
are always looking to find
new, innovative products and getting
exclusive rights to these products before
anyone else. They’re cultivating ideas
from shows domestically and abroad
to stay ahead of the product curve, of-fering
suggestions for new programs as
well as ideas for keeping an existing
program fresh.
PRODUCTS n
WEBSITES n
CAMPAIGNS n
CALL CENTER SCRIPTS n
5. Cultivating New Concepts
Ideas for Keeping Existing
Programs Fresh
Suggesting New Programs
Hands-on,
Personalized Care
Knows How to Stay Ahead
of Product Curve
Takes Care of
Special Order Needs
Outside of Online Store
Works with Team to Make
Sure All Needs are Met.
We know that ongoing communication
is paramount if an understanding of
branding requirements,
design specifications
& client goals are to be met.
We’ll continue to put an incredible
amount of detail into discussions
and ongoing discovery to be able
to produce a quality product and
maintain the use of your brand.
Getting the Right Mix of Product
Your Link Between All
Departments & Divisions
Is comfortable working
with outside contacts:
n AD AGENCY
n CREATIVE DIRECTOR
n PRODUCTION ARTIST
n MARKETING DEPT
Your Local Sales Partner.
ZOOMING IN WITH IDEAS
6. Forecasting
Your Needs by.
Comparing Newly
Shipped Products Against
Original Sample to
Guarantee Accuracy
Providing Excellent
Standard of Service
Verifying that Program is
Operating as it Should
Creating Monthly
Customized Reports
Ensuring Proper
Inventory Control
Focusing on New
Product Development
7. Products are the focus of our
programs − and we want to
include selections that will be
of greatest value to you. Our
production partner relationships
reach globally, giving you more
than 750,000 products to choose
from. But not to fear, we’ll help thin
down the options and suggest only
those that will be most effective for
your program.
Geiger also represents leading
retail brands allowing us to provide
high quality recognition and gift
products. The depth of selection is
extensive, with a variety of options
including watches, sunglasses,
apparel, golf clubs and shoes,
kayaks, camping gear, electronics,
tennis equipment, gardening tools,
home improvement products −
Whatever you are looking
for, we can find it!
Products.
8. Warehouse Facility.
Ensuring Consistency.
Our distribution center is located in
Lewiston, Maine as part of our 160,000
square foot corporate headquarters.
This facility is secure and fully insured.
Our defined procedures and multiple
validation checkpoints ensure that we
handle your merchandise efficiently
and correctly.
Brandspiration is the art of taking
one’s brand to inspire others.
That inspiration may be in the form of a call to
action, the showing of appreciation, the creation
of goodwill or the reinforcing of recognition.
Through the use of promotional products we
help our customers present their brand to their
customers. We are the drivers of Brandspiration!
Even more important than the products, is your brand represented on
each product. However perfect a product might be, it has no value
if your logo is not represented perfectly on that item.
n See & Approve Product with Your Logo
n A Photo Sample is Taken
n FOR WEBSITE
n FOR CONTROL SAMPLE AT WAREHOUSE
n Any New Products Will be Compared to this Original
9. Some of the People Who Inspire
Us to Brandspire Them.
The brands for each of these clients are as important to them as yours is to you. We take our clients
brands very seriously and it is our mission to showcase your brand correctly 100% of the time.
10. Technology & the Internet.
Online retail sale are projected to grow from
$225.5 billion in 2012 to $343.2 billion in
2017, according to eMarketer, April 2013.
Geiger Corporate Programs embraced the
e-commerce trend early on, investing heavily in
technology that has allowed us to nimbly adapt
to our clients’ evolving needs. The majority of
Corporate Programs employ a fully integrated,
custom-built web-catalog for easy online ordering.
In recent years there has been an increase in
demand for the ability to place orders through a
customer’s e-procurement platform. In either case,
the true benefits of online ordering can only be
realized if orders can be entered and processed
directly, without manual intervention. In this way,
we reduce overall processing costs and fulfillment
times, resulting in lower prices to you.
11. Informative
Product
Photography Sells
Clear product visuals, with
inspirational details, can make
the difference in a buying
decision
Real time
inventory availability
with exact count
Frequently needed
information, available
w/o searching site
Thank you for your order.
Yes, your product is available.
Your Order has shipped.
Here is a link to track your order.
FedEx, UPS etc. site to track your order.
We provide customers
with multiple e-mail updates
of their order status.
Every customer will receive an initial order
confirmation acknowledging receipt of this
order and confirming product availability.
Then, once the order has shipped, the
customer will receive a follow-up e-mail
notifying them that the order has shipped,
along with tracking information and links to
the appropriate carrier web site.
Geiger’s in-house
production team
designs, creates and maintains fully
interactive websites. Such websites
are linked directly with AS400
based operating system, ensuring
the two-way flow of information
regarding product and order status.
Simple. Smooth. Solved.
1
2
3
12. High Security Measures.
Preventing Unauthorized Access to Client Data
Geiger will not sell the monitored usage,
private information, or traffic patterns of its
site’s users to any third-party business.
Protected with 2048-
bit Secure Socket Layer
(SSL) encryption, ensuring
our customer’s data is
uncompromised throughout
the shopping experience.
Credit card information is
temporarily stored using
the Advanced Encryption
Standard (AES)
approved by the NSA
for top secret information.
Real-time
Monitoring
Routine Security
Checks
Geiger understands that
security on the web has to
be a priority.
To that end, proper security tools are in place so that all
customer information is protected.
13. Reporting.
We provide a monthly reporting package that includes sales,
returns, and customer satisfaction figures. Provided in Microsoft
Excel format, the reports include both the raw numerical data
and a corresponding graph for each report, allowing you to
review specific detail or get a high-level perspective at a glance.
Understanding that your reporting requirements may change,
we’ll modify your reports to meet your evolving needs. Whether
it is organizing sales by cost center, region, event code, or any
differentiating factor, we can report it.
14. Real People.
Representing Your Company
Our call center is staffed from 8:00 am to 8:00 pm
Eastern Time, ensuring someone is available to answer
your customer service needs. We include a dedicated
toll free number for your ease of use.
While you are always able to go to the website
and retrieve order status information, our call center
representatives are also able to provide that information
if you prefer to talk to someone directly. They’re happy
to place your order, answer any questions you might
have, or help with tracking an order.
Or, if you need any additional assistance using the
website, our customer service reps are trained to walk
you through the process.
Highly Trained
Call Center Staff
8am − 8pm Mon − Fri
24 Hour VoiceMail
24 Hour Fax Lines
15. The end...
We are looking forward
to providing your
promotional products,
apparel and gifts.
Our Corporate
Programs division
operates with great
flexibility and we’ve
been successful
developing programs
that are client specific to
yield the greatest results.
IS JUST THE BEGINNING.