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An economical recession can
 be a very difficult time for a
 small                 business.
 Obviously, consumers are
 spending less, so finding and
 keeping loyal customers
 becomes all the more
The key is to understand
 what      the     customer
 wants, or look at your
 business    through    the
 customer's eyes.
1. Reward loyalty.

One thing that will keep customers
 coming back to the same business is
 when they feel that their business is
 appreciated.

Examples of loyalty gifts or rewards
 could include percentages off their next
 purchase or a small free gift
2. Offer an exceptional experience.

One of the reasons that a customer will
 become loyal to a business is if they
 are offered an experience they will
 not find anywhere else.
3. Offer regular sales and specials.

If customers feel confident that they will
 be able to purchase products or
 services at a discount price, they will
 continue shopping with your business.
Maintaining customer loyalty
 during recessions is extremely
 vital since your business will
 be suffering anyway. Make
 sure to take extra steps to
 keep your loyal customers.
Do not neglect the loyal ones
 while you try to draw in new
 customers. You will need to
 find a balance between
 marketing      to potential
 clients and keeping your
 loyal customers satisfied.
Three tips on maintaining customer loyalty in a recession

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Three tips on maintaining customer loyalty in a recession

  • 1.
  • 2.
  • 3. An economical recession can be a very difficult time for a small business. Obviously, consumers are spending less, so finding and keeping loyal customers becomes all the more
  • 4. The key is to understand what the customer wants, or look at your business through the customer's eyes.
  • 5. 1. Reward loyalty. One thing that will keep customers coming back to the same business is when they feel that their business is appreciated. Examples of loyalty gifts or rewards could include percentages off their next purchase or a small free gift
  • 6. 2. Offer an exceptional experience. One of the reasons that a customer will become loyal to a business is if they are offered an experience they will not find anywhere else.
  • 7. 3. Offer regular sales and specials. If customers feel confident that they will be able to purchase products or services at a discount price, they will continue shopping with your business.
  • 8. Maintaining customer loyalty during recessions is extremely vital since your business will be suffering anyway. Make sure to take extra steps to keep your loyal customers.
  • 9. Do not neglect the loyal ones while you try to draw in new customers. You will need to find a balance between marketing to potential clients and keeping your loyal customers satisfied.