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Sales Planning 101
1
A Simple Guide to Driving Revenue
Sales Planning is the annual process through which companies assess the future market
potential and make sales investments to maximize revenue gains
What is Sales Planning?
2
Main Components of Sales Planning
Sales Strategy Sales Structure Sales Execution
Management Tip: All of these components should be considered during sales planning exercises;
each one plays an integral role in enabling revenue growth and should not be overlooked!
Buyer Profiling
Account Segmentation
Route to Market Design
Sales Process Design
Customer Coverage
Headcount Sizing
Territory Design
Quota Deployment
Sales Compensation Design
Sales Enablement
Sales CommunicationsOrg Design
Sales Strategy components are designed to target ideal buyers and carve up market
opportunity into like-buying customers for coverage
1. Sales Strategy
3
Management Tip: It’s never too early to segment your accounts; even for acquisition accounts, it’s
important to determine where reps should spend their time to maximize revenue potential
Account Segmentation Triangle
Buyer Profiling
Account
Segmentation
Route to Market
Design
Sales Process Design
Buyer profiling identifies ideal customers and their motivations for
purchasing; this activity gives sales and marketing the information both need
to organize resources to influence budget holders to purchase
Segmentation creates groups of like-minded customers (verticals) and runs
analytics to stack rank accounts based on opportunity/sales potential for
coverage and additional sales/marketing investment needs
RTM design is an initial coverage decision where companies determine which
customers will be covered by direct sales, partners, or additional channels
and how, at a high level, these resources work together to close deals
Sales process design defines the steps required to sell customer and
support them through implementation, which can then be used for coverage
and headcount sizing
Sales Structure includes components designed to maximize time reps spend in front of
the customer to increase sales output in a cost-effective way
2. Sales Structure
4
Management Tip: Customer coverage is about engaged selling time; look at how your primary
quota carriers are spending their time to determine where you should invest in new sales roles
Customer Coverage
Headcount Sizing
Territory Design
Coverage assigns responsibilities in the sales process to different sales roles;
typically, companies try to optimize coverage to maximize primary quota
carriers’ engaged selling time with customers
Sizing is where account segmentation, coverage, and financial budgeting
converge to determine how sales resources will be deployed to meet
business targets within a defined cost envelope
Once headcount sizing has determined the number of roles to be deployed
(and territories to be created), accounts are grouped together to create
territories for reps - focusing on workload balance among like sales roles
Org Design
Org design creates the lines of reporting and hierarchies in the sales
organization, ensuring that management both understand their overlay
sales targets and have a reasonable span of control to manage rep behavior
Access Persuade Fulfill
StrategicMid-MarketSMB
Sample Coverage Model
SDR
Account
Executive
Customer
Success
Manager
Account Executive
Partner
Manager
CustomerSegment
Sales Execution brings sales strategy and structure to life for your reps; these programs
enable reps and create tangible rewards for effectively supporting company goals
3. Sales Execution
5
Management Tip: Create an end-to-end story when communicating to reps; they want to
understand how quota/compensation decisions were made and how they align to overall
strategy
Quota Deployment
Sales Compensation
Design
Sales Enablement
Sales
Communications
Quota deployment involves two critical workstreams: quota setting - the
uplifting of financial targets to quota, and quota deployment - the process
through which quota targets are distributed to sales reps
Compensation design translates strategic sales imperatives into measurable
behaviors that reps are then rewarded for successfully executing against
Sales enablement are all of the tools, training, and collateral designed to
best equip your sales reps to position products/solutions with customers,
overcome objections, and manage their time to maximize production
Often overlooked, sales communications are critical messages that explain
not just what reps are expected to do in the next fiscal year, but also why
those behaviors are important and how they will benefit the company
Total Revenue Pay Curve
% to Goal
%ofTIEarned
Sample Sales Compensation Pay Curve
6
Sales Strategy & Operations Consulting
thestartupseller.com I San Francisco, CA I (978) 831-2400

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Sales Planning 101

  • 1. Sales Planning 101 1 A Simple Guide to Driving Revenue
  • 2. Sales Planning is the annual process through which companies assess the future market potential and make sales investments to maximize revenue gains What is Sales Planning? 2 Main Components of Sales Planning Sales Strategy Sales Structure Sales Execution Management Tip: All of these components should be considered during sales planning exercises; each one plays an integral role in enabling revenue growth and should not be overlooked! Buyer Profiling Account Segmentation Route to Market Design Sales Process Design Customer Coverage Headcount Sizing Territory Design Quota Deployment Sales Compensation Design Sales Enablement Sales CommunicationsOrg Design
  • 3. Sales Strategy components are designed to target ideal buyers and carve up market opportunity into like-buying customers for coverage 1. Sales Strategy 3 Management Tip: It’s never too early to segment your accounts; even for acquisition accounts, it’s important to determine where reps should spend their time to maximize revenue potential Account Segmentation Triangle Buyer Profiling Account Segmentation Route to Market Design Sales Process Design Buyer profiling identifies ideal customers and their motivations for purchasing; this activity gives sales and marketing the information both need to organize resources to influence budget holders to purchase Segmentation creates groups of like-minded customers (verticals) and runs analytics to stack rank accounts based on opportunity/sales potential for coverage and additional sales/marketing investment needs RTM design is an initial coverage decision where companies determine which customers will be covered by direct sales, partners, or additional channels and how, at a high level, these resources work together to close deals Sales process design defines the steps required to sell customer and support them through implementation, which can then be used for coverage and headcount sizing
  • 4. Sales Structure includes components designed to maximize time reps spend in front of the customer to increase sales output in a cost-effective way 2. Sales Structure 4 Management Tip: Customer coverage is about engaged selling time; look at how your primary quota carriers are spending their time to determine where you should invest in new sales roles Customer Coverage Headcount Sizing Territory Design Coverage assigns responsibilities in the sales process to different sales roles; typically, companies try to optimize coverage to maximize primary quota carriers’ engaged selling time with customers Sizing is where account segmentation, coverage, and financial budgeting converge to determine how sales resources will be deployed to meet business targets within a defined cost envelope Once headcount sizing has determined the number of roles to be deployed (and territories to be created), accounts are grouped together to create territories for reps - focusing on workload balance among like sales roles Org Design Org design creates the lines of reporting and hierarchies in the sales organization, ensuring that management both understand their overlay sales targets and have a reasonable span of control to manage rep behavior Access Persuade Fulfill StrategicMid-MarketSMB Sample Coverage Model SDR Account Executive Customer Success Manager Account Executive Partner Manager CustomerSegment
  • 5. Sales Execution brings sales strategy and structure to life for your reps; these programs enable reps and create tangible rewards for effectively supporting company goals 3. Sales Execution 5 Management Tip: Create an end-to-end story when communicating to reps; they want to understand how quota/compensation decisions were made and how they align to overall strategy Quota Deployment Sales Compensation Design Sales Enablement Sales Communications Quota deployment involves two critical workstreams: quota setting - the uplifting of financial targets to quota, and quota deployment - the process through which quota targets are distributed to sales reps Compensation design translates strategic sales imperatives into measurable behaviors that reps are then rewarded for successfully executing against Sales enablement are all of the tools, training, and collateral designed to best equip your sales reps to position products/solutions with customers, overcome objections, and manage their time to maximize production Often overlooked, sales communications are critical messages that explain not just what reps are expected to do in the next fiscal year, but also why those behaviors are important and how they will benefit the company Total Revenue Pay Curve % to Goal %ofTIEarned Sample Sales Compensation Pay Curve
  • 6. 6 Sales Strategy & Operations Consulting thestartupseller.com I San Francisco, CA I (978) 831-2400