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Go to Market Strategy !
The Challenger Sale!
Teaching for differentiation!

Read the Full Article!
!
CLICK HERE
!
Commercial Teaching Has
Four Primary Rules:!
!
Ø  Lead to the solution’s unique
strengths (defendable strengths)!
Ø  Challenge the customer’s
assumptions!
Ø  Catalyze action – make something
happen!
Ø  Scale across customers!
The Power of Insight!
!
Of the 50 or so attributes that the CEB
tested in the loyalty survey, 17 of them
were within the sales experience
category. Seven rose to the top of the
pack with respect to their direct,
positive impact on loyalty. According to
the CEB, the most significant
contributor to customer loyalty is not the
brand, product or value to price ratio,
but the sales experience (53%). !
Gauge the Level of Loyalty!
!
The CEB surveyed well over 5,000
individuals across industries,
geographies and job titles to
understand what they were looking for
in a B2B vendor. The goal was to
gauge their level of loyalty to that
supplier. Specifically, three key
questions were asked:!
!
The Challenger Sale!
Teaching for differentiation!

Read the Full Article!
!
CLICK HERE
!

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The Challenger Sale - Teaching for Differentiation

  • 1. Go to Market Strategy ! The Challenger Sale! Teaching for differentiation! Read the Full Article! ! CLICK HERE !
  • 2. Commercial Teaching Has Four Primary Rules:! ! Ø  Lead to the solution’s unique strengths (defendable strengths)! Ø  Challenge the customer’s assumptions! Ø  Catalyze action – make something happen! Ø  Scale across customers!
  • 3. The Power of Insight! ! Of the 50 or so attributes that the CEB tested in the loyalty survey, 17 of them were within the sales experience category. Seven rose to the top of the pack with respect to their direct, positive impact on loyalty. According to the CEB, the most significant contributor to customer loyalty is not the brand, product or value to price ratio, but the sales experience (53%). !
  • 4. Gauge the Level of Loyalty! ! The CEB surveyed well over 5,000 individuals across industries, geographies and job titles to understand what they were looking for in a B2B vendor. The goal was to gauge their level of loyalty to that supplier. Specifically, three key questions were asked:! !
  • 5. The Challenger Sale! Teaching for differentiation! Read the Full Article! ! CLICK HERE !