1. Eng. M. Manaf Mahfouz
IT Project Manager (mobility)
Agile-Scrum , PRINCE2
+971 50 876 95 81
Email Address: m.manaf@gmail.com
Profile
12 Years of professional experience in Netherlands and Dubai for Mobilityindustry, focusingon innovation andmodern
technologies, Certified PRINCE2 foundation andIOSH Managing safely, Hands on experience directingScrum(Agile) driven
projects.
IndustryExperience: Mobility, Social media , Payment, Car dealers, HSE Oil & Gas, Telecom andTravel.
Education /Training
1999- 2003 Bachelor of Information Engineering - Universityof Aleppo, Syria
(evaluatedbyNOFFICinNetherlands as Wetenschappelijk Onderwijs WO)
2012
PRINCE2 Foundation- AMGP international – the Netherlands
2010
IOSH Managing Safely – Santis HSE Group – Dubai
Latest Achievements
2015 eDirham Mobile application (Ministryof Finance - NBAD)
2015
Lexus Mobile application (Abdul Latif Jameel -KSA )
2015
Land Rover Social Media Ardhi app (My Land app Jaguar Land Rover ME – Dubai)
Skills Leadership, Mobile Marketing, Innovative Value addedservice, IT-Business consultancy,
Approaching technique , problem solving , social media
Project Management Directing Scrum project, Prince2 foundation, MS Project, Omni Plan.
Mobile Technology TitaniumStudiofor Mobile App devcross-platform (iPhone, Android).
Microsoft Technology C# .NET , SQL server, javascript , Web Service , SQL Server
Risk Management Bowtie XP, IOSH
OS Windows, Mac, Android
Professional experience
Jan 2015 – present
Dubai -UAE
Farabi Middle East
LLC
Mobile Solutions Project Manager
Dubai - UAE
Farabi-S4Mis a leading companyfor mobilityprojects in Dubai with bigprojects and clients like ENBD,
EI Bank , Ministryof finance ...
Key Responsibilities:
Manage dayto dayproject activities ofmulti projects and multi teams.
Provide innovative mobile value added services consultancy
Estimate time and efforts for projects
Create andexecute project plan, Manage time lines and define milestones.
Monitor quality, time andcost.
2. Focal point for the project, hold communication and meetings with clients.
Revise , advice andmanage System architect
StudyRFPs andpropose solutions with Mobile business
Riskanalysis, manage risks and issues.
Projects managed:
1. eDirham mobile app Ministryof Finance ,NBADAbu Dhabi.
User canpaygovernment fees via eDirhamapp,manage e-Wallet, paybytokens, paywith
eDirham cards, paybyVisa andMasterCard, andintegrate payment process with other
government mobile apps.
2. Land Rover Ardhi app :Jaguar LandRover Middle East -Dubai
Ardhi is Social media app, thruthis appthe user can start following certain path, create path,
add images, share via social media channels FB, Twitter, Instagram , follow friends and
collect badgesandaskfor SOS and response to SOS.
3. Lexus mobile app : Lexus -KSA
User canbuild customized Lexus car thenthe sales will be calling to followup sales process ,
the apphas VIP concierge feature, calculate lease installments, Find mycar, and share
eCataloge Lexus car models withsocial media networks, book car service, andask for road
side assistant.
4. Land Rover customer care app :Jaguar Land Rover Middle East -Dubai
User canget car manual, get the closest petrol stationandATM, bookcar service, askfor
road side assistant.
5. wasl project: wasl Properties semi government – Dubai
Project to manage revamping two waslwebsites , eServices andfinancial Dashboards.
2012- 2014
The Netherlands
VASPLUS
Founder of VASPLUS - WTC-The Hague ,
VASPLUS is specialized in offering Mobile-Businessconsultancy, helping clients to empower their
business thruinnovative mobilityengagement inclient business.
Offered services :
1. Project management to deliver mobile apps.
2. Studyingclient businessandoffering innovative mobile solutions, mobile marketing (m-
marketing)andmobile value addedservices (MVAS)
3. Designingand buildingtechnical mobile solutions.
Client : One Multimedia B.V - The Hague - The Netherlands
Travel App:Find andsignagreement withGDS service provider ,integrate withGDSprovider, build
Mobile appthat integrate withonline Air-ticket andhotel Reservation systems to enable users search
for air trips ,Book tickets andpayover the mobile appvia iDeal( European payment gateway).
Client : Yellow Mobile B.V (MVNO ) - The Hague - The Netherlands
Project :Yellow card :contact NorthEuropeanservice provider(s) to signwith themNDAs and build
commercial agreement to provide connectionto the GSMnetwork , the project aimingto provide end
user with a SIM- cardandMobile app that canoffer unlimited air time internationallyfor Yellow
Mobile subscribers .
Client : Yellow Telecom B.V (MVNO ) - The Hague - The Netherlands
Project : Build Yellow Mobile App that integrates withtelecommunication system , the appgives
informationabout :call balance , bundle information , usage historywith cost , enabling the user to
buyand subscribe to selected bundle.
Sep 2007 –Nov 2010
Santis HSE Group LLC
Information Technology Manager
Dubai MediaCity, UAE
Company Industry: Oil and Gas, HSE Consulting Services.
Santis HSE Groupis aninternational HSEconsultingcompanyfor Oil & Gas / Construction
&Manufacturing, operating inUSA , UAE, Indonesia, Philippine andAzerbaijan, the companyoffers
services to Bigoil andgas companieslike BP and SeaDrill.
KEYROLES AND RESPONSIBILITIES
3. Build newSoftware Systems ( .NET ) to opennew opportunities
Manage IT projects from initiationto executionincluding prepare RFPs for new projects.
Reviewproposeddesigns and solutions architectures for new systems.
Reviewthe IT strategyanddetermine the department vision.
ManagingE-Marketing activities and Lookingfor new business opportunities
IT infrastructure strategic planning:Networking, Hardware & Software, IT Security, Backup
and Internet Service
Interviewing candidates for employment.
Some Achievements
Project management for companywebsite andonline showroom.
Project management for building Lowther-roltonengineeringwebsite.
Design, Implement andDevelopSantis Data Management System (SDMS )
o Dynamic Form builder andWorkflow builder.
o Mobile /PDA management tool :which enablesHSE Auditors to sendtheir auditing
result on-site, whileresults can be presentedimmediatelyto the management.
August 2005 - June
2007:
Axiomtelecom
System Administrator - Senior Middleware Developer
World Trade Center, Dubai, United Arab Emirates
Company Industry: Retail/Wholesale
Axiomtelecom is the biggest retailer of mobile devices in Middle East
KEY ROLES AND RESPONSIBILITIESinValue AddedService department.
1. DevelopSystems , Middleware andtools to support AxiomtelecomValue AddedServices.
2. Test and Accept newMobile applications, systems andportals ( suchas MACS Telco-grade
portal andMobi-Q)
3. Mobile content management at Axiom systems, and third parties(Du, Nokia andEtisalat)
4. Assure system availability24x7 (for 13 online servers like Windows 2003, Windows Advance
server 2000, Linux Redhat, Solaris, Oracle, SQL server 2000.)
5. Managingprocesses withour partners to achieve adding new value addedserviceson time
for mobile customers.
System development and Achievements
1. SMS Chat / Vote Platform (C#.NET ):
Designedanddeveloped for 3 main projects at DubaiTV and SharjahTV
2. SMS Campaign Launcher (C#.NET )
Design andimplement SMPPclient to be usedto sendSMS campaigns
3. Middle-ware development (C#.NET) for systemintegration.ThisMiddle-ware was designed
to enable thirdparties to feed our Telco-Grade system(Java based) to receive XML feeds to
be sendas SMS to Axiomplus subscriber like worldcupfootball subscribers
4. Mobile Payment Gateway(C#.NET) which was used to sell Psiloc antivirus licenses by
receiving PremiumSMS Messages
5. Mobile WebE-Marketing system (C#.NET) ,This systemwas designed to be accessedfrom
Mobile / PDA devices andit will show Axiomcontent and services whichare compatibleonly
with the accesseddevice.
January 2005 - June
2005
SMARTCALL
Dubai, United Arab
Emirates
Project Manager
Company Industry: SMS Technology
Job Role: Technology
KEY ROLES AND RESPONSIBILITIES
Managing sales andtechnical personals
New systems were studied and designed.
1. Central SMS Platform (CSP) , CSPis windows basedplatform for leasingSMS Short codesthis
systemwas proposedto Ajman E-Government, ADED, ADIB.
2. SMS Banking System, with20 SMS different banking request
September 2003 –
August2004:
Instructor
Company Industry: Education
4. University of Aleppo
Ray Publishing
Aleppo -Syria
Job Role: Developing and instructing practical materialfor Unix FreeBSD for the 4th year Students at
InformationEngineering Faculty - Universityof Aleppo .
Technical Editor
Company Industry: Publishing/ Technology
Job Role: Education/Technology
1. Prepareandtranslate bookfor building Mobile Apps inJ2ME , the bookwas the fist Arabic bookin
this field http://www.raypub.com/catalog/book_info.php?cPath=0&products_id=517
Personal Information
Birth Date: 6 February1980 DrivingLicense :UAE
Nationality: Syrian Language : Arabic /English