2. Who we are?
Just A Hint…
When MarkStri Holding was founded in 2012, its main
objective was to provide leading Facility Management and
outsourcing services via professional staff.
First Service was established in 2013 to provide a full solution
for its clients in areas of Business Process Outsourcing
Service.
Markstri has two main Holdings, success allowed us to add
more services under our portfolio, such as a facility
management and outsourcing services.
MarkStri Holding is the first company providing facility
management and outsourcing service.
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3. Quick brief on Our partner
MarkStri is a local Pentabell partner.
Pentabell has an executive range of services that have
been developed over last years of providing end to end
solutions to global clients.
Pentabellhas grown to become a major private
outsourcing company in the area.
Pentabell have HQ in Paris and 6 branches over MEA*
Morocco, Tunisia, Algeria, Libya, UAE and in EGYPT
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7. Core Values
• Excellence: Stakeholders satisfaction is our ultimate goal.
• Innovation: Our approach in creating sustainable value
for our stakeholders.
• Team work: We are one team with one mission and one vision
• Integrity: We carry out our business with honesty and
consistency
• Respect: We treat all people with respect and dignity.
• Learning: We never stop learning.
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9. • To become the undisputed market leader for total Outsourcing and facilities
management services in the Egypt.
• We inspire individuals and organisations to work more effectively and efficiently,
and create greater choice in the domain of work, for the benefit of all concerned.
• Helping A Company to “Better work, Better life” is our common purpose and the
way in which we contribute to society.
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Our Vision
11. Is to be alongside each phase in the life cycle of our clients and
candidates/associates.
Is focused on helping clients improve their operational performance, deliver
their products and services more effectively and efficiently, and grow their
businesses in existing and new markets.
Increasingly, we are providing our clients highly differentiated, industry-
based, END-to-END business services that combine our management
consulting, technology and business process outsourcing capabilities.
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Strategy
13. Solution For Property & Asset management
We’re helping organizations assess how to maximize their performance and works
with them to achieve their vision.
Our "high performance business" strategy is to use our expertise in consulting,
technology and outsourcing to help clients achieve performance at higher levels so
they can create sustainable value for their customers and stakeholders. We use our
industry and business-process knowledge, our service offering expertise and our
insight into, and understanding of, emerging technologies and new business and
technology trends to formulate and implement solutions with and for our clients.
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15. Why you should Outsource
your workforce?
Personnel Administration
Social Insurance
Legal Affairs
Payroll Administration
Solving Compliances
Labour Dispute
Having a connected approach to resources recruitment is essential for an industry where talent is often mobile and similar skills are sought across multiple regions
16. Flexibility
We‘ve designed your packages to
meet your specific needs.
Exceeding your expectations
we give value, and do more than
expected.
Timeliness
We Do value others and respect their
time.
Transparency
Lack of hidden agendas or conditions,
accompanied by the availability of full.
Client Satisfaction
Enthusiasm
Nothing great was ever achieved
without enthusiasm
Client satisfaction stems from
focusing on the client’s needs
Our Value
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17. HRO: Human resources outsourcing Service
The HR outsourcing has evolved over the last decade and will continue to do so.
HR Outsourcing allows companies to offload work that isn’t part of their core
business; such as Payroll, C&B Management Training, Retraining and Career
Development
It can also be responsible for employee and labor relations, business partners,
data collection and personnel legal issues.
We provide a wide range of HR Outsourcing Services –starting from the Strategic
Management and directions of the HR pool, Talent Acquisition.
Reaching the on-going management of monthly payroll and other services.
HR
Strategy
Talent
Acquisition
Payroll &
Admin
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19. Our Mission
To provide excellent and sustainable total facilities management services that
exceeds the expectations of our stakeholders.
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20. MarkStri View
Is a complete facilities management service, from property consultancy to day-to-
day operations, through a dedicated company.
Provides a wide array of maintenance services, from buildings to grounds to
equipment.
We know each customer and facility has specific requirements.
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21. MarkStri Commitment
Provides a wide array of maintenance services, from buildings to grounds to
equipment.
We know each customer and facility has specific requirements.
Our commitment is to customize a unique solution that adds value while reducing
overall cost.
Let us take care of your facility
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22. MarkStri will take the full operational responsibility for the operations of our
Client sites.
Our teams will run sites operational on behalf of our client as it would be our own
location and our own business.
We tailor a facilities management solution to support your unique requirements
and business goals.
MarkStri FM on-site missions
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23. Our Services
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Maintenance
Service
15%
15%
14%14%
14%
14% 14%
Office
Maintenance
Office Supply Catering
Fleet management Security Transport
Property & Facilities
24. Integrated
Facility Management
Real Estate
Services
Design and
Construction
Facilities
Management
Site
Services
Lease Admin
and Auditing
Real Estate
Reporting
Asset Mgmt
Space Planning
Construction
Mgmt
Space Utilisation
Strategies
Engineering
Services
Workplace
Consulting
Client Interface
Service Delivery
Performance
Operation Budget
Accountability
Housekeeping Services
Fleet Services
Property Management
Services.
Catering
Office Supply
Office Management
Office Maintenance
Security
Catering
Office Supply
Office
Management
Help Desk
Building
Services
Operations &
Maintenance
Cleaning
Rearrangements
Energy Management
Integrated Facility Management
25. FM Business Model defines
“POSITIVE” partnering relation
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Openness
Compliant
Integrity
Financial transparency
Share common goals
Help each other to succeed
Immediate support for unforeseen circumstances
Reflect Professional culture
Trust
Confidence
Best intentions
Timeliness
Support standards and guidelines
Realize improvement
26. CSR - Corporate Social Responsibility
- Because of our commitment to both our community and our work environment, corporate
social responsibility (CSR) plays a fundamental role in our operations at MarkStr.
- Our business impacts our local environment and touches the lives of millions of people
across Egypt. This broad footprint has led to MarkStr unique approach to CSR, which is
based on the standard key areas.
o Ethics: ethical trading,
o Health and safety,
o Environment,
o Impact on Communities.
o Social aspects: child labour, forced labour, freedom of association and
right to collective bargaining, working hours and remuneration,
discrimination and disciplinary practices.
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27. Client Business Review
Monthly and Quarterly Review
Comparing actual results against targets.
Discussion of clients requirements and Internal processes.
Performance analysis problem solving and root cause analysis.
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