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Helen Whitehead "Webinars inside and outside the institution", MELSIG, January 2015

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Helen Whitehead introduces webinars, how they are designed, planned and delivered.

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Helen Whitehead "Webinars inside and outside the institution", MELSIG, January 2015

  1. 1. Thursday, February 12, 2015 1 Webinars inside and outside the institution Helen Whitehead (With thanks to Sally Hanford) MELSIG
  2. 2. Thursday, February 12, 2015 2 Definition: what do we call it? Synchronous classroom online tutorial webinar Virtual classroom Web conferencing Online meeting webcast MELSIG hangout
  3. 3. 2/12/2015 3MELSIG
  4. 4. Thursday, February 12, 2015 4 Webinar “A formal or semi-formal organised event intended for learning or knowledge sharing, where there is an element of interactivity.” • The online equivalent of a seminar • Not a webcast – not a lecture – not an informal meeting MELSIG
  5. 5. 2/12/2015 5MELSIG
  6. 6. Thursday, February 12, 2015 6 Choosing tech General principles MELSIG Adobe Connect Hangout Lync Twitter Blackboard Collaborate … ?
  7. 7. Thursday, February 12, 2015 7 Choosing technology • What kind of webinar? • Who/where are the attendees? • Is there a F2F event involved or is it just online? • What tech do you have available? • How reliable is the tech? • What support do you have? MELSIG Attendees in China?
  8. 8. Thursday, February 12, 2015 8 Choosing technology – being creative • How creative can you be with the tech? • Can you combine tech for different features? • Does it have to be synchronous? Can it be time-limited asynchronous? MELSIG
  9. 9. Thursday, February 12, 2015 9 Planning • Appropriate to course / participants • Keep topic & title interesting, attractive & short(?) • Invite guest speakers if appropriate MELSIG
  10. 10. 2/12/2015 MELSIG 10
  11. 11. Thursday, February 12, 2015 11 Planning • Marketing, invitations and registration • Reminders & joining instructions • Location, system, lighting, audio, wifi • Test, test and test again • Rehearse • Test
  12. 12. Thursday, February 12, 2015 12 Pre-webinar • Host and speakers should join early • Play music prior to start and/or have a countdown timer • Have a welcome message – mention setup • Upload documents and test links
  13. 13. Thursday, February 12, 2015 13 Roles • For a small meeting, tutorial etc. there's probably only a need for a Chair or Facilitator, who: – hosts the meeting – sends out invitations and reminders – welcomes people – leads the discussion – invites people to speak or ask questions MELSIG
  14. 14. Thursday, February 12, 2015 14 Roles 2 In a large or public webinar, there are probably up to three roles: • Speaker/s [ Presenter/s ] – usually invited, and all they have to do is present • Chair [ Host ] • Moderator [ Host or Participant] MELSIG
  15. 15. Thursday, February 12, 2015 15 Roles 3 - Chair • introduces the seminar • introduces the speaker • deals with the speaker's problems • may sometimes move the presentation on • summarises at the end • leads the discussion MELSIG
  16. 16. Thursday, February 12, 2015 16 Roles 4 - Moderator • manages the tech, starts & stops recordings • welcomes people • deals with attendee problems • uses the text chat/mute to make sure nothing interrupts • summarises quietly the proceedings so far for latecomers • monitoring hands up, sorting out turns • opening polls and displaying results MELSIG
  17. 17. Thursday, February 12, 2015 17 Format • Short • Simple • Interactive If it's just a lecture it might just as well be a webcast or lecture recording… Everyone learns from side-chat or discussion. MELSIG
  18. 18. Thursday, February 12, 2015 18 Fishbowl (Google Hangouts) • Invited participants have an observed discussion • Invite one or more students if possible • Make sure everyone deserves their place • Use Q&A creatively • What other technologies can be brought in to get participation? MELSIG
  19. 19. 2/12/2015 MELSIG 19
  20. 20. Thursday, February 12, 2015 20 At the start • Allow arrival time • Introductory activity / icebreakers – Ask attendees to introduce themselves – Use a poll or survey to find out about them & establish prior knowledge – Have a map to indicate their location • Remind about recording MELSIG
  21. 21. 2/12/2015 Event Name and Venue 21 Where are you? Mark your location on the maps Use an arrow if you are outside of this area
  22. 22. Thursday, February 12, 2015 22 Audience participation • Establish any rules – the mechanics of using the software – the procedure to follow for making a contribution – private, one-to-one messaging – any rules for acceptable behaviour MELSIG
  23. 23. Thursday, February 12, 2015 23 Presentations & Whiteboard • Load up Powerpoint in advance • Check content! • Keep the presentation under the control of the main speaker where possible. • Keep it visual and follow good practice for presentations (unlike this slide!) • Use Whiteboard to scribble, get feedback and collaborate MELSIG
  24. 24. 2/12/2015 MELSIG 24 Inexperienced Experienced Less comfortable with tech Tech savvy
  25. 25. Thursday, February 12, 2015 25 Polls • Create a poll during the event to receive live feedback – can be Yes/No or A, B, C, D • Adjustments can be made during session, based on poll results • Results can help shape future sessions or policies MELSIG
  26. 26. Thursday, February 12, 2015 26 Audio & video • Everyone needs audio • Manage the microphones • Video limited to main participants • Avoid a busy screen • In a more tutorial situation maybe all have video MELSIG
  27. 27. Thursday, February 12, 2015 27 Chat MELSIG
  28. 28. Thursday, February 12, 2015 28 A & Q MELSIG Presenters Audience
  29. 29. Thursday, February 12, 2015 29 Q & A MELSIG Presenters Audience
  30. 30. Thursday, February 12, 2015 30 Q & A MELSIG Presenters Audience • Be creative about using features available • Add Twitter or a Google doc or a web page to allow for chat
  31. 31. Thursday, February 12, 2015 31 Managing the discussion • Provide activities or ask questions • Ask questions directly of quiet participants • Tactfully restrain any dominant participants • Use breakout groups • Use Hand-up icon • Use people's names when responding • List participants and mark off when they contribute MELSIG
  32. 32. Thursday, February 12, 2015 32 Plenary • End with a question and answer session • Summarise what has happened • Describe next steps and calls to action, if any • Allow everyone to say their goodbyes • Follow up with an email with a link to the recording and any calls to action MELSIG
  33. 33. Thursday, February 12, 2015 33 Best webinar tip • ? MELSIG
  34. 34. Thursday, February 12, 2015 34 What to avoid? • ? MELSIG
  35. 35. Thursday, February 12, 2015 35 Questions? MELSIG

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