Obbiettivi strategici e i Key Performance Indicator delle Risorse Umane https://www.manager.it/default.asp?page=A_musicahrsco.html

1. DevelopingDeveloping
HR ScorecardHR Scorecard

2. HR
Strategy
Map

3. Drive Long term
Shareholder Value
Enhance ROI of HR Strategic
Initiatives
Develop Internal HR
Capabilities
Develop Strategic
Employee
Competencies
Deploy HRIS System
HR Strategy MapHR Strategy Map
Financial
Internal
Customers
HR Internal
Process
Learning
Create Positive Work
Environment
Enhance “Internal
Customer” (Employee)
Satisfaction
Enhance Employee
Productivity
Apply Excellent
Recruitment
Process
Optimize
Performance
Management System
Implement Best
Talent Management
Practices

4. HR
Scorecard

5. Drive Long term
Shareholder Value
HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
• Shareholder value
• Shareholder value growth
• ROI of HR Strategic Programs
and Initiatives
Enhance ROI of HR
Strategic Initiatives
Enhance Employee
Productivity
• Profit per Employee
• Revenue per Employee

6. HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
• Ranking in “Best Place to Work Annual
Survey” (conducted by Fortune
Magazine)
• % of Employee Turn Over
• Employee Satisfaction Index
Create Positive
Work Environment
Enhance “Internal
Customer” (Employee)
Satisfaction

7. HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
Develop Strategic
Competencies
Apply Excellent
Recruitment Process
• Average lead time to recruit employees
• Recruiting cost per employee
• Performance of New Recruits during the
First Two Years of Employment
• Average Lead Time to Develop Strategic
Competencies
• Average Lead Time to Close Strategic
Competencies Gap
• % of Strategic Competencies Available
within the Organization

8. HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
Optimize Performance
Management System
Implement Best Talent
Management Practices
• Number of Qualified Talents per
Strategic Positions
• Progress of Talent Development Plan
(actual vs. plan)
• % of Senior Managers who Have Been
Promoted Internally
• Average Competency Assessment
Scores
• Number of Performance Feedback
Session Conducted per Year

9. HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
Develop Internal HR
Capabilities
Deploy HRIS System
• % of HR Employees who Develop
Individual Development Plan
• % of HR Employees who Fully
Execute Their Individual
Development Plan
• Progress of HR Portal
Implementation (actual vs. plan)
• Accuracy Level of HR Database

10. HR ScorecardHR Scorecard
Strategic ObjectivesStrategic Objectives Key Performance IndicatorsKey Performance Indicators
Develop Internal HR
Capabilities
Deploy HRIS System
• % of HR Employees who Develop
Individual Development Plan
• % of HR Employees who Fully
Execute Their Individual
Development Plan
• Progress of HR Portal
Implementation (actual vs. plan)
• Accuracy Level of HR Database