Leadership at every level [prdc2019]
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Slides as presented at the 2019 Prairie DevCon Deliver Conference. http://www.prdcdeliver.com/ Leadership at Every Level: Practices for Aligned Autonomy What does it mean to have leadership at every level of an organization? How do you create aligned autonomy in your team or organization? This talk connects the philosophy of intent-based leadership with practices that enable you to realize the benefits of aligned autonomy, regardless of where your name is in your org chart. By discovering virtual safety nets and vision balloons, you’ll learn how to pragmatically establish psychological safety and alignment of purpose, two of the core traits of high-performing teams.
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Leadership at every level [prdc2019]
- 2. @mattphilip #PrDCDeliver KANBANMETHODPRINCIPLES Encourage acts of leadership at every level? — Kanban Condensed
- 4. @mattphilip #PrDCDeliver TODAY’SENVIRONMENT Volatile Uncertain AmbiguousComplex
- 5. @mattphilip #PrDCDeliver ADAPTIVEANDTACTICALPERFORMANCE Complex Complicated SimpleChaotic Relationship between cause and effect clear only in hindsight Relationship between cause and effect requires analysis Relationship between cause and effect obvious to all No relationship between cause and effect at system level Probe Analyze CategorizeAct Emergent Practice Good Practice Best PracticeNovel Practice Requires adaptive performance Requires tactical performance — Cynefin: Dave Snowden
- 6. @mattphilip #PrDCDeliver THEMOTIVESPECTRUM The Work Itself Your identity, values and beliefs External Forces Pleasure (Play) Purpose Potential Emotional Pressure Economic Pressure Inertia DirectIndirect — Primed to Perform
- 7. ORGANIZATIONS And their design for leadership
- 9. @mattphilip #PrDCDeliver THEORGANIZATIONALUPSIDE-DOWN Manager Manager Worker Worker Worker Executive Worker
- 10. @mattphilip #PrDCDeliver THEORGANIZATIONALUPSIDE-DOWN Manager Manager Worker Worker Worker Executive Worker
- 11. @mattphilip #PrDCDeliver THEORGANIZATIONALUPSIDE-DOWN Follower/ Leader Follower/ Leader Follower Follower Follower Leader Follower
- 12. @mattphilip #PrDCDeliver THEORGANIZATIONALRIGHTSIDE-UP Manager Manager Worker Worker Worker Executive Worker
- 13. @mattphilip #PrDCDeliver THEORGANIZATIONALRIGHTSIDE-UP:LEADER-LEADER Leader Leader Leader Leader Leader Leader Leader
- 14. @mattphilip #PrDCDeliver ENABLERS:PSYCHOLOGICALSAFETYANDSHAREDVISION Leader Leader Leader Leader Leader Leader Leader
- 15. SAFETYNETS Practices that enable psychological safety 15
- 17. @mattphilip #PrDCDeliver SAFETYNETS •Andon Cord and Dealing with Failure •“I intend to” •Competence Building •Playgrounds •Strong Communities
- 19. @mattphilip #PrDCDeliver “IINTENDTO…”LANGUAGE Disempowered: •I would like to •What should we do about •Do you think we should •Could we •I need to ask <name> Empowered: •I intend to, plan on •I/we will — Intent-Based Leadership® from Turn the Ship Around
- 20. @mattphilip #PrDCDeliver COMPETENCE+CLARITY=ALIGNEDAUTONOMY Competence + Clarity GiveControl Aligned Autonomy
- 22. "The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around." -- Noel Tichy, The Leadership Engine @mattphilip #PrDCDeliver
- 24. VISIONBALLOONS Practices that enable shared vision and clarity 24
- 27. @mattphilip #PrDCDeliver VISIONBALLOONS:PRACTICESTHATENABLESHAREDVISIONANDCLARITY •Hypothesis-Driven Leadership •Leadership Backbriefing •Role Clarity and Design •Company Bets/Portfolio Board •Autonomy-Support Meetings
- 28. @mattphilip #PrDCDeliver HYPOTHESIS-DRIVENLEADERSHIP We believe that <doing/building/creating this> for <these people / personas> will achieve <this outcome>. We will know this is true when we see <this market feedback, quantitative measure, or qualitative insight>.
- 32. @mattphilip #PrDCDeliver ROLECLARITYANDDESIGN •Show impact of individual contribution •Connect meaning of activity •Set expectations, coach •Provide social learning connections •Culture add over culture fit Competency Exit Flow Channel Engagement Boredom Anxiety Challenge
- 36. @mattphilip #PrDCDeliver AUTONOMY-SUPPORTMEETINGS •How can I help you realize your goals in the next year? •By when would you like me to achieve these things for you? •In what areas have I failed to help you in the past, and how can I improve? •What kind of things would help you feel more engaged? •How can I help smooth your path toward mastery of certain skills? •What does success look like for you, and how can I help you succeed?
- 37. @mattphilip #PrDCDeliver EINHEIT:UNITYANDALIGNMENT — Salesforce: Vision, Values, Methods, Obstacles, and Measures
- 38. @mattphilip #PrDCDeliver PERSONALMISSIONSTATEMENTS — Salesforce: Vision, Values, Methods, Obstacles, and Measures
- 39. "When people lack clarity they will optimize for what is in their control, output that is attainable to them but not necessarily the outcomes you want to produce.” — Barry O’Reilly @mattphilip #PrDCDeliver
- 40. PARTINGTHOUGHTS Creating safety nets and vision balloons 40
- 42. @mattphilip #PrDCDeliver INTENT-BASEDPRACTICESGETREAL Competence + Clarity GiveControl Aligned Autonomy
- 43. “If you tell people where to go, but not how to get there, you’ll be amazed at the results.” — George S. Patton @mattphilip #PrDCDeliver
- 44. @mattphilip #PrDCDeliver FORFURTHEREXPLORATION •Turn the Ship Around! •The Fifth Discipline •Primed to Perform •https://www.unlearn.online/ •https://trailhead.salesforce.com/ •https://www.leanability.com/en/blog-en/2017/04/flight-levels-the- organizational-improvement-levels/ •https://blog.crisp.se/2016/06/08/henrikkniberg/spotify-rhythm •https://availagility.co.uk/resources/templates/