2. Discourse analysis (DA), or discourse studies, is a general
Term for a number of approaches to analyzing written,
vocal, or sign language use or any
significant semiotic event.
3. Data Categorization
The data taken for analysis is naturally occurring
dialogue on phone.
It is between two strangers who happen to become
known due to a wrong call.
Ameer calls his friend Majid and did not recognize the
voice. In fact the Majid whom Ameer calls is not the one
who is Ameer’s friend.
This wrong call happen to become known as Majid
introduces himself to Ameer and he agrees to become
his customer as Majid ahmed is a sales manager of Jazz
and Ameer agrees to buy connection from him.
The phone conversation lasts for 1min 14 sec.
4. Features of Discourse analysis
used in the dialogue
Turn taking
Adjacency pair
Repetition
Grice maxims
Flouting of maxims
Repair
Pauses
5. Data Analysis
Turn Taking:
Turn-taking refers to the process by which people
In a conversation decide who is to speak next.
Total number of turns taken in this conversation
are 17. 9 by speaker A Majid and and 8 by speaker
B Ameer.
i.e.
Majid: Hello! A.O.A!
Ameer: Walikum Salam! Kesy hoo aap?
6.
7. Adjacency pair:
The speaker’s follows the adjacency pair as they know
what comes after what like greeting follows greeting,
questions follows the response and requests follows
acceptance.
i.e. Majid: Hello! A.O.A!
Ameer: Walikum Salam!
Ameer: Ok bhai ALLAH HAFIZ.
Majid: ALLAH HAFIZ.
8. Repetition:
The repetition of words occur in conversation.
i.e.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
9. Maxims:
Grice maxims are followed in this conversation.
Here maxims of quantity and quality and relevance are followed.
Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo.
Main apko bussines de skta hoon. Mujy ek adad jazz connection ki
zrort hai. Ap mujy de skty ho?
Majid: Array wah……. Yeh wrong number ab shad bussines number
main badl gaia hy. Apko zati estmal k liay number chahiy? Agr aap
mery 5 connection bikwa do gy to 1 number muft dy skta hoon.
Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad
main rabta kroon ga.
10. Flouting of Maxim:
Here both speakers flouts the maxim of manner as they
both were not clear about whom they were talking.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
Ameer: Mujy Mr majid aziz say baat krni hy .
Majid: Nhi main majid aziz nhi hoon main to majid
ahmed hoon . ye majid aziz sahb kia krty hain?
11.
12. Repair:
Repair is present in the conversation. As one speaker
corrects the other.
Ameer: kiaaaa???? y 5169958 nhi hy ?
Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis
say baat krni hy ?
13. Pauses:
Pauses are present in the conversation. As Majid makes
pause because he is trying to recognize the voice of the
caller.
Ameer: Main apko kafi dair baad phone kr rha hoon.
Mery piary maji! Kya ho rha hai Ajkal.
Majid: kya mtlb? Main koi maji shaji nhi hoon…….
Main majid Ahmed hoon. Ap ne Kahan phone kia hy ?
kis numbr pr ring kiii hy ?
14. Conclusion
A good conversation follows all the
maxims
And manners of discourse. The
conversation
analyzed above was ambiguous at first as
it
Was a wrong call but become known as
this
Wrong call appears to be helpful to both
the
speakers. The conversation lacks the
17. Appendix
Dialogue
Conversation of wrong Number:
(Ameer apny phone say ek number milata hy)
Majid: Hello! A.O.A!
Ameer: Walikum Salam! Kesy hoo aap?
Majid: Main theak hoon . apka shukriaa… or ap kesy hoo?
Ameer: Main apko kafi dair baad phone kr rha hoon. Mery piary
maji! Kya
ho rha hai Ajkal.
Majid: kya mtlb? Main koi maji shaji nhi hoon……. Main majid
Ahmed hoon. Ap ne Kahan phone kia hy ? kis numbr pr ring kiii hy
?
Ameer: kiaaaa???? y 5169958 nhi hy ?
18. Majid: Nhi nhi….. yeh wrong number hay. Ap ko kis say baat krni hy ?
Ameer: Mujy Mr majid aziz say baat krni hy .
Majid: Nhi main majid aziz nhi hoon main to majid ahmed hoon . ye majid aziz sahb
kia krty hain?
Ameer: Ye P n G main sales man hy kiaa aap janty hy?
Majid: Sorry mera P n G ya majid aziz say koi taluq nhi hy. Main to moblink Jazz
main sales officer hoon.
Ameer: Array haan! Yaad aaaia.. phr to aap meri mdad kr skty hoo. Main apko bussines
de skta hoon. Mujy ek adad jazz connection ki zrort hai. Ap mujy de skty ho?
Majid: Array wah……. Yeh wrong number ab shad bussines number main badl gaia
hy. Apko zati estmal k liay number chahiy? Agr aap mery 5 connection bikwa
Do gy to 1 number muft dy skta hoon.
Ameer: Bhtr jnab! Main ne yeh wrong number note kr lia hy. Bad main rabta kroon ga.
Majid: Sai hay bhtr janab.
Ameer: Ok bhai ALLAH HAFIZ.
Majid: ALLAH HAFIZ.
