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Prosody s telephony software

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Prosody s telephony software

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Prosody S from Aculab is a sophisticated telephony media processing software with fully integrated SIP stack. It is extensively used within contact centre and blue light solutions.

Prosody S from Aculab is a sophisticated telephony media processing software with fully integrated SIP stack. It is extensively used within contact centre and blue light solutions.

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Prosody s telephony software

  1. 1. Prosody S Communications software from Aculab Andrew Nicholson Jan-17 APB0224 v4
  2. 2. Contents • Prosody S summary • Why choose Prosody S? – 6 reasons • What can I build? • Features summary • Roadmap
  3. 3. The Prosody family of products • DSP-based processing in board and 1U box form-factors • IP and TDM media • VoIP and PSTN signalling • Up to 16 E1/T1 trunks • Software product • IP media • VoIP signalling
  4. 4. Prosody S summary • Host media processing (HMP) software • Runs on host CPU of standard IT servers • Voice (VoIP) and fax communications applications • Enterprise and service providers • Scales from 1 to thousands of channels
  5. 5. Why choose Prosody S? 1. Very comprehensive media processing capabilities • Wide range of Codecs supported – including HD Voice • Extensive fax support T.30/T.38 • Deployment proven SIP stack
  6. 6. Why choose Prosody S? 2. Flexible deployment models • Bare metal servers, virtual machines, hosted servers or cloud servers • A valid proposition to build up “ hosted “ ( Private Cloud ) based SW solutions • Linux & Windows, 32 & 64 bit • Distributed architecture • Flexible licensing – pay for what you need, per channel
  7. 7. Why choose Prosody S? 3. Scalability • Scales from 10s to thousands of channels • Install only the channel quantity needed; support for licence moves and changes to meet your capacity needs
  8. 8. Why choose Prosody S? 4. Cost efficient • Simple pricing, no hidden costs for extra functionality • Pay only for what you use (per channel) • Supports startup deployments with low initial costs • Capex or Opex purchase models (buy or rent)
  9. 9. Why choose Prosody S? 5. Robust, proven technology • Trusted by organisations globally • Thousands of deployed channels in both enterprise and mission critical (emergency services) scenarios • Broad set of reference cases
  10. 10. Why choose Prosody S? 6. Simple transition for Prosody X customers • Same API as Prosody X • Same installation tools as Prosody X
  11. 11. • On-premise or hosted/cloud-based solutions • SIP-based IP-PBX services • Virtual PBXs • IP contact centres • Audio conferencing servers • Fax servers • Cloud communications services What can I build?
  12. 12. • Voice API – play/record, DTMF handling, answering machine detection, etc. • Transcoding • Conferencing • Fax transport • Wide range of fixed and mobile network audio codecs supported including HD Voice codecs for optimal audio quality • Works on Windows/Linux servers and virtual machines • IPv4/IPv6 support • Distributed (remote) API architecture • Common API with Prosody X hardware – For common features (e.g., no switch API) • Dual redundant SIP service (DRSS) Prosody S – key features summary
  13. 13. Thank you
  14. 14. Extra slides
  15. 15. Prosody S – existing functionality SIP/SDP RTP Signalling and control: Media layer: G.711(I & II) G.723.1A G.726 MRCP Secure RTP G.728 G.729AB GSM-FR GSM-EFR T.38 H.323 Voice codecs: Fax: Recording Playback Media processing: CNG ConferencingTranscoding PLC VAD DTMF handling iLBC AGC Jitter buffer AMR-NB EVRC Call progress MS-GSM OKI/IMA ADPCM Speex TETRA RTCP Live speaker detection Active speaker notification SIPS/TLS G.722 G.722.1 G.722.2 (AMR-WB) T.30 over G.711 SILK
  16. 16. Features explained – distributed API architecture • Application software operates on centralised server • Multiple Prosody S equipped servers supported, can be scaled to meet implementation needs – No impact to local compute resources on each Prosody S server • Flexible scaling of site capacity – Operational cost control – Quick response to expansion needs • Operational integrity – 3 levels of redundancy (plus DRSS) – Failover for application control
  17. 17. Call centre application with distributed API Software, distributed amongst several servers, can act as one solution Firewall Public IP network Server #1 Prosody S Local area network Storage database Agent stations Callers Prosody S Server #n Control application Contact centre solution
  18. 18. Features explained – common API with Prosody X • Developers have only one API set to learn • Projects can be ported easily to Prosody X or Prosody S as required – If suitably programmed (no switch API) – Professional Services available for consultancy advice • Quicker feature development times for Aculab – faster time to market for our customers
  19. 19. Features explained – fax • Both G.711 fax pass through and T.38 fax modes are supported • T.38 fax (FoIP) is intended to replace the sometimes un-reliable fax over VoIP approach (G.711 pass through) and enable full migration to an all-IP network for all business telecom needs
  20. 20. Features explained – wideband (HD Voice) support • HD Voice codecs – 20Hz to 7kHz audio bandwidth for clearer speech applications – G.722; G.722.1*; G.722.2 (AMR-WB) all available – Skype SILK – Others under consideration – EVRC-NW, Speex wideband, Broadcom BV32, Opus • Applications – Wideband conferencing server – Wideband enabled call centre server – Transcoding server – Gaming platforms – etc * G.722.1 is offered as a beta version awaiting full testing
  21. 21. Features explained – dual redundant SIP service (DRSS) • Ability to duplicate the SIP stacks for resilience • Bringing PSTN centric ‘five 9s’ availability concepts to the SIP world – Fundamental requirement for telcos; becoming more important now also for enterprises • Recovery from failure conditions taken for granted in the PSTN, but equally valid for SIP networks • Reactions from customers and analysts very positive – we have something unique • Whitepaper available via website
  22. 22. How to purchase • Licence purchases will be credited to a customers licensing account accessible 24x7 • Single channels or blocks of credits can be purchased in advance, used as needed • Licence keys created by the customer as required using a web interface to our licensing database • Rental option now available, contact us for details • Prosody S software is licensed, granular increments – Part code ACS9200 – Prosody S single channel licence
  23. 23. Channel counts – Prosody S v3.0 (Windows) Notes: 1. Typical figures as tested on Intel Core 2 Extreme (X6800) @ 2.93GHz running Windows XP SP3 2. All the channel count figures in the table are given for 85% CPU utilization 3. Refer to datasheet for full list of channel counts and codec types 4. Wideband codec tests performed on Intel Xeon quad-core machine Prosody S feature Feature detail G.711 codec G.723.1A codec G.729ab codec T.38 fax G.722 G.722.2 (AMR- WB) Music on hold playback 10 different music replays 2200 130 400 Recording and playback Full-duplex channels 630 115 230 604 364 Recording and playback Full-duplex channels with DTMF detection 580 115 220 Matrix conferencing Full-duplex channels 730 120 250 Transcoding to/from G.711 Full-duplex channels n/a 115 210 Fax (FoIP) 750 Windows OS
  24. 24. Channel counts – Prosody S v3.0 (Linux) Notes: 1. Typical figures as tested on Intel Core 2 Extreme (X6800) @ 2.93GHz running SUSE Linux version 10.3 2. All the channel count figures in the table are given for 85% CPU utilization 3. Refer to datasheet for full list of channel counts and codec types Prosody S feature Feature detail G.711 codec G.723.1A codec G.729ab codec T.38 fax G.722 G.722.2 (AMR- WB) Music on hold playback 10 different music replays 4000 130 650 Recording and playback Full-duplex channels 850 120 310 110 40 Recording and playback Full-duplex channels with DTMF detection 750 120 310 Matrix conferencing Full-duplex channels 800 120 360 Transcoding to/from G.711 codec Full-duplex channels n/a 120 340 Fax (FoIP) 1600 Linux OS

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