SlideShare una empresa de Scribd logo
1 de 18
Descargar para leer sin conexión
SUCCESSFUL	
  SAVINGS	
  MOBILIZATION	
  
                            Julie	
  Peachy	
  
                         Grameen	
  FoundaAon   	
  
                                     	
  




            2011	
  RBAP-­‐MABS	
  Regional	
  Roundtable	
  Conference	
  
                         Hya=	
  Hotel	
  &	
  Casino,	
  Manila	
  
                              November	
  9,	
  2011	
  
	
  
Successful Savings
Mobilization
 Julie Peachey
 Microsavings Initiative Project Manager
            g               j        g
 Grameen Foundation

 MABS Roundtable, Manila
                 ,
 November 9, 2011




                                           1
Agenda
• O
  Overview of GF/CARD B k S i
        i    f           Bank Savings M bili ti
                                       Mobilization
  project
• Keys to successful savings mobilization:
   –   Holistic Approach to Product Development
   –   Data analytics
   –   Human Capital
   –   Business model
• CARD Bank savings pilot results
        B k    i     il t     lt
• Conclusion

                                                      2
Grameen Foundation s Microsavings Initiative
        Foundation’s
        A three year project aimed to reach
           1.45
           1 45 million new savers in:



   (Philippines)
   ( hili i )               (India)
                            ( di )                (Ethiopia)
                                                  ( hi i )

  Our holistic approach helps offer secure, convenient poverty
   focused savings programs, while building sound financial and
     institutional practices that transform MFIs from credit led
       to client focused demand driven financial institutions
                 focused,

         Funded by the Bill & Melinda Gates Foundation
Our approach to microsavings implementation

1. Market
1 M k research &   h
   Product Design
2. Marketing & financial
   literacy
3. Enabling field based
   transactions through
   alternative delivery
   channels
4. Building institutional
   capacity
CARD Bank Overview


                  • CARD Bank (1997) is a microfinance
                    oriented rural bank (part of CARD MRI;                        • Savings Products




                                                                       ghlights
CA Bank Profile




                    1986)                                                           • Main product = Compulsory
                  • Largest MFI (together with CARD NGO)                              account with option to save more




                                                             Project Hig
                    in the Philippines when measured by                             • Regular savings and time deposit
                    number of active borrowers, gross loan                        • Challenges:
                    portfolio, and total assets; 1600
                                                                                    • Development of marketing
 ARD




                    employees
                                                                                      function and long term strategic
                                                                                                      g            g
                  • Organization owned and overseen by                                marketing plans
                    members; offering voluntary savings
                    since 1997; moved from group to                                 • Delivery Model and Business Case
                    individual lending in 2003                                      • Implementation of new core
                  • Current outreach for savings:                                     banking system, ATM technologies
                                                                                              system
                    • 45 branches                                                   • Change Management
                    • 242 Micro Banking Offices (MBO)
                    • 500k active voluntary savers
Holistic Approach to Product Development
                                                                                                                      •   Example of product
                                                                                                                          development life cycle
                                                New Product
                                                                                                                          for savings
                Market
                             Roll t P
                             R ll out Prep;       Roll out
             Segmentation
                                Product
                                                                         Institutional
                                                                                                                      •   Incorporating
                             Marketing &
                   PPI
                              Promotion
                                                                         Assessment                                       institutional capacity
              Financial
              Literacy                                                                                                    across:
                                                                                                        Customer
                                                                                                      Segmentation
                                                                                                      S      t ti          – IT
                                                                                                      and Targeting
                Evaluation                                                                Market        Data               – Training
                 of Pilot                                                                Research     Analytics
   Costing &
                                                                                                                           – HR and Change
                                                                                                     Regulations
    Pricing                                     Project                                                                      Management
                             HR      IT       Management                                                                   – Finance – Costing
                                                                                                                             and Treasury
                                                                                          Develop
                Pilot Test                                                                Product                            Management
               Preparation;                                                               Concept
           Financial Projections                                                                                           – Internal Controls,
Training                                                                                                                     Internal Audit
                                                                                                                                    l di
   Finance
                                                                                                                           – Marketing
                                                                           Process
                               Field Test
                                                                           Mapping        Internal
                                                                                                                           – Financial Literacy
                              and Adjust
                                                  Costing &
                                                        g
                                                   Pricing
                                                                                          Controls
                                                                                                                           – Social
                                                              Treasury
                                                               Mgmt
                                                                                                                             Performance
                                                                                                                             Management
                                                                                                                                                   6
Market Research: Accessibility is often
   valued more than any other savings
   p
   product attribute




10 Important Attributes of S i
 0               ib      f Savings Product
                                      d
May 2010 CARD Bank Market Research
CARD Bank Savings Delivery Model
                                          Pilot Savings Product Matapat
                                          • Delivery Channels offering
                                            savings services:
                                             – Center meetings and MBOs
pilot branches only
                                             – Deposit collection by Savings
     Savings              Account              Associates and in center collection
    Associates            Officer              sheet
                                             – Withdrawal through ATMs
                                                i hd    l h     h
                                             – Bank branches

                       Existing Members
                                          • Dedicated Customer Service
   General Public                           Associate based in Bank branch
CARD Pilot Test Findings
                • Primarily for the education of children and
                  emergency needs
                • Extra funds for daily needs and utilities
Why Save?*
    Save?       • Additional business capital
                • Separate savings aside from Compulsory
                  Account (for members)

                • Convenient withdrawal transactions
  Why           • Deposit Collection (SA and SMS Hub)
                • Low maintaining balance
 Matapat?       • Privacy of Savings compared to Compulsory
                  Account (for members)

                • 43% have not yet used their savings
  What is       • Savings were used mostly for additional
                  business capital and unexpected events
savings used    • Other usage includes education, daily needs,
    for?
    f ?           utility and debt payments.

               * Same reasons as given in initial market research
Data Analytics: The poor can save


                                                                   Correlation
                                                                   between
At CARD Bank,                                                      poverty score
we did not find                                                    and saving
a correlation                                                      balances = .20
between
poverty level*
and savings                                                        Exchange rate =
                                                                   43.1 PHP/USD
balance


                                                                    N 84,735
                                                                    N= 84 735
                                                                    (top 1% removed
                                                                    due to outliers)




                  More poor                            Less poor
                              *Using GF’s Progress out of Poverty Index tool
The Role of Human Capital Mgmt

               Structure and
                    Job
                Descriptions


 Rewards &                      Skills Gap
 Incentives                      Analysis


               Supporting
               Mechanisms
               M h i


 Performance                   Recruitment
   Targets                     and Selection


               Learning and
                      g
               Development

                                               11
Business Model
• Costing exercise completed in June 2010 and
  again June 2011 including results from the
    g                       g
  pilot
• Actual costing of all 17 products (savings and
  loan) using 6 months worth of d
  l    ) i            h       h f data
• Initial projections
  done for the pilot
  d      f h il
  product – Matapat
• Scenarios for full
  time or part time
  Account Officers
  for savings.
                                                   12
4,500                                                                                                                            PHP 8,000,000




         Matapat Product # of accounts and savings volume
                             Human Capital Management
                                                                                                                           PHP 7,519,188
         January 2011 to September 2011 source Datamart                                                                    4,193
4,000                                                                                                                            PHP 7,000,000




3,500
                                                               Structure and                                                     PHP 6,000,000




                                                                    Job                                    PHP 5,800,097
                                                                Descriptions                   PHP 5,573,122

                                                                    PHP 5,024,740
3,000                                                                            PHP 5,103,862
                                                                                                             2,977
                                                                                                                                 PHP 5,000,000




                                       Rewards &                                                 Skills Gap
                                       Incentives                                                 Analysis
                                                                                               2,590
2,500                                                                                                                            PHP 4,000,000




                                                                   Supporting                                                                    Matapat accounts

                                                                  Mechanisms
                                                       PHP 3 148 229
                                                           3,148,229
                                                                            2,158
2,000                                                                                                                            PHP 3,000,000
                                                                                                                                                 Matapat Volume
                                         PHP 2,745,749
                             PHP 2,520,054                          1,724
                                      Performance                                          Recruitment
1,500                                   Targets                                            and Selection                         PHP 2,000,000




               PHP 1,852,712



1,000
                                                               Learning and                                                      PHP 1,000,000




                                                       931     Development
                                           799
               641           721

 500                                                                                                                             PHP




        Jan 2011'      Feb           Mar         Apr          May            Jun         Jul           Aug           Sep 2011'                        13
Conclusion
• Effective Savings Mobilization requires involvement
  of the entire organization
   f h
• Special focus on the
  following is key:
   – Disciplined product
      development process
   – Data Analytics…
      understand your
      customers
   – Human Capital Mgmt
      practices to effect
      Change
           g
   – Business case….
      understand your costs                             14
Thank you!




             15
CASHPOR Business Model Overview

                                                   •   CASHPOR will act as the BC agent to
                                                       ICICI Bank
                                                   •   Eko Technologies will provide the
                                                       technology solution
                                                   •   Customer owned mobile handsets
                                                       along with CASHPOR agents to
6 pilot branches only                                  perform transactions
       SCSP
      Located at
                                       CM
                                                   •   Loan business uses Loan Officer,
      the branch
                                      (CSP)            Mobile based application from
                                                       ATOM Technology.
                                                   •   CASHPOR Delivery Channels are:
                                                        –   the branch for new customers that are
                                                            not CASHPOR loan clients
    Non Clients                 Existing Members
                                                        –   Center Meetings for existing CASHPOR
                                                            loan clients
Cashpor India:
The poor demand formal savings




   Learn more at www.grameenfoundation.org

Más contenido relacionado

La actualidad más candente

Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...
Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...
Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...Ulu Ventures
 
CGTMSE & other loan guarantee schemes
CGTMSE & other loan guarantee schemesCGTMSE & other loan guarantee schemes
CGTMSE & other loan guarantee schemesAbinash Mandilwar
 
Youth Financial Literacy
Youth Financial LiteracyYouth Financial Literacy
Youth Financial LiteracyMarc Ellis
 
10 Steps To Startup Funding
10 Steps To Startup Funding10 Steps To Startup Funding
10 Steps To Startup Fundingwickedstart
 
Microfinance in India
Microfinance in IndiaMicrofinance in India
Microfinance in IndiaIshan Parekh
 
Grameen bank ppt final
Grameen bank ppt finalGrameen bank ppt final
Grameen bank ppt finalSumit Singh
 
Microfinance
MicrofinanceMicrofinance
Microfinancearsal87
 
Building A Financial Foundation
Building A Financial FoundationBuilding A Financial Foundation
Building A Financial Foundationjzun1ga
 
Improving Small Business Financial literacy by Andrew Wall CPA.CMA
Improving Small Business Financial literacy by Andrew Wall CPA.CMAImproving Small Business Financial literacy by Andrew Wall CPA.CMA
Improving Small Business Financial literacy by Andrew Wall CPA.CMAAndrew Wall, CPA, CMA
 
Financial planning
Financial planningFinancial planning
Financial planningsubbaraobh
 
Financial Literacy - MSWD Mayantoc.pptx
Financial Literacy - MSWD Mayantoc.pptxFinancial Literacy - MSWD Mayantoc.pptx
Financial Literacy - MSWD Mayantoc.pptxMarie Fe Jambaro
 
Personal financial planning
Personal   financial planningPersonal   financial planning
Personal financial planningTanmay Mohanty
 
Discount rate for the valuation of your company or startup
Discount rate for the valuation of your company or startupDiscount rate for the valuation of your company or startup
Discount rate for the valuation of your company or startupEquidam
 
5-minute primer on VC Term Sheets
5-minute primer on VC Term Sheets5-minute primer on VC Term Sheets
5-minute primer on VC Term SheetsLeo Dirac
 
FORMS OF FUNDING FOR STARTUPS
FORMS OF FUNDING FOR STARTUPSFORMS OF FUNDING FOR STARTUPS
FORMS OF FUNDING FOR STARTUPSMichalGromek
 
Financial independence
Financial independenceFinancial independence
Financial independenceKevin Lee
 
Fgc Financial Empowerment Seminar
Fgc Financial Empowerment SeminarFgc Financial Empowerment Seminar
Fgc Financial Empowerment SeminarLaja Shoniran
 

La actualidad más candente (20)

Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...
Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...
Decision Analysis in Venture Capital workshop for Stanford Angels and Entrepr...
 
CGTMSE & other loan guarantee schemes
CGTMSE & other loan guarantee schemesCGTMSE & other loan guarantee schemes
CGTMSE & other loan guarantee schemes
 
Youth Financial Literacy
Youth Financial LiteracyYouth Financial Literacy
Youth Financial Literacy
 
Liquidity Risk
Liquidity RiskLiquidity Risk
Liquidity Risk
 
10 Steps To Startup Funding
10 Steps To Startup Funding10 Steps To Startup Funding
10 Steps To Startup Funding
 
Microfinance in India
Microfinance in IndiaMicrofinance in India
Microfinance in India
 
Grameen bank ppt final
Grameen bank ppt finalGrameen bank ppt final
Grameen bank ppt final
 
Microfinance
MicrofinanceMicrofinance
Microfinance
 
Building A Financial Foundation
Building A Financial FoundationBuilding A Financial Foundation
Building A Financial Foundation
 
Improving Small Business Financial literacy by Andrew Wall CPA.CMA
Improving Small Business Financial literacy by Andrew Wall CPA.CMAImproving Small Business Financial literacy by Andrew Wall CPA.CMA
Improving Small Business Financial literacy by Andrew Wall CPA.CMA
 
Financial planning
Financial planningFinancial planning
Financial planning
 
Financial Literacy - MSWD Mayantoc.pptx
Financial Literacy - MSWD Mayantoc.pptxFinancial Literacy - MSWD Mayantoc.pptx
Financial Literacy - MSWD Mayantoc.pptx
 
Personal financial planning
Personal   financial planningPersonal   financial planning
Personal financial planning
 
Discount rate for the valuation of your company or startup
Discount rate for the valuation of your company or startupDiscount rate for the valuation of your company or startup
Discount rate for the valuation of your company or startup
 
5-minute primer on VC Term Sheets
5-minute primer on VC Term Sheets5-minute primer on VC Term Sheets
5-minute primer on VC Term Sheets
 
Credit union overview
Credit union overviewCredit union overview
Credit union overview
 
WFG Business presentation
WFG Business presentationWFG Business presentation
WFG Business presentation
 
FORMS OF FUNDING FOR STARTUPS
FORMS OF FUNDING FOR STARTUPSFORMS OF FUNDING FOR STARTUPS
FORMS OF FUNDING FOR STARTUPS
 
Financial independence
Financial independenceFinancial independence
Financial independence
 
Fgc Financial Empowerment Seminar
Fgc Financial Empowerment SeminarFgc Financial Empowerment Seminar
Fgc Financial Empowerment Seminar
 

Destacado

Savings mobilization strategies
Savings mobilization strategiesSavings mobilization strategies
Savings mobilization strategiesMABSIV
 
Leveraging Mobile Money to Increase Financial Inclusion
Leveraging Mobile Money to Increase Financial InclusionLeveraging Mobile Money to Increase Financial Inclusion
Leveraging Mobile Money to Increase Financial InclusionJohn Owens
 
co op strategies. final
co op strategies. finalco op strategies. final
co op strategies. finalDave Winter
 
13 Frequently Asked Questions About Home Loans In India
13 Frequently Asked Questions About Home Loans In India13 Frequently Asked Questions About Home Loans In India
13 Frequently Asked Questions About Home Loans In IndiaCommonFloor.com
 
Microfinance Presentation 2013
Microfinance Presentation 2013Microfinance Presentation 2013
Microfinance Presentation 2013BRAC
 
Microfinance in Philippines
Microfinance in PhilippinesMicrofinance in Philippines
Microfinance in PhilippinesPradeep Sahay
 
Delinquency control & capital build up for cooperatives
Delinquency control & capital build up for cooperativesDelinquency control & capital build up for cooperatives
Delinquency control & capital build up for cooperativesefferson ramirez
 
CASA Presentation
CASA PresentationCASA Presentation
CASA PresentationKiritKene
 
saving and investment
saving and investmentsaving and investment
saving and investmentitmamul akwan
 
Consumption, Saving and Investment
Consumption, Saving and InvestmentConsumption, Saving and Investment
Consumption, Saving and InvestmentFahad Ur Rehman Khan
 
Investment meaning nature
Investment meaning natureInvestment meaning nature
Investment meaning naturereema21
 

Destacado (14)

Savings mobilization strategies
Savings mobilization strategiesSavings mobilization strategies
Savings mobilization strategies
 
Leveraging Mobile Money to Increase Financial Inclusion
Leveraging Mobile Money to Increase Financial InclusionLeveraging Mobile Money to Increase Financial Inclusion
Leveraging Mobile Money to Increase Financial Inclusion
 
Casa powerpoint
Casa  powerpointCasa  powerpoint
Casa powerpoint
 
co op strategies. final
co op strategies. finalco op strategies. final
co op strategies. final
 
MELE: Producer Group Mobilization
MELE: Producer Group MobilizationMELE: Producer Group Mobilization
MELE: Producer Group Mobilization
 
13 Frequently Asked Questions About Home Loans In India
13 Frequently Asked Questions About Home Loans In India13 Frequently Asked Questions About Home Loans In India
13 Frequently Asked Questions About Home Loans In India
 
Savings and investments
Savings and investmentsSavings and investments
Savings and investments
 
Microfinance Presentation 2013
Microfinance Presentation 2013Microfinance Presentation 2013
Microfinance Presentation 2013
 
Microfinance in Philippines
Microfinance in PhilippinesMicrofinance in Philippines
Microfinance in Philippines
 
Delinquency control & capital build up for cooperatives
Delinquency control & capital build up for cooperativesDelinquency control & capital build up for cooperatives
Delinquency control & capital build up for cooperatives
 
CASA Presentation
CASA PresentationCASA Presentation
CASA Presentation
 
saving and investment
saving and investmentsaving and investment
saving and investment
 
Consumption, Saving and Investment
Consumption, Saving and InvestmentConsumption, Saving and Investment
Consumption, Saving and Investment
 
Investment meaning nature
Investment meaning natureInvestment meaning nature
Investment meaning nature
 

Similar a Successful Savings Mobilization

IBM BP Kickoff 2013 - Strategy Map
IBM BP Kickoff 2013 - Strategy MapIBM BP Kickoff 2013 - Strategy Map
IBM BP Kickoff 2013 - Strategy MapIBM Danmark
 
Garanti bank final
Garanti bank finalGaranti bank final
Garanti bank finalmfatatah
 
Unica Building A Customer Management Framework
Unica Building A Customer Management FrameworkUnica Building A Customer Management Framework
Unica Building A Customer Management FrameworkCequity Solutions
 
Citizen Engagement - Missouri Digital Summitt
Citizen Engagement - Missouri Digital SummittCitizen Engagement - Missouri Digital Summitt
Citizen Engagement - Missouri Digital SummittJonathan Steffens
 
Muhammad Asif 20 Jun 2011
Muhammad Asif 20 Jun 2011Muhammad Asif 20 Jun 2011
Muhammad Asif 20 Jun 2011Muhammad Asif
 
TCG proposition web copy
TCG proposition web copyTCG proposition web copy
TCG proposition web copyTheConroyGroup
 
Performance improvement consultancy
Performance improvement consultancyPerformance improvement consultancy
Performance improvement consultancyHj Arriffin Mansor
 
Eng - Company Profile TrustPartners Nov 2010
Eng - Company Profile TrustPartners Nov 2010Eng - Company Profile TrustPartners Nov 2010
Eng - Company Profile TrustPartners Nov 2010TrustPartners
 
Guiding Principles for Mobile Payment Readiness
Guiding Principles for Mobile Payment ReadinessGuiding Principles for Mobile Payment Readiness
Guiding Principles for Mobile Payment ReadinessPerficient, Inc.
 
Nutreco Crm In 1 Day W. Van Der Leest
Nutreco Crm In 1 Day W. Van Der LeestNutreco Crm In 1 Day W. Van Der Leest
Nutreco Crm In 1 Day W. Van Der LeestWillard van der Leest
 
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and Budget
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and BudgetIntegrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and Budget
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and BudgetJothi Periasamy
 
Medallurgy Capabilities
Medallurgy CapabilitiesMedallurgy Capabilities
Medallurgy CapabilitiesRickoMDGY
 
Pragmatic Marketer Volume 8 Issue 2
Pragmatic Marketer Volume 8 Issue 2Pragmatic Marketer Volume 8 Issue 2
Pragmatic Marketer Volume 8 Issue 2Pragmatic Marketing
 
Business development with experianced manager
Business development with experianced managerBusiness development with experianced manager
Business development with experianced managercentrabike
 
Business develpment, the glue that ties everything together
Business develpment, the glue that ties everything togetherBusiness develpment, the glue that ties everything together
Business develpment, the glue that ties everything togetherAshraf Osman
 
@the CoalFace Benchmarking Brief
@the CoalFace Benchmarking  Brief@the CoalFace Benchmarking  Brief
@the CoalFace Benchmarking BriefMarkFerguson
 
The Pragmatic Marketer: Volume 8, Issue 1
The Pragmatic Marketer: Volume 8, Issue 1The Pragmatic Marketer: Volume 8, Issue 1
The Pragmatic Marketer: Volume 8, Issue 1Pragmatic Marketing
 

Similar a Successful Savings Mobilization (20)

IBM BP Kickoff 2013 - Strategy Map
IBM BP Kickoff 2013 - Strategy MapIBM BP Kickoff 2013 - Strategy Map
IBM BP Kickoff 2013 - Strategy Map
 
Bio rev 1
Bio rev 1Bio rev 1
Bio rev 1
 
Garanti bank final
Garanti bank finalGaranti bank final
Garanti bank final
 
Unica Building A Customer Management Framework
Unica Building A Customer Management FrameworkUnica Building A Customer Management Framework
Unica Building A Customer Management Framework
 
Citizen Engagement - Missouri Digital Summitt
Citizen Engagement - Missouri Digital SummittCitizen Engagement - Missouri Digital Summitt
Citizen Engagement - Missouri Digital Summitt
 
Muhammad Asif 20 Jun 2011
Muhammad Asif 20 Jun 2011Muhammad Asif 20 Jun 2011
Muhammad Asif 20 Jun 2011
 
TCG proposition web copy
TCG proposition web copyTCG proposition web copy
TCG proposition web copy
 
TCG proposition web copy
TCG proposition web copyTCG proposition web copy
TCG proposition web copy
 
Performance improvement consultancy
Performance improvement consultancyPerformance improvement consultancy
Performance improvement consultancy
 
Eng - Company Profile TrustPartners Nov 2010
Eng - Company Profile TrustPartners Nov 2010Eng - Company Profile TrustPartners Nov 2010
Eng - Company Profile TrustPartners Nov 2010
 
Guiding Principles for Mobile Payment Readiness
Guiding Principles for Mobile Payment ReadinessGuiding Principles for Mobile Payment Readiness
Guiding Principles for Mobile Payment Readiness
 
Nutreco Crm In 1 Day W. Van Der Leest
Nutreco Crm In 1 Day W. Van Der LeestNutreco Crm In 1 Day W. Van Der Leest
Nutreco Crm In 1 Day W. Van Der Leest
 
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and Budget
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and BudgetIntegrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and Budget
Integrated Financial Planning ( IFP) – Sales Revenue ,Cost , Forecast and Budget
 
Medallurgy Capabilities
Medallurgy CapabilitiesMedallurgy Capabilities
Medallurgy Capabilities
 
Pragmatic Marketer Volume 8 Issue 2
Pragmatic Marketer Volume 8 Issue 2Pragmatic Marketer Volume 8 Issue 2
Pragmatic Marketer Volume 8 Issue 2
 
Business development with experianced manager
Business development with experianced managerBusiness development with experianced manager
Business development with experianced manager
 
Business develpment, the glue that ties everything together
Business develpment, the glue that ties everything togetherBusiness develpment, the glue that ties everything together
Business develpment, the glue that ties everything together
 
@the CoalFace Benchmarking Brief
@the CoalFace Benchmarking  Brief@the CoalFace Benchmarking  Brief
@the CoalFace Benchmarking Brief
 
The Pragmatic Marketer: Volume 8, Issue 1
The Pragmatic Marketer: Volume 8, Issue 1The Pragmatic Marketer: Volume 8, Issue 1
The Pragmatic Marketer: Volume 8, Issue 1
 
Engaging Bizpartnership
Engaging BizpartnershipEngaging Bizpartnership
Engaging Bizpartnership
 

Más de MABSIV

RBAP-MABS Moving Forward
RBAP-MABS Moving ForwardRBAP-MABS Moving Forward
RBAP-MABS Moving ForwardMABSIV
 
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESUSING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESMABSIV
 
The SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile BankingThe SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile BankingMABSIV
 
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...MABSIV
 
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMABSIV
 
Lessons in Microinsurance Business Expansion
Lessons in Microinsurance Business ExpansionLessons in Microinsurance Business Expansion
Lessons in Microinsurance Business ExpansionMABSIV
 
Successful Partnerships in Microinsurance
Successful Partnerships in MicroinsuranceSuccessful Partnerships in Microinsurance
Successful Partnerships in MicroinsuranceMABSIV
 
The Katipunan Bank Experience
The Katipunan Bank ExperienceThe Katipunan Bank Experience
The Katipunan Bank ExperienceMABSIV
 
Microinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from fallingMicroinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from fallingMABSIV
 
Beyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader MarketBeyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader MarketMABSIV
 
The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)MABSIV
 
Using the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the FieldUsing the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the FieldMABSIV
 
Listening to Data
Listening to DataListening to Data
Listening to DataMABSIV
 
Results of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by BanksResults of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by BanksMABSIV
 
“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for MicrofinanceMABSIV
 
Measuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score CardMeasuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score CardMABSIV
 
Price Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related RegulationsPrice Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related RegulationsMABSIV
 
Using data to understand your Rural Bank
Using data to understand your Rural BankUsing data to understand your Rural Bank
Using data to understand your Rural BankMABSIV
 
Mobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMABSIV
 
Current & future trends for rural banks to consider in providing greater acc...
Current & future trends  for rural banks to consider in providing greater acc...Current & future trends  for rural banks to consider in providing greater acc...
Current & future trends for rural banks to consider in providing greater acc...MABSIV
 

Más de MABSIV (20)

RBAP-MABS Moving Forward
RBAP-MABS Moving ForwardRBAP-MABS Moving Forward
RBAP-MABS Moving Forward
 
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICESUSING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
USING NEW CHANNELS TO EXPAND MICROFINANCE SEVICES
 
The SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile BankingThe SMART Islands Activation Program Empowerment through Mobile Banking
The SMART Islands Activation Program Empowerment through Mobile Banking
 
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
Preliminary Evaluation of Consumer Education Tools for Mobile Phone Banking: ...
 
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNSMOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
MOBILE COMMERCE INNOVATIONS: NEW IDEAS & RETURNS
 
Lessons in Microinsurance Business Expansion
Lessons in Microinsurance Business ExpansionLessons in Microinsurance Business Expansion
Lessons in Microinsurance Business Expansion
 
Successful Partnerships in Microinsurance
Successful Partnerships in MicroinsuranceSuccessful Partnerships in Microinsurance
Successful Partnerships in Microinsurance
 
The Katipunan Bank Experience
The Katipunan Bank ExperienceThe Katipunan Bank Experience
The Katipunan Bank Experience
 
Microinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from fallingMicroinsurance: Guarding the poor from falling
Microinsurance: Guarding the poor from falling
 
Beyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader MarketBeyond SMS: Using Social Networks to Reach a Broader Market
Beyond SMS: Using Social Networks to Reach a Broader Market
 
The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)The Microfinance Data Sharing System (MiDAS)
The Microfinance Data Sharing System (MiDAS)
 
Using the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the FieldUsing the Credit Bureau: Experience from the Field
Using the Credit Bureau: Experience from the Field
 
Listening to Data
Listening to DataListening to Data
Listening to Data
 
Results of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by BanksResults of the Study on Multiple Lending and the Challenges Faced by Banks
Results of the Study on Multiple Lending and the Challenges Faced by Banks
 
“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance“SCORECARD” Incentive Remuneration System for Microfinance
“SCORECARD” Incentive Remuneration System for Microfinance
 
Measuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score CardMeasuring Performance through the EAGLE Score Card
Measuring Performance through the EAGLE Score Card
 
Price Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related RegulationsPrice Transparency and Microfinance Related Regulations
Price Transparency and Microfinance Related Regulations
 
Using data to understand your Rural Bank
Using data to understand your Rural BankUsing data to understand your Rural Bank
Using data to understand your Rural Bank
 
Mobile Commerce Summit Presentation
Mobile Commerce Summit PresentationMobile Commerce Summit Presentation
Mobile Commerce Summit Presentation
 
Current & future trends for rural banks to consider in providing greater acc...
Current & future trends  for rural banks to consider in providing greater acc...Current & future trends  for rural banks to consider in providing greater acc...
Current & future trends for rural banks to consider in providing greater acc...
 

Último

Buy and Sell Urban Tots unlisted shares.pptx
Buy and Sell Urban Tots unlisted shares.pptxBuy and Sell Urban Tots unlisted shares.pptx
Buy and Sell Urban Tots unlisted shares.pptxPrecize Formely Leadoff
 
Monthly Market Risk Update: March 2024 [SlideShare]
Monthly Market Risk Update: March 2024 [SlideShare]Monthly Market Risk Update: March 2024 [SlideShare]
Monthly Market Risk Update: March 2024 [SlideShare]Commonwealth
 
Sarlat Advisory - Corporate Brochure - 2024
Sarlat Advisory - Corporate Brochure - 2024Sarlat Advisory - Corporate Brochure - 2024
Sarlat Advisory - Corporate Brochure - 2024Guillaume Ⓥ Sarlat
 
Stock Market Brief Deck for 3/22/2024.pdf
Stock Market Brief Deck for 3/22/2024.pdfStock Market Brief Deck for 3/22/2024.pdf
Stock Market Brief Deck for 3/22/2024.pdfMichael Silva
 
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptx
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptxSlideshare - ONS Economic Forum Slidepack - 18 March 2024.pptx
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptxOffice for National Statistics
 
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdf
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdfLundin Gold March 2024 Corporate Presentation - PDAC v1.pdf
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdfAdnet Communications
 
Contracts with Interdependent Preferences
Contracts with Interdependent PreferencesContracts with Interdependent Preferences
Contracts with Interdependent PreferencesGRAPE
 
The Power Laws of Bitcoin: How can an S-curve be a power law?
The Power Laws of Bitcoin: How can an S-curve be a power law?The Power Laws of Bitcoin: How can an S-curve be a power law?
The Power Laws of Bitcoin: How can an S-curve be a power law?Stephen Perrenod
 
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.KumarJayaraman3
 
20240315 _E-Invoicing Digiteal. .pptx
20240315 _E-Invoicing Digiteal.    .pptx20240315 _E-Invoicing Digiteal.    .pptx
20240315 _E-Invoicing Digiteal. .pptxFinTech Belgium
 
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGecko
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGeckoRWA Report 2024: Rise of Real-World Assets in Crypto | CoinGecko
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGeckoCoinGecko
 
MARKET FAILURE SITUATION IN THE ECONOMY.
MARKET FAILURE SITUATION IN THE ECONOMY.MARKET FAILURE SITUATION IN THE ECONOMY.
MARKET FAILURE SITUATION IN THE ECONOMY.Arifa Saeed
 
Stock Market Brief Deck for March 26.pdf
Stock Market Brief Deck for March 26.pdfStock Market Brief Deck for March 26.pdf
Stock Market Brief Deck for March 26.pdfMichael Silva
 
Stock Market Brief Deck for March 19 2024.pdf
Stock Market Brief Deck for March 19 2024.pdfStock Market Brief Deck for March 19 2024.pdf
Stock Market Brief Deck for March 19 2024.pdfMichael Silva
 
Solution manual for Intermediate Accounting, 11th Edition by David Spiceland...
Solution manual for  Intermediate Accounting, 11th Edition by David Spiceland...Solution manual for  Intermediate Accounting, 11th Edition by David Spiceland...
Solution manual for Intermediate Accounting, 11th Edition by David Spiceland...mwangimwangi222
 
Mphasis - Schwab Newsletter PDF - Sample 8707
Mphasis - Schwab Newsletter PDF - Sample 8707Mphasis - Schwab Newsletter PDF - Sample 8707
Mphasis - Schwab Newsletter PDF - Sample 8707harshan90
 
Work and Pensions report into UK corporate DB funding
Work and Pensions report into UK corporate DB fundingWork and Pensions report into UK corporate DB funding
Work and Pensions report into UK corporate DB fundingHenry Tapper
 
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...Matthews Bantsijang
 

Último (20)

Buy and Sell Urban Tots unlisted shares.pptx
Buy and Sell Urban Tots unlisted shares.pptxBuy and Sell Urban Tots unlisted shares.pptx
Buy and Sell Urban Tots unlisted shares.pptx
 
Commercial Bank Economic Capsule - March 2024
Commercial Bank Economic Capsule - March 2024Commercial Bank Economic Capsule - March 2024
Commercial Bank Economic Capsule - March 2024
 
Monthly Market Risk Update: March 2024 [SlideShare]
Monthly Market Risk Update: March 2024 [SlideShare]Monthly Market Risk Update: March 2024 [SlideShare]
Monthly Market Risk Update: March 2024 [SlideShare]
 
Sarlat Advisory - Corporate Brochure - 2024
Sarlat Advisory - Corporate Brochure - 2024Sarlat Advisory - Corporate Brochure - 2024
Sarlat Advisory - Corporate Brochure - 2024
 
Stock Market Brief Deck for 3/22/2024.pdf
Stock Market Brief Deck for 3/22/2024.pdfStock Market Brief Deck for 3/22/2024.pdf
Stock Market Brief Deck for 3/22/2024.pdf
 
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptx
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptxSlideshare - ONS Economic Forum Slidepack - 18 March 2024.pptx
Slideshare - ONS Economic Forum Slidepack - 18 March 2024.pptx
 
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdf
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdfLundin Gold March 2024 Corporate Presentation - PDAC v1.pdf
Lundin Gold March 2024 Corporate Presentation - PDAC v1.pdf
 
Contracts with Interdependent Preferences
Contracts with Interdependent PreferencesContracts with Interdependent Preferences
Contracts with Interdependent Preferences
 
The Power Laws of Bitcoin: How can an S-curve be a power law?
The Power Laws of Bitcoin: How can an S-curve be a power law?The Power Laws of Bitcoin: How can an S-curve be a power law?
The Power Laws of Bitcoin: How can an S-curve be a power law?
 
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.
ACCOUNTING FOR BUSINESS.II DEPARTMENTAL ACCOUNTS.
 
Monthly Economic Monitoring of Ukraine No.230, March 2024
Monthly Economic Monitoring of Ukraine No.230, March 2024Monthly Economic Monitoring of Ukraine No.230, March 2024
Monthly Economic Monitoring of Ukraine No.230, March 2024
 
20240315 _E-Invoicing Digiteal. .pptx
20240315 _E-Invoicing Digiteal.    .pptx20240315 _E-Invoicing Digiteal.    .pptx
20240315 _E-Invoicing Digiteal. .pptx
 
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGecko
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGeckoRWA Report 2024: Rise of Real-World Assets in Crypto | CoinGecko
RWA Report 2024: Rise of Real-World Assets in Crypto | CoinGecko
 
MARKET FAILURE SITUATION IN THE ECONOMY.
MARKET FAILURE SITUATION IN THE ECONOMY.MARKET FAILURE SITUATION IN THE ECONOMY.
MARKET FAILURE SITUATION IN THE ECONOMY.
 
Stock Market Brief Deck for March 26.pdf
Stock Market Brief Deck for March 26.pdfStock Market Brief Deck for March 26.pdf
Stock Market Brief Deck for March 26.pdf
 
Stock Market Brief Deck for March 19 2024.pdf
Stock Market Brief Deck for March 19 2024.pdfStock Market Brief Deck for March 19 2024.pdf
Stock Market Brief Deck for March 19 2024.pdf
 
Solution manual for Intermediate Accounting, 11th Edition by David Spiceland...
Solution manual for  Intermediate Accounting, 11th Edition by David Spiceland...Solution manual for  Intermediate Accounting, 11th Edition by David Spiceland...
Solution manual for Intermediate Accounting, 11th Edition by David Spiceland...
 
Mphasis - Schwab Newsletter PDF - Sample 8707
Mphasis - Schwab Newsletter PDF - Sample 8707Mphasis - Schwab Newsletter PDF - Sample 8707
Mphasis - Schwab Newsletter PDF - Sample 8707
 
Work and Pensions report into UK corporate DB funding
Work and Pensions report into UK corporate DB fundingWork and Pensions report into UK corporate DB funding
Work and Pensions report into UK corporate DB funding
 
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...
Remembering my Totem _Unity is Strength_ growing in Bophuthatswana_Matthews B...
 

Successful Savings Mobilization

  • 1. SUCCESSFUL  SAVINGS  MOBILIZATION   Julie  Peachy   Grameen  FoundaAon     2011  RBAP-­‐MABS  Regional  Roundtable  Conference   Hya=  Hotel  &  Casino,  Manila   November  9,  2011    
  • 2. Successful Savings Mobilization Julie Peachey Microsavings Initiative Project Manager g j g Grameen Foundation MABS Roundtable, Manila , November 9, 2011 1
  • 3. Agenda • O Overview of GF/CARD B k S i i f Bank Savings M bili ti Mobilization project • Keys to successful savings mobilization: – Holistic Approach to Product Development – Data analytics – Human Capital – Business model • CARD Bank savings pilot results B k i il t lt • Conclusion 2
  • 4. Grameen Foundation s Microsavings Initiative Foundation’s A three year project aimed to reach 1.45 1 45 million new savers in: (Philippines) ( hili i ) (India) ( di ) (Ethiopia) ( hi i ) Our holistic approach helps offer secure, convenient poverty focused savings programs, while building sound financial and institutional practices that transform MFIs from credit led to client focused demand driven financial institutions focused, Funded by the Bill & Melinda Gates Foundation
  • 5. Our approach to microsavings implementation 1. Market 1 M k research & h Product Design 2. Marketing & financial literacy 3. Enabling field based transactions through alternative delivery channels 4. Building institutional capacity
  • 6. CARD Bank Overview • CARD Bank (1997) is a microfinance oriented rural bank (part of CARD MRI; • Savings Products ghlights CA Bank Profile 1986) • Main product = Compulsory • Largest MFI (together with CARD NGO) account with option to save more Project Hig in the Philippines when measured by • Regular savings and time deposit number of active borrowers, gross loan • Challenges: portfolio, and total assets; 1600 • Development of marketing ARD employees function and long term strategic g g • Organization owned and overseen by marketing plans members; offering voluntary savings since 1997; moved from group to • Delivery Model and Business Case individual lending in 2003 • Implementation of new core • Current outreach for savings: banking system, ATM technologies system • 45 branches • Change Management • 242 Micro Banking Offices (MBO) • 500k active voluntary savers
  • 7. Holistic Approach to Product Development • Example of product development life cycle New Product for savings Market Roll t P R ll out Prep; Roll out Segmentation Product Institutional • Incorporating Marketing & PPI Promotion Assessment institutional capacity Financial Literacy across: Customer Segmentation S t ti – IT and Targeting Evaluation Market Data – Training of Pilot Research Analytics Costing & – HR and Change Regulations Pricing Project Management HR IT Management – Finance – Costing and Treasury Develop Pilot Test Product Management Preparation; Concept Financial Projections – Internal Controls, Training Internal Audit l di Finance – Marketing Process Field Test Mapping Internal – Financial Literacy and Adjust Costing & g Pricing Controls – Social Treasury Mgmt Performance Management 6
  • 8. Market Research: Accessibility is often valued more than any other savings p product attribute 10 Important Attributes of S i 0 ib f Savings Product d May 2010 CARD Bank Market Research
  • 9. CARD Bank Savings Delivery Model Pilot Savings Product Matapat • Delivery Channels offering savings services: – Center meetings and MBOs pilot branches only – Deposit collection by Savings Savings Account Associates and in center collection Associates Officer sheet – Withdrawal through ATMs i hd l h h – Bank branches Existing Members • Dedicated Customer Service General Public Associate based in Bank branch
  • 10. CARD Pilot Test Findings • Primarily for the education of children and emergency needs • Extra funds for daily needs and utilities Why Save?* Save? • Additional business capital • Separate savings aside from Compulsory Account (for members) • Convenient withdrawal transactions Why • Deposit Collection (SA and SMS Hub) • Low maintaining balance Matapat? • Privacy of Savings compared to Compulsory Account (for members) • 43% have not yet used their savings What is • Savings were used mostly for additional business capital and unexpected events savings used • Other usage includes education, daily needs, for? f ? utility and debt payments. * Same reasons as given in initial market research
  • 11. Data Analytics: The poor can save Correlation between At CARD Bank, poverty score we did not find and saving a correlation balances = .20 between poverty level* and savings Exchange rate = 43.1 PHP/USD balance N 84,735 N= 84 735 (top 1% removed due to outliers) More poor Less poor *Using GF’s Progress out of Poverty Index tool
  • 12. The Role of Human Capital Mgmt Structure and Job Descriptions Rewards & Skills Gap Incentives Analysis Supporting Mechanisms M h i Performance Recruitment Targets and Selection Learning and g Development 11
  • 13. Business Model • Costing exercise completed in June 2010 and again June 2011 including results from the g g pilot • Actual costing of all 17 products (savings and loan) using 6 months worth of d l ) i h h f data • Initial projections done for the pilot d f h il product – Matapat • Scenarios for full time or part time Account Officers for savings. 12
  • 14. 4,500 PHP 8,000,000 Matapat Product # of accounts and savings volume Human Capital Management PHP 7,519,188 January 2011 to September 2011 source Datamart 4,193 4,000 PHP 7,000,000 3,500 Structure and PHP 6,000,000 Job PHP 5,800,097 Descriptions PHP 5,573,122 PHP 5,024,740 3,000 PHP 5,103,862 2,977 PHP 5,000,000 Rewards & Skills Gap Incentives Analysis 2,590 2,500 PHP 4,000,000 Supporting Matapat accounts Mechanisms PHP 3 148 229 3,148,229 2,158 2,000 PHP 3,000,000 Matapat Volume PHP 2,745,749 PHP 2,520,054 1,724 Performance Recruitment 1,500 Targets and Selection PHP 2,000,000 PHP 1,852,712 1,000 Learning and PHP 1,000,000 931 Development 799 641 721 500 PHP Jan 2011' Feb Mar Apr May Jun Jul Aug Sep 2011' 13
  • 15. Conclusion • Effective Savings Mobilization requires involvement of the entire organization f h • Special focus on the following is key: – Disciplined product development process – Data Analytics… understand your customers – Human Capital Mgmt practices to effect Change g – Business case…. understand your costs 14
  • 17. CASHPOR Business Model Overview • CASHPOR will act as the BC agent to ICICI Bank • Eko Technologies will provide the technology solution • Customer owned mobile handsets along with CASHPOR agents to 6 pilot branches only perform transactions SCSP Located at CM • Loan business uses Loan Officer, the branch (CSP) Mobile based application from ATOM Technology. • CASHPOR Delivery Channels are: – the branch for new customers that are not CASHPOR loan clients Non Clients Existing Members – Center Meetings for existing CASHPOR loan clients
  • 18. Cashpor India: The poor demand formal savings Learn more at www.grameenfoundation.org