1. MELANIE MCMILLAN
Mobile: (250) 826-2495 (Kelowna) Email: melaniemcmillan@outlook.com
Highlights
Strategic Business Development and Sales Executive with proven ability to drive business expansion
through aggressive sales initiatives while consistently overachieving profitability and quota.
20+ years’ experience and in-depth knowledge and experience selling enterprise solutions, IT
infrastructure, software development/testing & integration, managed services, outsourcing, business
intelligence/data warehousing/CRM/ERP/B2B/B2C/SaaS/Cloud, operations, security, data-centers,
networking, disaster recovery, mobile application technologies, channel management, other IT products.
Solid understanding of business concepts & dynamics for large national and international corporations.
Examples include: Canfor, London Drugs, Telus, Weyerhauser,Bell, T3 Communications, Chancery
Software,Tolko, Manitoba Telecom Services, Lafarge,Emco, Haywood Securities, BC Bearing, Pizza
Hut, VanCity, Goldcorp, and Sandwell/Ausenco, Weldwood, Temple Inland.
Innovative, highly motivated professional, with strong work ethic, superior people and sales management
skills. Driven by complex challenges and resourcefulness in driving revenue.
Extensive network cultivated from years of successfully selling into Western Canada & Western US.
Particularly strong and passionate towards relationship management and customer focus, engage easily
with ‘C’ suite, producing long term business alliances and recurring revenue streams.
Excel at team building & interaction, mentorship and general business acumen; verifiable track record of
success driving unprecedented revenue and profitability gains within highly competitive organizations.
Areas of Expertise
Identifying, qualifying and closing new sales
Cold calling, “hunter” marketing & promotion
Needs Assessment/Consultative selling
Sales Cycle Management
Strategic planning and sales strategist
Developing & Negotiating Proposals &
Contracts
Account & Strategic Partner Management
Collaborative Team Player
Energetic, Committed, Fast learner
Sales Management & Sales training
Management of complex projects
Exceptional ability to present, discuss and
close at Senior level
Superior time management skills and strong
attention to detail.
Professional Experience
MCMILLAN CONSULTING, SALES AND MANAGEMENT EXECUTIVE 2004 - Present
Contracted for services to assist Canadian companies in developing and enhancing their market presence.
Business Development for financial automation corporate prospects in a new Western Canada market
targeting mid to large size companies. Within 5 months developed a large corporate prospect base with
revenues in excess of $3 million. Ex: Harley Davidson, MEC, Rocky Mountaineer, Pushor Mitchell
Director/Manager Special Projects to implement and project manage the heightened airport security for
Vancouver 2010 Winter Olympic Games working with CATSA, RCMP and Aeroguard Security Services.
VP of Sales/Bus Dev for worldwide pulp and paper company expanding North American market
providing forestry land management solutions. Increased revenue by 53% in 12 months through
sales to Temple-Inland, Weyerhauser, Ainsworth, Pope & Talbot, Slocan and Weldwood.
2. FUSEPOINT MANAGED SERVICES (Acquired by Saavis) 2002 – 2004
Managed Services and disaster recovery,ERP solutions
Director ofSales and Branch operations, Western Region
Transitioned Fusepoint from a product oriented company into a fully managed services organization.
Facilitated the creation and design of an application service provider (ASP) selling model that resulted in
$1million in additional projects and $500,000 in annual recurring revenue.
Created initiative leveraging in house expertise to generate incremental professional service revenues and
oversaw development and implementation of 7 new service offerings ranging from $10K to $125K.
Clients included Bell Canada,Layer 7, T3 Communications with revenues of approximately $7M
BURNTSANDSOLUTIONS INC. 1999 - 2002
Burntsand is an e–Business Integration consulting firmformid to enterprise size organizations.
Business Development /Director ofSales, Pacific Region
Responsible for business development and implementing sales operations for the Pacific Region while
simultaneously transitioning the organization into a full e–Commerce service provider.
Spearheaded, orchestrated and managed sales campaign that won the first e–Commerce barter trading
development initiative, full front/back end and 3rd
party integrated payment solutions (Equifax)
Took the practice from a CRM & Data Warehouse to a full E-Business practice and expanded the business into
US West Coast. Grew revenue 250% to $9.5Million with a 58% profit margin. Clients included Chancery
Software,Allura, a complex integrated B2B/B2Cbusiness analysis and consulting project, Telus and Manitoba
Telecom. Won special Strategic Sales Award and Top Region in Canada. Contracts from $400 - $1.5M
SYSCOM CONSULTING INC. 1998 - 1999
SyscomConsulting designs,builds and sustains infrastructure technology solutions.
Director ofBranch Operations
Led the restructuring of the company from a ‘break/fix’ to a professional services provider restructuring the
strategic direction of the organization resulting in revenue growth of 120% in 12 months -$4.8M revenue.
SILICON GRAPHICS 1995 - 1998
A US based company that delivered high performance graphic,computing and visualization technology
Channels BusinessDevelopment Manager, Western Region
Responsible for the creation of business development strategies and initiatives with a mandate to generate 80%
of the Regional quota through Channel Sales.
Devised and implemented strategies that transformed the Channels into an enterprise systems providers and
achieved 115% of target after first full year developing one of the largest North American VARS ($3.5M)
Additional Experience – details available upon request for Xerox Canada and Data General Canada
EDUCATION ANDPROFESSIONAL DEVELOPMENT
BCIT – Broadcast
Extensive Xerox Professional Training – PSS and SPIN – Technical Training – Leesburg Virginia
Sales and Executive Management Training Certificate – Provided by Data GeneralBoston MA
Sales and PersonalDevelopment thru Zig Ziegler; Anthony Robbins, Team Management Leadership, Social Media
Multiple Sales, District Manager, President Club, Million Dollar Club & Special Recognition Awards
PROFESSIONAL ASSOCIATIONS/AFFILIATIONS./VOLUNTEER
Board of Directors – Okanagan SASFY (Summer Arts Scene for Youth) 2013
Board of Directors – Glenfir Independent School – Summerland BC 2008-2010
Board of Directors – Vancouver Playhouse Theatre Company 2003-2005
Board of Directors – Lifeline Targeted Fundraising (BC Cancer–raised $710K) 2004-2005
Chair Vancouver International Wine Festival Bacchanalia 2002/2003
Board of Directors – Evolution Ventures/Bear Creek Mining 1999-2004