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Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Publicidad
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Publicidad
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Publicidad
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
Menzies Law White Paper - Gender Pay Gap
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Menzies Law White Paper - Gender Pay Gap

  1. 1 www.menzieslaw.co.uk White Paper The Gender Pay Gap: Why it’s time to know your risks September 2016 www.menzieslaw.co.uk 0117 325 0526 @menzieslaw
  2. 2 3 Contents Equal pay bites in the private sector 4 Our approach 5 The Gender Pay Gap challenge 6 What exactly do we mean by ‘equal pay’? 9 Equal with who? 10 How far can you defend unequal pay? 12 Beware the evaporating defence! 14 Do you have gender ghettos? 16 The dangers of pay protection 18 Time limits and back pay 20 Just around the corner 21 The Gender Pay Gap Reporting Duty 22 Why you should act now 24 The key steps 26 Have an audit even if you think you don’t need one 28 Conclusion 30 Gender Pay Gap Audit & Advice Service 31 The Gender Pay Gap: Why it’s time to know your risks September 2016 HR professionals need to become experts on the Gender Pay Gap, and fast. You need to understand the factors causing the gap to persist, even after four decades of equal pay legislation. You need to understand the likely equal pay risks in your organisation, how to spot them and how to mitigate them. And if your organisation has over 250 employees you need to calculate your own gender pay gap figures, prepare to publish them and decide how best to reduce your organisation’s gap before the avalanche of claims begin. In this White Paper, our Pay & Reward team provide the key information you need to understand the gender pay gap, equal pay risks and how to start tackling them. We explain why there is no time to be wasted in carrying out an equal pay audit, and why you should do so even if you don’t think you need one.
  3. 4 5 Equal pay bites in the private sector The Equal Pay Act was 46 years old in 2016. Surely we aren’t still deliberately paying women less than men for the same work? So why is it the year’s big employment law news story? Well, there are a few reasons. The last two decades have seen mass claims against public sector employers, in which legal principles have been developed to take the right to equal pay much further than was envisaged in the past. Now, many of the public sector actions are running their course (with other public sector bodies having got their houses in order) and claimant lawyers are looking to target private sector employers who have traditionally considered themselves relatively safe from this type of action. Other developments have meant that the sorts of claims that might previously not have got off the ground are now either easier or more financially viable. This includes legal changes about limitation periods for bringing claims, as well as a movement (albeit a slow one) towards greater pay transparency. With Employment Tribunal fees making individual employment claims more expensive to bring, there is a greater incentive than ever for lawyers to promote group claims, where the costs can be spread between a large number of individuals. Good news for the individuals; not so good for the employer. But the key reason why it is top of the agenda now is that it is being driven by the Government. David Cameron personally launched the introduction of mandatory gender pay gap reporting and it was clear that he personally feels strongly about it; and it already seems clear that Theresa May will continue to treat it as a key priority for Government employment policy. Our approach In this White Paper we will: • Define the gender pay gap challenge • Explain the key aspects of equal pay that every HR professional and senior executive needs to know • Explain the gender pay gap reporting duty • Describe how to identify your gender pay gap • Explain why having a good pay structure or a job evaluation process is not sufficient on its own. ...it already seems clear that Theresa May will continue to treat gender pay gap reporting as a key priority for Government employment policy.
  4. 6 7 The gender pay gap, as you might expect, is what we call the difference between female and maleaverageearnings,eitherwithinaparticular employer or nationally. In 2015 the national gender pay gap (based on median average hourly earnings) for all employees was 19.2% . That’s a broad, national picture. We can guess that some of the gap is accounted for by women suffering a ‘motherhood penalty’, with time out of work holding back their career progression. Some of the gap may reflect different career choices that men and women tend to make (and the value that society – or their employer – consequently places on those choices). Some may reflect direct discrimination with individual women being paid less because employers feel they can get away with it. Full-time/part-time comparisons An interesting thing happens when you look at the differencebetweenfull-timeandpart-timework. When part-time workers are excluded from the comparison, the gap for full-time employees was down to 9.4%. The reason for the large difference between the full- time and part-time gender pay gaps is that the vast majority of part-time workers are women, and most part-timers get paid less per hour than full-timers. So if you are both a woman and you work part-time, you get penalised twice on pay. Since equal pay is just as important for society whether you work full or part-time, we tend to concentrate on the combined figure of 19.% to describe our national gender pay gap. The Gender Pay Gap challenge New push for equality If we accept (as we surely must) that any significant gender pay gap is a Bad Thing, then as a society we should be moving towards reducing and eliminating it. And we are – although at such an incremental rate that present predictions suggest it could take up to 50 years. All three main UK political parties have expressed an intention to accelerate this process, and the result is that the current Government has now legislated to compel larger employers to report on the gender pay balance (or imbalance) within their organisations. These changes are intended to lead to greater pay transparency and the underlying assumption is that employers with large pay gaps will be pressured (whether through negative internal or external publicity or through litigation) to reduce them. The proposed penalty for non-compliance with the new publishing duty is a fine of up to £5,000, but the risk of exposure to serious reputational damage and potentially costly equal pay litigation means the stakes are, in reality, far higher. Risks Having a gender pay gap is, itself, not unlawful. There might well be many good reasons why the average pay within your organisation (or within particular parts of the organisation, or staffing grades) vary between men and women. Unfortunately, equal pay law is fiendishly complicated, and what you may see as a ‘good reason’ might not pass muster at court. Just consider the fact that Birmingham City Council has reportedly had to sell the NEC in order to fund what’s said to be a £1 billion back-pay bill for its female workers, even though it has operated complex pay structures and Job Evaluation programmes for decades, which are of course intended to avoid the creation of equal pay risks. There are plenty of claimant lawyers out there who make a living from putting together ‘class action’ equal pay claims. Historically, they’ve targeted the public sector, but, with many of those claims having run their course, and the gender pay gap reporting obligations set to provide a bonanza of information about which private sector employers don’t have their house in order, that looks set to change. Furthermore, the more high profile your organisation, the more damning a poor gender balance can look, regardless of any illegality. Recently Oxford University had to face tough questions over the fact that only 8% of its top-earning academics are women, when 21% of its professors are women. A trickle of stories like that will become a deluge from April 2017 onwards, as ‘household name’ employers begin to publish their own gender pay gaps. In summary, the risks arising from the existence of a gender pay gap are: • payment of compensation to remedy the gap in the current year • back-pay of up to 6 years to remedy any past gender pay gap • legal fees costs • considerable demands upon management, HR and Finance team time and effort • ‘piggy back’ claims by other men and women able to compare themselves with either the claimant or the comparator • external reputational harm to the employer • internal harm to employee relations and industrial relations • harm to relationships with shareholders, customers and other stakeholders • negative impact on the employer’s attractiveness in the recruitment market • ‘naming and shaming’ by the Government of those employers who fail to publish their gap, or who have particularly poor gender pay gaps. ...most part-timers get paid less per hour than full-timers. So if you are both a woman and you work part-time, you get penalised twice on pay.
  5. 8 9 Slightly oddly, the original Equal Pay Act 1970 and its current provisions in the Equality Act 2010, apply only to male/female pay differentials. It is gender equality, not the wider idea of ‘equality’ as we now understand it. It is of course also against the law (obviously!) to pay a black worker less because she’s black, or a disabled worker less because of his disability, but that would have to be challenged as a standard discrimination claim rather than an equal pay claim. The very specific, technical regime of equal pay law looks at whether there is equality of pay and other terms of employment between men and women doing the same work or work of equal value. Thus it allows a broad comparison between different roles of equal value, being designed to enable women to challenge the very deep-seated causes of gender-based pay equality. For example, a female cleaner could allege that she should be paid at the same rate as a male handyman. A female therapist could allege that should be paid at the same rate as a male chiropractor, and so on. When we say it’s a ‘very specific, technical regime’, we mean it. The rules are complex. The comparison exercise applies to all contractual terms. Employers might think, well he negotiated a higher salary, but she’s got a better car and a gym membershipandweletherworkfromhomeonFridays, so over all they both get more or less the same deal. However, there’s no defence of ‘it all comes out in the wash’, so in this example both the salary differential and the benefit discrepancies could form the basis for claims. Wages, bonuses, pensions, rewards, company cars and other benefits all fall within the ambit of equal pay law, and all can be compared individually. Contractual versus discretionary There’s a further complexity when it comes to the difference between contractual and non-contractual (discretionary) pay and benefits. Equal pay law technically only concerns itself with contractual terms of employment, so discretionary pay and reward items, such as a discretionary bonus scheme or M&S vouchers for ‘Employee of the Month’, are not covered by equal pay law. However, these things are still covered by mainstream sex discrimination law, which is of course also founded on the principal of complete equality between the sexes. So, although in an Employment Tribunal case a claim for (contractual) pay inequality and a claim for inequality under a discretionary bonus scheme would be treated in slightly different ways, the usual risks – and outcome – are almost always still the same for the employer. What exactly do we mean by ‘equal pay’? ... so discretionary pay and reward items, such as discretionary bonus schemes or M&S vouchers for ‘Employee of the Month’, are not covered by equal pay law. Now is the time to act We await a deluge of gender pay gap reporting, media interest, reputational harm, Employment Tribunal claims and far higher employee awareness once the data starts being reported from April 2017. In the meantime, every HR professional needs to become something of a gender pay gap and equal pay expert. If your organisation employs over 250 people, the reporting duty is upon you and the risks are clear. If youworkforasmallerorganisation,youarestillgoingto experience a raised awareness amongst your workforce of equal pay issues. This isn’t going to go away. We strongly suggest that now is the time for all organisations to conduct an equal pay audit, identify their gender pay gap and take steps to start reducing it. It will take time and hard work, and a lot of senior executives may not understand, or want to understand, its importance or the risks that are present. It is the responsibility of HR and employment law professionals to provide leadership and education in this key area of risk. Equal pay claims Currently only an individual employee or worker who is negatively affected by a gender pay gap personal to him or her can bring a claim against the employer. Such a claim will normally be brought in the Employment Tribunals. However, if the Tribunals’ 6-month limitation period were to be missed, the claim could be brought in the civil courts instead, up to 6 years after the last payment which is claimed to have been unlawful. The risks for an employer (of any size) associated with an individual equal pay claim are: • payment of compensation to remedy the gap in the current year • back-pay of up to 6 years to remedy any past gender pay gap(s) • reimbursement of the claimant’s Tribunal or court fees • a penalty of up to £5,000 issued by the Tribunal for the employer’s failure to comply with legislation • the employer’s legal fee costs • the claimant’s own legal fees if the claim is brought in the civil courts. Currently the Government does not have its own method of bringing any enforcement action against an employer suspected or known to be operating any gender pay gaps. However, the mandatory gender pay gap reporting duty, which we shall look at later, includes the duty to submit the business’s gender pay gap statistics to the Government and a strong hint has been given by the Equalities Minister that enforcement powers are being considered as a next step. (A current example of Government enforcement would be HMRC’s power to enforce the National Minimum Wage.) Before then, the Government has indicated that it intends to publish league tables of employers and their gender pay gaps, and carry out some ‘naming and shaming’.
  6. 10 11 An equal pay claimant has to show that she (or he) and her (or his) has a comparator of the opposite sex and they are doing ‘equal work’ but she is getting paid at a lower rate for it. ‘Equal work’ comes in three flavours… ‘Like’ work ‘Like’ work essentially means that the claimant does the same job as her comparator. Of course, with many roles there are nuances – if you have a teacher who also has a few management responsibilities, is that still ‘like work’ in comparison with the other teachers? It usually comes down to questions such as what are you managing? How much of your time does it take up? Do you need extra qualifications or experience? Do you use them? These are the sort of questions that Employment Tribunals dealing with equal pay claims might have to hear evidence on. In reality, however, even the most antediluvian employers now generally realise that paying “pin money” to “the girls” is not acceptable and so nowadays we tend not to see many claims for unequal pay between people in exactly the same role. Most claims, therefore (and certainly most group claims) do not involve ‘like work’ at all. Work rated as equivalent You can bring an equal pay claim if you believe that you are being paid less than a person of the opposite sex who is doing work that has been rated as equivalent to your work under a Job Evaluation Scheme (“JES”). Maybe your organisation has carried out a JES that’s been agreed with your workforce. Many brownie points if you have. But unfortunately that doesn’t mean you have nothing to worry about. The history of equal pay litigation in this country tells us that just because a JES has been done, it doesn’t mean that the results of the JES have been implemented. Many women succeed in claims because they are being paid less than men at the same level as them on the JES, or even less than men who are meant to be below them under the scheme! Furthermore, there is a nasty tendency for the people who were earning more before the evaluation to somehow, co-incidentally, to end up being the very folks that do quite nicely after the JES, thank you very much. This result often comes by way of pay protection or ‘bonus’ schemes put in place to ease the transition – both can be challenged. And there’s another risk too. The fact that a JES has taken place isn’t the end game for an equal pay claim. If a female worker can show that the evaluation methodology itself is discriminatory or unreliable then the whole scheme can be thrown out of the window. Work of equal value Finally, you can bring an equal pay claim if you believe that you are being paid less than a person of the opposite sex who is doing work of equal value to you . This is the key equal pay risk nowadays, and it is often a hidden risk. Equal with who? It is an important ‘gateway’ to bringing an equal pay claim, allowing workers to compare themselves to workers of the opposite sex in completely different roles elsewhere in an organisation, regardless of whether or not there is a JES. Crucially, it opens the door to large claims where workers in a predominantly female-occupied role (typically cleaning or caring) can compare themselves to (almost inevitably higher-earning) colleagues in typically male-dominated roles, such as those involving outdoor work, anti-social hours or a very techy skill-set. (Heaven forbid that we should suggest any comparison between HR and Finance…) How can you tell if a dementia carer’s work is of equal value to a caretaker’s? Or if a PR executive is contributing as much to a business as a software engineer? It’s difficult. All the more so when you take into account that the value of any ‘instinctive’ answer is likely to be severely compromised by longstanding social norms with an inherent gender-basis. To answer this crucial question in a ‘work of equal value’ claim, the Employment Tribunal has a whole special procedure for conducting ‘equal value hearings’, which includes gathering lots of evidence about the different roles and, usually, appointing an independent expert to determine the issue. It’s like an additional trial outside of the main hearing. Lengthy, costly and something you really want to avoid if at all possible. Which comparators are allowed? In a public sector context (where most of the case law so far has originated), should a cleaner at a school be able to compare herself to a worker at the refuse centre where both are employed by the local authority? What about where one or both roles are outsourced? What if they are outsourced to companies set up by the council specifically to try to avoid equal pay liability? In the private sector, can an employee in one group company compare herself against a male employee in another group company? In this context, there are five main gateways to comparison. An employee can compare herself to: 1. Her predecessor or successor in her own role; 2. A male worker at the same establishment (on any terms and conditions); 3. A male worker at another establishment which uses the same terms and conditions (whether employed by the same employer or an associated employer); 4. A male worker employed by a different employer where there is a ‘single source’ of terms and conditions (e.g. a national collective agreement); and 5. A male worker previously employed by the same employer, where the female worker has subsequently been TUPE’d out to a subcontractor. Businesses which operate through associated companies or over multiple sites need to be aware of discrepancies that might arise, particularly when the gender pay gap reporting obligations kick in, leading to more information being available across a disparate workforce. Equal work comes in three flavours... Like work, work rated as equivalent and work of equal value.
  7. 12 13 Equal pay legislation does allow some common sense and relevant commercial factors to be takenintoaccount,whendecidingwhetherthere is an equal pay claim, through the ‘material factor’ defence. However, be warned. This is the one and only defence to an equal pay claim and it only goes so far, often expiring in its protection far sooner than employers expect or hope for. Material factor defence The fact that a woman can point to a male comparator who is doing equal work but being paid more than her does not automatically mean that she has a good equal pay claim. In such a situation, an employer may be able to rely on a ‘material factor’ defence. To do so, it has to show that a significant factor other than the gender difference can explain the pay gap. A ‘material factor’ must be: • genuine and not a sham or pretence; • a significant, material factor which definitely caused the whole of the pay differential; and • not itself tainted with any sex discrimination. Unequal pay scenario The ‘material factor’ defence operates in two ways, aligning with the principles of direct and indirect discrimination. First, if the ‘material factor’ relied on has nothing to do with gender, then the defence succeeds. Let’s take the case of a small chain of restaurants where a female branch manager seeks to compare herself to a better paid male branch manager. There could be any number of reasons for the pay gap between them. Perhaps his restaurant is bigger or busier, or he has more experience, or he got a better appraisal rating, or the HR Advisor made a mistake and offered him £2,000 too much in the offer letter, or he was TUPE’d in when the store was bought and his pay is therefore protected. Any of these factors could provide a material factor defence for the company. If the female branch manager is the only person affected in the pay comparison, or it impacts on other males and females in the company equally, then that is likely to be the end of the story and the end of any viable claim. However, if our female branch manager can show that she and other female colleagues are put at a ‘particular disadvantage’ by any of the factors that the company relies upon to explain the pay gap, then the employer will have to objectively justify its actions, in exactly the same way as indirect sex discrimination must be objectively justified. So, let’s say that the bigger, better-paid manager roles are only available to managers prepared to do night shifts. The female branch manager may well be able to show that this inhibits female managers from taking those roles. Is it justified? The company would have to show evidence about the necessity of branch managers working at night and why they need to be paid more to do so. How far can you defend unequal pay? Common examples of legitimate ‘material factor’ defences are: • ‘market rate for the job’ (so long as the employer has solid evidence and refreshes that evidence annually to justify any continuing difference year on year) • a bonus genuinely linked to personal performance/productivity (so long as the opportunity to earn the bonus, to the same level, is equally available to both sexes) • a pay supplement based on greater experience or qualifications (so long as the employer has solid evidence that this experience or these qualifications are relevant to the job and are used to help do the job better) • ‘red circling’ and other types of pay protection (so long as the reason for the pay protection still applies and the original pay was not itself a case of unequal pay) • comparator’s role involves supervision of others, unsocial hours, heavy lifting, complex machinery, extremes of temperature or other similar factors making it different to the claimant’s role.
  8. 14 15 Although the ‘material factor’ defence is very attractive for an employer to deploy and rely on when seeking to defend an equal pay claim, or simply to justify why an employee of one sex is being paid more than a colleague in an ‘equal work’ role who is of the other sex, it is often actually far more flimsy and short-lived as a defence than most people believe. Market rate Perhaps the most regularly used ‘material factor’ defence is the good old ‘market rate’: “we only pay him more than her because that’s the market rate for his work”. This defence may be true and seem very attractivetoanemployer,butwhenitcomestoactually deploying it in an equal pay claim, employers can find that it’s not always as easy as they had assumed. First of all, the employer has to gather (and then potentially produce for the Employment Tribunal hearing, up to 6 years later) the evidence that supports its case about the ‘market rate’. Do you keep documentary evidence of every ‘market rate’ salarydecisionyoumake?Doyoustorethat evidence for 6 years? Many employers do not, and yet it is critical to do so. Secondly, the ‘market rate’ defence evaporates after a time. Employers need to regularly review their knowledge of what the current market rate for that job is, and gather fresh evidence to support its view. There is no firm rule about how often you need to do this, but probably every time you consider a pay award, so probably once a year. Protected pay Another situation to consider is where someone’s pay is protected, perhaps as a result of a TUPE transfer, red circling, a redeployment following redundancy or a demotion. We look at pay protection as a potential defence in more detail later on, but here let’s look at the issue of when it might evaporate as a defence. Beware the evaporating defence! It may feel obvious and reasonable at the point when the pay protection starts that it is justified and cannot expose your organisation to an equal pay claim. But consider: how long can the pay protection argument last? 2 years? 5 years? After a certain amount of time, the quite fair and understandable reason why you put the pay protection in place is likely to evaporate, purely due to the march of time. As each year passes, the strength of a ‘pay protection’ defence gets weaker and weaker. This is because the obligation to ensure equality of pay and other terms is so important that it will always eventually endure over other considerations. In that context, any reasons for overriding the duty to ensure equality will only be tolerated by the law for a limited period. A good example of the evaporating ‘material factor’ defence of pay protection is the aftermath of a TUPE transfer. You inherit someone under TUPE who is paid more than your existing staff in the same or similar roles. Initially, of course, you must honour the new-comer’s higher pay entitlement, in accordance with TUPE. That’s not unequal pay – that’s your compliance with TUPE law. However, after a year or two that excuse for the higher pay may well be starting to wear rather thin if it is causing pay inequality with one or more colleagues of the opposite sex. TUPE pay protection doesn’t mean pay protection for life: it’s there to prevent the new employer from refusing to honour the previous employer’s terms and to preserve that status quo for a reasonable period of time. But at some point it evaporates as a ‘material factor’ defence. Sooner or later, if there’s a gender pay gap as a result of a TUPE transfer, the equal pay legislation will trump a historical TUPE transfer and the risk of a claim may emerge. As you may know, TUPE prevents changes to terms for transferred employees where the change is because of the transfer. However, a post-transfer change in terms in order to avoid or to reduce an equal pay risk is legitimate, since it’s unlikely to be seen by a Tribunal as because of the transfer; rather, it’s a change in order to promote gender pay equality. Keep alert So the moral of the story when looking at ‘material factor’ defences to equal pay claims is to stay alert and be prepared for your defences to evaporate over time. Review and refresh your justifications and your evidence regularly, and store this information carefully so that you can go back 6 years if necessary.
  9. 16 17 As we’ve already touched on briefly, the most difficult – and most expensive – type of equal pay claim comes about when a whole sector of your workforce is made up almost or entirely of one gender (generally women) and it seeks to compare itself with another sector made up entirely of the opposite gender. This is the situation that caused Birmingham City Council to have to sell the NEC in order to settle its £1 billon equal pay liabilities, bought about in the most part by its dinner ladies (and similar) comparing their pay with its dustmen (and similar). Up and down the country, other public bodies have facedthesameproblems,andprivatesectoremployers are not immune either. What about your business? You are likely to have some roles or areas of your workforce that are (almost) entirely one gender or the other. In factories, it’s the (usually) male-dominated shop floor. In law and accountancy firms, it’s the (usually) entirely female secretarial and admin staff. In schools and colleges it’s the (usually) male-dominated site maintenance team. The long name for it is occupational gender segregation, but equal pay academics tend to use the shorthand ‘gender ghetto’. Apples and oranges The equal pay risk inherent here are, as you may have guessed, the ‘equal value’ type of claim. You may pay your school cooks the same rate regardless of their gender, and likewise all dustmen get paid the same regardless of sex, but do both groups get paid the same? Highly unlikely. But might a Tribunal decide that they are doing work of equal value? Very possibly. The question of whether the work done by a cleaner, carer or cook is ‘worth’ the same (or more) than the work donebyadriver,caretakerordustmanisalmostimpossible to answer objectively. It’s like comparing bananas and socks,andeveryonewillhavetheirownsubjectiveviewon the merits of bananas (and indeed socks). Critically, in the case of female-dominated occupations such as cleaner, carer or cook, we would suggest that society’s instinctive view of their ‘low value’ is almost certainly influenced by the fact that they are female- dominated occupations, and that women have done them for low pay (or, indeed, without financial reward, in a home setting) for generations. This means that a comparison process – whether done through a JES or an equal value claim – can throw up surprising results. Can you defend it? Ifthetwosetsofjobsindifferentpartsofanorganisation are found to be of equal value– what then? Can it be a ‘material factor’ defence for an employer to say, simply, that the going rate for cleaners is less than the going rate for drivers, and that’s it? Often, no. Sometimes, yes, if you are lucky and you can produce robust evidence to prove that the labour market does indeed work in that way (and isn’t just assumed to) and you can show that you would not be able to fill the ‘male’ roles without paying a premium. But even that’s not the end of the story. Where ‘the market’ that’s being looked at is an exploitative market, taking advantage of women and the lack of opportunities that may be available to them, causing wage values to be suppressed, then their equal pay claim could still succeed. A typical example of an exploitative market would be in low-paid, probably minimum wage, work in an area without much economic opportunity. But what about the female City workers who can point to massive average pay gaps? Are assumptions being made during their careers about their aggressiveness, their commitment and their longevity that lead to a market where a woman is seen as worth less than a man? There are plenty of claims out there, waiting to be brought. If you have roles which are heavily weighted towards one gender or the other – at whatever level of the business – then you need to look closely at your risk. Do you have gender ghettos?
  10. 18 19 The dangers of pay protection It’s easy to fall into this trap while you are busy with a restructure, probably some redundancies too and perhaps dealing with some tough union negotiations at the same time. In some public sector claims we’ve heard about, there is no official pay protection for the male workers but the impact of the pay changes on them have been cancelled out by the introduction of (more-or-less spurious) ‘bonuses’, again negotiated by their union and not available to roles in other departments that are mostly carried out by females. TUPE situations In the case of a TUPE transfer, the existence of TUPE would almost certainly provide a good material factor defence, at least in the initial months after transfer. But what if the pay differential is so great that the lower paid employees have no realistic opportunity to catch up? What if further pay awards are made on a percentage basis, so the gap actually gets bigger rather than smaller? There are tantalising comments from judges in some of the judgments in equal pay cases about the extent to which an employer will be expected to take action to ensure that differences are eventually levelled out. It seems clear that this sort of defence will not hold good forever, but there is little clear guidance as to how long it might last. Don’t forget the evaporating defence Even if you have put in place a pay protection approach that explains the whole of any gender pay gap, and which is founded on good, fair, non-sexist reasons, remember – as we’ve said before – that any pay protection defence is very likely to evaporate over time. It may hold up for 1, 2 or even 5 years, but after a certain amount of time, the quite fair and understandable reason why you put the pay protection in place is likely to evaporate, purely due to the march of time. As each year passes, the strength of a ‘pay protection’ defence gets weaker and weaker. Best approach Soeverytimeyouarethinkingofputtingpayprotection in place, ask yourself: • Will it favour traditionally ‘male’ roles over ‘female’ roles in our business? • What will the actual male:female ratio of take-up and benefit be? • How long will/should it last for? • Can we justify its length in a situation where it creates a potential equal pay claim? If yes, for how long can we get away with that justification? Pay protection, or ‘red circling’, may seem like a good idea in certain situations, and is often demandedbytradeunionsbut,aswellascosting you more, it also comes with a considerable equal pay risk. The equal pay risk One of the most common explanations given for pay differentials in any organisation is one form or another of pay protection. We can all think of common situations where pay protection comes about as the result of an agreement, such as following a redeployment or a restructure. It can also come about when a job evaluation scheme is implemented and transitional arrangements may be put in place to assist those whose roles are downgraded (sometimes on the basis that this is cheaper than performing a ‘levelling up’ exercise). It is a useful tool to have in your pay & reward toolbox. Aside from agreed pay protection, we also come across it in a compulsory sense following a TUPE transfer, if incoming staff transferring to you come across with higher salaries. However, in every case of pay protection there is the risk of an equal pay claim from a lower-paid colleague of the opposite sex who is doing the same or similar role, or one of equal value. The defence Of course, the good news is that the presence of a pay protection agreement (or one imposed by TUPE) will normally provide you with the ‘material factor’ defence which can usually defeat an equal pay claim – for a time. However, such a defence is far from 100% certain, and its protection reduces over time, as we have already looked at, so every time you agree any pay protection, you need to think about the following factors and plan ahead. To recap, to qualify as a ‘material factor’ defence, you need to prove that the reason for the higher pay is a decent, genuine reason and one that explains the whole of the gap. It must also not be based on a reason that, although itself is not sexist, nonetheless leads to sex discrimination in its eventual outcome. This point is especially important to be aware of where there more men than women are getting pay protection, or where it is only being offered to certain role(s) that are mostly, or entirely, done by one sex or the other. Getting caught out For example, you run a manufacturing business and you offer pay protection for an entirely genuine reason unrelated to sex (e.g. restructuring and redeployment) to your (mostly male) production operatives, because the shop floor union demands it. 80% of those who then benefit from the pay protection happen to be men. But for your office staff, who don’t have a recognised union, you don’t offer pay-protected redeployment because there’s no union demanding it and you think you can get away without doing so. However, 80% of your office staff are female. Some of them accept redeployment into lower-paid roles without the benefit of pay protection. Your primary reasons for treating your workforce differently in terms of offering, or not offering, pay protection appear on the face of it not to have anything to do with sex: reason 1 is that they are different parts of the business who traditionally have always been treated differently; and reason 2 is that one part of the business has a union who bargains well, while the other part of the business doesn’t. However, the end result is that your female staff who are redeployed into lower-paid roles without pay protection are then worse off than your male production operatives who receive pay protection. If one of your female employees manages to prove an ‘equal value’ connection between her role and one of these male roles, there’s the equal pay claim.
  11. 20 21 How long does an equal pay claim risk last? How far back in time can the claim reach? Both these things may be longer than you thought and are important to factor in when thinking about potential risk and cost. Claim time limits Equal pay claims can be brought at any time whilst the claimant remains in employment. A change of role or contract will not usually extinguish the right to claim. While the inequality in pay continues, the right to claim continues. Where a claimant leaves employment, the time limit to bring a claim in the Employment Tribunal is six months from the last day of the employment relationship. There is no discretion to extend this time limit, but there are a complicated set of rules dealing with situations where the claimant may have been unable to claim. However, although the strictness of the Tribunal time limits sound like a good thing for employers, there’s a catch. It’s recently been decided by the courts that claims can also be bought in the civil courts – the High Court and County Court – where the limitation period for such a claim is six years. This is because the claim is a type of ‘breach of contract’ claim, which always has a 6-year limitation period. Potentially, therefore, if you have a population of underpaid female employees in your business, you could face claims from all your current employees, plus any former employees for the previous six years. Reaching back An equal pay claimant can claim for back pay of up to six years (five in Scotland), as well as increased pay going forward if she remains in employment. So with the right to bring a claim up to six years after leaving employment, and the ability to claim back pay for up to six years, that’s a lot of potential risk. And cost. Piggy-back One more thing to mention. Once a woman has succeeded in her equal pay claim (or received increased pay following a settlement), any other man who does the same work as her but is now paid less than her is able to use her as a comparator to demand an increase in his own pay, or otherwise he can bring his own equal pay claim. This sort of “piggy- back” claim means that pay adjustments to address equal pay issues can trigger widespread ‘levelling up’ exercises across the business. Time limits and back pay Current Government consultation documents indicate that all private, public and voluntary sector bodies with 250+ employees will be required to take a ‘snapshot’ of what they are paying their staff on 5 April 2017 and publish this pay data – both on their own website and the Government’s searchable online database – by no later than 4 April 2018 Time to act We strongly recommend that private sector employers with 250+ employees should act as soon as possible to find out exactly what their gender pay gap is. Not only do you not want any nasty surprises; you also want to be taking all the action you can during this first reportable year to close any unjustified pay gaps that you find, to reduce your ultimate gap when the time for reporting comes round. Why wait until 5 April to find you have a large and unsightly gender pay gap that you now can’t change because it’s too late? The time to audit and take corrective action is now. For employers with fewer than 250 employees, it is still highly advisable to calculate your gender pay gap and look at what may need doing. Equal pay is the ‘big new thing’ and your employees will increasingly be talking and thinking about it. The big new thing There’s no doubt - equal pay is now not only one of the big themes in HR; it’s also being talked about by your employees and the press far more than previously. The topic has caught the public imagination. Sustained campaigning by Grazia magazine has been suggested as one of the reasons this Liberal Democrats proposal from the Coalition days survived that party’s inglorious exit from Government, and articles regularly appear across the media on subjects from the Hollywood pay gap, to ‘tampon tax’ and inflated price of pink razors. Financial inequality is very much on the current agenda, and one aspect of that will inevitably be increased interest from current and former female employees in the possibility of bringing equal pay claims. Asdaiscurrentlyfacingamassequalpayclaiminvolving thousands of store workers, the circumstances of which are very reminiscent of the major public sector cases of the last two decades. Other supermarkets have also seen test cases brought, as well as banks, major transport sector businesses and others. Specialist (claimant) equal pay lawyers are expressly advertising that “It’s a good time to bring an equal pay claim”. Who has your organisation in their sights? Public sector equality As we all expected, the Government has now announced that the public sector will also be required to collect and publish its gender pay gap data in the same manner, and at the same time as, the private and voluntary sectors. Many of you already do, since your gender pay gap is already a recommended item of data to publish under the existing Public Sector Equality Duty, but from April 2017 it will become mandatory. In the meantime, if you work for a college you will have had to be living in a cave recently to have missed the UCU’s big push on equal pay and its rather worrying gender pay gap league tables. Even if they were based on poor and out-of-date data, the UCU’s determined focus on equal pay means that there is nowhere to hide. Just around the corner
  12. 22 23 During 2015 the UK’s gender pay gap was still at a (median) average of 19.2% in favour of men, despite the equal pay legislation having been in place for 45 years. Since previous attempts to persuade employers to voluntarily publish their gender pay gaps had failed, the Government announced in 2015 that it would legislate to require all private and voluntary sector employers with 250+ employees to publish such data annually and during 2016 it brought the Equality Act 2010 (Gender Pay Gap Information) Regulations 2016 into force. Hot on the heels of that, in August 2016 the Government announced that it will apply the reporting duty to public sector bodies too. The new regulations will require all employers with 250 or more employees to collect and analyse their pay data as it stands in a ‘snapshot’ on 5 April 2017 and to publish it within the following 12 months, in other words by no later than 4 April 2018. (Public bodies outside England will require separate devolved legislation before this requirement applies to them, but that is very likely to occur shortly.) Reporting requirements Qualifying employers must publish the following gender pay gap statistics about their employees based in Great Britain: • the mean and median average gender pay gap figures for the organisation; • the bonus pay gender pay gap for bonus payments over the preceding 12 months; and • the number of men and women working across the 4 salary quartiles. To help explain any pay gaps they may have, employers willbeabletoincludeadditionalnarrativethatprovides context and sets out any actions the organisation intends taking. If the pay gap is particularly high then employers may choose to provide more detail (i.e. broken down by hours and/or job grade) where this would help to present a more favourable picture. The report must be published on the employer’s website every year and left there for at least three years. It must also be uploaded onto a special website which the Government will operate. The Gender Pay Gap Reporting Duty We expect that the Government’s website will make an employer’s report easy to find and comparable against all the other employers’ data. It suggests that a ‘name and shame’ policy may well be pursued by the Government, sooner rather than later. For private and voluntary sector employers, the data only need relate to employees who ordinarily work in Great Britain (i.e. England, Scotland and Wales, but not Northern Ireland) and whose contracts of employment are governed by UK legislation. For public sector employers, currently only those bodies based in England are included and it is not yet known whether the data will need to cover only their employees based in England, or whether it might also need to include any based in other parts of the UK. Additionally, the devolved parliaments of the rest of the UK is likely to enact their own legislation covering their own public bodies. It is not yet entirely clear whether the reportable pay data will cover just employees or also the wider range of those who employment law calls ‘workers’ (e.g. consultants, temporary workers, casual workers and other non-employees who are contracted to provide personal work and service to a business). The private sector legislation appeared to limit the data to only ‘standard’ employees, which was at odds with equal pay and sex discrimination legislation, and it was not known why such a discrepancy existed. However, the recent consultation paper for the public sector in England suggests that this discrepancy will be removed for all types of employer, and that ‘workers’ will be included. This development is something to keep an eye on. Other Government action The Government has indicated that it intends to: • run periodic checks to assess for non-compliance; • produce tables by sector of employers’ pay gaps; • highlight employers who publish particularly full and explanatory information; and • ‘name and shame’ employers who fail to comply. Non-compliance The Government has confirmed that civil penalties will not currently be introduced, but this will be kept under review in the light of rates of compliance by employers in the first few years of implementation. We believe it is quite likely that, over time, the Government will decide to give enforcement powers to a body, perhaps HMRC. Further, the Equality and Human Rights Commission will be able to investigate employers who fail to comply. What is “pay”? The Regulations define “pay” as including: • basic pay • paid leave • maternity, paternity, adoption, parental leave and shared parental leave pay • sick pay • area allowances • shift premiums • bonuses • car allowances • standby/on call allowance • clothing allowance • first aider and fire warden allowance However, pay does not include: • overtime pay • expenses • any amounts sacrificed under a salary sacrifice scheme • benefits in kind • redundancy pay • arrears of pay and tax credits. Pay must be calculated before deductions for PAYE, NICs, pensions, student loan repayments and any voluntary deductions. What is “bonus pay”? The Regulations define “bonus” pay as including: • profit-sharing, productivity, performance and other bonus or incentive pay, piecework and commission; • long-term incentive plans or schemes (including those dependent on company and personal performance); and • the cash equivalent value of shares on the date of payment. Gender Pay Gap Report
  13. 24 25 To re-cap, the risks arising from the existence of an equal pay claim in your organisation are: • payment of compensation to remedy the gap in the current year • back-pay of up to 6 years to remedy any past gender pay gap • reimbursement of the claimant’s Tribunal or court fees • a penalty of up to £5,000 issued by the Tribunal for your business’s failure to comply with legislation • your business’s legal fees costs • the claimant’s own legal fees if the claim is brought in the civil courts • considerable demands upon management, HR and Finance team time and effort • ‘piggy back’ claims by other men and women able to compare themselves with either the claimant or the comparator • external reputational harm to your organisation • internal harm to employee relations and industrial relations • harm to relationships with shareholders, customers and other stakeholders • negative impact on your attractiveness in the recruitment market • harm to your ability to win Government contracts. If you are a UK private or voluntary sector organisation with 250+ staff, or a public sector body in England with 250+ staff, you need to calculate your gender pay gap as soon as possible and take as many steps to reduce it as you can now, so that your reportable gap is smaller than it would otherwise be when the first ‘snapshot’ date of 5 April 2017 comes round. If you are an employer with fewer than 250 staff, you will still be at a much higher risk of equal pay claims, now that equal pay is the new ‘big thing’ and everyone is talking about it. So whatever sort of organisation you are, now is the time to act on your gender pay gap. Why you should act now ...the unions are already making equal pay a high profile aspect of their work and this will only increase.
  14. 26 27 Legal You need to consider whether you have any legal defences to any gender pay gaps you may find, such as the ‘genuine material factor’ defence, which often works effectively. Again, you will not fall off your chair to know that we recommend that you engage a genuinely expert equal pay lawyer to assist you, not simply a run-of-the-mill employment law team. Equal pay law is very distinct from mainstream employment law and relatively few employment lawyers have much experience of it. Ensure they really know what they’re talking about (test them out by asking them to explain the ‘evaporating defence’ or what ‘piggy back’ claims are t!). You are likely to need advice on whether different roles in your organisation are ‘work of equal value’, which is where the majority of equal pay risk lies. High risk areas need particularly careful attention. You then need to prepare a legal strategy for dealing with any equal pay claims that are likely to arise, not only from current employees but from those who left you up to 6 years ago. Ideally your equal pay lawyer should work in close tandem with your equal pay auditor. Ensure they do. The key steps Start with an equal pay audit Addressing the risks requires a good understanding of your current position. You should arrange for a professional equal pay audit of your workforce to be carried out. Elements to assess include basic pay, any variable like bonus or financial incentives, any enhancements such as shift pay, weekend pay or overtime, any allowances such as clothing, tools and travel time and any financial benefits such as PMI and insurance cover. By undertaking a gender pay gap audit, you will be able to identify where your largest and highest risk pay gaps are and then: • investigate the reasons for any gaps; • decide what pay gaps are defensible with a ‘material factor’ defence; • refine your view of the extent of any legal risks present, their magnitude and potential cost to your organisation; and • formulate a plan to address them and/or defend them, as appropriate. Data analysis The results of the audit data need to be presented and studied carefully, by function, business unit and location. The unintentional inequity of some of some of your enhancements and fringe benefits, for example, might undermine the fact that your actual basic pay is itself fairly gender-neutral. Anything discretionary might be inequitable - you need to consider and test it. Historical changes can mean inequities become hidden in your policies. Relationships and communications You need to prepare to answer difficult questions from your employees, customers, shareholders and other stakeholders. You may well need to rebuild trust with any staff who discover that they have been negatively affected by any gender pay gap. You may need to review your employee engagement, morale and productivity levels. When you are required to publish your gender pay gap you will of course also need to consider the PR angle and possibly take steps to prepare for responding to any negative media reaction. The local press may be awaiting the publication of yours stats with interest. Financial It may be a statement of the obvious, but you will need to plan how you are going to fund two important aspects. First, how you will fund any gender pay gaps that you decide you need to close by increasing the pay of some of your workforce. Second, you need to consider how you will fund any equal pay Tribunal compensation awards that you might be required to pay – particularly the potentially large back-pay claims that can grow up over the years. Risk register If you operate a risk register, your equal pay risks may need to be placed high up on it, particularly the financial cost associated with a ‘worst case scenario’ mass equal pay claim. 2 DIY or external expert? No big surprise here! We recommend that you engage an equal pay audit expert to either conduct the whole audit for you or at least to scope out for you what is required and how it should be carried out. You should choose an expert who combines solid HR expertise in pay & reward with an ability to produce and analyse complex statistics. 3 7 65 4
  15. 28 29 As we work with more and more businesses through our own Gender Pay Gap Audit & Advice service, it’s become very clear that even those clients who initially thought they didn’t need a gender pay gap audit and didn’t believe they had much of an equal pay risk have been surprised at the pay gaps – and therefore equal pay risks – we’ve found consistently across their organisations. And those who confidently said that they didn’t think they needed an audit “because we have a well designed pay structure” or “because we use a job evaluation process” have been surprised. While very helpful in themselves, neither of these things will mean your business is free from any gender pay gap or from the risk of equal pay claims. At the risk of seriously repeating ourselves, remember that Birmingham City Council recently had to sell the NECinordertohelpfundits£1billionequalpayliability. And yes, they had an elaborate pay structure and had been operating job evaluation programmes for years. Yet neither of these things helped them avoid huge inequalities in pay, perpetuated over decades. Also, while JES processes can be very helpful (if used properly), all of the organisations that we’ve carried out an audit on who use any JES have nonetheless found that they still have significant gender pay gaps. And sometimes these gaps are alarmingly large. So having a job evaluation process does not mean you will have a tiny gender pay gap and does not mean that you are safe from significant equal pay claims. In fact, having what you feel is a well-designed pay structure and/or a job evaluation process can often lull you into a false sense of security when it comes to viewing your equal pay risks. Ask yourself: how confidently can you say that you’ve nailed all of the following areas of risk? • Who makes all your decisions on pay? Are they consistent and sense-checked across the business? Are they regularly calibrated? The decision makers themselves may be biased in either direction. • What pay guidance and policies do you have in place? Do you actually check that they are applied correctly, and do you correct any errors? Uncorrected errors get perpetuated and increase the bias over time. • Do you make job offers based on achieving satisfactory probation? And do you check that offers made in this way are honoured? Which roles are handled like this – what’s the gender split in those roles? • If you have any sort of incremental pay scales, how long does it take to get to the top of the grade? Is there any gender bias present? Lengthy progression can be discriminatory. Have an audit even if you think you don’t need one • Ifyouhavespotsalaries,howisthesalaryidentified and agreed? We all now know that individual negotiation generally favours men over women, as they tend to negotiate differently. What flexibility do decision makers have? Are their approaches entirely consistent and calibrated regularly? • Do you measure your roles using a job evaluation process, do you sense check the outcomes to ensure they are consistent? Are you sure the scheme is unbiased? Are you sure the evaluators are unbiased? If you have more than one evaluator, how do you ensure that they take precisely the same approach each time they apply the JE process? • How is pay reviewed annually? If different groups get different increases, why is this? How do you ensure that the impact across both genders is equal in such a situation? • Do you sense-check any mid-year changes in pay to ensure they are consistent across both genders? • Are you using recognised methods and market data for salary reviews? Are you using economic indicators? • If you have any allowances, bonuses, etc., is their application checked and reviewed for consistency and gender equality? These are key risk areas. • Have you made/how do you handle any interim increases?What’sthedecisionline? Isitunbiased? • Do you round hourly or pro-rata salaries consistently? One small amount out of kilter in basic pay gets perpetuated in all pay elements. • How do you address salary protection (red- circling)? Unhealthily long frozen pay or salary reduction policies can cause gender bias. Do you check its consistency across both genders? The chances are that a thorough review of your organisation, preferably by an independent expert, will reveal a number of equal pay risks that you may not have thought about before, or may not have introduced adequate checks and controls for. And given all the many responsibilities that HR teams have, plus the times when senior management will ignore or overrule your advice, that’s not surprising. The chances are that a thorough review of your organisation, preferably by an independent expert, will reveal a number of equal pay risks that you may not have thought about before, or may not have introduced adequate checks and controls for.
  16. 30 31 Our challenge, then, to all HR professionals is to become equal pay experts. Get fully to grips with equal pay law, its risks and how calculate them in financial and reputational terms. Know your gender pay gap and where the particularly weak spots are. Work out how these gaps occurred and how you can reduce – or better still – entirely remove them. Become adept at spotting where a deftly placed ‘material factor’ defence will work for you by providing a lawful justification for certain pay gaps. Ensure all those who make decisions on pay in your organisation are trained to understand how to spot gender pay gaps, how they can be created and how they can be perpetuated, even if unconsciously or unwillingly. Lead the way in bringing greater equality to pay in every sector of the economy and public services. We would love to help. Our Gender Pay Gap Audit & Advice service is available if you wish to use it and we would be very happy to tell you more about it if you are interested. It is highly unusual in providing both an equal pay audit expert and an equal pay legal expert who work together to produce one coherent, joined-up report. Whoever you use and however you go about it, go forward with determination. Let’s create a world where it’s what you can bring to an organisation that determines your pay, not your gender. Pay & Reward team Menzies Law September 2016 Conclusion THE GENDER PAY GAP How to navigate your way around legislation and guidelines 1 Having a gender pay gap is, itself, not unlawful. There might well be many good reasons why the average pay within your organisation vary between men and women. 2 Unfortunately, equal pay law is fiendishly complicated, and what you may see as a ‘good reason’ might not pass muster at court. 4 New legislation will compel employers with 250 or more employees to calculate their gender pay gap and publish the findings. 5 This is not only damaging to an employer’s reputation, but could also encourage a barrage of equal pay claims. 6 If a claim is found in the claimants’ favour, employers will be liable to pay compensation to remedy the gap in the current year, plus pay-back of up to six-years and legal costs. 7 On top of that there is the possible damage to reputation, harm to relationships with customers, considerable demands on HR and management time and a negative impact on recruitment. 9 Act now whilst you have the time. 5th April 2017 is the first date on which your gender pay gap must be measured, and it’s not far away. 10 Start with an equal pay audit to understand your current position and identify your key risk areas. 11 Get legal and HR support to analyse the findings and suggest ways forward. 12 Address any gender pay gaps you find as soon as possible and be prepared for any difficult questions or claims arising from your figures. Our super-fast ‘at-a-glance’ guide: Gender Pay Gap Audit and Advice Service The Menzies Law Gender Pay Gap service is unique in that it brings together expert HR and legal advice in one, so you can hire one firm to audit your business, crunch the numbers and review the findings and suggest steps forward. Visit menzieslaw.co.uk What is the Gender Pay Gap? It’s the difference between male and female earnings either within a particular employer, or nationally. In 2015 the national gender pay gap for all employees was 19.2%, but if you take part-time working out of the equation that figure falls to 9.4%. Gender pay gap bills Birmingham City Council has reportedly had to sell the NEC in order to fund what’s said to be a £1 billion back-pay bill for its female workers, even though it has operated complex pay structures and Job Evaluation programmes for decades, which are of course intended to avoid the creation of equal pay risks. START Are you an employer of any type in the UK? Ok, well you’ll need to know about this then. 3 Are you an employer with 250 or more employees? Or will you be moving towards that growth in the next five years? Then what comes next is even more important still. 8 Phew! But what can you do?... 13 Publish your gender pay gap on your own website and the Government’s searchable site by 4th April 2018 at the latest.
  17. 32 33 www.menzieslaw.co.uk St Brandon’s House 29 Great George Street Bristol BS1 5QT @menzieslaw linkedin.com/company/menzies-law 0117 325 0526 Gender Pay Gap Audit & Advice Service from Menzies Law Our Gender Pay Gap Audit & Advice service provides all the audit, data analysis and legal advice you will need to identify your gender pay gap, understand your key equal pay risk areas and know how to tackle them. For a fixed fee we will: • Crunch the numbers for all of your workforce pay and benefits • Review all your policies and procedures relating to pay • Provide a detailed equal pay report, looking at our workforce from a number of different angles (grade, status, job title, department, etc.) • Identify your GPG and highlight any areas of high risk • Advise you on the legal risks and how to minimize them • Support you in formulating an action plan for addressing the various risks. We also offer a simplified Gender Pay Gap Review, in which we can establish, at a much more basic level, what your headline equal pay position might be. For more information, please contact Luke Menzies, Director at Menzies Law DDI 0117 325 0921 email luke@menzieslaw.co.uk
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