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Megan Williams Vietor
93 Lower Methodist Road
Cumberland, Maine 04021
207 939 4993
meganvietor@yahoo.com
Principal Enterprise Architect: Skilled professional specializing in producing
results for public sector/private sector organizations regarding their key
business driven applications. I have demonstrated my ability to not only
improve application performance and stability, simplify the network
environment and system security, regulatory frameworks ( FIPPS, HIPPA,
Sarbanes Oxley, PCI etc) but also to reduce the cost of maintaining the
infrastructure and application code and provide solid Disaster Recovery and
Business Continuity designs and plans. I am a seasoned professional having
worked in all sectors and in organizations large and small requiring systems
that will be resilient and cost effective. I welcome the difficult assignments
and thrive in working with organizations that strive to become leaders in their
field.
EXPERIENCE:
December 2015- Present: Unisys Corporation, Lead Solution Architect: In this capacity, I
have worked on some internal projects on the architecture solution process ( SVR); The State of
South Carolina system outsourcing and the security solution with the Security Team; Western
Union outsourcing of global application as the lead architect for relocating a mission critical
application to Unisys data centers in the US. I am currently working on the State of New York
data center consolidation project from 18 data centers down to 3 and the associated applications.
I have trained myself on most of the portfolio offerings including the Dorados, Service now,
Vantage point, and various managed services.
November 2015- December 2015: Lead Architect, Judge Group, State of Maine: Lead the
application team and architecture team to move from proprietary CRM system to Siebel. I
provided the due diligence on the road map for migration and regulatory issues that would have
to be met for the Internal Revenue Service.
February 2015 to November 2015: Agency Architect, Unisys Corporation: I am currently an
Agency Architect for the Commonwealth of Pennsylvania working on a large data center
consolidation project. My agencies include the Office of Administration, the Department of
Transportation, Department of Education and the Department of Public Utilities. I am
responsible for architecting the overall solutions for each agency and recommending future
technologies to bring the Commonwealth current as far as their technology roadmap. I am
developing new service based products for consumption by the public sector accounts and
performing the hands-on migration activities from the current data centers to the new state of the
art data centers. This includes all aspects of the applications, the infrastructure, database
migrations, data backups and Disaster Recovery plans for critical public safety applications
critical to the Commonwealth of Pennsylvania residents.
April 2011- September 2014: Principal Sales Consultant, United States Air Force, Oracle
Corporation, East Coast Coverage: In this role I worked with our customer, the US Air Force,
to collect their system requirements and apply Oracle technology to meet them. I was part of the
Air Force team covering the Command and Control Systems for DOD as well as the business
systems for the Air Force specifically EITSM, the Remedy ticketing system. My role was to
determine the requirements for the customer and then to design an architecture/solution for the
customer. Programs include, EITSM, TBMCS, IPM, Joint Stars, I architected solutions both for
onsite data centers for the military and also for private cloud at another site. Included in the
designs are disaster recovery solutions, business continuity, and virtualization and security
considerations. I led an effort for USAF data center consolidation including location, network
providers, energy consumption, footprint and operational support. My Sales Rep and I were
working with the EM12c product team to develop an API that will link a DCIM tool with EM12c
and Ops Center. As part of this effort, I worked with the Air force architecture team to replace
Microsoft products such as Sharepoint, Active Directory and Exchange with Oracle’s
management system, Unified Communications and Oracle’s IDM system.
November 2010 – April 2011 Enterprise Architect, VCE LLC Southborough, MA.: In this
role, I was responsible for gathering business requirements and translating them into an
enterprise framework for a fast growing company in the technology industry. I worked on the
manufacturing system, the human resources system and sales delivery system as part of the
enterprise requirements. I then recommended an enterprise framework (Oracle) for the company
to follow to meet it growth requirements from $1billion in sales to 3 billion in sales in two years.
In this role, I was closely involved with the Cisco, EMC and VMWare team to create integrated
solutions for the various enterprise systems required by VCE in its effort to scale quickly. This
included the Nexus product line, VM Ware software products and the EMC storage solutions. As
the Enterprise Architect, I was on the team who selected and configured the SalesForce
application instance for the VCE parent company. This included application requirements,
sizing, security, capacity planning and operational readiness.
June 2010 to November 2010- Enterprise Architect EMC Corporation ( contractor)
Westborough, MA : I was part of the internal architecture team at EMC designing solutions for
the various business units within the company, including international. This included application
functionality, network redesign, backup and recovery solutions, manufacturing systems and
financial systems. Evaluated the use of SalesForce as a competitor to EMC’s solution.
November 2009 to June 2010- Enterprise Network Architect- Commonwealth of
Massachusetts, MassDOT, Boston, Massachusetts- I was on a short term contract to evaluate
and consolidate the myriad of networks supporting the various agencies that make up the new
MASSDOT organization. In this role, I analyzed the SLA for the applications that traverse the
networks and determine the best design, by protocol, QOS service, network hardware, firewall
placement and network framework for monitoring the health of the network on a regular basis.
Cisco and Nortel equipment was reviewed and network redesigned to reflect the merger of two
organizations. We are looked at using Cisco 6500 layer three switches, Ciena for optical switches
and we did an analysis to determine which Cisco routers we will use to upgrade a portion of the
old network. The two networks we collapsed were both running RIP and the proposed design
was be to replace all of the Nortel switches and routers with Cisco and upgrade the protocol to
OSPF. We also evaluated the number of Internet access points and the nature of the traffic going
to them so we could create a more cost effective and efficient design for public facing traffic and
applications.
November 2007- November 2009
Senior Enterprise Architect: TD Banknorth, West Falmouth, ME In my role I was assigned
as the architect for the data center move to Toronto following the acquisition of TD BankNorth
by Toronto Dominion Bank. I also was a key resource on the integration of Commerce Bank of
New Jersey with the TD BankNorth network. I had ongoing responsibility for working with the
Federal Reserve Bank to design a safe, compliant infrastructure design that would allow the US
banks to continue to transfer and accept files with the Federal system going forward. I was part
of a three person team who created an application blueprint and data center placement for the
combined US banks in preparation for integrated testing prior to the go live in September of
2009. During the planning for the application moves to the Toronto data center, I worked with
the team to design the placement of the servers, select the products required for DR and BC for
each application and worked with the monitoring team to determine the monitoring requirements
based upon the Service Level Agreements for each application I worked on. My role included
hands on implementation of the network design for the bank and associated applications,
network testing, troubleshooting and capacity planning. I worked on a PCI compliance project
for the bank and evaluated PCI compliant hardware ( card readers) as well as the software
required to implement the new system.
September 2007- November 2007
Chief Architect: Moduslink, Waltham MA. I served as chief architect for this global supply
chain company to provide design guidance for the infrastructure and network teams. My primary
focus was to provide project management assistance in successfully moving a $250 million SAP
system from one data center to another as a requirement of financial restructuring. I returned to
TD BankNorth after the project was completed for personal reasons.. The network at Moduslink
is a global network running OSPF in the US, Singapore and Europe. The routers were a mix of
current Cisco routers, and layer three switches ( 6500s) and all Cisco PIX firewalls. Part of the
new design was to implement a monitoring framework that would provide us with bandwidth
capacity issues prior to them becoming a problem for our customers. The network group also
worked with the applications team to identify applications that needed to be upgraded or retired
to improve the response time of the network for the most critical applications such as voice and
the billing system.
September 2006 to August 2007
Solution Architect: TD Banknorth, West Falmouth, ME I was the Solution Architect for the
retail division of the bank. I worked with business analysts to gather requirements from the
business line, researched available software solutions and related infrastructure requirements. I
worked with the operations team to design retail solutions and the related operational support for
those solutions. I successfully designed and deployed four solutions for retail: a staffing
solution for the branches, an interim policies and procedures solution pending a final content
management solution, completed a single sign on directory solution analysis (culminating in an
Active Directory Solution) with an interim design pending the federated design, and assisted
with the final design for the platform application for the TD Banknorth branches that was
developed by Harland. All of the applications required that we do detailed network analysis to
ensure adequate performance. ( see above description)
July 2006 to September 2006
Technical Project Manager (Contractor) :LLBean, Freeport, ME I provided technical
leadership for an imaging system conversion program that stored the LL Bean Web site images.
The system was developed in XML and had performance issues as a result of the manner in
which the code was developed. The team attempted to restructure the code and began the process
of rewriting it in Java. The project was ultimately cancelled due to financial issues and
rearrangement of business priorities. The network was an all Cisco network running EIGRP for
its main protocol.
March 2006 to July 2006
Enterprise Infrastructure Architect (Contractor):Iron Mountain, Boston, MA I was the
technical lead for infrastructure conversion project to scale a newly acquired digital storage
system to accommodate the growth of the company. The focus of the infrastructure part of the
project was to complete the analysis of the current state of the acquired system, the capacity
planning of the new application and the associated storage and network components required for
scaling the application. The project also included being part of the team that analyzed the
configuration management system that would be required to maintain the authoritative state of
the system going forward. We trained team members on the ITIL process and followed it
throughout the project.
June 2005 to March 2006
Technical Project Manager ( Contractor):Fidelity Investments , Boston, MA Project manager
within the PMO for two distinct projects: Server deployment improvement project- This
project utilized the Mercury product ITG to improve a number of internal system processes
including server deployments and portfolio/project management. Managed the testing effort of
the software modules; create documentation and training plan for the deployment of these
modules. Managed the day to day development and testing effort and conduct hands on testing of
a portion of the modules. I managed regular meetings to translate end user requirements back to
the technical team. Part of the requirement for the business improvement process was to develop
the swim lane diagrams for the existing process and find efficiencies to improve the overall
business process. I was responsible for end to end success of application deployment including
the infrastructure and server build out. Microsoft Windows Redesign and Architecture: I worked
with the Windows team to evaluate current processes for software packaging and deployment
with the end goal being very specific improvements in the process and the results. I managed to
project milestones and timeline goals successfully meeting the deadlines and following the PMO
methodology.
October 2004 to June 2005
Network Engineering Manager: Akamai Technologies, Cambridge, MA
I was responsible for managing the ongoing operations team of the company’s deployed
network & the corporate network worldwide. Our team was responsible for interfacing with
network customers and determining capacity and applications requirements. I was
responsible for creating and enforcing the IT Sarbanes Oxley audit controls for the network
engineering group and managed the team that was responsible for interfacing with the
auditors. I managed the upgrade of the billing system for the deployed network, providing
faster switching and firewall throughput. I supervised 6 engineers and co managed the
deployed network group, negotiated with vendors for bandwidth pricing, SLA’s, hardware
and software pricing and maintenance. I was responsible for creating and streamlining the
support escalation model for on-going network support and was on-call 24x 7 for the
network. I also was the technical lead on the architecture for the network when the company
acquired an Indian company with similar services to Akamai. Part of the team that designed
the international network to support Akamai’s caching products. The internal network was all
Cisco switches and routers and Checkpoint firewalls. The deployed network was a
combination of Juniper routers M1’s and Cisco routers that were custom configured to
manage the huge white lists that Akamai utilizes for its Internet caching products.
August 2004 to October 2004
Security Contractor, Investors Bank and Trust, Boston, MA
Conducted an inventory of systems requiring patch management for Sarbanes Oxley compliance
at the bank and created a document that outlined the bank’s workflow processes for patching and
testing systems. The systems included all critical servers, firewalls, network devices and IDS
systems. This document was used to assist with the outsourcing of all major systems to IBM
Global. It provided them with a roadmap for continuing support of the banks most critical
systems during the transition period. This was a short term contract position and the contract was
completed on time and within budget.
March 2003 to August 2004
Technical Project Engineer – ITD, Commonwealth of Massachusetts (01/04 – 08/04)
I was on the technical team on the Commonwealth’s Verizon SONET project for the upgrade
of the Boston network infrastructure and the deployment of VOIP and QOS within the
Commonwealth’s network. I sized the project and performed application and bandwidth
analysis. I also worked with the organization to determine resources for the infrastructure
upgrade and disaster recovery plan. Part of the analysis was the redesign of the Mass Mail
(Exchange) System and the consolidation of the servers and deployment of Active Directory
within the Commonwealth agencies. I worked as a technical resource on the Avaya VOIP
pilot and identified the requirements for the final architecture deployment. I was part of the
team in managing the pilot project for the Blackberry wireless device for the Commonwealth.
I worked with Research in Motion on support issues and future development of application
access using the Blackberry device.
Senior Network Engineer/Network Architect - NewMMARS Project,
Commonwealth of Massachusetts (03/03 – 04) I was one of a two
member team that performed the analysis for the NewMMARS application team
on the
end-user performance of the new application to be deployed to 3800 users in Massachusetts.
I managed the network infrastructure failover test within a P690 (AIX), Websphere, Cisco
Layer 3 switches with SLB feature,N-tier application development environment and worked
closely with the application developers to create the test and run it across the user networks. I
made recommendations on bandwidth requirements for each agency and potential changes in
the Commonwealth’s overall infrastructure. I worked with the testing team to complete the
capacity plan for the NewMMARS system and designed the performance test that measured
performance and capacity requirements based upon the business volume requirements from
each agency site. Our team created a methodology in order to determine the volume
requirements for mapping volume from the mainframe based system over to the new Web
based interface system and conducted interviews with business users to verify volume and
functionality of the application. Our team performed testing of the security tools such as ISS
scanner software to determine the performance hit on the new application servers. The
network design was all Cisco routers (3900’s) on the edge with some Nortel switches at the
core. The network ran OSPF and we managed also the Internet access points for the
outwardly facing applications.
September 2002 to March 2003 Revere Public Schools
Engineering and Technology Teacher Revere, MA
I taught grades 7 and 8 project based technology and engineering classes. I created a lab
curriculum and worked with other subject teachers to enrich their subjects using technology
tools. I taught large classes of students on effective Internet search techniques and created
project based learning modules to reinforce a variety of subjects and skills. My key
accomplishment was to create a bridge building curriculum that taught math, science and
engineering skills to middle schools students both English speaking and non English
speaking.
October 2001 to July 2002 SpaceLogix
Vice President of Engineering Services New York, NY
I served as the technical and business partner for a company that offered a variety of
technical services for large and emerging companies in the Northeast. In my role I
specialized in the development of architectures that could meet the service level
requirements of global companies requiring 24 x 7 environments with a need for
business continuity planning and disaster recovery and met with companies like
Worldcom, Edison Electric as well as other major clients to determine their service
requirements. I worked with my engineers to develop the support strategies for these
systems and architected the technical solutions, recruited the technical team to support them
and selected the technologies best suited for the application and the business need. Those
services included monitoring systems, help desk requirements, back-up solutions and
disaster recovery architectures. We worked with Cisco, Sun Microsystems, Netscreen,
Array Networks, Hewlett Packard, IBM, EMC and a host of other vendors to design
complete solutions for customers.
June 2001 - September 2001 Technology Integration Group
Engineering Services Manager Honolulu, Hawaii,
My role at TIG was to managed a group of engineers in their pre-sales activities and built the
implementation teams to implement new technology projects in the PAC Rim. I worked with
my team to manage NT migrations, network redesign projects, the implementation of a
desktop replacement project with asset management requirements and e-commerce design
projects. We were tasked with writing the statements of work, creating equipment lists and
Visio diagrams for full implementation of engineering designs. We worked with Microsoft,
Cisco, Enterasys, Hewlett Packard, Compaq, Altiris, and other vendors to design and build
customer solutions.
September 2000 - May 2001 Bandwidth Center.com
Chief Technology Officer Worchester, MA
(Company closed down in April 2001 due to lack of funding) In my role as the CTO, I
selected and managed the business partnerships for this start-up venture specializing in
data centers for tier 2 cities to compete with ATT, Worldcom etc, including the hardware
and software vendors, service providers and data center technical management. I also
created the companies’ technology roadmap in conjunction witht eh subject matter experts
on the team. I built a technical team to evaluate site locations for data centers, electrical
grids, power requirements and carrier availability to those locations. We visited multiple
data center locations to evaluate their ability to meet our requirements. I also worked with
the financial team to develop the P and L statements to reflect current industry standards
and developed pricing strategies and specific product and service offerings. The company
failed to achieve the appropriate funding levels during the stock market decline and I was
forced to find other opportunities.
December 1999- September 2000 PaperExchange.com
Director of Operations Boston, MA
In my role as Director of Operations, I recruited the technical team responsible for
designing building and supporting a worldwide 24x7 B to B exchange for the
international paper industry. This included the selection of the key technical resources
required to build and support the PaperExchange international e-commerce site in the
Exodus datacenter in the US. The team successfully completed migrations from single
tier architecture to an n-tier, highly redundant model. Our team successfully converted
the database from SQL to Oracle with no down time to the application. I worked
closely in a hands-on capacity with each member of my team and evaluated the final
solution for each tier. Our team managed the integration of JD Edwards into the
overall infrastructure for the site and worked with the London and Paris offices to
determine performance over the existing network and investigated alternatives to
international data connections Frame Relay. Our team also designed and built a custom
monitoring system capable of monitoring all aspects of the application on a 24x7 basis.
( NetIQ, Nextpoint, HP Openview and Big Brother). In my role I also was responsible
for managing the vendor relationships for Sun, Cisco, HP, NetIQ, Anderson Consulting
and Microsoft for those products we installed. I was recruited to a new startup funded
by the venture capitol firm out of New York.
April 1998- December 1999
Senior Pre-Sales Technical Engineer, Aztec Technology Partners, Boston, MA
I acted in In a pre-sales capacity, defining client requirements, writing statements of work
and creating Visio diagrams to reflect the technical projects that we engineered for
customers. I partnered with the account reps to close the sales opportunities. I was recruited
by a sales representative to erve as the network operations manager for MediaOne for nine
(9) months in a line position where I directed the network projects for the VP of Operations
of Media One. I worked to identify new projects within the account. Some of these projects
included conducting a financial analysis and technical design for moving from frame relay to
ATM nationwide, converting the legacy billing system from a distributed environment to a
centralized environment. In my technical capacity I worked with the application development
groups and managed the project to test all new applications prior to deployment across the
corporate backbone. I managed 12 engineers on a variety of projects while at MediaOne on
assignment. My key achievements were to profile 8 legacy applications (i.e. PeopleSoft HR
and Financials, OSS, Remedy) prior to successful deployment over the enterprise network
and centralizing the data center.
September 1997- April 1998 GTE Internetworking
Program Manager - IT Initiatives Cambridge, MA
As program manager, I engaged teams of engineers in a variety of internal IT initiatives
while at GTEI. This included piloting ( KT analysis and benchmarking) a streaming video
project ( Real Server, NetShow) across the WAN to broadcast corporate meetings
nationwide, moving 2500 employees and their systems from Cambridge to Burlington,
managing the deployment of a new financial application (Hyperion) within the company, and
working with Dallas to streamline the merger of systems once the GTE /GTEI merger was
underway. I also served in a technical capacity as a key member of team to evaluate and
select the LDAP directory product for GTEI and it’s 4000 employees across the U.S.
Significant experiences: Worked on two national political campaigns as a researcher and speech
writer and then was a staff member at the White House for two Presidents. 1978-1982
EDUCATION:
B.A. Simmons College Boston MA 1974
HARDWARE: Sun/Oracle server Platforms, Hewlett Packard Intel Platforms, Compaq Intel,
Cisco , 6500, Pix, Nortel, Nokia, Dell- IBM P6 Series, Netfinity servers, variety of other
products including VPN, remote access devices etc., Blackberry technology, Wireless Devices,
Oracle Engineered Systems,
OPERATING SYSTEMS: Solaris 10/11, Windows Server 2003, Windows 2000, Windows 98,
Websphere, AIX 4.0
NETWORK DEVICES: Cisco all products (Cisco CCNA, CCDA), Lucent firewall, Netscreen,
Checkpoint Firewall One, various switches (3com, Nortel, Cisco), SLB Load balancing, F5 Big
IP, Array Networks, Local Director, Content Management Devices, Distributed Director, 3DNS,
Juniper Routers ( M10s), wireless architecture, NetScaler
Virtualization technologies: IBM’s LPAR, Sun Microsystems OVM ( Oracle), VMWare
total suite of products.
VOICE SYSTEMS: various PBX’s, Nortel, Lucent , VOIP experience, Cisco, Avaya Media
Servers, Nextel Blackberry BES server, Blackberries, 3G Switch; Edify.
APPLICATIONS: Office, Exchange Server, IIS, Hyperion, Vantive, Remedy, Peoplesoft,
Ciscoworks 2000, Witness Systems, AMS Advantage 3.1 ( Java 2E based application), Mercury
ITG, TACACS, Siebel, Clearquest; SAP, StaffSmart, Harland Platform and Teller,
Documentum, Interwoven, WebMethods, WebLogic, WebSphere ( middleware), Corillion
Voyager, Fedline Direct, Fedline Advantage; DCS Instant Card, Motivator, TSYS credit card
applications AML systems, SWIFT, Prime OLFAC filtering tools. Salesfore.com, Workplace,
Talio, NetSuite, Peoplesoft, Remedy, ServiceNow.
PROTOCOLS: TCP/IP, IPX, Appletalk, OSPF, RIP, IGRP, BGP, VOIP, QOS, MPLS and
SONET technology, application specific performance testing across the network and through the
N-tier infrastructure
DIRECTORY SERVICES: LDAP, Active Directory, PKI, security tokens, SAML, Sun One,
Novell EDirectory,
DATABASE PRODUCTS: SQL, Oracle, Veritas Volume Manager, Oracle Discoverer,
Informatics, Cognos reporting, OBIEE,
NETWORK MONITORING SYSTEMS: Enterprise Manager 12c ,HP Openview, NetIQ,
Nextpoint, NetScout Rmon probes, Network Associates’s Sniffer, Concord, OpenSTA, Big
Brother, IDS ( variety), Snort.
SECURITY PRODUCTS: Firewalls, see above network devices, Verisign, Cybertrust certs,
SSL, SSH implementations, VPN implementations with Cisco and Nortel products, server
hardening OS (Unix, Windows 2003 Server, Solaris), IDS systems, secure network design
experience, penetration test management and reporting., Identity Management; SNORT,
Checkpoint, PIX 525, 535 ; Work on PCI compliance team for global bank
DEVELOPMENT ENVIRONMENTS: STRUTS, SWING, .NET
Best Practices Frameworks:Oracle, IBM Architecture Methodology, ITIL, SDLC
STORAGES DEVICES: (SAN) Worked with high availability devices such as EMC Symetrix,
Celera, Sun Storedge, Network Attached Storage devices, A1000, D1000, Pillar/Axiom, Data
Domain, NetApp
APPLICATION/DATABASE MIGRATION DEPLOYMENT: PeopleSoft HR Financials,
Hyperion, Pillar, JD Edwards accounting, AMS’s Advantage, accounting, Standard desktop
migrations, SQL to Oracle migration in e-commerce environment, asset management software
(On Command, SMS), Rational series of products; Mercury ITG
Enterprise Application Architecture and DISASTER RECOVERY EXPERTISE: Hot sites,
stand by site architecture and planning. Service Level Agreement development- Based upon
business requirements. High Availability 24x 7 architecture developed for large national and
international clients. DNS failover, Database replication. DR analysis and design
DATABASE PRODUCTS: SQL, Oracle, Veritas Volume Manager, Oracle Discoverer,
Informatics, Cognos reporting, OBIEE,
NETWORK MONITORING SYSTEMS: Enterprise Manager 12c ,HP Openview, NetIQ,
Nextpoint, NetScout Rmon probes, Network Associates’s Sniffer, Concord, OpenSTA, Big
Brother, IDS ( variety), Snort.
SECURITY PRODUCTS: Firewalls, see above network devices, Verisign, Cybertrust certs,
SSL, SSH implementations, VPN implementations with Cisco and Nortel products, server
hardening OS (Unix, Windows 2003 Server, Solaris), IDS systems, secure network design
experience, penetration test management and reporting., Identity Management; SNORT,
Checkpoint, PIX 525, 535 ; Work on PCI compliance team for global bank
DEVELOPMENT ENVIRONMENTS: STRUTS, SWING, .NET
Best Practices Frameworks:Oracle, IBM Architecture Methodology, ITIL, SDLC
STORAGES DEVICES: (SAN) Worked with high availability devices such as EMC Symetrix,
Celera, Sun Storedge, Network Attached Storage devices, A1000, D1000, Pillar/Axiom, Data
Domain, NetApp
APPLICATION/DATABASE MIGRATION DEPLOYMENT: PeopleSoft HR Financials,
Hyperion, Pillar, JD Edwards accounting, AMS’s Advantage, accounting, Standard desktop
migrations, SQL to Oracle migration in e-commerce environment, asset management software
(On Command, SMS), Rational series of products; Mercury ITG
Enterprise Application Architecture and DISASTER RECOVERY EXPERTISE: Hot sites,
stand by site architecture and planning. Service Level Agreement development- Based upon
business requirements. High Availability 24x 7 architecture developed for large national and
international clients. DNS failover, Database replication. DR analysis and design

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meganvietorUnisys2016

  • 1. Megan Williams Vietor 93 Lower Methodist Road Cumberland, Maine 04021 207 939 4993 meganvietor@yahoo.com Principal Enterprise Architect: Skilled professional specializing in producing results for public sector/private sector organizations regarding their key business driven applications. I have demonstrated my ability to not only improve application performance and stability, simplify the network environment and system security, regulatory frameworks ( FIPPS, HIPPA, Sarbanes Oxley, PCI etc) but also to reduce the cost of maintaining the infrastructure and application code and provide solid Disaster Recovery and Business Continuity designs and plans. I am a seasoned professional having worked in all sectors and in organizations large and small requiring systems that will be resilient and cost effective. I welcome the difficult assignments and thrive in working with organizations that strive to become leaders in their field. EXPERIENCE: December 2015- Present: Unisys Corporation, Lead Solution Architect: In this capacity, I have worked on some internal projects on the architecture solution process ( SVR); The State of South Carolina system outsourcing and the security solution with the Security Team; Western Union outsourcing of global application as the lead architect for relocating a mission critical application to Unisys data centers in the US. I am currently working on the State of New York data center consolidation project from 18 data centers down to 3 and the associated applications. I have trained myself on most of the portfolio offerings including the Dorados, Service now, Vantage point, and various managed services. November 2015- December 2015: Lead Architect, Judge Group, State of Maine: Lead the application team and architecture team to move from proprietary CRM system to Siebel. I provided the due diligence on the road map for migration and regulatory issues that would have to be met for the Internal Revenue Service. February 2015 to November 2015: Agency Architect, Unisys Corporation: I am currently an Agency Architect for the Commonwealth of Pennsylvania working on a large data center consolidation project. My agencies include the Office of Administration, the Department of Transportation, Department of Education and the Department of Public Utilities. I am responsible for architecting the overall solutions for each agency and recommending future technologies to bring the Commonwealth current as far as their technology roadmap. I am developing new service based products for consumption by the public sector accounts and performing the hands-on migration activities from the current data centers to the new state of the art data centers. This includes all aspects of the applications, the infrastructure, database
  • 2. migrations, data backups and Disaster Recovery plans for critical public safety applications critical to the Commonwealth of Pennsylvania residents. April 2011- September 2014: Principal Sales Consultant, United States Air Force, Oracle Corporation, East Coast Coverage: In this role I worked with our customer, the US Air Force, to collect their system requirements and apply Oracle technology to meet them. I was part of the Air Force team covering the Command and Control Systems for DOD as well as the business systems for the Air Force specifically EITSM, the Remedy ticketing system. My role was to determine the requirements for the customer and then to design an architecture/solution for the customer. Programs include, EITSM, TBMCS, IPM, Joint Stars, I architected solutions both for onsite data centers for the military and also for private cloud at another site. Included in the designs are disaster recovery solutions, business continuity, and virtualization and security considerations. I led an effort for USAF data center consolidation including location, network providers, energy consumption, footprint and operational support. My Sales Rep and I were working with the EM12c product team to develop an API that will link a DCIM tool with EM12c and Ops Center. As part of this effort, I worked with the Air force architecture team to replace Microsoft products such as Sharepoint, Active Directory and Exchange with Oracle’s management system, Unified Communications and Oracle’s IDM system. November 2010 – April 2011 Enterprise Architect, VCE LLC Southborough, MA.: In this role, I was responsible for gathering business requirements and translating them into an enterprise framework for a fast growing company in the technology industry. I worked on the manufacturing system, the human resources system and sales delivery system as part of the enterprise requirements. I then recommended an enterprise framework (Oracle) for the company to follow to meet it growth requirements from $1billion in sales to 3 billion in sales in two years. In this role, I was closely involved with the Cisco, EMC and VMWare team to create integrated solutions for the various enterprise systems required by VCE in its effort to scale quickly. This included the Nexus product line, VM Ware software products and the EMC storage solutions. As the Enterprise Architect, I was on the team who selected and configured the SalesForce application instance for the VCE parent company. This included application requirements, sizing, security, capacity planning and operational readiness. June 2010 to November 2010- Enterprise Architect EMC Corporation ( contractor) Westborough, MA : I was part of the internal architecture team at EMC designing solutions for the various business units within the company, including international. This included application functionality, network redesign, backup and recovery solutions, manufacturing systems and financial systems. Evaluated the use of SalesForce as a competitor to EMC’s solution. November 2009 to June 2010- Enterprise Network Architect- Commonwealth of Massachusetts, MassDOT, Boston, Massachusetts- I was on a short term contract to evaluate and consolidate the myriad of networks supporting the various agencies that make up the new MASSDOT organization. In this role, I analyzed the SLA for the applications that traverse the networks and determine the best design, by protocol, QOS service, network hardware, firewall placement and network framework for monitoring the health of the network on a regular basis. Cisco and Nortel equipment was reviewed and network redesigned to reflect the merger of two organizations. We are looked at using Cisco 6500 layer three switches, Ciena for optical switches and we did an analysis to determine which Cisco routers we will use to upgrade a portion of the old network. The two networks we collapsed were both running RIP and the proposed design was be to replace all of the Nortel switches and routers with Cisco and upgrade the protocol to
  • 3. OSPF. We also evaluated the number of Internet access points and the nature of the traffic going to them so we could create a more cost effective and efficient design for public facing traffic and applications. November 2007- November 2009 Senior Enterprise Architect: TD Banknorth, West Falmouth, ME In my role I was assigned as the architect for the data center move to Toronto following the acquisition of TD BankNorth by Toronto Dominion Bank. I also was a key resource on the integration of Commerce Bank of New Jersey with the TD BankNorth network. I had ongoing responsibility for working with the Federal Reserve Bank to design a safe, compliant infrastructure design that would allow the US banks to continue to transfer and accept files with the Federal system going forward. I was part of a three person team who created an application blueprint and data center placement for the combined US banks in preparation for integrated testing prior to the go live in September of 2009. During the planning for the application moves to the Toronto data center, I worked with the team to design the placement of the servers, select the products required for DR and BC for each application and worked with the monitoring team to determine the monitoring requirements based upon the Service Level Agreements for each application I worked on. My role included hands on implementation of the network design for the bank and associated applications, network testing, troubleshooting and capacity planning. I worked on a PCI compliance project for the bank and evaluated PCI compliant hardware ( card readers) as well as the software required to implement the new system. September 2007- November 2007 Chief Architect: Moduslink, Waltham MA. I served as chief architect for this global supply chain company to provide design guidance for the infrastructure and network teams. My primary focus was to provide project management assistance in successfully moving a $250 million SAP system from one data center to another as a requirement of financial restructuring. I returned to TD BankNorth after the project was completed for personal reasons.. The network at Moduslink is a global network running OSPF in the US, Singapore and Europe. The routers were a mix of current Cisco routers, and layer three switches ( 6500s) and all Cisco PIX firewalls. Part of the new design was to implement a monitoring framework that would provide us with bandwidth capacity issues prior to them becoming a problem for our customers. The network group also worked with the applications team to identify applications that needed to be upgraded or retired to improve the response time of the network for the most critical applications such as voice and the billing system. September 2006 to August 2007 Solution Architect: TD Banknorth, West Falmouth, ME I was the Solution Architect for the retail division of the bank. I worked with business analysts to gather requirements from the business line, researched available software solutions and related infrastructure requirements. I worked with the operations team to design retail solutions and the related operational support for those solutions. I successfully designed and deployed four solutions for retail: a staffing solution for the branches, an interim policies and procedures solution pending a final content management solution, completed a single sign on directory solution analysis (culminating in an Active Directory Solution) with an interim design pending the federated design, and assisted with the final design for the platform application for the TD Banknorth branches that was developed by Harland. All of the applications required that we do detailed network analysis to ensure adequate performance. ( see above description)
  • 4. July 2006 to September 2006 Technical Project Manager (Contractor) :LLBean, Freeport, ME I provided technical leadership for an imaging system conversion program that stored the LL Bean Web site images. The system was developed in XML and had performance issues as a result of the manner in which the code was developed. The team attempted to restructure the code and began the process of rewriting it in Java. The project was ultimately cancelled due to financial issues and rearrangement of business priorities. The network was an all Cisco network running EIGRP for its main protocol. March 2006 to July 2006 Enterprise Infrastructure Architect (Contractor):Iron Mountain, Boston, MA I was the technical lead for infrastructure conversion project to scale a newly acquired digital storage system to accommodate the growth of the company. The focus of the infrastructure part of the project was to complete the analysis of the current state of the acquired system, the capacity planning of the new application and the associated storage and network components required for scaling the application. The project also included being part of the team that analyzed the configuration management system that would be required to maintain the authoritative state of the system going forward. We trained team members on the ITIL process and followed it throughout the project. June 2005 to March 2006 Technical Project Manager ( Contractor):Fidelity Investments , Boston, MA Project manager within the PMO for two distinct projects: Server deployment improvement project- This project utilized the Mercury product ITG to improve a number of internal system processes including server deployments and portfolio/project management. Managed the testing effort of the software modules; create documentation and training plan for the deployment of these modules. Managed the day to day development and testing effort and conduct hands on testing of a portion of the modules. I managed regular meetings to translate end user requirements back to the technical team. Part of the requirement for the business improvement process was to develop the swim lane diagrams for the existing process and find efficiencies to improve the overall business process. I was responsible for end to end success of application deployment including the infrastructure and server build out. Microsoft Windows Redesign and Architecture: I worked with the Windows team to evaluate current processes for software packaging and deployment with the end goal being very specific improvements in the process and the results. I managed to project milestones and timeline goals successfully meeting the deadlines and following the PMO methodology. October 2004 to June 2005 Network Engineering Manager: Akamai Technologies, Cambridge, MA I was responsible for managing the ongoing operations team of the company’s deployed network & the corporate network worldwide. Our team was responsible for interfacing with network customers and determining capacity and applications requirements. I was responsible for creating and enforcing the IT Sarbanes Oxley audit controls for the network engineering group and managed the team that was responsible for interfacing with the auditors. I managed the upgrade of the billing system for the deployed network, providing faster switching and firewall throughput. I supervised 6 engineers and co managed the deployed network group, negotiated with vendors for bandwidth pricing, SLA’s, hardware
  • 5. and software pricing and maintenance. I was responsible for creating and streamlining the support escalation model for on-going network support and was on-call 24x 7 for the network. I also was the technical lead on the architecture for the network when the company acquired an Indian company with similar services to Akamai. Part of the team that designed the international network to support Akamai’s caching products. The internal network was all Cisco switches and routers and Checkpoint firewalls. The deployed network was a combination of Juniper routers M1’s and Cisco routers that were custom configured to manage the huge white lists that Akamai utilizes for its Internet caching products. August 2004 to October 2004 Security Contractor, Investors Bank and Trust, Boston, MA Conducted an inventory of systems requiring patch management for Sarbanes Oxley compliance at the bank and created a document that outlined the bank’s workflow processes for patching and testing systems. The systems included all critical servers, firewalls, network devices and IDS systems. This document was used to assist with the outsourcing of all major systems to IBM Global. It provided them with a roadmap for continuing support of the banks most critical systems during the transition period. This was a short term contract position and the contract was completed on time and within budget. March 2003 to August 2004 Technical Project Engineer – ITD, Commonwealth of Massachusetts (01/04 – 08/04) I was on the technical team on the Commonwealth’s Verizon SONET project for the upgrade of the Boston network infrastructure and the deployment of VOIP and QOS within the Commonwealth’s network. I sized the project and performed application and bandwidth analysis. I also worked with the organization to determine resources for the infrastructure upgrade and disaster recovery plan. Part of the analysis was the redesign of the Mass Mail (Exchange) System and the consolidation of the servers and deployment of Active Directory within the Commonwealth agencies. I worked as a technical resource on the Avaya VOIP pilot and identified the requirements for the final architecture deployment. I was part of the team in managing the pilot project for the Blackberry wireless device for the Commonwealth. I worked with Research in Motion on support issues and future development of application access using the Blackberry device. Senior Network Engineer/Network Architect - NewMMARS Project, Commonwealth of Massachusetts (03/03 – 04) I was one of a two member team that performed the analysis for the NewMMARS application team on the end-user performance of the new application to be deployed to 3800 users in Massachusetts. I managed the network infrastructure failover test within a P690 (AIX), Websphere, Cisco Layer 3 switches with SLB feature,N-tier application development environment and worked closely with the application developers to create the test and run it across the user networks. I made recommendations on bandwidth requirements for each agency and potential changes in the Commonwealth’s overall infrastructure. I worked with the testing team to complete the capacity plan for the NewMMARS system and designed the performance test that measured performance and capacity requirements based upon the business volume requirements from each agency site. Our team created a methodology in order to determine the volume requirements for mapping volume from the mainframe based system over to the new Web based interface system and conducted interviews with business users to verify volume and
  • 6. functionality of the application. Our team performed testing of the security tools such as ISS scanner software to determine the performance hit on the new application servers. The network design was all Cisco routers (3900’s) on the edge with some Nortel switches at the core. The network ran OSPF and we managed also the Internet access points for the outwardly facing applications. September 2002 to March 2003 Revere Public Schools Engineering and Technology Teacher Revere, MA I taught grades 7 and 8 project based technology and engineering classes. I created a lab curriculum and worked with other subject teachers to enrich their subjects using technology tools. I taught large classes of students on effective Internet search techniques and created project based learning modules to reinforce a variety of subjects and skills. My key accomplishment was to create a bridge building curriculum that taught math, science and engineering skills to middle schools students both English speaking and non English speaking. October 2001 to July 2002 SpaceLogix Vice President of Engineering Services New York, NY I served as the technical and business partner for a company that offered a variety of technical services for large and emerging companies in the Northeast. In my role I specialized in the development of architectures that could meet the service level requirements of global companies requiring 24 x 7 environments with a need for business continuity planning and disaster recovery and met with companies like Worldcom, Edison Electric as well as other major clients to determine their service requirements. I worked with my engineers to develop the support strategies for these systems and architected the technical solutions, recruited the technical team to support them and selected the technologies best suited for the application and the business need. Those services included monitoring systems, help desk requirements, back-up solutions and disaster recovery architectures. We worked with Cisco, Sun Microsystems, Netscreen, Array Networks, Hewlett Packard, IBM, EMC and a host of other vendors to design complete solutions for customers. June 2001 - September 2001 Technology Integration Group Engineering Services Manager Honolulu, Hawaii, My role at TIG was to managed a group of engineers in their pre-sales activities and built the implementation teams to implement new technology projects in the PAC Rim. I worked with my team to manage NT migrations, network redesign projects, the implementation of a desktop replacement project with asset management requirements and e-commerce design projects. We were tasked with writing the statements of work, creating equipment lists and Visio diagrams for full implementation of engineering designs. We worked with Microsoft, Cisco, Enterasys, Hewlett Packard, Compaq, Altiris, and other vendors to design and build customer solutions. September 2000 - May 2001 Bandwidth Center.com Chief Technology Officer Worchester, MA (Company closed down in April 2001 due to lack of funding) In my role as the CTO, I selected and managed the business partnerships for this start-up venture specializing in
  • 7. data centers for tier 2 cities to compete with ATT, Worldcom etc, including the hardware and software vendors, service providers and data center technical management. I also created the companies’ technology roadmap in conjunction witht eh subject matter experts on the team. I built a technical team to evaluate site locations for data centers, electrical grids, power requirements and carrier availability to those locations. We visited multiple data center locations to evaluate their ability to meet our requirements. I also worked with the financial team to develop the P and L statements to reflect current industry standards and developed pricing strategies and specific product and service offerings. The company failed to achieve the appropriate funding levels during the stock market decline and I was forced to find other opportunities. December 1999- September 2000 PaperExchange.com Director of Operations Boston, MA In my role as Director of Operations, I recruited the technical team responsible for designing building and supporting a worldwide 24x7 B to B exchange for the international paper industry. This included the selection of the key technical resources required to build and support the PaperExchange international e-commerce site in the Exodus datacenter in the US. The team successfully completed migrations from single tier architecture to an n-tier, highly redundant model. Our team successfully converted the database from SQL to Oracle with no down time to the application. I worked closely in a hands-on capacity with each member of my team and evaluated the final solution for each tier. Our team managed the integration of JD Edwards into the overall infrastructure for the site and worked with the London and Paris offices to determine performance over the existing network and investigated alternatives to international data connections Frame Relay. Our team also designed and built a custom monitoring system capable of monitoring all aspects of the application on a 24x7 basis. ( NetIQ, Nextpoint, HP Openview and Big Brother). In my role I also was responsible for managing the vendor relationships for Sun, Cisco, HP, NetIQ, Anderson Consulting and Microsoft for those products we installed. I was recruited to a new startup funded by the venture capitol firm out of New York. April 1998- December 1999 Senior Pre-Sales Technical Engineer, Aztec Technology Partners, Boston, MA I acted in In a pre-sales capacity, defining client requirements, writing statements of work and creating Visio diagrams to reflect the technical projects that we engineered for customers. I partnered with the account reps to close the sales opportunities. I was recruited by a sales representative to erve as the network operations manager for MediaOne for nine (9) months in a line position where I directed the network projects for the VP of Operations of Media One. I worked to identify new projects within the account. Some of these projects included conducting a financial analysis and technical design for moving from frame relay to ATM nationwide, converting the legacy billing system from a distributed environment to a centralized environment. In my technical capacity I worked with the application development groups and managed the project to test all new applications prior to deployment across the corporate backbone. I managed 12 engineers on a variety of projects while at MediaOne on assignment. My key achievements were to profile 8 legacy applications (i.e. PeopleSoft HR and Financials, OSS, Remedy) prior to successful deployment over the enterprise network and centralizing the data center.
  • 8. September 1997- April 1998 GTE Internetworking Program Manager - IT Initiatives Cambridge, MA As program manager, I engaged teams of engineers in a variety of internal IT initiatives while at GTEI. This included piloting ( KT analysis and benchmarking) a streaming video project ( Real Server, NetShow) across the WAN to broadcast corporate meetings nationwide, moving 2500 employees and their systems from Cambridge to Burlington, managing the deployment of a new financial application (Hyperion) within the company, and working with Dallas to streamline the merger of systems once the GTE /GTEI merger was underway. I also served in a technical capacity as a key member of team to evaluate and select the LDAP directory product for GTEI and it’s 4000 employees across the U.S. Significant experiences: Worked on two national political campaigns as a researcher and speech writer and then was a staff member at the White House for two Presidents. 1978-1982 EDUCATION: B.A. Simmons College Boston MA 1974 HARDWARE: Sun/Oracle server Platforms, Hewlett Packard Intel Platforms, Compaq Intel, Cisco , 6500, Pix, Nortel, Nokia, Dell- IBM P6 Series, Netfinity servers, variety of other products including VPN, remote access devices etc., Blackberry technology, Wireless Devices, Oracle Engineered Systems, OPERATING SYSTEMS: Solaris 10/11, Windows Server 2003, Windows 2000, Windows 98, Websphere, AIX 4.0 NETWORK DEVICES: Cisco all products (Cisco CCNA, CCDA), Lucent firewall, Netscreen, Checkpoint Firewall One, various switches (3com, Nortel, Cisco), SLB Load balancing, F5 Big IP, Array Networks, Local Director, Content Management Devices, Distributed Director, 3DNS, Juniper Routers ( M10s), wireless architecture, NetScaler Virtualization technologies: IBM’s LPAR, Sun Microsystems OVM ( Oracle), VMWare total suite of products. VOICE SYSTEMS: various PBX’s, Nortel, Lucent , VOIP experience, Cisco, Avaya Media Servers, Nextel Blackberry BES server, Blackberries, 3G Switch; Edify. APPLICATIONS: Office, Exchange Server, IIS, Hyperion, Vantive, Remedy, Peoplesoft, Ciscoworks 2000, Witness Systems, AMS Advantage 3.1 ( Java 2E based application), Mercury ITG, TACACS, Siebel, Clearquest; SAP, StaffSmart, Harland Platform and Teller, Documentum, Interwoven, WebMethods, WebLogic, WebSphere ( middleware), Corillion Voyager, Fedline Direct, Fedline Advantage; DCS Instant Card, Motivator, TSYS credit card applications AML systems, SWIFT, Prime OLFAC filtering tools. Salesfore.com, Workplace, Talio, NetSuite, Peoplesoft, Remedy, ServiceNow. PROTOCOLS: TCP/IP, IPX, Appletalk, OSPF, RIP, IGRP, BGP, VOIP, QOS, MPLS and SONET technology, application specific performance testing across the network and through the N-tier infrastructure DIRECTORY SERVICES: LDAP, Active Directory, PKI, security tokens, SAML, Sun One, Novell EDirectory,
  • 9. DATABASE PRODUCTS: SQL, Oracle, Veritas Volume Manager, Oracle Discoverer, Informatics, Cognos reporting, OBIEE, NETWORK MONITORING SYSTEMS: Enterprise Manager 12c ,HP Openview, NetIQ, Nextpoint, NetScout Rmon probes, Network Associates’s Sniffer, Concord, OpenSTA, Big Brother, IDS ( variety), Snort. SECURITY PRODUCTS: Firewalls, see above network devices, Verisign, Cybertrust certs, SSL, SSH implementations, VPN implementations with Cisco and Nortel products, server hardening OS (Unix, Windows 2003 Server, Solaris), IDS systems, secure network design experience, penetration test management and reporting., Identity Management; SNORT, Checkpoint, PIX 525, 535 ; Work on PCI compliance team for global bank DEVELOPMENT ENVIRONMENTS: STRUTS, SWING, .NET Best Practices Frameworks:Oracle, IBM Architecture Methodology, ITIL, SDLC STORAGES DEVICES: (SAN) Worked with high availability devices such as EMC Symetrix, Celera, Sun Storedge, Network Attached Storage devices, A1000, D1000, Pillar/Axiom, Data Domain, NetApp APPLICATION/DATABASE MIGRATION DEPLOYMENT: PeopleSoft HR Financials, Hyperion, Pillar, JD Edwards accounting, AMS’s Advantage, accounting, Standard desktop migrations, SQL to Oracle migration in e-commerce environment, asset management software (On Command, SMS), Rational series of products; Mercury ITG Enterprise Application Architecture and DISASTER RECOVERY EXPERTISE: Hot sites, stand by site architecture and planning. Service Level Agreement development- Based upon business requirements. High Availability 24x 7 architecture developed for large national and international clients. DNS failover, Database replication. DR analysis and design
  • 10. DATABASE PRODUCTS: SQL, Oracle, Veritas Volume Manager, Oracle Discoverer, Informatics, Cognos reporting, OBIEE, NETWORK MONITORING SYSTEMS: Enterprise Manager 12c ,HP Openview, NetIQ, Nextpoint, NetScout Rmon probes, Network Associates’s Sniffer, Concord, OpenSTA, Big Brother, IDS ( variety), Snort. SECURITY PRODUCTS: Firewalls, see above network devices, Verisign, Cybertrust certs, SSL, SSH implementations, VPN implementations with Cisco and Nortel products, server hardening OS (Unix, Windows 2003 Server, Solaris), IDS systems, secure network design experience, penetration test management and reporting., Identity Management; SNORT, Checkpoint, PIX 525, 535 ; Work on PCI compliance team for global bank DEVELOPMENT ENVIRONMENTS: STRUTS, SWING, .NET Best Practices Frameworks:Oracle, IBM Architecture Methodology, ITIL, SDLC STORAGES DEVICES: (SAN) Worked with high availability devices such as EMC Symetrix, Celera, Sun Storedge, Network Attached Storage devices, A1000, D1000, Pillar/Axiom, Data Domain, NetApp APPLICATION/DATABASE MIGRATION DEPLOYMENT: PeopleSoft HR Financials, Hyperion, Pillar, JD Edwards accounting, AMS’s Advantage, accounting, Standard desktop migrations, SQL to Oracle migration in e-commerce environment, asset management software (On Command, SMS), Rational series of products; Mercury ITG Enterprise Application Architecture and DISASTER RECOVERY EXPERTISE: Hot sites, stand by site architecture and planning. Service Level Agreement development- Based upon business requirements. High Availability 24x 7 architecture developed for large national and international clients. DNS failover, Database replication. DR analysis and design