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Beyond Blogging:
   Create an Integrated Online Student
   Ambassador Program
                               #heweb11
                               #soc2
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
@MalloryWood



Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Step 1




Monday, October 24, 11
What is an online
                          ambassador?



Monday, October 24, 11
Who is an online
                          ambassador?



Monday, October 24, 11
Say it with me...




Monday, October 24, 11
Goals before _______.




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Monday, October 24, 11
CONTENT!


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Monday, October 24, 11
Step 2




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Monday, October 24, 11
Blogs


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www.noellevitz.com/papers-research-higher-education/2011/2011-e-expectations-report

Monday, October 24, 11
Monday, October 24, 11
10/10 - 3/11


   Unique visits:
   8407

   Filtered visits:
   7978



Monday, October 24, 11
10/10 - 3/11


   Unique visits:
   8407

   Filtered visits:
   7978

                         www.smcblogs.com


Monday, October 24, 11
70,000
                         visits in one year



Monday, October 24, 11
70,000
                         visits in one year


                                              www.smcblogs.com
Monday, October 24, 11
What do they
                         blog about?


Monday, October 24, 11
Standard look
                              vs.
                          Customized

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http://blogs.wm.edu
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http://blogs.wm.edu
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http://oswego.edu/student/blogs/

Monday, October 24, 11
Monday, October 24, 11
http://oswego.edu/student/blogs/

Monday, October 24, 11
Monday, October 24, 11
www.smcblogs.com
Monday, October 24, 11
Monday, October 24, 11
www.smcblogs.com
Monday, October 24, 11
Monday, October 24, 11
www.smcblogs.com
Monday, October 24, 11
www.wm.edu/blogs
Monday, October 24, 11
Traffic sources

    On Average:

    Website = 46.5%

    Direct = 13.5%

    Other = 40%



Monday, October 24, 11
Traffic sources

    On Average:

    Website = 46.5%

    Direct = 13.5%

    Other = 40%


                                       www.smcblogs.com
Monday, October 24, 11
Traffic sources

    On Average:                 April 17 - May 17, 2011:

    Website = 46.5%             Other = 43.3%

    Direct = 13.5%                  Twitter = 16.2%
                                    Facebook = 15.2%
    Other = 40%                     Organic Search = 8.7%
                                    Blog 2 Blog = 3.2%
                                             www.smcblogs.com
Monday, October 24, 11
Keywords




Monday, October 24, 11
Formspring


Monday, October 24, 11
Not just for your lil sis!




Monday, October 24, 11
Monday, October 24, 11
about.formspring.me
Monday, October 24, 11
1000
                  questions answered
                               (by students)




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Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Twitter


Monday, October 24, 11
Monday, October 24, 11
Twitter Facts:


                           92%
               of americans are aware of twitter


                                         http://www.edisonresearch.com
                                       http://www.website-monitoring.com

Monday, October 24, 11
Twitter Facts:


                           34%
      of twitter users are under 24 yrs old


                                        http://www.edisonresearch.com
                                      http://www.website-monitoring.com

Monday, October 24, 11
Twitter Facts:


                             3 in 10
                         users access the service daily


                                                  http://www.edisonresearch.com
                                                http://www.website-monitoring.com

Monday, October 24, 11
What is the
                         approach?


Monday, October 24, 11
Is it worth it?


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Monday, October 24, 11
Monday, October 24, 11
=

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Web Video


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Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Facebook


Monday, October 24, 11
Monday, October 24, 11
www.noellevitz.com/papers-research-higher-education/2011/2011-e-expectations-report

Monday, October 24, 11
Monday, October 24, 11
Do you have a
                             2016
                         group/page yet?

Monday, October 24, 11
Bringing it
                         all together


Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
Ave time on page: 20 min 28 secs




   10/10 - 3/11
Monday, October 24, 11
Ave time on page: 20 min 28 secs




   10/10 - 3/11                                     www.smcblogs.com
Monday, October 24, 11
Step 3




Monday, October 24, 11
Monday, October 24, 11
How do I select
                         online ambassadors?




Monday, October 24, 11
Hold an information session.




Monday, October 24, 11
Ask interested students to apply.




Monday, October 24, 11
Hold a training session




Monday, October 24, 11
Three reasons to use a contract:

   Responsibilities


                           Benefits


                         Protection


Monday, October 24, 11
Three reasons to use a contract:
                                      Blog 1x/wk
                                      Tweet 1x/day
   Responsibilities                   Photos/Video bi-weekly
                                      Q&A

                                      Paid
                                      Leadership training
                           Benefits   Recommendation letter
                                      Networking opportunities
                                      Resume building

                                      Set standards
                         Protection   Authentic vs. Inappropriate



Monday, October 24, 11
Monday, October 24, 11
Monday, October 24, 11
$39
                         monthly average cost of
                             ambassador


Monday, October 24, 11
$4060
projected yearly cost of program



Monday, October 24, 11
Did it work?




Monday, October 24, 11
25% of applicants


                         66% of accepted students


                         90% of enrolled students


                         Anecdotes are priceless

Monday, October 24, 11
Words of Wisdom?



Monday, October 24, 11
"Remember you're having a
                                            convo with real people, and
           "Build long standing
                                            there are hopes, dreams,
          relationships with the
                                            fears, frustrations on the
          prospective students. "
          @NickDeNardis                     other side. Be human."
                                            @Robin2Go



                 "be authentic... don't put on
                 a professional personality.
                 just be yourselves"
                 @KarlynM                    "Speak in your own voice about
                                             your own experiences..."
                                           @mStonerblog



           "Authenticity, good writing, relevant
           content, stories that are in alignment
           with SMC's brand identity"
           @JohnTLawlor


Monday, October 24, 11
Special thanks to:
 @timnekritz - SUNY Oswego

 @ashleyhenn - Rochester Institute of Technology

 @mstinalc - College of William & Mary

 @wunderbug - Glendon Campus of York University

Monday, October 24, 11
Photo credits:
            • http://www.socialmediaexaminer.com/images/1210ap-community.jpg
            • http://www.techscreens.com/wp-content/uploads/2011/07/online-community.jpg
            • http://4.bp.blogspot.com/_E569X5po5A8/TAZAYID_tmI/AAAAAAAABpI/
            YEiYQQpSuxc/s1600/you-havent-started-yet-get-to-work.gif
            • http://www.smart-goal-setting-tips.com/images/smart2.jpg
            • http://images.sodahead.com/polls/000813371/
            polls_oh_duh_1044_406765_answer_1_xlarge.jpeg
            • http://www.pynkcelebrity.com/wp-content/uploads/2009/11/adam-lambert-album-
            cover.JPG




Monday, October 24, 11
http://mstnr.me/malloryhew

  Mallory Wood
  marketing manager
  mStoner, Inc.
  mallory.wood@mstoner.com
  @MalloryWood
  www.marketingwithmallory.com
Monday, October 24, 11

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Beyond Blogging:Create an Integrated Online Student Ambassador Program - HighEdWeb version