This document provides an overview of Melanie Phang Ke Xin's education and work experience. She holds a Bachelor's Degree in Psychology from HELP University (2008-2011) and has over 5 years of experience in sales, marketing, and project management roles. Her most recent role was as a Product Manager at Ingram Micro Malaysia from 2015-2016 where she was responsible for marketing and sales of various products. She is seeking a full-time, professionally challenging role that utilizes her experience in sales, marketing, customer relations, and project management.
1. EDUCATIONS
HELP University
2008 – 2011
Bachelor Degree in Psychology, minor in Marketing
CGPA: 2.85
HELP University College
2007 - 2008
Foundation in Arts
SMK Convent Bukit Nanas
2003 – 2007
CURRENT EMPLOYMENT
Product Manager, Ingram Micro Malaysia Sdn Bhd
Nov 2015 – Nov 2016
Manage a portfolio of products (Veritas & Nimble Storage) involving marketing and sales.
Generate demand programs actively to increase re-order frequency
Articulate information to resellers through effective presentation in road show and
demonstration
Recruit and expand resellers based actively through effective recruitment program
Initiate market visit and have strong engagement with vendors and resellers for all aspect of
business opportunity
Manage inventory control and meet forecast deadline and sales revenue target
Translate strategy into marketing and business action plan
PREVIOUS EMPLOYEMENT
Assistant Project Manager, PA Dynamic Sdn Bhd
Jan 2014 – Oct 2015
Accomplishes marketing and event objectives by planning, developing, implementing and
evaluating promotion programs.
Carry out market research and customers surveys to access demand, brand positioning and
awareness
Propose activities including suppliers/ partners to be featured for each initiative to drive
event objective. This includes templates for press ads, mailers, posters & SMS copies to
ensure consistency in communication.
Be the SPOC (Single Point of Contact) for the whole event, which includes briefing and
supervising partners to ensure execution is based on agreed deliverables.
Melanie Phang Ke Xin
016-9838096
kexin27@live.com
Multilingual: English, Bahasa Malaysia & Chinese
Status: 5 years of working experiences, seeking for a full-time &
professionally challenged job
2. Sales & Marketing Executive, Alur Tenaga SMB Sdn Bhd
Aug 2012 – Dec 2013
As a sole distributor for Alcatel-Lucent products and hardware equipment.
Educate channel partners on telephony systems, network and data solutions by organizing
training sessions.
Create awareness among corporate companies on Alcatel-Lucent's product
Evolving new marketing programs to generate more sales.
Channel Sales Executive, Gigaspeed Technology Sdn Bhd
Dec 2011 - July 2012
Educate clients on LED lighting by demonstrating and organizing a presentation.
Create awareness among corporate companies on LED lightings by evolving new marketing
program.
Provide cabling solution to clients.
SKILLS
Interpersonal skills
Advanced
Skilled at evaluating options and generating solutions.
Proven adaptability to differing cultural and business environments.
People oriented; enjoy working directly with customers and the general public.
Management skills
Advanced
Strongly committed to team building and staff development.
Fully committed to providing the highest possible standards of customer service and support
Work efficiently under pressure.
Team Player skills
Intermediate
Possess strong commitment to team environment dynamics with the ability to contribute
expertise and follow leadership directives at appropriate times.
Enjoy working as a team member as well as independently
IT literacy
Intermediate
Completed an IT subject during my undergraduate course.
Strong computer skills in Microsoft Words, Power Point, and Excel.