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Wyvern Business Systems had a problem. They were billing their clients for support monthly, antivirus quarterly, spam protection yearly. The invoices coming in from various suppliers weren’t much clearer. Engineers didn’t know which clients were using what services from which supplier. Accounts didn’t know which supplier invoices should go against which customer revenue. The poor clients were being flooded with invoices. What a mess.
In response, over the past two years, Wyvern have gone through the process of consolidating and improving their service portfolio using GFI MAX. The outcome of this has been beneficial to both the business and their clients.
Wyvern can now offer enhanced, cost-effective solutions to their customers. The business has also been able to simplify their internal practices and have benefited from all the features of MAX, from effortless cloud based management to clear costs and billing.
Jason and Steve from Wyvern would like to share this experience with other GFI MAX customers, of which they are sure have had or are going through similar scenarios.