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ULB PROFILE  
 
POPULATION (2001 
CENSUS) 
35,20,085 
POPULATION 
(PROJECTIONS ‐2009) 
56,06,728 
NO. OF ZONES  6 
CLASS OF ULB 
Municipal 
Corporation 
   
 
 
 
 
 
 
 
Efforts  for  providing  basic  services  in  slum  settlements  have  been  ongoing  in  India,  Gujarat  and  in 
Ahmedabad. However, the approach of providing a few of the priority services in parts or some of the 
slums  neither  changed  the  quality  of  life  of  the  slum  dwellers  nor  did  it  change  the  environmental 
conditions  of  the  area.  In  1995,  AMC  initiated  Slum  Networking  Project  through  a  unique  partnership 
between Ahmedabad Municipal Corporation and NGOs. The objective of the Slum Networking Project was 
to  transform  the  urban  environment  with  the  approach  to  provide  basic  infrastructure  services  at  the 
household and slum level in an affordable and sustainable way.    
 
This initiative was very successful and AMC received The Dubai International Award for, in 2005, Best 
Practice to improve the living Environment.   
 
SITUATION BEFORE THE INITIATIVE 
 
Most of the slum population of Ahmedabad lived in conditions that included total or partial absence of 
critical infrastructure like water supply, drainage, roads, toilets and street lighting, Over populated and 
congested,  temporary  structures  with  inadequate  maintenance,  the  lack  of    basic  minimum  education, 
insufficient skills, low incomes, poor standard of living mark this population. Of the 710 slums, 190 slums 
comprising of 47,300 families were living with absolutely abysmal facilities.  
 
IMPLEMENTATION STRATEGIES AND RESOURCE MOBILIZATION  
 
SNP  in  Ahmedabad  has  therefore  been  designed  to  provide  a  package  of  infrastructure  services  in 
consultation with communities/ CBOs, NGO and the private sector. From its inception, SNP was designed 
to ensure that NGO partners directly provided or enabled access of communities to health and education 
services. The partnerships with the private sector have not grown substantially while AMC’s partnership 
with  NGOs  for  implementation  of  SNP  has  evolved  substantially  since  the  implementation  of  a  pilot 
project in Sanjay Nagar in 1996‐97. The establishment of a Resident’s Association for release of community 
contributions  from  the  Banks  to  AMC  at  different  stages  of  completion  of  infrastructure  works  and  for 
managing the operation and maintenance in each settlement has also resulted in capacity enhancement of 
the slum residents.  
 
The  financial  arrangements  evolved  for  safeguarding  financial  contributions  of  individual  households 
through deposits in individual accounts till such time that transfers have to be made to AMC, have also 
contributed significantly to reducing perceived risks by communities. Not only has that, the exposure and 
opportunities for managing savings and consequent access to loans also empowered the communities and 
individual households. AMC’s partnerships with NGOs for implementation of SNP have evolved such that 
NGOs are planning, designing and implementing infrastructure works in slums. AMC’s role has evolved 
further to checking of design, supervision of implementation and overall monitoring the progress of work. 
As  of  December  2005,  SNP  has  been  undertaken  in  41  slum  communities  covering  8703  households 
benefiting 43,515 people. Out of which infrastructure work has been completed in 32 slum communities 
and work ongoing in 9 slum communities. 
 
This change in implementation process over the years shows AMC’s conviction in the partnering approach 
and need for slum residents to demonstrate willingness to get individual connections for availing water 
supply and sanitation services. AMC has made adequate provision in its annual budgets for SNP and has 
also  availed  funds  under  Government  of  India’s  National  Slum  Development  Program  (NSDP),  and 
financial support of HUDCO.   
 
The city corporation has adequate technical capacity to provide technical support to the project. A SNP cell 
was  constituted  of  technical  personnel  to  implement  the  project  professionally.  The  Community  was 
mobilised through NGOs to take part in the project.   
 
In order to have transparent processes, the following procedures were included: 
 
• Monthly Monitoring Meeting: AMC as well as the NGO partners hold monthly meetings to review the 
progress of the work. The meetings provide a forum for all partners, including the community to share 
their views and facilitate the implementation of the program.  
• Joint Planning: The layout plans of the design though prepared by AMC are shared with the partners, 
and necessary amendments made. 
• Trainings: The AMC engineers jointly conduct trainings with MHT, to orient the community on the 
technical aspects to ensure community consent and support for smooth program implementation. 
• Interaction with Public: The post lunch office hours of the AMC officials are allocated for open 
interaction with community and partners. 
 
 RESULT AND IMPACTS 
The SNP program as on November 2006, has reached 8,703 families, making a significant contribution in 
the lives of 43,515 people in 41 slum communities of Ahmedabad. SNP program of Ahmedabad city is an 
example  of  strong  and  substantial  partnership  among  various  stakeholders  of  the  civil  society  who 
engaged  themselves  in  providing  better  physical  quality  of  life  to  its  poor  fellow  citizens.  It  is  also  an 
excellent  example  of  how,  when  a  government  body  is  willing  to  enter  into  strong  and  meaningful 
partnerships, many elements of good governance such as equity, transparency and accountability.  
  
  
  
Ahmedabad Municipal 
Documented by Urban Management Centre; 3rd Floor, AUDA Buillding, Usmanpura, Ahmedabad  
www.umcasia.org; info@umcasia.org; 079‐ 27546403; 5303
SLUM NETWORKING PROJECT (SNP)
AHMEDABAD MUNICIPAL CORPORATION 

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Slum networking project

  • 1.           ULB PROFILE     POPULATION (2001  CENSUS)  35,20,085  POPULATION  (PROJECTIONS ‐2009)  56,06,728  NO. OF ZONES  6  CLASS OF ULB  Municipal  Corporation                    Efforts  for  providing  basic  services  in  slum  settlements  have  been  ongoing  in  India,  Gujarat  and  in  Ahmedabad. However, the approach of providing a few of the priority services in parts or some of the  slums  neither  changed  the  quality  of  life  of  the  slum  dwellers  nor  did  it  change  the  environmental  conditions  of  the  area.  In  1995,  AMC  initiated  Slum  Networking  Project  through  a  unique  partnership  between Ahmedabad Municipal Corporation and NGOs. The objective of the Slum Networking Project was  to  transform  the  urban  environment  with  the  approach  to  provide  basic  infrastructure  services  at  the  household and slum level in an affordable and sustainable way.       This initiative was very successful and AMC received The Dubai International Award for, in 2005, Best  Practice to improve the living Environment.      SITUATION BEFORE THE INITIATIVE    Most of the slum population of Ahmedabad lived in conditions that included total or partial absence of  critical infrastructure like water supply, drainage, roads, toilets and street lighting, Over populated and  congested,  temporary  structures  with  inadequate  maintenance,  the  lack  of    basic  minimum  education,  insufficient skills, low incomes, poor standard of living mark this population. Of the 710 slums, 190 slums  comprising of 47,300 families were living with absolutely abysmal facilities.     IMPLEMENTATION STRATEGIES AND RESOURCE MOBILIZATION     SNP  in  Ahmedabad  has  therefore  been  designed  to  provide  a  package  of  infrastructure  services  in  consultation with communities/ CBOs, NGO and the private sector. From its inception, SNP was designed  to ensure that NGO partners directly provided or enabled access of communities to health and education  services. The partnerships with the private sector have not grown substantially while AMC’s partnership  with  NGOs  for  implementation  of  SNP  has  evolved  substantially  since  the  implementation  of  a  pilot  project in Sanjay Nagar in 1996‐97. The establishment of a Resident’s Association for release of community  contributions  from  the  Banks  to  AMC  at  different  stages  of  completion  of  infrastructure  works  and  for  managing the operation and maintenance in each settlement has also resulted in capacity enhancement of  the slum residents.     The  financial  arrangements  evolved  for  safeguarding  financial  contributions  of  individual  households  through deposits in individual accounts till such time that transfers have to be made to AMC, have also  contributed significantly to reducing perceived risks by communities. Not only has that, the exposure and  opportunities for managing savings and consequent access to loans also empowered the communities and  individual households. AMC’s partnerships with NGOs for implementation of SNP have evolved such that  NGOs are planning, designing and implementing infrastructure works in slums. AMC’s role has evolved  further to checking of design, supervision of implementation and overall monitoring the progress of work.  As  of  December  2005,  SNP  has  been  undertaken  in  41  slum  communities  covering  8703  households  benefiting 43,515 people. Out of which infrastructure work has been completed in 32 slum communities  and work ongoing in 9 slum communities.    This change in implementation process over the years shows AMC’s conviction in the partnering approach  and need for slum residents to demonstrate willingness to get individual connections for availing water  supply and sanitation services. AMC has made adequate provision in its annual budgets for SNP and has  also  availed  funds  under  Government  of  India’s  National  Slum  Development  Program  (NSDP),  and  financial support of HUDCO.      The city corporation has adequate technical capacity to provide technical support to the project. A SNP cell  was  constituted  of  technical  personnel  to  implement  the  project  professionally.  The  Community  was  mobilised through NGOs to take part in the project.      In order to have transparent processes, the following procedures were included:    • Monthly Monitoring Meeting: AMC as well as the NGO partners hold monthly meetings to review the  progress of the work. The meetings provide a forum for all partners, including the community to share  their views and facilitate the implementation of the program.   • Joint Planning: The layout plans of the design though prepared by AMC are shared with the partners,  and necessary amendments made.  • Trainings: The AMC engineers jointly conduct trainings with MHT, to orient the community on the  technical aspects to ensure community consent and support for smooth program implementation.  • Interaction with Public: The post lunch office hours of the AMC officials are allocated for open  interaction with community and partners.     RESULT AND IMPACTS  The SNP program as on November 2006, has reached 8,703 families, making a significant contribution in  the lives of 43,515 people in 41 slum communities of Ahmedabad. SNP program of Ahmedabad city is an  example  of  strong  and  substantial  partnership  among  various  stakeholders  of  the  civil  society  who  engaged  themselves  in  providing  better  physical  quality  of  life  to  its  poor  fellow  citizens.  It  is  also  an  excellent  example  of  how,  when  a  government  body  is  willing  to  enter  into  strong  and  meaningful  partnerships, many elements of good governance such as equity, transparency and accountability.            Ahmedabad Municipal  Documented by Urban Management Centre; 3rd Floor, AUDA Buillding, Usmanpura, Ahmedabad   www.umcasia.org; info@umcasia.org; 079‐ 27546403; 5303 SLUM NETWORKING PROJECT (SNP) AHMEDABAD MUNICIPAL CORPORATION