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Agile HR in a Nutshell
HR-Leaders Conference 2017-06-15
Pia-Maria Thoren, GreenBullet
Pia-Maria Thorén
PIA-MARIA THOREN
FOCUS AREAS: PEOPLE &
PERFORMANCE MANAGEMENT, AGILE
HR & LEADERSHIP, HUMAN MOTIVATION
• CONSULTANT & OWNER
GREENBULLET SOLUTIONS SINCE
2008
• HYBRIDE BETWEEN IT, HR, FINANCE
AND MANAGEMENT
• CONSULTANT SINCE 1994: WORKED A
LOT WITH TALENT MANAGEMENT AT
BIG INTERNATIONAL COMPANIES
• WRITING A BOOK ABOUT AGILE HR
”NOTHING IS IMPOSSIBLE. THE
IMPOSSIBLE JUST TAKES A LITTLE
LONGER"
Winston Churchill
Another
description of
me: My Reiss
Motivation
Profile
Worklife back then
Frederick Taylor: scientific management
People dislike work, find it boring
and will avoid it if they can
People need to work and want
to take an interest in it. Under
right conditions, they enjoy it
Attitude
Direction
Responsibility
Motivation
Creativity
People must be forced or
bribed to make the right effort
Most people have very little
creativity – except when it comes to
getting around rules
People are motivated mainly by
money and fear about their job
security
People would rather be directed
than accept responsibility (which
they avoid)
People will direct themselves
towards goals that they accept
People will seek and accept
responsibility under the right
conditions
Under the right conditions,
people are motivated by the
desire to realize their own
potential
Creativity and ingenuity are
widely distributed and grossly
under-used
What is Engagement?
11
Employee satisfaction
HOW?
Contribution to
the organisation
WHAT?
Continuous
improvement
through creating
prerequisites for
engagement
Modern Agile
Adapt to the reality instead of
following a detailed plan
#norecipe
Agile principles
• Trust
• Transparency
• Delegated responsibility and decision making
• Self organizing teams
• Trial and error – experiment and fail fast
• Sustainable pace
• Continuous improvement and learning
• Visualization
Self organizing
”Now we are not so
flexible anymore,
since HR has mapped
out their processes.”
Development Manager
Agile HR: from - to
Develop policies, rules and standards >
Deliver programs & processes to
customers >
HR Specialists OR HR Generalists OR
HR Admins >
Individual work >
Functional HR / specialist area >
Jobs & positions >
HR Projects >
Promotions and bonus programs >
Deliver programs & processes >
One size fits all
Having the ”HR recipe”
Human view X
Support flexibility, speed and
collaboration
Involve customer in delivery
T-shaped HR people who can take on
many different HR roles
Teamwork (crossfunctional)
Value stream based HR
Playing many different roles
Stable, high performing teams
Salary formulas and profit sharing (can
be performance related)
Supporting the organization to perform
No-size fits all
Experimentation
Human view Y
Why HR need to lead the
transformation
Leadership for agile organizations
It’s time to get off the rocking horse
and learn how to handle a real horse
• A year is too long!
• No proactivity - Focus on judging
the past
• Does the boss know best?
• Connected to salary – leads to
sandbagging and lower set goals
• Sub optimizing effects breed
competition – not cooperation
• Focus on the wrong things (just
result – not behaviour)
But what should
we do
instead???
• OKR:s are transparent
• They are not used for judging
performance
• They are not connected to
bonus
• They drive collaboration and
learning
Agile learning
”Agile is built on the understanding that
people learn in small chunks”
T-shaped competence
The fast learner advantage
Recruitment: From
competence to values
and motivation
Visualize recruitment with Kanban
Employee engagement surveys
that deliver instant value
Happiness index
How to start with agile HR?
Start where you are, start small and simple
October 23-24 2017 http://agilepeoplesweden.com
Thank you!
pia-maria.thoren@greenbullet.se
Twitter: @piamia2
Linkedin: se.linkedin.com/in/piamia/
Web: www.greenbullet.se
Phone: 0046 763056134

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Agile HR in a Nutshell: Pia-Maria Thoren on Leading Transformation

  • 1. Agile HR in a Nutshell HR-Leaders Conference 2017-06-15 Pia-Maria Thoren, GreenBullet
  • 2.
  • 3. Pia-Maria Thorén PIA-MARIA THOREN FOCUS AREAS: PEOPLE & PERFORMANCE MANAGEMENT, AGILE HR & LEADERSHIP, HUMAN MOTIVATION • CONSULTANT & OWNER GREENBULLET SOLUTIONS SINCE 2008 • HYBRIDE BETWEEN IT, HR, FINANCE AND MANAGEMENT • CONSULTANT SINCE 1994: WORKED A LOT WITH TALENT MANAGEMENT AT BIG INTERNATIONAL COMPANIES • WRITING A BOOK ABOUT AGILE HR ”NOTHING IS IMPOSSIBLE. THE IMPOSSIBLE JUST TAKES A LITTLE LONGER" Winston Churchill
  • 4. Another description of me: My Reiss Motivation Profile
  • 7.
  • 8.
  • 9. People dislike work, find it boring and will avoid it if they can People need to work and want to take an interest in it. Under right conditions, they enjoy it Attitude Direction Responsibility Motivation Creativity People must be forced or bribed to make the right effort Most people have very little creativity – except when it comes to getting around rules People are motivated mainly by money and fear about their job security People would rather be directed than accept responsibility (which they avoid) People will direct themselves towards goals that they accept People will seek and accept responsibility under the right conditions Under the right conditions, people are motivated by the desire to realize their own potential Creativity and ingenuity are widely distributed and grossly under-used
  • 10. What is Engagement? 11 Employee satisfaction HOW? Contribution to the organisation WHAT? Continuous improvement through creating prerequisites for engagement
  • 11.
  • 13. Adapt to the reality instead of following a detailed plan
  • 15. Agile principles • Trust • Transparency • Delegated responsibility and decision making • Self organizing teams • Trial and error – experiment and fail fast • Sustainable pace • Continuous improvement and learning • Visualization
  • 16.
  • 18. ”Now we are not so flexible anymore, since HR has mapped out their processes.” Development Manager
  • 19.
  • 20. Agile HR: from - to Develop policies, rules and standards > Deliver programs & processes to customers > HR Specialists OR HR Generalists OR HR Admins > Individual work > Functional HR / specialist area > Jobs & positions > HR Projects > Promotions and bonus programs > Deliver programs & processes > One size fits all Having the ”HR recipe” Human view X Support flexibility, speed and collaboration Involve customer in delivery T-shaped HR people who can take on many different HR roles Teamwork (crossfunctional) Value stream based HR Playing many different roles Stable, high performing teams Salary formulas and profit sharing (can be performance related) Supporting the organization to perform No-size fits all Experimentation Human view Y
  • 21. Why HR need to lead the transformation
  • 22. Leadership for agile organizations
  • 23.
  • 24. It’s time to get off the rocking horse and learn how to handle a real horse
  • 25.
  • 26.
  • 27. • A year is too long! • No proactivity - Focus on judging the past • Does the boss know best? • Connected to salary – leads to sandbagging and lower set goals • Sub optimizing effects breed competition – not cooperation • Focus on the wrong things (just result – not behaviour)
  • 28. But what should we do instead???
  • 29.
  • 30. • OKR:s are transparent • They are not used for judging performance • They are not connected to bonus • They drive collaboration and learning
  • 31. Agile learning ”Agile is built on the understanding that people learn in small chunks”
  • 33.
  • 34. The fast learner advantage
  • 35. Recruitment: From competence to values and motivation
  • 37. Employee engagement surveys that deliver instant value
  • 39. How to start with agile HR? Start where you are, start small and simple
  • 40. October 23-24 2017 http://agilepeoplesweden.com
  • 41.
  • 42. Thank you! pia-maria.thoren@greenbullet.se Twitter: @piamia2 Linkedin: se.linkedin.com/in/piamia/ Web: www.greenbullet.se Phone: 0046 763056134